Volunteering And Community Engagement Manager Jobs in Greater London

Policy Officer at Forces in Mind Trust

Do you want to support former Service personnel and their families to have a successful and fulfilling transition into civilian life?  Do you want to help shape policy and influence decision makers to deliver this? Would you like to be part of a small but dedicated team?  If so, then join Forces in Mind Trust (FiMT) as our Policy Officer.

We are looking for a highly motivated person to join our team to help ensure that our evidence base can have a significant impact and improve outcomes for the Armed Forces community.

About FiMT

We were founded in 2011 with a £35 million endowment from the National Lottery Community Fund to improve transition to civilian life for Service leavers and their families.  Our mission is to enable a successful and sustainable transition to civilian life and we provide an evidence base that will influence and underpin effective policy making and practice.  We then look to leverage this evidence to effect positive change.

About the role

You will work as part of the Policy, Influencing and Evaluation team to positively influence policy makers and service providers.

Make a tangible difference:

• Help the delivery of impactful policy initiatives to address the needs of ex-Service personnel and their families.
• Drive evidence-based influencing: leverage FiMT's robust research to inform policy and secure positive change.
• Cultivate strategic relationships: build strong connections with policymakers and stakeholders to amplify FiMT's mission.

We seek a skilled professional with:

• Demonstrated understanding of policy development and implementation with strong analytical skills.
• Exceptional written and verbal communication to clearly convey complex policy issues.
• Proven ability to manage multiple projects efficiently and deliver within deadlines.
• Thrive in a team environment and foster a culture of open communication.
• An interest in supporting the Armed Forces community.

What do we offer?

• Salary of £38,771 to £40,049, depending on experience
• Competitive benefits package, including health screening programme and group pension plan
• Hybrid working (London office with flexibility)
• 30 days leave plus Bank Holidays
• Additional paid leave for reservists and volunteering opportunities
• Supportive team environment

Are you ready to make a lasting impact?

Join us and be part of shaping a better future for our Armed Forces community. Submit your application by midnight on Monday 24 June 2024. 

For full details and information on how to apply see the attached Job Description. 

Interviews will take place on Monday 15 July at Mountbarrow House, London.

Due to the significant number of applications received for posts, we will only be able to provide feedback for those candidates who are invited to interview.

Forces in Mind Trust is an equal opportunities employer.

Job summary

The Alumni Engagement Office is seeking a committed and enthusiastic individual to join its dynamic and vibrant customer-facing Alumni Engagement team.

Are you energised by working for an organisation with an ambitious and inspiring vision? Do you have a keen interest in community engagement? Are you passionate about providing first-class customer service, engaging individuals, connecting people and bringing networks together? Are you organised and skilled at managing a varied workload and delivering excellent outcomes? If so, we have the perfect career opportunity for you.

Imperial believes in scientific imagination for world-changing impact. A world–leading university for science, technology, engineering, medicine and business (STEMB). At Imperial, we are deeply engaged in the central forces that are shaping the future. And the research and innovations we produce are right now helping to navigate some of the world’s toughest challenges in global health, climate change, AI, business leadership and more.

Our growing global alumni community of more than 250,000 graduates have a crucial part to play in the university’s long-term success. Our team’s role is to engage, support and inspire alumni in meaningful, strategic and sustainable ways. We provide reliable services, deliver a wide range of benefits, including online engagement opportunities, a varied programme of events, initiatives and volunteering opportunities. This post supports Imperial’s high-quality level of engagement with its alumni community.

Duties and responsibilities

The person in the role acts as the first point of contact when alumni from all over the world reach out to the university with a variety of requests and enquiries. They will provide exceptional customer service, via email and correspondence, phone calls, and in person, be a team player and enjoy working in a fast-paced environment.

Essential requirements

The successful candidate will be able to demonstrate relevant experience in building strong relationships, with a can-do attitude.

Further information

Should you have any queries please contact: Katie Matthews.

Closing date: 16th June 2024

To apply, please click “Apply Now”.

Arts Emergency has been supporting young people through our mentoring programme since 2011. During this time, we've seen a huge community of mentors from across the UK's  creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.

