Volunteering management jobs

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as our Project Assistant.

The postholder will be responsible for providing effective support to the delivery of the Walk To School Outreach (WTSO) project across the North West, Yorkshire and North East of England. This will include research into schools’ eligibility and suitability for the delivery of this behaviour change project, assisting with online engagement activities and supporting with delivery on the ground through school and community events.

You will also be expected to undertake administrative duties as required, including formatting and use of spreadsheet data.

This will be a varied role and an ability to embrace a diversity of tasks is essential, as is a positive ‘can do’ attitude to work.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.

Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.

Location: Homebased within the North of England 

Hours: 35 hours per week, full time

Contract: Fixed term until 31 March 2027 

Closing date: 19/07/2026 midnight

Interviews: 05 and 06 August 2026 

Support people. Strengthen communities. Help prevent suicide.

Every week, someone reaches out to Hector's House because they are experiencing emotional distress, worried about someone they love, or trying to make sense of a suicide loss.

The response they receive can make all the difference.

We are looking for a compassionate, organised and proactive Support Coordinator to join our small but ambitious team and help us reach more people across Hertfordshire, Bedfordshire and Buckinghamshire.

This is a role where your work will have a direct and visible impact. You might be supporting someone experiencing emotional distress, helping coordinate a support group, assisting people to access the right help, or contributing to community activities that increase awareness and understanding of suicide prevention.

About Hector's House

Hector's House was founded in 2016 by the family and friends of Hector Stringer, who died by suicide aged 18.

Today, we are a trusted local charity dedicated to preventing suicide and supporting people affected by suicide across Hertfordshire, Bedfordshire and Buckinghamshire

Everything we do is rooted in our local communities. We are supported by local people, businesses, schools, community groups and volunteers who share our belief that suicide is preventable and that nobody should face difficult times alone.

Last year we reached more than 2,500 people through our awareness, education and support services.

At the heart of everything we do is a simple message: there is hope.

The Role

Working closely with our Support Lead, you will play a central role in delivering support to people experiencing emotional distress, those at risk of suicide, and people affected by suicide.

You will help coordinate and deliver one-to-one and group support, respond to enquiries, maintain accurate records, liaise with partner organisations, and contribute to the continued development of our services.

As a new role within the charity, this is an opportunity to help shape how support is delivered in the future.

About Working Here

We're a small team by design, which means everyone has a voice and everyone contributes. We work collaboratively, support one another and share a commitment to making the greatest possible difference for the people and communities we serve.

You'll have the opportunity to take ownership, contribute ideas, develop new approaches and help shape the future of our services.

Who We're Looking For

We're looking for someone who:

• Has experience supporting people who may be distressed, vulnerable or facing difficult circumstances.
• Communicates with warmth, empathy and professionalism.
• Can remain calm when situations are challenging.
• Understands the importance of safeguarding, confidentiality and professional boundaries.
• Is organised and able to manage multiple priorities.
• Can work independently while also being part of a close-knit team.
• Shares our values and commitment to supporting local communities.

Experience in suicide prevention, crisis support or the voluntary sector would be welcomed, but is not essential.

This is a hybrid role, by which we mean that whilst you will be home-based, we meet regularly as a team face to face in and around the Tring area, and our education and support work is often face to face in the same area, and several times in a week.

Why Join Us?

This is an opportunity to:

• Make a genuine difference to people's lives every day.
• Join a respected and growing local charity.
• Work in a supportive, passionate and ambitious team.
• Help shape and develop a growing service.
• Build strong relationships across local communities.
• Develop your skills and experience in suicide prevention and mental health support.

If you're looking for a role where you can make a meaningful difference in your local communities, work alongside passionate colleagues and help shape the future of an ambitious organisation, we'd love to hear from you.

Apply with a full CV and a covering letter of no more than 2 sides, which outlines your motivation for applying and how your experience and skills fit with the details laid out in the attached role profile and person specification.

For an informal discussion about the role, please get in touch with us via the details in the attached job description and person specification.

Appointment will be subject to satisfactory references and an enhanced DBS check.  

