Volunteering volunteer volunteer roles
The Role of the Chair: The Chair of Trustees plays a vital role in shaping the strategic direction, governance and impact of Success Club. Working closely with the CEO and the Board, the Chair ensures that the charity operates effectively and remains true to its mission and values. The Chair acts as an ambassador for Success Club, promoting its mission and values to key stakeholders. This is a rewarding opportunity for an inspirational and experienced leader to guide an ambitious charity through its next phase of growth to achieve its ambitions and influence positive change for young people.
About Charity Success Club: Success Club is a dynamic and ambitious charity dedicated to supporting children and young people who are potentially at risk of under-achieving, both academically and socially. We became a charity in November 2018 but have been working in schools since 2014. We believe that, when children and young people succeed in the moment, they create templates that they can use at any time. Our team puts mindfulness at the heart of our intervention, teaching children and young people how to develop a better relationship with themselves. We help students understand the wider implications of negative attitudes, allowing them to find solutions to issues they may face now and in the future. During 2024 we have provided support and activities to 2970 children across 26 schools. Current tracking (for 2025 year to date) show that we are well on the way to surpassing those figures. We are a passionate team of staff and volunteers, supported by a committed Board of Trustees, working together to create lasting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bucks Students’ Union is seeking to recruit a new Trustee to join our Board and help support our continued development. As a registered charity with a turnover in excess of £2.5 million and a career staff team of 50, Bucks Students’ Union provides a range of services to our diverse membership of c16,000 students.
Our services include an Advice Centre and Representation Department, a 1,200 capacity social space, a catering operation, a vibrant student newspaper and a wide-ranging programme of sporting, developmental, recreational and volunteering activities.
As part of our Board, you will support the Chief Executive Officer, the elected officers and the wider team in the continued delivery of our high-quality services and assuring the long-term sustainability of the organisation.
We would welcome applicants with a keen understanding of higher education and issues affecting students and a passion for supporting the development of organisations in the third sector as well as a strong alignment with our values. In particular, we would encourage applications from individuals with legal and/or governance experience.
All trustee positions are voluntary (expenses provided) and offer a range of personal development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.
Role: Youth Mentor / Support Worker
Location: Community sites / schools
Hours: 2–4 hours per week (flexible)
Contract: Volunteer
Reports to: Head of Programmes & Education
Role Overview
As a Youth Mentor, you will provide emotional, practical and wellbeing support to young people who need a positive role model. You will help build resilience, confidence, and healthy life-skills.
Key Responsibilities
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Provide 1:1 mentoring and group support
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Encourage positive behaviour, engagement and wellbeing
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Support workshops, activities and trips
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Build safe, trusting relationships with young people
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Report safeguarding concerns appropriately
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Log basic session notes and progress
Person Specification
Essential:
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Empathy, patience, and strong listening skills
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Experience supporting young people (formal or informal)
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Commitment to safeguarding and boundaries
Desirable:
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Experience in youth work, coaching or education
Benefits
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Safeguarding, mentoring and youth-work training
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Flexible volunteering
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Excellent experience for education, youth work, or social care careers
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Meaningful impact on young people’s lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, evaluation and learning coordinators wanted to help East London Waterworks Park deliver its environmental learning goals.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for a volunteer to track the impact of our educational initiatives, gather data, and support continuous improvement in our learning programs. This role ensures that our learning activities are effective and contribute meaningfully to ELWP’s overarching goals.
This role would include:
- Developing measures of success of existing environmental education initiatives
- Collecting and analyzing feedback from programme participants
- Recommending improvements based on data insights
Schools, universities and youth groups we've collaborated with include:
- Waltham Forest College
- Henry Maynard Primary School, Walthamstow
- Buxton School, Leytonstone
- Kingsmead Primary School, Hackney
- Daubeney Primary School, Hackney
- UCL
- Royal College of Art
- University of Westminster
- Project Zero
- Voyage Youth
- Loyola University Chicago
- Vanderbilt University Nashville
The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
We're looking for people to lead on these projects and facilitate the direction of the learning working group.
Individuals with experience in research, programme evaluation, data analysis, or education assessment are encouraged to apply. Attention to detail and an interest in measuring impact will be key strengths in this role. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park.
You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
Join a group who aspire to think big, have fun, and create work that stands out. We’re looking for a passionate dedicated individual to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us to conduct research and gather information on various projects.
Responsibilities
Conduct relevant research, gather information on various projects
Write research reports
Working closely with the communications team
Requirements
Good attention to detail.
Strong verbal, written and organisational skills.
Self-starter, dedicated and willing to learn.
Microsoft Word and Excel skills.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.
If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.
As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.
If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.
Quotes from our volunteers -
- Sonia, Telephone Befriender "It's so rewarding knowing that a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
- Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
- Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".
We exist to make lives better
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Youth Advantage UK (YAUK) is seeking a Volunteer Senior FOI Researcher. The successful candidates will be allocated to lead our FOI Team which supports our research projects nationally and locally by submitting and progressing Freedom of Information Requests. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
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Lead and oversee a small team in drafting, submitting and following up FOI requests in addition to supporting the research projects that require such data.
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Ensuring of ethical compliance and high ethical standards
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Coordinating the needs of various research teams with regards to FOI requests as support is required
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Drafting FOI requests: Write precise, legally compliant requests that maximize the chance of disclosure.
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Tracking submissions: Maintain a log of requests, deadlines, and responses to ensure timely follow-up.
