Volunteering recruitment manager jobs in tower hamlets, greater london

About the opportunity

The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.

Closing date: Sunday, 6th July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday, 18th August 2025
Contract: Full time. Fixed term contract until 31st July 2026.

Duties and responsibilities 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance. 
• Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. 
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. 
• Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. 
• Reporting regularly on key performance indicators. 

Person specification
Qualifications and experience criteria:

• Experience working with volunteers and/or young people
• Proficiency in Microsoft Office
• Bachelor’s degree or equivalent relevant work experience
• Strong written and verbal communication skills
• Evidence of ability to prioritise and manage administrative tasks

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. 
• You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
• This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
• As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 
• The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You’ll likely be more successful in this role if you have:

• Experience of working with young people and/or project management.
• Evidence of an interest in education and/or the third sector.

Homebased within North Wales & the Midlands

Full-time, 35 hours per week (potential job share)

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• a relational public speaker, experienced in engaging audiences including churches and community groups
• proven success in fundraising or sales
• a confident networker
• experience of managing volunteers
• excellent interpersonal and communication skills
• willingness to work on Sundays and evenings as required, and occasional Saturdays
• the ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.

If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.

Closing date: 9.00am on Thursday, 19 June 2025.

Preliminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Date to be agreed.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne. 

We are working with a groundbreaking health charity to find their new Events and Community Fundraising Manager to deliver a portfolio of growing events.

This is a hybrid role with a minimum of two days in the London office, they are open to 4 days a week and flexi hours depending on need.

The Charity
This is an opportunity to join an incredible health charity leading the way in pioneering research. You would be joining a small, ambitious team with a supportive culture and a relaxed environment offering fantastic benefits that include:
-Employer pension contributions matching up to 10%
-Generous parental leave
-Flexible/hybrid working options
-Apprenticeships scheme, study leave and financial support for training & development
-Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
-An active social committee and staff events

The Role
You will be joining a warm and collorative team of three, reporting to the Head Of Community and Engagement, and you would manage a remote Events and Community Fundraising Officer with excellent experience to oversee the delivery and expansion of the current portfolio raising c£300k+ a year.

The team are looking for someone creative and innovative as they are keen to identify and develop new opportunities across Community and Events Fundraising.

You would need to have a passion for providing excellent stewardship and want to develop and deliver supporter journeys to maximise participant engagement and fundraising income.

The Candidate
The team are looking for good experience of events (and ideally community) fundraising, in particular with developing overseas or large-scale mass participant events.

Experience with recruiting new volunteers and fundraisers from a range of channels, including digital platforms.

Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

IMPORTANT NOTE

Please note the charity are happy to interview ASAP so do get in touch now to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Role Overview:
The Talent Set is delighted to be partnering with Tommy’s, the UK’s leading pregnancy charity, to recruit an outstanding Events and Corporate Stewardship Manager.

This is a pivotal role within Tommy’s high-performing Fundraising team, leading on the delivery of their flagship Corporate Challenge event, stewarding high-value corporate relationships, and supporting light-touch marketing and communications activity. The role combines relationship management, project delivery, and event coordination to help raise vital funds and support Tommy’s mission to make pregnancy safer for all.

If you’re an exceptional organiser, confident communicator, and natural relationship-builder, this is a fantastic opportunity to work on a well-established and impactful project for a truly meaningful cause.

Key Responsibilities:
Corporate Challenge & Stakeholder Stewardship
This is the largest and most strategic part of the role.

• Take the lead on managing Tommy’s annual Corporate Challenge event, engaging multiple high-profile corporate supporters.
• Build and manage strong relationships with senior stakeholders across partner organisations, ensuring consistent, high-quality stewardship.
• Deliver tailored day-to-day stewardship, including weekly check-ins, regular updates, and bespoke supporter care.
• Work closely with internal colleagues to align stewardship activity with wider fundraising and communications strategy.