As the London Mentoring Officer, you will work as part of a small team to recruit, match and support mentoring pairs across London. This is a busy, fun, and rewarding role where you'll get to work independently while being supported by the Mentoring team, and the wider Arts Emergency team around the country.

The ideal candidate will be passionate and driven to make a positive impact on the world. They will have the self-discipline to work independently and the confidence to communicate proactively with the wider team.

The role can be home or office-based, or hybrid but regular travel across London is essential as part of programme delivery. 

Qualifications
No specific qualifications are required for this role

Experience

• Experience working with young people aged 16-18
• Experience of project management within a service delivery context
• Experience of managing relationships with partner organisations and/or skilled volunteers
• Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)

Skills & Abilities

• Excellent interpersonal and relationship-building skills with diverse stakeholders
• Good presentation skills and confident at public speaking
• Good administrative and organisational skills
• Time management skills - the ability to work to deadlines, and under pressure, balancing several priorities at once
• Capability in using standard office programmes, web-based apps, and databases

Knowledge

• Knowledge of the context and issues affecting young people in London aged 16-18
• Knowledge of the creative and cultural industries in London
• Knowledge of the education system 

Job Responsibilities

• Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
• Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
• Manage existing relationships and develop new ones with schools, colleges, and other referral partners
• Manage application and onboarding processes effectively
• Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
• Develop value-added opportunities for mentees to gain first-hand knowledge and experience in their fields of interest, and to achieve their personal goals.
• Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
• Ensure compliance with all relevant policies and procedures, flagging causes for concern with the Designated Safeguarding Office

To apply:

1. visit the Arts Emergency website

2. download and read the Job Pack thoroughly

3. follow the instructions on how to apply stated in this document

4. Deadline to apply: 1 July 2024, 10am

Prospect Research Manager (Corporate Partnerships)

Contract: 12 Months, Fixed term contract, Fulltime, Maternity Cover

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Corporate Partnerships to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Prospect Research Manager (Corporate Partnerships) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Corporate Partnerships team fosters relationships with companies with a view to driving and encouraging high-value donations, strategic action in supply chains, employee fundraising activities, fundraising products and commercial opportunities, including cause-related marketing and mass participation events. In developing new and existing partnerships the team also initiates dialogue and collaboration on policy and influencing, advocacy and technical service delivery.

About the Role:
You will lead on the development and delivery of a prospect research strategy to support the strategic development of our partnership portfolio. In collaboration with the Senior Partnership Development Manager you will develop and implement a prospect research strategy to grow partnerships and income. You will also oversee all aspects of the prospect pipeline process and present monthly KPI reports to the Partnership Development team, liaising with the Performance and Insights team as required to adapt reports to meet the team's needs.

You will maintain a strong role in understanding and promoting the role of research in enabling our fundraising teams to maximise donor engagement and income, through informed prospect identification, cultivation and stewardship.

More specifically, this includes:

• Proactively identifying prospects that have a strong fit with our strategy in terms of alignment and capacity to give
• Building and managing the prospect pipeline across the team, and leading on 'moves management' to ensure we are effectively managing and supporting potential and existing prospects to have a great experience
• Ensuring our prospect development strategy is understood consistently across the wider Strategic Partnerships team
• Providing recommendations on how to engage prospects, considering motivations and existing networks
• Producing research profiles, reports and biographical briefings
• Developing and utilising internal and external prospect research databases and network mapping systems to identify sources of warm prospects
• Identifying relevant events for Partnership Development Managers to attend for networking and/or insight-gathering purposes, and developing detailed briefs on events speakers and attendees
• Ensuring quality control of prospect research processes and documentation
• Recommending appropriate and cost-effective research tools and manage this part of the expenditure budget.