• The Handyperson Job booker is a pivotal and busy role in the team receiving incoming referrals from a range of sources and scheduling these daily tasks to team members according to the needs of the service. We receive referrals from our four Hospital to Home services across East London (Hackney, Tower Hamlets, Newham, Waltham Forest), as well as self-referrals for smaller jobs for from Tower Hamlets residents.

• We also deliver projects in Havering in partnership with Age UK Redbridge, Barking and Havering, currently these are:

• Energy Doctors: delivering advice and installing small items to reduce energy usage and improve heating and wellbeing in the property.

• Ageing Well: installing grab rails and stair rails referred by NHS and Havering voluntary sector partners.

• Within the next 12 months, we will also be introducing a paid-for handyperson service which be available across our 3 core boroughs and the scheduling of work coordinated by this post. 

Waking Night Support Worker

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

£23,088.00 per annum, working 30 hours per week. 3 nights on and 4 nights off

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Report any observations relating to customers welfare.
• Assisting in the recording and reporting of customer incidents
• Updating the database on each customer when necessary.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.

The Community Development Worker creates opportunities for connection, belonging, and peer support. This includes facilitating drop-ins, creative activities, coffee mornings, and other community spaces where survivors can meet others with shared experiences in a safe, trauma-informed environment. The team also provides regular check-ins for people waiting to access other services, helping them stay connected and supported while they wait.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Mile End Young Peoples service provides support and housing in Tower Hamlets that are either leaving care or affected by youth homelessness.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised

What you'll bring:

Desirable:

• Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Join our small, dedicated team and help raise vital funds that make a real difference to patients and staff at Dorset County Hospital.

You will implement our fundraising strategy across multiple income streams, build lasting relationships with supporters, and be the friendly face of the Charity in the community.

You will:

• Deliver creative fundraising campaigns, events and initiatives to meet income targets
• Provide exceptional supporter care and stewardship
• Promote challenge events
• Engage hospital staff and Charity Champions to encourage internal fundraising
• Represent the Charity at community events and give presentations
• Recruit, support and retain volunteer fundraising groups
• Create engaging social media content with our Communications Team
• Manage supporter data accurately on our CRM system (GDPR compliant)
• Handle donations and ensure funds are collected appropriately

About You

You will have:

• HNC/HND/Level 4 qualification or extensive fundraising experience
• Proven track record in fundraising, donor relations or transferable experience
• Understanding of fundraising best practices (GDPR, Gift Aid, stewardship)
• Experience managing campaigns or events to achieve income targets
• Excellent communication skills  - written, verbal and public speaking
• Strong relationship-building skills and a warm, engaging approach
• Experience with CRM systems and donor databases
• Creative problem-solving abilities
• Ability to manage multiple projects independently
• High attention to detail
• Competent in Microsoft Office and Canva
• UK Driving Licence

Desirable:

• Chartered Institute of Fundraising membership
• NHS or healthcare charity experience

What We Offer

• Hybrid working with flexibility
• NHS pension scheme
• Employee assistance programme
• See the direct impact of your work every day
• Supportive, collaborative team culture

Closing date: 12 July 2026
Interviews: 23 July 2026

Equal Opportunities: We welcome applications from all suitably qualified candidates.
Safeguarding: All appointments subject to satisfactory references and pre-employment checks.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

Lead a pioneering organisation transforming refugee lives through employment

Chief Executive

Salary: £95k–£99k (including London Weighting)

Location: London | Regular travel to Birmingham, Manchester and other parts of the UK; minimum 60% office-based, with a greater office presence expected initially.

This mission-driven charity supports refugees to build new lives through meaningful employment. Since 2015, it has helped thousands of individuals gain skills, confidence and access to work—unlocking financial independence, purpose and long-term opportunity.

With over 500,000 refugees now living in the UK and facing significant barriers to employment, the need for high-quality, targeted support has never been greater. The organisation works with individuals, employers and partners to create pathways into sustainable employment while driving systemic change across the sector.

We are now seeking an exceptional Chief Executive to lead the organisation into its next phase of impact.

This is a rare opportunity to lead a nationally recognised charity at a pivotal moment. With responsibility for strategy, operations, partnerships and fundraising, the CEO will work closely with the Board of Trustees and Senior Leadership Team to scale impact, deepen employer and funder relationships, and ensure the organisation continues to deliver high-quality, life-changing support.

