Volunteering manager volunteer roles in jesmond, tyne and wear
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.
You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations.
This role is perfect for someone who:
Enjoys taking initiative and finding creative solutions to challenges.
Has a keen eye for detail and can anticipate the needs of leadership before they arise.
Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.
Wants to make a meaningful impact by supporting a mission-driven organization.
Responsibilities:
Act as a key point of contact and liaison between the CEO and internal/external stakeholders.
Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials
Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.
Undertake research and data analysis to support decision-making and strategic initiatives.
Assist with project management tasks, ensuring deadlines and objectives are met.
Support the planning and coordination of events, campaigns, and advocacy initiatives.
Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.
Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.
What We’re Looking For
Strong organizational and time-management skills
Excellent written and verbal communication
Proficiency in Microsoft Office / Google Suite
Ability to work independently and handle confidential information
Previous experience in executive support or administration (preferred but not required)
Passion for our mission and a commitment to supporting nonprofit work
What You’ll Gain
By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:
- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.
- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.
- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.
- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.
- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.
- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.
This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!
Join us in driving positive change—apply today by sending your CV and a brief cover letter
We look forward to welcoming you to the team!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Job description
Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.
The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
- Working with other team members to produce bid responses and writings
- Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
- Also helps in presentations and all supporting documentation.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
- You must be based in the UK
- You will need to have good written skills
- Able to write effective, concise and compelling content
- You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
- Ability to work on tight deadlines
- Well organized, proactive and able to deliver tasks efficiently.
- Able to speak confidently with a variety of stakeholders.
- Good time-management skills.
- Proficiency in Microsoft Word and excel.
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).
Please note that this is a volunteering unpaid role.
Job Types: Part-time, Volunteer
Benefits: Work from home
Experience:
- Technical Writing: 2 years (preferred)
Work Location: Remote
Help Us Transform Lives Through Better Systems
Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.
What You'll Do:
- Set up and optimise Monday. com workflows for our beneficiary management
- Create automation systems to streamline our support processes
- Collaborate with our founders and tech team on integration solutions
- Help develop a sustainable CRM strategy as we scale across the UK and beyond
What We're Looking For:
- Experience with Monday. com and workflow creation
- Understanding of CRM principles and best practices
- Passion for using technology for social impact
- 4-6 hours per week availability (flexible scheduling)
- Bonus: Digital marketing experience
Why Join Us:
You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.
Ready to Make a Difference?
Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.
Step 2: Apply here to join our team and tell us about your CRM experience.
Join us in creating a more unified approach to tackling homelessness - one workflow at a time!
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer Trustee and Transform the Future of London's Youth!
Do you envision a London where every young person can unlock their full potential?
REMIX is a dynamic, brand new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our core mission is rooted in four pillars—employability, healthy living, personal development, and essential life skills. We're building something truly transformational, and we need a passionate, innovative Volunteer Trustee to help lay our foundations, navigate charity registration, and launch our vision to empower young lives across London and beyond.
As a Trustee with REMIX, you will be a cornerstone of our start-up. Your strategic leadership and guidance will:
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Shape Our Foundations: Be at the helm in crafting the governance and legal framework that will support REMIX’s ambitious goals.
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Drive Change: Help us register as an official charity and develop robust systems that ensure we can deliver impactful programmes to every young person in our community.
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Inspire Growth: Use your experience and insight to cultivate a culture of positivity, resilience, and creativity that motivates young people to dream and achieve.
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Lead by Example: Offer mentorship and share your expertise in employability, healthy living, and personal development, inspiring our team and the young people we serve.
If you are a visionary leader with a passion for making a tangible difference, REMIX offers you a unique and transformative opportunity to drive social impact from the ground up. Your commitment and innovative ideas will help us empower young Londoners to build brighter futures, turning aspirations into reality.
Join us and be the change that sparks new beginnings! Explore the opportunity to leave a legacy of empowerment and transformation within our vibrant community. We can’t wait to see the extraordinary impact you’ll make.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.
InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually.
We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.
As a trustee you are expected to take on roles including:
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Attend termly meetings (three annually, online) and annual meetings, where possible.
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Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.
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Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.
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Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.
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Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.
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Commit to 2-3 years of supporting the charity before handing over or renewing your term.
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Be based in the United Kingdom to allow travel to meetings.
Person Specification:
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Significant experience of volunteering in either the UK or overseas
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Passionate about ethical volunteering practises
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Strong teamwork and collaboration skills
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Flexible and able to provide support on an ad hoc basis
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Understanding of international development issues (desirable)
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Accounting and finance experience (treasurer role)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can meet with our clients in and around Central London on a regular weekly or fortnightly basis for at least six months, longer if possible.