About you:

• Educated to degree-level/equivalent educational standard, or significant equivalent work experience
• Strong understanding of the role of research in good prospect management, cultivation and stewardship (in commercial or not-for-profit environment)
• Experience carrying out prospect research for corporate partnerships using relevant databases and research tools
• Very strong research and analytical skills, including ability to produce detailed and insightful profiles and network lists for prospective individual and organisation partners
• Ability to analyse complex information and communicate clearly and credibly for delivery to a variety of audiences in written reports, presentations and meetings
• Stakeholder management knowhow to build and maintain great working relationships at all levels, and influence, internally and externally
• Excellent organisational and time management skills, with ability to work under own initiative to meet deadlines and prioritise conflicting deadlines successfully
• Proven ability to translate understanding of business requirements into relevant market research audience insights, with ability to spot, interpret and identify opportunities from market trends
• Experience of using a fundraising or customer relationship management database (at WaterAid we use Microsoft Dynamics).
• Commitment to WaterAid's values (Respect, Accountability, Collaboration, Courage, Innovation, Integrity) and a working style that reflects these.

Closing date: Applications will close at 23:59 on 16th June 2024. Availability for the interview is required week commencing 24th June 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

· Are you looking for role in fundraising that will give you exposure to the full range of fundraising activities?

· Would like to be part of ambitious, creative, and dynamic team?

· Would you like to raise funds for an award-winning charity which supports refugees and asylum seekers?

The Bike Project is looking for a new Fundraising Executive to join our team. This role supports all of our fundraising activity so will give the post holder exposure to all areas of fundraising from Major Doors to Corporate Partnerships, Events and Fundraising Appeals. Alongside this the role will manage the relationships and support given to our Community Fundraisers and our participants in London to Brighton and Ride 100 events.

We are looking for someone who is passionate about raising money to fund the work of The Bike Project.  You will need to have strong interpersonal skills and the ability to manage multiple tasks/projects.  The role holder will need to have experience working in customer service and be confident using digital platforms and apps to enhance working practices. Although desirable, fundraising experience is not essential as training will be provided.

Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program. 

We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system. 

Closing date: Thursday 20 June at 11:30pm. Interviews scheduled for Wendesday 26 of June.

To apply

Please apply via Charity Job website with a C.V and cover letter which highlights:

· Why you would like to raise funds for The Bike Project

· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. 

Role overview

The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.

Key responsibilities

• Administrative support for our projects, including:
  • Supporting the programmes team to book regular meetings with partners
  • Monitoring a centralised support inbox for our partners
  • Monitoring a centralised support inbox for our mentors and mentees
  • Writing emails and other communications to our project users
  • Monitoring and reporting on mentee and mentor engagement on our projects
  • Moderating user messages and user profiles
  • Conducting safety spot checks on recorded video calls
  • Data entry on Salesforce related to our projects and users
  • Data entry on project and task progress on our project management system
  • Setting up zoom calls for training sessions and managing registrations
  • Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
• Delivering mentor training sessions
• Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
• Taking notes during meetings and monitoring actions
• Supporting our quality assurance processes by testing our projects and proofreading our materials
• Other administrative tasks that may be reasonably required

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Be competent with Microsoft office, including Outlook, PowerPoint and Excel
• Have excellent organisation and prioritisation skills
• Have excellent time management skills
• Possess excellent communication and presentation skills
• Be motivated to deliver high-quality work
• Have great attention to detail
• Be willing to learn how to use new technologies and tools

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of project management, or are interested in a career in project management
• Have experience of delivering training to young people

A DBS check at the enhanced level will be required for successful applicants

Salary and benefits

Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)

Contract: Fixed term (ending 30 April 2025)

Hours of work: 22.5 hours per week

Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)

Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave

Application instructions

Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.

Applications without a cover letter will not be considered

Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.

Interviews will then take place on the week commencing 17 June.

Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.

LMK (Let Me Know)
Programme Coordinator  

• 20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant

• £30,000 p.a. (pro-rated)

• Working from home, with occasional travel to London 

• Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26. 

We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces. 

Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery. 

Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy. 

Key responsibilities: 

• Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.

• Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.

• Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.

• Ensure LMK leaders have the information and resources required to deliver their workshop.

• Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants. 

• Work with our Head of Fundraising to track workshop delivery against funder commitments.

• Keep the CRM system data up to date in a timely way.

• Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested. 

• Share Leader evaluation feedback from workshops with Leaders.

• Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved. 

