Volunteering opportunities volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer servise
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with us at Bournville Quaker Meeting Housefor our Celebrate Your Star on Saturday 06th December
Celebrate your star is an Christmas In Memory event, the day will consist of choir performances, speeches and opportunity to remember lost loved ones and to celebrate Christmas with their memory at the heart of the event.
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.
What's involved?
Volunteer opportunites include:
- Hall set up and pack down
- Registration
- Selling refreshments
- Collecting donations
- Selling Christmas cards
How much time will it take?
1pm to 6pm either for the whole event or a few hours
Light refreshments will be available and free parking spaces in car park or surrounding area.
Am I right for the role?
We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a different in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes
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Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes
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Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
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Communicating key messages about our programmes to our students in camps
Admin, Finance & Logistics
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Supporting our management team in liaising with external partners
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Maintaining organisation-wide financial processes
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Coordinating the arrival and housing of incoming team members
Grants & Partnerships
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Supporting in the identification of relevant grants
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Supporting in grant writing activities
Communications & Fundraising
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Contributing to the written/visual content of Second Tree’s social media output
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Developing social media strategies to expand our reach and impact
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Producing regular reports on performance
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Maintaining our website
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Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
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Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
You should be able to:
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Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
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Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
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Care for people; the interests of the people we work with should always be your first concern
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Instil the values above in the people that work with you
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Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
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Communicate in English, both written and orally
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Learn quickly, managing a wide-ranging and intense workload
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
To help prospective volunteers learn more, St John Ambulance will invite you to attend a Recruitment Event. A date & location in your area for this will be confirmed via email. Training for role - Stadia orientation training, for both local stadiums.
You will be given training consisting of 6 Days Emergency Responder Training plus online learning modules
Closing date for these opportunities is: 30/04/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the organisation:
Diaspora Woman is a social and cultural organisation dedicated to promoting the empowerment, visibility, and leadership of migrant, Afro-descendant, and Spanish-speaking women in the UK and internationally.
We generate vital spaces for training, connection, and participation for women and families who are survivors of conflict and gender-based violence, as well as Afro-Latin communities and individuals of diverse backgrounds and identities. We drive social change through community organising, education, art, and comprehensive support.
About the Role:
We are seeking a proactive and committed Volunteer Administrative Assistant to help strengthen our internal structure and increase our impact. This role is crucial for ensuring our data, records, and institutional memory are well-organised, allowing us to focus on our core mission.
Key Functions will include:
- Database Management: Organise and update the database of attendees and participants for training and events.
- Funding Records: Create and maintain a database of potential funding entities.
- Archiving & Digitisation: Systematically classify and digitise our institutional photographic and documentary archives.
- Institutional Memory: Support the overall systematisation and documentation of institutional and project memory.
Your Commitment:
- Hours: 6 to 8 hours per week (flexible).
- Duration: 3 months (with the possibility of extension).
- Location: Hybrid (Remote work + online follow-up meetings every 15 days).
- Supervision: You will be supervised by the Diaspra Woman Coordinator.
- Please note, volunteers will occasionally be required to attend in-person events in London (approximately once every two months), depending on our yearly program schedule.
What We Are Looking For:
We are looking for individuals committed to equity, human rights, and social transformation. All nationalities, genders, and gender identities are welcome.
Essential Requirements:
- Bilingual Proficiency: Fluent spoken and written Spanish and English is required.
- Commitment: Interest in migration, gender equity, culture, and sustainability issues.
- Skills: Strong abilities in organisation, communication, and administrative/social management.
- Work Style: Ability to work autonomously and collaboratively in diverse environments.
- Availability: Must be able to commit to 6-8 hours per week.
Why Volunteer With Us?
This is a significant opportunity to be part of an international network of women and communities transforming lives through solidarity and empowerment. You will:
- Gain Experience: Learn about social project management, international cooperation, and communication for change.
- Develop Skills: Enhance your organisational, leadership, and community management skills.
- Make a Difference: Directly impact Spanish-speaking migrant women and communities in the UK and beyond.
- Receive Recognition: Upon completion, you will receive an Official Volunteer Certificate detailing your role, hours, and competencies acquired. Reference letters may also be provided based on performance and commitment.