Event Delivery & Project Management

• Oversee the full delivery of the Corporate Challenge event day, coordinating logistics, timelines, suppliers, risk assessments and budgets.
• Line-manage and support Event Assistants, as well as lead on volunteer coordination for the event.
• Ensure a smooth, safe, and engaging event experience that aligns with Tommy’s values and fundraising goals.
• Track event performance and contribute to post-event analysis and recommendations for future improvements.

Marketing & Communications (Supporting Element)

• Provide light-touch support on marketing activity, including content drafting and communications planning.
• Produce compelling stewardship materials, thank-you messages, and impact updates.
• Liaise with Tommy’s communications and digital teams to ensure brand alignment and clarity of message.

Person Specification

• Proven experience of managing stakeholder relationships, particularly with senior corporate partners.
• Strong track record in event planning and delivery within a charity, agency or corporate setting.
• Excellent project management and organisational skills with a sharp eye for detail.
• A confident communicator with strong interpersonal skills and a collaborative approach.
• Comfortable with administrative tasks, reporting, and multi-tasking in a fast-paced environment.
• Proficiency with Microsoft Office and familiarity with CRM/database systems.
• Experience within the not-for-profit or fundraising sector.
• Knowledge of stewardship principles and supporter journeys.
• Some experience or interest in marketing, communications or copywriting.

What’s on Offer:

• A hybrid working pattern with 2-days per-week in the charity’s Monument office.
• A fantastic 12-month FTC with the opportunity paying £38,000 to £42,000 for the successful candidate.
• The opportunity to work with a fantastic charity that fosters development, progression and offers a wonderful working environment.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: London Bridge SE1 (40% home-based also possible)

Terms: Full time

Salary: £30,718

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

The Role

We are looking for an Operations and Finance Coordinator to join our small but growing central office team. The post-holder will work closely with the Operations Manager, Head of Finance and Head of Impact & Service Delivery to play a vital role in ensuring the smooth-running of the charity, our impact and our service delivery.

This position would suit someone who is passionate, organised, and has an interest in film, healthcare and helping to improve people’s wellbeing.

Main Tasks and Responsibilities

Service Support

• Support the Operations Manager with managing film delivery to all our sites, including monitoring of KDMs and DCPs
• Support cinema sites by ensuring all our in-hospital marketing materials are up-to date and accurate, including:
  • Create monthly posters for all sites, and other ad-hoc posters
  • Create info cards about upcoming films
  • Update the film information on our Showtimes page of our website
  • Updating digital entrance screens
  • Ordering physical posters and standees from film distributors
  • Support on developing any new initiatives to promote our services in hospitals
• Deputising for the Operations Manager when required, including occasionally covering out-of-hours emergencies

Impact and Evaluation

• Support with the management and upkeep of our Impact data management system Smartsheets to ensure it is accurate and as up-to-date as possible. Specific tasks to include, but not limited to:
  • Check for data errors each morning and follow up accordingly to resolve any issues
  • Uploading Serennu Children’s Centre data
  • Uploading new nurse and volunteer data
  • Inputting film list and BBFC info up-to-date each month
  • Migrating other data as and when required
• Support with the collection, inputting, organising and analysis of service delivery questionnaires, Thank You feedback cards and other service evaluation and research projects
• Support the Head of Impact and Service Design with the collection and management of case studies

Event/Screening support, including Disney Partnership

• Support the co-ordination and management of special screenings, events and Disney MTM projects. Including planning, managing orders/deliveries, attending events and assisting with consent form collection
• Support with post-event tasks, such as accurate organisation and storage of photography/media, collecting and collating relevant feedback, and follow-up emails

• Operate projection equipment and run screenings (training will be provided), in case of emergencies, holiday cover, special events and supporter/fundraiser visits
• Brainstorming with the team about any potential future ‘Beyond the Big Screen’ and Disney ‘Moment that Matter’ ideas and initiatives

Finance support

• Checking, processing and preparing payment of nurses’ invoices
• Checking and processing all other supplier invoices
• Support Head of Finance with income recording and analysis
• Preparation of monthly credit card and other expenditure analysis
• Banking of cheques/cash
• Inputting of data into accounting system (currently Quickbooks)

