Volunteering jobs

M365 Migration Project Manager

Job reference: REQ003242

Salary: £48-£55k dependent on experience

Contractual hours: 37.5

Basis: Full Time

Region: Peterborough

This role is offered on a 3-year fixed term contract basis.

Closing date: 10 June 2025 at midnight.

Interviews: 17 June - 24 June 2025.

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

We always appoint on merit, and we are open to discussing flexible working options.

The Role

United Learning is a group of schools dedicated to providing an excellent education and improving the life chances of all the students we serve. We have an ambitious transformation roadmap to ensure that teachers have the right tools to teach, pupils are enabled to develop their learning independently, and the organisation is designed for efficient delivery and structured for continued growth.

Embarking on a large-scale Microsoft 365 (M365) tenancy consolidation programme across our group of schools is a critical step in driving value through digital transformation across the Trust. We are looking to recruit an experienced Project Manager on a three-year fixed-term contract. Reporting to the Deputy Director of Transformation (Programme Lead), you will work closely with colleagues in Transformation, IT, HR, and school representatives to deliver a structured and well-managed transition.

In this role, you will be responsible for the end-to-end planning and delivery of all school migrations while managing the day-to-day relationship with our Microsoft Partner responsible for the technical delivery. Working directly with schools, you will support them through the change process, ensuring seamless migrations that do not impact day-to-day operations.

About You

To succeed in this role, you must have:

· 3+ years of infrastructure project management experience, specifically in Office 365 and Exchange online migrations.

· Ability to apply proven project management methodologies and practices, including IT Implementation, IT Service delivery and Support, or Project Management fundamentals.

· Exceptional communication skills, supported by extensive knowledge of change management principles, essential for navigating and implementing transformation initiatives within a large and complex organisation.

· Proficient in M365, including Exchange Online, SharePoint, OneDrive, Teams, and security and compliance features.

· Strong understanding of cybersecurity principles, ensuring compliance with data protection laws and security standards.

· Strong analytical skills to diagnose and resolve complex technical challenges

· Ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders.

Desirable:

· Experience in the Education Sector.

· Microsoft certifications such as MS-900, MS-100, or MS-101.

United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.

Rewards and Benefits:

· 26 days holiday.

· Competitive salary.

· Contributory pension scheme.

· Occupational sick pay.

· Competitive maternity, paternity, and adoption benefits.

· Health cash plan including GP Line.

· Over 250 employee exclusive benefits through our partners Perkbox.

· Continuous Professional Development options tailored to your needs.

· A supportive and collaborative team located across the country.

· Hybrid working.

For more information

For a confidential discussion about this role, please contact: Anna Cannizzaro 

United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.

We're looking for a talented and versatile communications officer to help grow our communications and supporter base and increase our impact for the children with complex disabilities and their families who we support.

This is an exciting time for our charity as we are developing ambitious growth plans and we want to increase our social media and digital presence to engage with a wider audience.

You will be expected to lead on our social media strategy, planning, producing and delivering content for all our audiences, and engaging with social media connections to grow our community. You will also be responsible for increasing engagement via our website, e-news and direct digital and offline communications. 

We're looking for a natural storyteller with attention to detail, excellent verbal and written communication skills, and the ability to turn their hand to a wide range of tasks, striving for excellence while building relationships and working collaboratively with staff from across our small charity.

Key responsibilities include:

• Create a social media strategy that builds our community and engagement across our current active platforms of Facebook, Instagram and LinkedIn, and considers the use of other platforms
• Develop and maintain our website to provide and easy and rewarding experience that seamlessly transitions users to the next stage of their journey
• Develop and manage our communications calendar to ensure coordinated planning and communications activity
• Build and manage our range of audience groups, including monthly e-news, email marketing, hardcopy reports and newsletters, and assist with donor stewardship communication
• Support our engagement with external media organisations, using all opportunities to gain positive media coverage
• Support the development of data and reporting processes to help build an insight-led understanding of our audience groups and to inform our marketing and engagement plans
• Assist with the production of our digital assets and communications using digital design software where appropriate

The successful candidate will have strong social media knowledge and experience, as well as experience of building reach and engagement across digitial, printed or in-person communications. They need to be a collaborative team player, willing to learn from and work with staff from across the organisation, and the ability to multitask and juggle different projects and deadlines simultaneously. They will also have a passion for our cause - helping the families of children with complex disabilities get the support they need with the aim of preventing them from going into crisis.