• Support the Programme Manager to organise LMK Leader Huddles and training events.

• Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

• At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.

• Excellent communication and interpersonal skills, with an excellent track record of customer service.

• Proven ability to work well within a team.

• Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

• Excellent organisational skills, with a keen attention to detail.

• Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.

• Excellent IT skills across core MS/Google packages, ideally with experience of CRM use

Safeguarding

This post is subject to a basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment 

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy 

We are excited to recruit a Community Organiser for our Abbey Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Cambridge Ahead, Abbey People, Cambridge City Council, Anglia Ruskin University and University of Cambridge to engage with parents in Abbey ward, Cambridge. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.

•  Cambridge Ahead (CA) is a business, research and academic membership organisation dedicated to the successful and sustainable growth of Cambridge and its region in the long-term. We exist to be a catalyst for the success of Cambridge and quality of life across the city region. Our 50 members include major higher education institutions and some of the area’s largest employers, representing a workforce of over 40,000 in the Cambridge city region. We work alongside our members on a range of issues related to making the Cambridge city region economy more inclusive through our Skills Group, with the aim of widening access to the educational and employment opportunities available in the area. This includes working with employers who conduct educational outreach, provide learning materials to schools and offer work placements to local young people.

•  Abbey People aims to develop community cohesion and support the most at-risk in this deprived area through targeted community projects, provision of general support such as a community fridge, supporting access to education and employment and developing a culture of volunteering in the community. Abbey People exists to make Abbey a better place to live. It does this through partnership work, running and facilitating activities and events, networking the key stakeholders in the community and responding to identified needs within the local community.

•  Cambridge City Council is a district council in the county of Cambridgeshire, based in the city of Cambridge.

•   Anglia Ruskin is a vibrant workplace, and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future, and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England.

•  The University of Cambridge is one of the world's oldest universities and leading academic centres, and a self-governed community of scholars. Its reputation for outstanding academic achievement is known worldwide and reflects the intellectual achievement of its students, as well as the world-class original research carried out by the staff of the University and the Colleges. 

Parent Power supports parents and carers to develop skills in community organising and expertise in supporting their child to access educational pathways, including university degrees, degree apprenticeships and further education options. The project empowers parents to make change to support their children’s future and ensure their they have a fair chance in education and their future careers.

Person specification

Time and Resource Management:

Essential
  • Able to plan sessions in an organised and efficient manner and adhere to agreed deadlines.
  • Excellent timekeeper, ensuring prompt arrival to meetings and 1-1s; well organised within 1-1s and sessions.
  • Capable of adapting quickly to new systems/ processes.

Desirable
  • Confident in using digital systems for delivery of online sessions in parent meetings.
  • Experience of creating resources.

External Stakeholder Knowledge and Management:

Essential
  • Ability to work in a way that promotes the safety and wellbeing of children and young people.
  • Professional approach to problem solving with a range of stakeholders involved in the project.
  • Awareness of role as a visitor within a school and parent/carer community; understanding of the other commitments held by professionals within a school and by parent/carers.
  • Understanding of The Brilliant Club and Abbey People’s mission and the Widening Participation agenda nationally.

Desirable
  • Prior experience of community-focused work or hold a qualification at Level 4 or above (as listed here).
  • Understanding of and ability to relate to the barriers faced in the Abbey community and some of the ways these might be overcome.
  • Understanding of the current climate in the UK school system and some of the challenges young people and parent/carers might be facing.

Communication:

Essential
  • Awareness of how to engage parents.
  • Able to communicate in a timely and professional way with all project stakeholders.
  • Able to take a relational approach to communication with parent/carers, especially in 1-1s.
  • Able to explain research accessibly to non-expert audiences.

Reflectiveness

Essential
  • Able to identify strengths and areas of development, open to feedback.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

 About the role

As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.

From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.

You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions. 

Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team. 

You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices. 

This role is a 12 month fixed-term contract.

About you

A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.

You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024

Interview date Wednesday 26 and Thursday 27 June 2024

This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a furth.er fixed term or permanent role.

