Volunteering opportunities volunteer roles

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our Challenge

Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding our counselling service. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.

This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
 

We’re looking for counsellors who:

• Are qualified with a minimum of a Level 4 Diploma in Counselling
• Are integrative or person-centred counsellors
• Are a member of the BACP (or equivalent ethical body)
• Are committed to attend monthly clinical supervision
• Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
• Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
• Have their own public liability insurance (or are willing to obtain this.)

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• The opportunity to work with a unique and rewarding client group
• Management supervision and regular, ongoing support from our Counselling Service Team.
• You will receive a financial contribution towards your monthly clinical supervision, with an independent supervisor of your choice.
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
• The opportunity to apply for paid counsellor roles as and when they become available.

Time commitment

We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical Considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Do you enjoy making people feel welcome? Do you love to engage and chat with people, young and old? Come and join the Visitor Experience Team and help us to provide an engaging day out for our visitors.

What is the role? 

As a Welcome Host you will be joining the Visitor Experience department, greeting visitors and sharing the stories of our exhibits.  The RAF Museum’s vision is to inspire everyone with the RAF story - the people who shape it and its place in our lives. The RAF Museum Midlands welcomes thousands of visitors of all ages from all over the world. Our Welcome Host volunteers help us make their visit engaging and impactful, creating special moments and memories within the unique setting of our museum.

What will I be doing?

-Meeting and greeting our visitors, providing a warm welcome to the museum

-Providing a point of contact to interact with visitors throughout their visit, sharing information, providing directions, and answering any questions

-Presenting a positive image of the Museum to all visitors

-Discussing our exhibits and sharing the RAF story with visitors.

-Sharing our handling collection of uniforms, helmets and other historical items

There may also be opportunities to get involved with other visitor-facing interactions such as supporting public events when time allows.

This role will be perfect for you if you are…

-Keen to interact and engage with our visitors

-Enthusiastic and personable

-Happy to work as part of a team

-Punctual and reliable

-Comfortable undertaking a variety of tasks

-Knowledge of our subject matter is useful, but not necessary.

If there are adjustments, we could make to support you in this role e.g. ensuring seating is available, do please let us know. Some front-of-house volunteers may be requested to be outside for some/all their shift – if this would be problematic for you, again do please let us know.

How much time would I need to commit?

We are ideally looking for a minimum commitment of two shifts a month, but this is flexible depending on personal circumstances.This is a seven day a week opportunity, with morning (9:30-13:15), afternoon (13:15-16:00/17:00) and whole-day shifts available.  Which shifts you choose is entirely your own decision, depending upon your own availability. 

What we offer you:

· Become part of a great team of volunteers and staff 

· Make new experiences and meet new people

· Improve your communication skills

· Volunteer tickets for certain events 

· Discounts in our gift shop and café 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy 

· Free entry to a wide selection of other museum and heritage sites and exhibitions nationwide. 

. Free onsite parking for volunteers

What happens next?

Suitable applicants will be invited to a Welcome Day to learn more about the role, with the opportunity to speak to current volunteers. The Welcome Day will take place on 3 October 2025.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? 

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross (Croix Rouge) in Montrouge. The programme will run from September 2025 – August 2026 (subject to visas). 

You will join the head office communication department of Croix-Rouge insertion, a programme funded by the French Red Cross that enables destitute young people, homeless people and long-term jobseekers to re-connect to the labour market, through civic participation. An intermediate to fluent level of written and spoken French is essential for this role and you will have the opportunity to further develop your written skills in French and gain experience in communicating across a range of channels, as well as developing your conversational French through lessons provided by Croix Rouge. 

On your arrival in France, you will take part in a 3 days on-arrival seminar in Paris, where you will get to know your national coordinators and other European volunteers. You will also have the opportunity to discover the beautiful city of Paris before leaving for your placement role! Your role involves volunteering for a maximum of 35 hours per week, including French lessons and a personal project. 

This is a great opportunity to get involved in key projects and find out what you are interested in. The main thing we want to see is your motivation for this placement! 

Typical tasks may involve: 

• Activities at Headquarters: 

• Manage and update the association's web pages and social media accounts (including SEO improvements) 

• Create, update, and adapt various materials (posters, flyers, brochures, catalogues, activity reports, videos, presentations, etc.) 