As the public face of the charity, you will play a critical role in building influence, championing the power of employment to transform lives, and strengthening partnerships across business, philanthropy, government and civil society.

We are interested in hearing from leaders who bring:

• Significant experience as a Chief Executive, or as a senior leader within a large social impact organisation.
• Experience developing and implementing organisational strategy, including vision-setting and leading associated change management.
• Significant experience developing strategic partnerships with corporate funders and partner organisations to drive income growth and create employment opportunities for beneficiaries.
• The ability to motivate and inspire staff and volunteers at all levels to maximise their contribution to the organisation's mission.
• Outstanding communication skills, with the credibility to influence senior stakeholders and represent the organisation externally.
• A deep commitment to equity, inclusion and embedding lived experience in decision-making and organisational culture.
• Experience operating within charity governance frameworks and working effectively with Boards.

This is an opportunity to lead a talented and committed team, work alongside an ambitious Board, and make a profound difference to the lives of refugees across the UK.

To find out more about the role and how to apply, please view the appointment brief on Prospectus website.

Recruitment Timetable

Closing date: 9th August
Interviews with Prospectus: Week commencing 24th August
Interviews with Breaking Barriers: 11th September

Harris Hill are delighted to be working with a great charity charity to recruit for the Lottery Fundraiser.

We are looking for an enthusiastic and motivated Lottery Fundraiser to join Income Generation team. This is an exciting opportunity to help grow a highly successful weekly lottery programme that raises almost £1 million annually to support vital community services.

Working within a friendly and ambitious fundraising team, you will play a key role in recruiting and retaining lottery players, developing engaging marketing campaigns, supporting raffle promotions, and building relationships with supporters, volunteers, businesses, and local communities.

About the Role

As Lottery Fundraiser, you will:

• Develop and deliver targeted marketing campaigns to attract new lottery players and retain existing supporters.
• Promote lottery products, celebration favours, and bi-annual raffle campaigns.
• Build strong relationships with supporters, volunteers, businesses, and community groups.
• Coordinate recruitment and stewardship activities through telephone, email, and written communications.
• Work closely with retail and fundraising colleagues to maximise income opportunities.
• Monitor performance, analyse trends, and produce reports to support decision-making.
• Ensure all lottery activities comply with relevant legislation and regulatory requirements.
• Represent the organisation at events, presentations, networking opportunities, and community engagements.

About You

We're looking for someone who is:

• Organised, proactive, and highly motivated.
• Experienced in delivering successful campaigns and working towards financial targets.
• A confident communicator with excellent written and verbal skills.
• Comfortable building relationships with a wide range of people.
• Able to manage multiple priorities and meet deadlines.
• Detail oriented, with strong administrative and analytical skills.
• Proficient in Microsoft Office and database management systems.
• Passionate about making a difference through fundraising and supporter engagement.

Previous experience in fundraising, marketing, sales, customer engagement, lotteries, or the voluntary sector would be advantageous, but we also welcome applications from candidates with transferable skills and a willingness to learn.

Salary & Benefits

• Salary: £27,788- £29,250 per annum
• Contract type: Permanent, full time,
• Location: Telford, Shropshire , Office based (flexible)
• Deadline: On rolling basis
• Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Advocates for International Development (A4ID) is seeking to appoint a Project Officer to join the Legal Services Team at a pivotal moment in our organisation’s journey.

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to shape a just and sustainable future through the power of law. A4ID partners with world’s top legal professionals and development organisations to facilitate high-quality, free legal and technical support to advance the SDGs and improve the Rule of Law. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

Purpose of the Role

The role of the Project Officer – Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.