Administration and other duties

• Ensure patient data, and any other relevant data, is captured accurately on Donorfy/CRM system
• Communicate effectively with all team members and provide relevant and required information in a timely fashion
• Undertake other duties as reasonably required by the Operations Manager, Head of Finance, Head of Impact and Service Design

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

MediCinema is seeking a highly organised, enthusiastic individual who can demonstrate the following skills and qualities:

• Excellent communication and interpersonal skills, a professional manner and the ability to communicate effectively with a variety of colleagues
• Excellent organisation and administration skills likely gained over at least 12 months working
• A meticulous attention to detail
• Ability to prioritise efficiently, working within time constraints and judging organisational priorities
• Excellent IT skills (including Microsoft Outlook, Excel and PowerPoint)
• Working knowledge of data management systems and CRM databases, and affinity with data analysis
• Some experience with financial administration such as processing invoices etc
• A pro-active ‘can-do’ approach and the ability to work effectively in a small team
• The ability to carry out duties with good humour and tact, maintaining confidentiality where appropriate
• The ability to use initiative and contribute new ideas
• A commitment to and affinity with MediCinema’s core mission
• An interest in film

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

About the Richard Whitehead Foundation

At the Foundation, we believe in the impact of sport: the increased mental well-being; the confidence; the self-esteem; the social inclusion and employability which come from it. We want the disability community to be able to thrive and benefit from all these opportunities, and we have big ambitions for the future. We are listening to the disability community, learning from our projects, and are focused on our vision and purpose.

After an exciting first 4 years we are now looking for a dynamic and driven Chief Executive to take us on the next stage in our journey, updating our strategy and growing our reach. We are looking for someone who is self-driven and committed to our values; someone able to demonstrate their ability to grow a charity through fundraising, which they will have extensive experience and previous success in.

We are also looking for a dynamic individual who is confident communicating with people at all levels from volunteers to senior leaders, beneficiaries to funders, in order to build relationships and partnerships to take the charity forward.

If you want to make a real difference to the lives of disabled people, are inspired by the impact sport can have on people’s lives and can help us in building the relationships and partnerships we need to move forward, we would love to hear from you.
 

Role Details

Location: Home based, with regular UK wide travel where required. Although the charity has national reach there is a particular focus on activity in Nottingham, Richard’s home town.

Reports to: Board of trustees Responsible for: Project Managers x 2, Communications Officer, Fundraising Consultant, Volunteers

Hours: Part time – 22.5 hours per week

Flexibility: Flexible working is available; the role will require some evenings and weekends work.

Length of contract: Permanent

Salary range: c. £55,000 (FTE - 33,000 pro rata)

Job Summary

The CEO will be responsible for leading the strategic direction and overall management of the Richard Whitehead Foundation. They will ensure it has a positive impact on enabling disabled people’s ambitions by removing barriers to give disabled people access to the life-changing power of sport. The ideal candidate will be a driven and visionary leader with a strong passion for making a difference.

Key Responsibilities

• Work with the board to review and develop the strategic plan for the Richard Whitehead Foundation.
• Develop lead and manage an operational plan and budget to deliver the strategy
• Proactively build, develop and manage relationships with key stakeholders, including funders, beneficiaries, disability organisations, volunteers, and staff ensuring that the Richard Whitehead Foundation is able to deliver on its objectives.
• To be bold in our ambition to empower disabled people through the power of sport.
• Lead, motivate and inspire the Richard Whitehead Foundation to achieve its goals and objectives, ensuring that the organisation has the right talent and resources to achieve its strategic objectives.
• Develop and implement fundraising strategies to ensure the sustainability, development and delivery of the Richard Whitehead Foundation and future projects, diversifying our income streams and growing overall income. This will include supporter acquisition, funding applications, event management and donor stewardship.
• Develop and oversee a marketing and communications plans
• To have a hands-on approach to progressing the Richard Whitehead Foundation
• Regular contact with trustees most notably the Chair, and President.
• Ensure that the Richard Whitehead Foundation is compliant with all relevant regulations, including those related to fundraising, governance, and charity law. 