• Monitor and share news related to Croix-Rouge insertion activities 

• Participate in the organisation of national events (General Assembly, seminars, partner meetings, etc.) 

• Support the creation of Activity Reports and ensure deadlines are met 

• Contribute to discussions and working groups to deepen the Croix-Rouge insertion project and improve communication practices 

• Provide logistical support for organising the General Assembly 

• Facilitate the flow of information between headquarters and the local offices 

• Activities on the Ground (Croix-Rouge Insertion Local Agencies - Bondy and Bobigny): 

• Assist the agencies in the development, daily operations, or sustainability of their actions related to Access to Rights, Prison-Justice, Mobility, Digital Inclusion, and Basic Skills for RSA beneficiaries 

• Support the sharing and learning of skills between teams to fully experience the support process, especially in the development of theatre improvisation workshops for beneficiaries 

• Assist in communicating on the ground to change the perception of the public interest, which is still often stigmatised in priority urban areas 

We’re looking for the following qualities: 

• Someone sensitive to the association's social and environmental dimension 

• Strong organisational skills and attention to detail 

• Creative with good interpersonal skills

• Interest in office automation tools, graphic design software and animation tools (Adobe Suite, Canva, etc.) 

• Interest in digital media (social networks) 

• Ability to analyse, summarise and write in French

Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs. 

BFUK are seeking enthusiastic, compassionate volunteers to support the delivery of our creative and educational hospital workshops. These sessions not only offer children and young people the opportunity to be imaginative, learn something new, and socialise, but also serve as a welcome distraction from time spent in the hospital. There is always something new to experience; previous workshops have included various crafts, make-up artistry, indoor gardening, hands-on VR demonstrations and mocktail making!

Our workshops take place in Great Ormond Street Hospital on Tuesdays and University College Hospital on Wednesdays.

As a Workshop Volunteer, you will:

• Assist with the preparation of workshop activities and support the sessions to run smoothly
• Chat and engage warmly with children, young people and their families during activities, offering encouragement and support
• Adhere to safeguarding policies and report concerns to the BFUK Team
• Have the opportunity to plan and lead your own workshop, if you wish

What do we look for in our Workshop Volunteers?

• A desire to work with children (age 5-12) or young people (age 13-18)
• A passion for inspiring creativity and learning
• Commitment to BFUK’s core values: equity, empathy, empowerment, connection and advocacy

What do our Workshop Volunteers gain?

• Enhanced DBS will be provided
• Safeguarding Level One Training
• Direct experience working with children and young people
• Opportunities to develop teaching and facilitation skills
• Experience working within a hospital setting
• Opportunities to socialise with other members of our volunteer community

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Health and Safety Volunteer for the Cardiff and Vale Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Make a Real Difference to Someone’s Life — Become a Volunteer Befriender

Are you a great listener who enjoys connecting with others? Could you spare a little time to brighten someone’s day?

We’re looking for caring, compassionate people to join our Norfolk Befriending Service. You’ll be supporting unpaid carers - people who look after loved ones and may feel isolated or overwhelmed.

Just an hour or two of your time can help someone feel seen, supported, and less alone. Whether it’s a chat over tea, a walk in the park, or a friendly game, your presence can make all the difference.

• Flexible to suit your availability
• Opportunities across Norfolk
• Training, support, and expenses provided

Please note: This is a voluntary role and not paid employment.

What you’ll do
Every match is different, but you might:

• Share a cup of tea and a chat
• Go for a walk together
• Play games or read aloud
• Help with light errands like shopping or dog walking
• Support someone to get out into their community

We’ll match you based on shared interests and your availability.

What you’ll get

• Full training and ongoing support
• Travel expenses reimbursed
• The chance to develop skills and make a lasting difference

What we’re looking for

Kindness, patience, good listening skills, and reliability—no formal experience needed.

Your commitment

We ask for a minimum of six months. You’ll complete our onboarding process, including an Enhanced DBS check.

Interested?

Please get in touch. We'd love to discuss the role with you in more detail. 

We welcome volunteers from all backgrounds and are committed to safeguarding vulnerable adults and children.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.