As a Bid Writing professional, you will be responsible for raising significant funds (Corporate, Community, Trusts & Foundations), secure new business partnerships to achieve sustainable, long-term funding, contract-winning and other income generation for Young Barnet Foundation.

Develop and manage Marketing and Communications strategy

Responsible for supporting YBF members through training, funding opportunities and grant applications and sharing knowledge and experience with over 200 members.

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

Our innovative and ambitious 2023-2027 strategy involves scaling our impact while maintaining quality delivery, demonstrating greater value for money and using evidence to influence globally.

The Head of Data Insights and MEAL (monitoring, evaluation, accountability and learning) will lead SPANA’s strategic approach to data, evidence and learning within our Global Programmes Department (GPD). This exciting and pivotal role will oversee the design, collection and analysis of data and insights across our diverse portfolio of international working animal welfare programmes and implementing partners. 

This role will suit a strategic and solutions-focused leader with strong international programming experience in developing and delivering robust data systems, and in applying MEAL frameworks that enhance the impact and accountability. A deep commitment to SPANA’s mission to transform the welfare of working animals is essential. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Job summary including context 
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. 

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change. 

• As Digital Officer you will be the owner of our digital analytics tools and website, bringing data driven insight to our activity planning and implementation, supporting teams to develop and deliver effective digital mobilisation and marketing activity. 

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days   
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks Statutory Maternity Pay, 13 weeks unpaid 
  • Up to 26 weeks new parents leave at your normal rate of pay 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture 

Deadline to apply: 5 pm on Monday, the 2nd of June 2025.

You must have the right to work in the UK to apply for this role.  We are not able to sponsor work visas for non-British applicants. 

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolsters its support to the organisation ensuring delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director will join the finance team and play a crucial role in the day-to-day financial administration of the charity. You will also play a key role in improving our financial systems and process as we continue to grow. This is a 35 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.

Main Duties and Responsibilities

General

• Ensure robust financial administration of all supplier payments and funder receipts including all entries into accounting system to relevant programme and project budgets and the subsequent filing of all payment documentation.

• To provide a professional and comprehensive service in dealing with finance queries raised by suppliers, customers and funders Accounts Payable

• Ensure goods and services invoiced have been ordered and charged in accordance with the approved purchase order • Raise regular BACs payments, ensuring all creditors are paid in accordance with internal policies

• Fulfilling orders and booking requests using company credit card on an adhoc basis

• Record all transactions on SAGE

• Reconcile the creditors account on a regular basis Accounts Receivable

• Ensure all invoices are processed in line with requests

• Record all receipts in SAGE

• Manage credit control function, ensuring that all debts are received in line with internal policies and procedures

Cash Management & Bank

• To oversee the distribution of petty cash when required and reconcile receipts

• Perform bank reconciliation on a regular basis and ensure all payment information is updated

• To support the Finance Assistant (Trust and Grants) in periods of absence

Other Duties and Responsibilities

• To meet regularly with Finance & Resources Director for supervisions

• Undertake additional duties within competence of post holds as required by the Finance & Resources Director

• Flexible approach to working patterns and in-office working days.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check. 

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

About the role

We are seeking an Administration Officer to join our small and friendly team on a part-time basis (15 hours a week) ideally working 5 half-days, Monday to Friday (3 hours each day) but the exact working pattern is negotiable. 

As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas. 

You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.

To thrive in this role, you will bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas. 

Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you will be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues. 

Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.

A great opportunity to join RCJ Advice, a Citizens Advice and Law Centre, based at the Royal Courts of Justice in London, as part of our Legal Aid service.

Legal Aid is a lifeline to many people who need legal advice but can’t afford a lawyer. This vital role will manage the billing and related administration of our Legal Aid Contracts in Housing Law, Family Law, and our Housing Loss Prevention Advice Service (HLPAS). The role will primarily focus on:-

• Managing the billing process for our Legal Aid contracts.
• Preparing case files for licensed work and inter partes billing
• Liaising with cost lawyers to ensure prompt preparation of licensed work billing & inter partes bills
• Facilitating the costs recovery process where costs have been awarded
• Preparing and submitting LAA returns for controlled work – Legal Help, HLPAS In Court Duty Scheme, HLPAS Early Legal advice and escape fee cases.