Ready to use your administrative skills to support empowerment and social justice? Apply today!
Please submit a motivation Letter (maximum one page) explaining why you are passionate about the mission of Diaspora Woman and how your skills align with this specific role.
The client requests no contact from agencies or media sales.
Lead Support Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Lead Support Volunteer for the Stratford-upon-Avon and District Group. As a Lead Support Volunteer, you will be coordinating the support team, representing the needs of people affected by MS and our services and collate information about relevant local organisations. See a video about one of our Support Volunteers here.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll have empathetic listening and interpersonal skills and be able to support a team of volunteers.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the London Borough of Sutton Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Interviews and Welcome Events will occur at various times to suit the interviewees and interviewers at the Newcastle Westgate Road Hub or Newcastle University
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
To help prospective volunteers learn more, St John Ambulance will invite you to attend a Recruitment Event. A date & location in your area for this will be confirmed via email. Training for role - Stadia orientation training, for both local stadiums.
Closing date for these opportunities is: 30/04/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Pelican Parcels takes pre-loved and new item donations for babies and children up to age 12 and redistributes these to families facing financial hardship via various existing family services in Brighton & Hove and Sussex.
We are the only baby bank in Brighton and Hove!
We are looking for volunteers who are passionate about wanting to help local families. Our warehouse hours are from Monday to Thursday, 10am till 2pm.
Volunteer tasks vary but may include:
- Quality checking clothing, bedlinen, toys, books and other donations.
- Cleaning and safety checking prams, beds and highchairs.
- Greeting people bringing their donations and family service staff when they come to collect an order during course of duties.
Our next warehouse tour and volunteer inductions are on Monday 13th October or Monday 17th November. The training programme will then run on Mondays for four weeks with the option to switch to another day on completion. Please get in touch for more info.
Role Requirements
- Positive can-do attitude
- A reasonably good level of fitness
- An good understanding of the English language
- Ability to work with other volunteers
- Ability to listen to and follow instructions
- Attention to detail in quality checking donations
- Passionate about helping local families experiencing financial hardship
- Appreciation and respect of the confidential nature of information that may be acquired.
Benefits
- This role will give you the opportunity to meet new people.
- This role provides a valuable service to the community.
- The knowledge that you've contributed to helping families facing financial hardship.
- Training will be provided.
Practical considerations
Our address is Units 1 & 2, Manor Industrial Estate, Newtown Road, Hove, BN3 7BA. We are close to Hove Station and other public transport. There is also free parking locally.
Our hours are 10am till 2pm from Monday to Thursday. We ask that volunteers give at least 2 hours a week during these hours.
We require our volunteers to have a reasonable level of fitness. Occasionally there are heavy bags to carry and other items such as beds and mattresses. This is for when we bring items out to our referral partners, when they collect these for the families they support, and when we bring donations in. We use step ladders to reach items that are on high shelves. There are online safety courses that all our volunteers need to undertake but if any of our volunteers have any prior injuries or medical conditions that prevent them from undertaking certain tasks then they can be excused from these particular tasks.
We provide basic DBS check for volunteers, otherwise we require volunteers to bring in their existing DBS certificates. We do not work directly with the families we support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Making a better life for cats, because life is better with cats
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.
As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.
This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.
What You’ll Be Doing
- Researching grant opportunities that align with our programmes and priorities
- Helping gather data, statistics and community evidence to support funding applications
- Reviewing funder guidelines and eligibility criteria
- Assisting with drafting or formatting sections of funding proposals
- Collecting quotes, case studies and outcomes to demonstrate impact
- Supporting report preparation and data organisation for monitoring and evaluation
Skills and Qualities We’re Looking For
- Strong written and research skills
- Attention to detail and ability to analyse information clearly
- Organised and methodical approach to work
- Confidence using digital tools and online databases
- Interest in community development, funding or project design
- Discretion when handling sensitive or confidential information
What You’ll Gain
- Experience contributing to real funding applications and impact reporting
- Insight into charity fundraising, project development and evaluation
- Opportunities to build research, analysis and writing skills
- The satisfaction of supporting projects that bring lasting community benefits
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
We are a catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer servise
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.