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Location: Camden (Head Office)/Hybrid (with travel to services as required)
Salary: £34,218 - £36,977 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 13th April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Volunteer and Service User Involvement Coordinator at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Service User Involvement and Volunteering are a key part of our 5 year strategy, and we are looking for a Volunteer & Service User Involvement Coordinator to ensure the views of service users, volunteers and women with lived experience of VAWG inform and support the development and delivery of services, operations, and ongoing strategy.
About the Role
Key responsibilities of the Volunteer and Service User Involvement Coordinator are:
- Implement and report on progress for both the Volunteering & Service User Involvement strategies.
- Work in partnership across other Solace’s departments, specifically with services.
- Promote the value of both service user and volunteers’ engagement across the organisation including supporting the Shadow Board and all existing volunteers and those in the onboarding process.
- Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
- Engage and collaborate with staff to ensure services’ needs are reflected accurately in the recruitment of volunteers.
- Network locally and nationally to share and implement best practise and partnership initiatives.
- Train and support service users to be involved in influencing opportunities.
- Train and support volunteers to be involved in influencing opportunities and where relevant support them to gain employment within the organisation.
- Coordinating and disseminating both the annual service user and volunteering surveys.
About You
The ideal candidate will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:
- Effectively involving service users and improving services and/or influencing decision makers
- Working collaboratively with staff and managers to improve their involvement and co-production practice
- Working collaboratively with services to establish need and recruit volunteers accordingly.
- Thorough understanding of and a passion for coproduction and the benefits it brings
- Excellent communication skills and ability to engage with a range of individuals in a variety of settings
- Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Would you like to work for an organisation that believes that everyone, regardless of the challenges they face, should have the opportunity to thrive?
We are looking for a Volunteer Coordinator to lead on our volunteer recruitment, onboarding, training and management to ensure that every volunteer has a consistent, positive and empowering experience with Involve. Taking an organisation wide view of volunteering, you will improve the systems, standards and processes that underpin volunteer involvement to ensure that all our volunteers feel valued, confident and supported in their roles.
You will need to be able to drive and have access to a vehicle for this role, as it involves community visits. The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check. We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.
At Involve, we believe our team should reflect the richness and diversity of our society. We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face. Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.
Thank you!
Volunteering Coordinator – Maternity Cover
Location: Home-based with travel to other centres
Contract Type: Fixed-term contract – 13 Months
Hours: 25 hours per week (part-time)
Salary: £20,200 per annum, pro-rata of £28,280, Band D, Level 3
About the Role
This is an exciting opportunity to play a key role in delivering and growing a national volunteering programme focused on outdoor adventure and youth development.
Working as part of a collaborative and supportive team, you’ll coordinate the recruitment, onboarding and support of volunteers across a range of programmes, including service teams, residential placements and events. You’ll help ensure every volunteer has a positive, safe and well-organised experience from first enquiry through to the end of their journey.
You’ll also support the development of service team opportunities and contribute to building alumni and ambassador pathways, helping to create a connected and engaged volunteer community.
What You’ll Be Doing as our Volunteering Coordinator:
- Coordinating volunteer recruitment, including enquiries, applications and interview scheduling
- Managing onboarding and pre-arrival administration, including compliance checks and documentation
- Supporting placement coordination across centres and acting as a key contact for volunteers
- Working closely with centre teams to plan volunteer needs and support delivery
- Supporting volunteer engagement and the development of service teams, alumni and ambassador initiatives
What We’re Looking For in our Volunteering Coordinator:
- Experience in coordination, administration, customer service or similar roles
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple tasks and prioritise effectively
- Confident and clear communication skills, both written and verbal
- Ability to build positive relationships and handle sensitive information appropriately
What we offer as our Volunteering Coordinator:
- A supportive, inclusive, and collaborative team environment
- Ongoing learning and professional development opportunities
- 28 days’ annual leave (pro rata), rising to 32 days after 2 years, plus additional time off over Christmas
- Flexible working options to suit you, your role, and your team
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Monday 6th April 2026
Interviews will be held week commencing Monday, 13 April 2026
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