Application

Valued Recruitment is working exclusively with The Richard Whitehead Foundation to recruit this pivotal position. We are an ethical recruitment company, intent on hiring inclusively and transparently.

To apply, we welcome a CV and a 2 page (maximum) covering letter addressing your motivation for applying and your experience that is relevant to the role.

Accessibility is incredibly important to us at Valued Recruitment and at The Richard Whitehead Foundation. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know.

No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Thank you for your interest in the position of Chief Executive at the Richard Whitehead Foundation.

Location: Homebased

Contract: Full time, permanent

Salary: £26,500 gross per annum

Closing Date: 16 June 2025

Interviews: 24 June 2025

Are you a Training Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Support Officer to join our team.

About the role

This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy.  This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.

Responsibilities

• To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
• To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
• To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
• To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
• Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
• Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.

Requirements

• • Experience in working with youth groups and awareness and understanding on the challenges young people face.
  • Experience in coordinating and supporting a programme of training activity.
  • Experience in coaching and mentoring volunteers.
  • Experience of drawing data to create support plans for delivery of activity.
  • Experienced trainer with the ability to deliver engaging and impactful training.

For further information, please download the Recruitment Pack.

If you are interested in this role, please apply now!

Benefits

• • 25 days annual leave per annum, increasing with length of service
  • Hybrid working for many roles
  • Volunteering Leave
  • Life assurance (4x salary)
  • Private medical insurance
  • Generous pension (employer contribution up to 10%)
  • Cycle to work scheme
  • Wellbeing portal and EAP with 121 counselling
  • Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Prospectus are delighted to be searching for a forward-thinking leader to shape the future of an incredibly impressive charity's frontline services.

This newly created role will be starting at a time of rebrand, offering the opportunity to rethink the service offering to beneficiaries, driving innovation through new digital platforms and triage systems, enhancing face-to-face support, and overseeing the vital phone and email helplines.
 
Successful candidates will thrive operating within a senior management role, within a change environment.  This position offers the opportunity to really make a stamp on the organisation, as well as your own career.  You’ll lead a hybrid team, build strong relationships with partners, and ensure high-quality, safe, and inclusive service delivery that truly makes a difference for vulnerable, low-income individuals. You’ll also play a key role in continuous improvement, volunteer engagement, and deputising for the CEO in high-level meetings.
 
This is a full time role with hybrid working in London.  A part time role of 4 days per week would be considered.

If you’re a confident project manager, people motivator, and champion of the voluntary sector with a passion for impact — we want to hear from you!
 
Apply now and help shape a smarter, more compassionate support system.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 
 
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. 

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

We have 2 roles available:

• Tunbridge Wells & Maidstone- 37.5 hours, Monday to Friday, permanent, car driver required
• Southwark- 22.5 hours, ideally working Tuesday, Wednesday, and Thursday, 9 months fixed-term with a potential 3 month extension.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Senior Global Safeguarding Specialist

Contract: Full-time, Permanent.

Location: London, UK or Stockholm, Sweden

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.

About WaterAid

Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.

We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.

About the Role

This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.

In this role you’ll also: 

• Lead and Co-lead safeguarding support country programme / member visits.
• Maintain and update core safeguarding policies and standards as and when required.
• Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
• Monitor compliance with global safeguarding standards in relation to core performance indicators.
• Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
• Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
• Cover for the Global Safeguarding Director in their absence.

Requirements

To be successful, you’ll need: 

• Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
• Significant experience in conducting safeguarding investigations and risk-based interviewing.
• Experience of report writing skills, including risk assessments and risk management report writing.
• Technical knowledge and understanding of safeguarding and protection principles and standards.
• Understanding and knowledge of applying a trauma survivor centred approach
• Experience of working with vulnerable groups such as young people and vulnerable communities.
• Knowledge of UK and globally relevant safeguarding legislation and guidance.
• Experience of working in challenging, face paced, and complex environments.
• Experience of safeguarding policy design and implementation.
• To be able to confidentiality communicate in English both written and spoken.
• Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
• You must be available to travel internationally for an event between 04- 11 October 2025.