A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the Pro Bono Services Lead (PBSL) with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.Key Responsibilities

Broker Service And Operational Responsibilities

The POLS is responsible for supporting PBLS and undertaking relevant responsibilities and duties, including:

• Sourcing, scoping and allocating pro bono legal projects between international development partners and legal partners efficiently and in required timescales.
• Quality assurance of projects and deliverables to ensure stakeholder needs are met. This includes establishing and delivering on internal reporting protocols, narrative reports, high-quality data gathering, and any other required external documentation.
• Managing feedback and progress reviews in relation to A4ID project stakeholders.
• Coordinating learning, thought leadership and training outputs and activities bilaterally between legal and development experts, including briefings, publications, training and learning events, particularly those with a legal focus.
• Working with the CSO Officer on direct outreach for building new partnerships with Development Organisations (NGOs and CSOs).
• Supporting PBSL in managing A4ID’s existing network of legal experts, and expanding the network by engaging with new legal experts.
• Assisting with trialing online pro bono platforms, such as Paladin and Justice Connect.
• Coordinating recruitment, line management and training of volunteers.
• Supporting PBSL with other internal processes to advance the mission of A4ID, as needed.

Marketing & Events

The POLS will support relevant marketing activities related to PBLS. This includes:

• Representing A4ID and increasing visibility of PBLS services at events related to legal pro bono at UK, regional and international levels.  
• Developing relevant external communications and material for social media and newsletters, particularly those with a legal focus.
• Drafting case studies and develop-related external communications (e.g. presentations, website articles and social media posts).

Fundraising and Income Generation

The PBLO will support relevant business development activities related to PBLS including:

• Draft and scope relevant applications and proposals (identified trusts, foundation or institutions).
• Support and provide input into income generation activities/proposal development for existing and new  pro bono products, services, and projects.
• Maintain and develop relationships with contributing legal partners, including participating in regular account management meetings to manage relationships.
• As needed, work across departments/teams support and contribute to overall fundraising and proposals, in line with the organisational strategy.
• Support assessments and mapping of potential funding sources, e.g. trusts, foundations or institutional funding.
• Conduct due diligence and onboarding of any potential new Legal Partners.
• Support and deliver other tasks as required by PBSL.

 Person Specification

• Law degree (in any jurisdiction).
• Four years of experience working in a legal setting, including law firms or legal charities.
• Strong experience of working independently and delivering tasks in a timely manner.
• Previous brokerage experience (ideally in a legal environment).
• Excellent outreach and engagement skills.
• Excellent relevant IT skills, such as a working knowledge of project management systems, CRMs and cloud-based systems (such as MS Office 365, Salesforce, Asana).
• Experience engaging with external stakeholders (such as clients, funders or service users) including at external events.
• Confident and self-motivated.
• Excellent communication skills, with a friendly, positive attitude.
• Ability to work flexibly and manage a varied workload.
• Ability to work as part of a team, and take initiative and work independently.
• Strong organisation and time management skills, and good attention to detail.
• Proven ability to work to tight deadlines and within agreed frameworks.
• Fluency in written and spoken English; ability to produce written material targeting different audiences
• Willingness to take on high level as well as everyday tasks and perform both with excellence.
• Understanding of  international development and the Sustainable Development Goals.

For further information and to apply, please visit our website via the apply button.

Closing date: 12 July 2026.

Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.

This role is part-time working 18.75 hours per week covering Norfolk, Suffolk & Cambridgeshire

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Money Advice Referral Tool Coordinator - Job Description 

Resolve Poverty works locally to end poverty nationally through a range of strategic and policy, knowledge development and practical delivery activities. We are a growing organisation working in multiple localities across the country, often partnering with local councils and other public bodies and working with them and their VCFSE sector partners. 

Our Money Advice Referral Tool (MART) currently operates in eight local authority areas. This will increase over the next year, with new localities coming on stream. The MART provides professionals and volunteers in non-money advice roles with the ability to understand and to effectively support people experiencing or at risk of financial hardship to access relevant money related support services. The MART is built upon the idea that the best way to support someone experiencing poverty is to maximise their income and to address any debts they may have. It also recognises that professionals and volunteers in non-money advice roles often encounter people with money worries and can act as a conduit for people to access the support they need. As such, the tools are used by people in a range of settings, including schools, health centres and local charities and community groups. 

As the programme grows, we are recruiting to a new MART Coordinator role. This is an exciting role that will give someone an opportunity to develop networking, coordination and organisational skills. You will be passionate about tackling poverty and building effective partnerships.

Particulars:

Location: A combination of home based and working at Resolve Poverty’s office in St Thomas Centre, Ardwick Green North, Manchester M12 6FZ at least two days per week, with an expectation of travel to multiple localities across the North West. 