You will come with experience of preparing and processing legal aid billing and private billing; experience of using the Legal Aid Agency portal; excellent skills in IT; strong interpersonal skills and an ordered approach to your work.

Job Purpose

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.

The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

Key responsibilities 

Advice giving

• Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
• Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
• Inform carers about carers assessments and refer where necessary.
• Inform carers about emergency grants available and refer where necessary.
• Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.

Follow-up support

• Refer unpaid carers to local services to access local and culturally appropriate support in their area.
• Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
• Signpost carers to relevant services in Manchester suited to their individual need.
• Complete relevant grant applications for carers using the service where needed.
• Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
• Research and explore options and implications so that carers can make informed decisions.
• Write and maintain detailed case records for all casework completed.
• Collect required data for statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes.

The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, this job description may be revised from time to time.

All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.

Can you help a community organisation reach its potential?

This is an exciting opportunity for a trusts and foundations fundraiser with some experience to shape a new role. The post offers an attractive balance between having the autonomy to work on your own initiative, whilst working closely (and receiving full support from) the CEO,  who is also an experienced fundraiser and member of Chartered Institute of Fundraising. 

You will be responsible for applying for grants for the varied work of the charity and managing relationships with a portfolio of existing funders.  You will work with the CEO to contribute to and shape the organisation’s fundraising strategy, which is likely to involve diversifying our funding strategy into additional types of fundraising. This post would suit a competent trusts and foundation fundraiser with a few years’ experience, who is looking to diversify their fundraising experience into other areas of fundraising (e.g. individual donations, community and event fundraising, or corporate) and grow with this new fundraising department. 

Ascension Community Trust (ACT) is a busy and much-loved local charity. Our current focus is on reducing poverty and improving the health, education and opportunities for the residents of our community.

As a Trusts & Foundations fundraiser you will be responsible for fundraising for a range of ACT’s community projects including Newham District Foodbank (A Trussell Trust foodbank delivered by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties,  as well as  work with children, young people and their families. 

The role is based in Custom House, Newham, but would be open to homeworking/ hybrid working by negotiation.

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

• Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
• When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
• Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
• Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
• Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
• Support the drafting of Fundraising policies, procedures and systems used by the organisation
• Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

• Act as our day-to-day administrator for our Salesforce database
• Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
• Take the lead on running selections and reports to support fundraising activity
• As needed, provide basic training and guidance about Salesforce for the team
• Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

• Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
• Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
• Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

• Provide administrative and coordination support for fundraising campaigns, appeals and events
• Assist with donor stewardship, including thank-you letters and donor communications
• Respond to enquiries via the Fundraising inbox, social media or post
• Support scheduling and coordination of Fundraising meetings and cross-team projects
• Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.This is an exciting time to join us, as we grow and expand our global programmatic work and team.   

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. 

The Head of Community Engagement, SBCC and Education holds a key leadership position in delivering our mission—ensuring our global partners implement high-quality, evidence-based programmes that foster meaningful community engagement, promote effective learning and drive lasting behaviour change. 

This role provides strategic and technical leadership across SPANA’s work in community engagement, education and Social Behaviour Change Communication (SBCC), ensuring that all interventions are contextually relevant, grounded in best practice and aligned with SPANA’s 2023–2027 strategy.  

The postholder will shape the direction of these critical programme areas, support capacity strengthening across our partner network and ensure measurable contributions to SPANA’s strategic objectives and key performance indicators

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is hybrid UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Job Title: Domestic Abuse Helpline IDVA

Location: Warwickshire 
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (Until 30 September 2026)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children as well as working closely with Refuge’s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team.

This is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies.

Some of the key responsibilities for this role are to provide a single point of contact for referrers, including self-referrals, into Refuge’s duty referral line/ helpline service and to establish the risks to and the needs of survivors of domestic abuse, identifying and prioritising those at the highest risk. You will also support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 May 2025

Interview Date: 4 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Housing Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

You will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.

Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.

The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.

The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.

The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements

Housing Support Workers will work in partnership with both statutory and voluntary sector partners to ensure that the properties are managed to a high standard and ensure a welcoming approach to all survivors and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 3 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.