Your meetings might involve sitting and chatting in our clients home or going out together, for a walk, a talk in a coffee shop, for a wonder around the shops, or even visiting places of interest, museums for example.
Our clients are older 1st and 2nd generation Scots living in London who are lonely or socially isolated, and would benefit from regular companionship. Our service works across London, currently, we have clients waiting in Islington, Camden, Tulse Hill, Brockwell, Putney and other areas.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events newsletters and more!
Giving someone who is lonely, socially isolated, or needs someone to venture out with,the simple gift of time and companionship could make the world of difference to their emotional and physical wellbeing, As one of our Buddies said recently, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- Able to hold a good conversation and listen well
- Friendly, warm, non-judgemental
- Honest, trustworthy, reliable and committed to helping others
- Empathy and patience
- An understanding of the need to work within the framework of our policies and procedures.
We will process a DBS check for all successful applicants and request two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope Springs Health Foundation Uganda
Hope Springs Health Foundation Uganda promotes community health equity among young people in underserved communities within Uganda
Hope Springs Health Foundation (HSH) Uganda addresses a range of pressing social and health challenges affecting vulnerable groups, particularly children, adolescents, and women in low-resource settings.
One of the core issues is the high HIV prevalence and teenage pregnancy in Mayuge District, where HIV rates are at 7% and teenage pregnancy stands at 27%, both higher than national averages. These challenges are often driven by transactional sex, early sexual debut, misinformation, and power imbalances in relationships particularly with older men. Adolescent girls face limited access to accurate sexual and reproductive health (SRH) information, increasing their vulnerability to exploitation and disease.
Another persistent challenge is menstrual hygiene management (MHM). Nearly half of Ugandan girls miss up to three days of school each month due to lack of menstrual products and adequate sanitation. This leads to increased absenteeism and school dropout rates, ultimately compromising their educational and economic futures.
Additionally, gender-based violence (GBV) remains widespread in Uganda, with women and girls disproportionately affected. Many communities lack the capacity to identify, report, and prevent GBV, leading to unreported cases and prolonged cycles of abuse.
For children living with chronic illnesses such as Type 1 Diabetes, limited awareness and lack of access to proper nutrition and physical activity pose serious health risks, especially in low-resource rural settings.
Hope Springs Health (HSH) Foundation responds to these intersecting challenges with innovative and community-centered health promotion interventions.
To combat HIV/AID and teenage pregnancies, HSH works with communities to implement UNICEF’s evidence-based intervention; “Sugar Daddy Awareness Classes” in schools. These sessions empower adolescent girls with knowledge about the dangers of cross-generational relationships and equip them to advocate among peers, promoting informed choices and reducing risky behaviors.
On the menstrual health front, HSH trains girls to make, use, and distribute reusable sanitary pads. This not only addresses a critical hygiene need but also provides a source of income and resilience for the girls. Environmentally, the use of reusable pads reduces plastic waste, contributing to greener communities. Socially, this empowers girls to stay in school, confident and informed.
To address gender-based violence (GBV), HSH conducts trainings targeting community stakeholders such as local leaders, religious leaders, police, health workers among others. These trainings strengthen the capacity of community members to detect, respond to, and prevent GBV through coordinated referral systems and advocacy.
For children with Type 1 Diabetes, the “Active Hearts, Healthy Lives” program supports them through community education on physical activity and nutrition. This program helps improve their quality of life by promoting healthier lifestyles in contexts where resources are scarce.
Finance Volunteer
Volunteer Role Description (remote, unpaid)
Finance Volunteer – Hope Springs Health Foundation Uganda
Responsibilities:
Support resource mobilization and fundraising through donor outreach and networking
Assist in writing grant proposals and funding applications
Research and identify potential funding opportunities
Help maintain donor records and communications
Provide administrative and finance-related support to the team
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
6+ months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW – ANOTHER WAY
Another Way is a charity founded by Amy Bray in 2019, when she was 16. Another Way is an educational environment charity. We educate and influence those around us, inspiring all to live with kindness towards our planet. We are youth-led with a multi-generational appeal.
We are scaling fast, particularly as our Power of 10 app grows, extending our community of young changemakers. The Another Way charity team now requires support for the Board of Trustees.
ROLE HEADLINES
The clerk will play an administrative and procedural role, supporting the smooth and compliant operation of the charity’s governance and trustee meetings, a key member of the team.