What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference

Potential Plus UK Job Description

Job Title: Fundraising & Membership Officer

Reporting to: Chief Executive Officer (CEO)

Salary:  £27,560 (35 hours pers week)

Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO

Contract: 12 months’ fixed term in the first instance

Main objectives of the role

Please note: these will be confirmed on appointment and reviewed annually

• Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
• Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
• Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.

Main responsibilities for all employees

1. To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
2. To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential. 
3. To support and implement the strategic aims and all aspects of policies and procedures.
4. To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups. 
5. To model high standards of professional behaviours and attitudes at all times. 
6. To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.

Main responsibilities for the Fundraising & Membership Officer

Fundraising

• Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
• Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
• Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
• Participate fully in the generation of fundraising ideas and activity selection.
• Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
• Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
• Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
• Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
• Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
• Create and submit monitoring reports to funders that are both timely and of high quality.

Promoting the Charitable Aims of the Charity

• With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
• Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.

Membership

• Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
• Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
• Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
• Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
• Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
• Analyse and interpret marketing and social media performance.
• Identify opportunities for engagement of the membership and the wider community.

Other

• Undertake any other duties that may be reasonably required.

Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.

In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury – ensuring no one is left behind.  We have delivered against many of our goals and are now looking to the future.

Who should apply?

Our ideal candidate is an ambitious and experienced communications and marketing professional who possesses highly effective leadership skills and has a proven track record of leading highly successful communications and marketing teams.  You will be a proactive self-starter with an energetic approach and a passion for high quality, high impact communications and marketing.

What does the role involve?

This is an exciting time for the Charity during a period of sustained growth. Working with our CEO and the leadership team, you will play a key role in developing Back Up’s 2025-30 strategy.

You will ensure that the charity has the communications and marketing structures, systems and processes in place in order to help us reach even more people affected by spinal cord injury and increase our supporter base.  

This is a truly fantastic opportunity to transform the capability of a vital national charity.

The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.

We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.

You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible. 

Key Objectives of the role:

• To assist the Fundraising Manager on the organisation of events primarily mass participation events
• To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
• Management of the fundraising inbox, social media and regular email and telephone communications
• To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post

What we offer:

• Small friendly team which allows for greater autonomy, collaborative and agile working
• Enhanced sickness and maternity policies
• Hybrid working between our London office and home
• 25 days annual leave + bank holidays
• TOIL for any evening or weekend work

We will be reviewing applications and interviewing on an ongoing basis.

For more information on the role, including the job description, click on our recruitment pack.

Posted on: 20th May 2024

Closing date: 19th June 2024

The Regional Fundraisers role is to mobilise and maximise local fundraising activities in order to raise income to support the work of the charity.  Working to the Director of Fundraising and with other senior fundraising staff, develop and implement a comprehensive regional fundraising strategy to maximize income generation and donor engagement within the region.  You will be required to be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity as well as identify, cultivate, and grow relationships with community groups, schools, individuals, and corporate donors within the region, focusing on donor retention and growth.  You will also organise and coordinate fundraising events, campaigns, and initiatives within your region, including virtual and in-person events when applicable.

This is a home-based role covering a designated geographical area which you are required to live within, or be willing and able to relocate to.  There will be extensive travel across the region with the potential to be based in a local visitor centre at least 2 days per week.

Regions

Scotland –  within 50-mile radius of Aboyne in Aberdeenshire

South East – within a 50 mile radius of Snetterton, Norfolk

North East – within a 50 mile radius of Blackpool, Lancashire

We are looking for someone with experience in fundraising with a track record of successful donor cultivation and relationship management.  You will have a good knowledge of the local community in your region and be proficient in the use of Microsoft Office to support your work.. You will be a natural project manager with the ability to manage multiple tasks and deadlines.  You will need strong networking and interpersonal skills. You will work in a flexible and collaborative manner and be willing to travel within your designated area and across the UK as required.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and people with health conditions or impairements.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Please ensure you state in your application which region you are applying for.

Job Title: Supporter Care Coordinator

Salary: £27,000 per annum

Team: Supporter Engagement Team

Hours: 37.5 hours per week

Location: Shooting Star House, Hampton

** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.

The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.

About you

If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.

We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.