Contract: Full-time.

Length of contract: 12 months with likelihood of extension beyond this period. 

Probationary period: 4 months.

Purpose: To maintain existing MARTs and to work on the development of new MARTs.

Salary: £29,500 to £32,500 dependent on experience. 

Hours per week: 35 hours. 

Paid annual leave entitlement: 25 days excluding bank holidays.

Line manager: Programme Officer with dotted line management to the Marketing and Partnerships Manager. 

Key responsibilities:

Administrative:

Support the maintenance of existing Money Advice Referral Tools (MARTs), working closely with the Programme Officer

Organise and oversee a programme of regular working group meetings 

Maintain a record of MART engagement, tracking data and communication activities. 

Delivery:

Design and deliver new MARTs, working closely with the Programme Officer and external partners

Ensure MARTs are kept up to date and resolve any accessibility issues as required

Ensure use of the tools is embedded, and that there is a plan in each borough to keep the tools updated

Communicate MART data to local authorities and other stakeholders as appropriate

Socialisation and communication 

Create a calendar of MART socialisation activities.

Run information sessions for professionals and volunteers who will use the tools

Work with Resolve Poverty’s Development Team to identify opportunities to create new MARTs

Attend regular internal team and project team meetings as required.

Support the delivery of Resolve Poverty’s broader work as and when requested.

Person specification:

Essential:

A passion for partnership working, wanting to build a career in the not-for-profit sector.

Strong verbal communication skills, including the ability to speak to different audiences and people in different positions of seniority and from different backgrounds.

Good interpersonal skills, with the ability to foster positive working relationships with colleagues and external stakeholders.

Excellent organisational and administrative skills. Excellent attention to detail with the ability to interpret and report on quantitative data. 

Good written skills, with the ability to condense complex information.

The ability to work independently, with strong time management skills, and basic administrative skills.

Excellent teamworking skills, with the ability to work effectively with colleagues across the Resolve Poverty team. 

A commitment to Resolve Poverty’s vision and aims

Knowledge of poverty and financial exclusion in the UK, including knowledge of the role localities can play in tackling poverty.

Demonstrable knowledge of how local support systems operate. 

Desirable:

Experience of supporting monitoring and evaluation processes as part of project delivery. 

Experience of poverty, in your personal and/or professional life.

A passion for involving “experts by experience”, i.e. people who have experience of an issue in their personal lives.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to Young people’s lives, offering support and respect in a safe environment. Our core values are ‘be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you passionate about supporting young people and helping them make safer, healthier choices? Do you thrive in a role where no two days are the same and where you can create meaningful impact in your community?
 

We’re looking for a Targeted Interventions Coordinator to join our team and play a key role in delivering early intervention and prevention support around drugs & alcohol to young people and make a real difference in their lives!

About the role

This is a dynamic and rewarding opportunity where you will take the lead in coordinating targeted interventions across our Buckinghamshire service. You’ll work directly with young people, partners, and professionals to identify needs early and provide the right support at the right time.

From delivering engaging targeted group sessions to shaping local pathways and building strong partnerships, you’ll be at the heart of making sure young people receive timely, effective support around substance misuse and risk-taking behaviours.

Where: This role will be county wide across Buckinghamshire

When: We're looking for the right person to join our team ASAP on a permanent contract

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

What you’ll be doing

• Coordinating and developing targeted interventions, including group work, outreach, and brief interventions
• Delivering engaging group programmes for young people at risk
• Increasing visibility and accessibility of the service amongst children, young people, families, and partners with the aim of increasing referrals into service for specialist support.
• Building strong relationships with schools, professionals, and partner agencies
• Providing training and support to professionals to help identify and respond to young people’s needs
• Using data and insight to shape and improve services
• Supporting volunteers and Youth Ambassadors to deliver impactful work
• Support the development of projects that increase visibility, create awareness, and improvement engagement including development of educational programmes, informative resources, and prevention pathways
• Ensure effective and consistent young people involvement through our Youth Ambassador Programme including coproduction.
• Support the coordination and development of the service’s social media activity.

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information. 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 
• Full UK driving license and access to a car.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

12/8/2026

Closing Date

3/8/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.