Below are the details of the role and we invite applications that demonstrate experience in the areas outlined including both charity clerk and ideally familiarity with company secretarial duties. We envisage this voluntary role to require approximately two days per month/ 2-3 hours per week.
RESPONSIBILITIES
Administrative and Organisational Support:
- Managing the trustee board's administrative tasks.
- Ensuring efficient meeting organisation and record-keeping.
Governance and Compliance:
- In conjunction with our legal partner
- providing guidance on governance, constitutional, and procedural matters.
- Ensuring the board operates in compliance with legal and regulatory frameworks.
- Advising on the potential consequences of non-compliance.
Meeting Management:
- Convening and supporting meetings of the trustees.
- Taking minutes of trustee meetings.
- Dealing with trustee correspondence between meetings.
Other Responsibilities:
- Working closely with the Chair of Trustees and the Chief Executive Officer.
- Ensuring the trustee body fulfils its responsibilities.
CANDIDATE REQUIREMENTS
- Strong personal commitment to the values and objectives of Another Way
- Demonstrable success managing charity governance and compliance
- Knowledge, or willingness to learn, of environmental issues and solutions
- Excellent communication abilities and organisational skills
- Knowledge of online systems such as Microsoft applications including OneDrive and Sharepoint. Also, other collaboration tools such as Slack or similar.
Please apply with a CV and a covering email summarising your experience and interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
The Treasurer plays a key leadership role in ensuring SAPHNA’s financial integrity and sustainability. In addition to the responsibilities of a General Trustee, the Treasurer provides strategic guidance and oversight on SAPHNA’s financial matters.
Key Responsibilities:
- Oversee SAPHNA’s financial management, ensuring robust processes and controls are in place.
- Advise the Board on financial strategy, risk management, and resource allocation.
- Work closely with SAPHNA’s management team to monitor budgets, cash flow, and financial performance.
- Ensure the preparation of annual accounts in accordance with charity regulations.
- Present financial reports to the Board in a clear and accessible format.
- Support the development of financial policies and procedures.
- Ensure SAPHNA’s funds are invested appropriately, achieving both security and growth.
- Oversee financial compliance with legal and regulatory obligations.
Person Specification:
- Proven financial expertise, ideally with experience in financial management, accountancy, or charity finance.
- Strong analytical skills and the ability to present complex financial information clearly.
- Commitment to SAPHNA’s mission, vision, and values.
- Experience in governance, leadership, or financial oversight.
- Ability to collaborate effectively with other Trustees and SAPHNA’s management team.
Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events. The Treasurer role may require additional time to review financial matters and liaise with staff.
Please send a covering letter outlining your interest and suitability for the role.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, Outlook
Desirable
ü Educated to GCSE level with English and Maths
Role and Responsibilities
· Have experience of fundraising would be ideal.
· Must have strong verbal and written communications skills.
· You will be measured against agreed key performance indicators.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Treasurer to join our Board of Trustees! The primary responsibility is oversight of the financial management of the Charity, ensuring responsible budgeting, accurate record-keeping, and financial sustainability.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has a background in finance, accounting or book-keeping, with experience in non-profit finace a plus. They should have strong analytical and reporting skills, understanding of charity finance regulations and reporting requirements.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Secretary to join our Board of Trustees! The primary responsibility is to act as the central point of contact for Board administration, ensuring compliance with governance requirements.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong attention to detail, excellent organisational and administrative skills, proficiency in document management and record-keeping and excellent communication, both written and verbally. It's preferable that you will have experience with charity governance processes and compliance.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about nurturing future leaders and enhancing global leadership skills? The
International Humanity Foundation (IHF) is looking for dedicated volunteers to manage and
support our Global Leadership Development (GLD) program.
Role: GLD Management Volunteer (Part-Time)
Responsibilities:
- Oversee the implementation and progress of the GLD program.
- Ensure that volunteers and participants receive the correct training materials and
MOUs.
- Monitor the signing and submission of MOUs by all participants.
- Maintain accurate records of participant progress and compliance.
- Coordinate with the HR and training teams to address any issues or improvements.
- Provide regular updates and reports on the status of the GLD program.
Requirements:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Experience in leadership development or training programs is a plus.
- Ability to work independently and as part of a team.
- Commitment to IHF’s mission and values.
- Ability to dedicate a few hours per week to this volunteer role.
What We Offer:
- An opportunity to support global leadership and development efforts.
- Experience in managing and implementing leadership programs.
- Personal and professional growth opportunities.
- A supportive and collaborative team environment.
Join us in developing the leaders of tomorrow and making a global impact!
We look forward to welcoming you to our team!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.