Although not essential, we also prefer you to have:

• Spoken and written French, Spanish, or Portuguese.
• Gender and inclusion experience within the international sector
• Qualified sexual exploitation and abuse investigator for example ITQS level 3.
• Appreciation or experience of some of the country contexts in which WaterAid works

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025.  Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.

We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing 

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Job Title: Head Baker

Reporting To: Head of Production

Salary Range: £35,000 - £38,500 (Dependent upon experience)

Contract Type: 24 Month, Fixed Term Contract

Location: Felix Bakes. London, Acton (W3 7QS)

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the bakery will be Monday - Friday 9am - 5:30pm.

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards.

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger. 

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

WE SOLVE IT DIFFERENTLY - We succeed by thinking outside the box, being solutions driven and trying new things.

WE MAKE IT HAPPEN - We set the standard in what we do, with the commitment to getting things done.

WE DO IT TOGETHER - We pull together as one, recognising the power of diverse experiences, skills and perspectives.

WE DO IT WITH HEART -We are driven by our care for each other, the environment and the communities we serve.

Purpose of the Job

To be the driving force and manager of this new operation, you will join a brand-new operation with the chance to put your stamp on it and drive it forward into the future.

Whilst having the support structure of the wider Felix Production teams and West London Depot Operations team.

You will be the manager of this site and have overall responsibility for its day to day running, it is a hands-on role with most of the working day spent in the kitchen and running the bakery unit. At the beginning of the operation, you will be the only permanent employee there, but this team will expand to add an additional junior baker once fully operational. However, there is the Depot team and the wider production team who will be supporting the day to day as well.

We are a volunteer lead operation so you will have volunteers working alongside you to support the operation.

• In mid-2025 we will open our third production faciality, Felix Bakes. A small operation designed to help us rescue more surplus food and turn it into high value baked goods
• All these goods we make will go back to our brand-new West London Depot, based in the same trading estate and then delivered to some of the 1,200 Community Organisations we support around London 
• A particular focus will be on seasonal produce gluts (carrots, courgettes, potatoes), meaning we can ensure more of this produce does not go to waste and add value to the people we support across London
• It will work in partnership with our second production faciality The Felix Food Factory, which will be able to process and/or freeze some of these seasonal gluts into an easier to use format for Felix Bakes
• We are launching this operation in partnership with Deliveroo, who have gifted us the use of this space.

· The Felix Bakes Kitchen is a unit within a wider “dark” kitchen site, which has onsite support and management of the whole unit.

Duties and Accountabilities

• Be the lead manager of this new operation
• Volunteer and staff management
• Support in the creation and delivery of all required H&S, Food Safety and HACCAP plans
• Working with all internal stake holders across the departments at the Felix Project to maximise the output and impact of the unit
• Reporting on and delivering against the units stated KPI’s and development goals
• Participate and conduct internal and external audits, meeting the required standards
• To be the figure head of the project, including internal and some external promotion of the new operation
• Driving continuous development of our product range and reacting to the changing nature of our food supply
• Fully accountable for the units’ outputs and safety standards, reporting and working closely alongside the Head of Production to ensure all standards are met.

Person Specification

The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age. 

This is a brand new and unique operation and requires someone with an experience in baking and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven organisation.  We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.

Whilst previous experience and knowledge within baking is essential, we are looking for someone who wants to grow into role and be able to develop themselves and their knowledge whilst we create this new operation.

Essential skills

• Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment
• Previous experience in creating and/or delivering on HACCAP plans
• Clear eye for detail, team player, enjoys the work they do and a strong work ethic.
• Comfortable working alone, a positive attitude and belief in an ethical, equitable and enjoyable working environment.
• Comfortable in working in a fast changing and growing work environment.
• Strong administrative and organisational skills.
• Willingness to drive a project forward and take ownership of this.
• Strong computer literacy and strong written communication skills.

Desirable skills

• Previous experience in the charity or surplus food environment
• Level 3 or higher Food Safety qualified
• A track record of opening new operations
• Experience working and managing volunteers
• A passion to reduce food waste and reduce food insecurity
• A desire to develop this role and department

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.   

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.