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Analyzing responses: Review disclosed information, assess its reliability, and extract insights relevant to the research project.
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Appeals and reviews: Prepare internal review requests or appeals to the Information Commissioner’s Office (ICO) if disclosure is refused.
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Collaboration: Work with other teams to align FOI requests with broader research goals.
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Reporting findings: Summarize obtained information and provide the data for progress by specific research teams
Requirements:
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Knowledge of FOI legislation: Understanding of Freedom of Information requests and proven experience in submitting them.
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Communication skills: Excellent writing and speaking skills, with the ability to explain complex findings clearly.
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IT literacy: Proficiency with Microsoft Office and Google Suite for drafting, tracking, and reporting.
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Collaboration and independence: Ability to work well independently and as part of a team.
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Leadership: Experience of leading a small team, fostering motivation and accountability.
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Attention to detail: Strong organizational skills and accuracy in drafting requests and analyzing responses.
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Time management: Ability to prioritize tasks and manage multiple deadlines effectively.
Benefits
• Gain valuable experience in influencing research projects
• Opportunity to work with a dedicated and passionate team.
• Flexible volunteering hours.
Chair of the Board of Trustees recruitment
Age UK Redbridge, Barking & Dagenham and Havering (RBH)
Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.
About Us
Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.
The Role
As Chair, you will:
· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.
· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.
· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.
· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.
· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.
Who We’re Looking For
We are seeking a visionary leader with:
· Experience of chairing boards or holding senior governance roles.
· Strong understanding of charity governance, financial stewardship, and risk management.
· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.
· Commitment to equity, inclusion and diversity.
· Passion for improving the lives of older people and strengthening communities.
What We Offer
· The opportunity to shape the future of a respected local charity.
· A collaborative, committed Board and senior team.
· The chance to make a tangible difference to thousands of older people across East London.
Time Commitment
This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.
How to Apply
If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.
Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to
Closing date: 31st January 2026
Interviews: week beginning 9th February
For more information please email:
Alima Qureshi, Chair of the Board of Trustees
Andreea Albu, Chief Executive
Age UK Redbridge, Barking and Havering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability
Working closely with our Chair and Chief Officer, your key responsibilities will include:
• Keeping the Board informed about its financial duties and responsibilities
• Guiding and advising the Board in the approval of budgets, accounts and financial statements
• Chairing the Board’s Finance Sub-Committee
• Reviewing the quarterly and year end accounts produced by our Administrator
• Presenting the year end accounts at the Annual General Meeting
• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources
• Ensuring that the charity has appropriate reserves and investment policies
You don’t need to have been a trustee before, but you’ll need to:
• have recognised professional financial qualifications or experience
• ideally, have some knowledge or experience of charity finances
• be familiar with Quickbooks accounting systems and spreadsheets
• have the skills to analyse proposals and examine their financial consequences
• be able to explain complex financial information in an accessible way
• be able to exercise good independent judgment and if necessary to make difficult recommendations
• work effectively as part of a team
• have the time and flexibility to respond to the demands of the charity
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection
• represent Citizens Advice professionally at all times
Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.
If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Educational partnerships and community developers wanted to help East London Waterworks Park deliver its environmental learning goals
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for a volunteer to lead partnership development and community outreach efforts for East London Waterworks Park. This role focuses on building and nurturing relationships with learning bodies to increase the opportunity for partnership opportunities.
The role would include:
- Researching and identifying new opportunities for environmental learning initiatives
- Building and nurturing relationships with schools, education bodies, and nonprofit organizations
- Supporting outreach efforts to promote ELWP’s existing learning programmes
Schools, universities and youth groups we've collaborated with include:
- Waltham Forest College
- Henry Maynard Primary School, Walthamstow
- Buxton School, Leytonstone
- Kingsmead Primary School, Hackney
- Daubeney Primary School, Hackney
- UCL
- Royal College of Art
- University of Westminster
- Project Zero
- Voyage Youth
- Loyola University Chicago
- Vanderbilt University Nashville
We're looking for people to lead on these projects and facilitate the direction of the learning working group.
The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
We welcome individuals with experience in outreach, partnership building, education, or nonprofit engagement. Strong communication and relationship-building skills are key. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park.
You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role of our Charity
Our charity mission is to help overcome loneliness and isolation by providing sheltered housing that promotes independence, but where the individual can seek some support to live a healthy lifestyle.
We are a growing and developing Abbeyfield Society who provide excellent rental accommodation in 14 houses across the Wessex region. The aim is to attract older people who can live independently in co-housing and join in with two home cooked meals a day, which are shared with other residents.
The Trustee Role
All our trustees are volunteers who bring a wide range of expertise, knowledge and wisdom to the Board, however as we develop and grow to ensure we have a sustainable future for our residents and keep on top of governance and compliance, we are looking for two new positive trustees with a range of skills and aptitude towards finance or marketing or regulation in the social housing or community engagement and networking with other partners. We want to create a more diverse Board.
Time Commitment
The Board meet in person 4-5 times a year in the Wessex region with interim online meetings including the following subgroups:
Property
Finance
Community Engagement
Operations
To help trustees keep connected with those we serve, we encourage visits to the houses to meet the residents and staff so that quality is always first and foremost
Support and Development
We will provide new trustees with information in an induction with the Chairman and other trustees to help their support and development. This will include:
Understanding the history of Abbeyfield and its core values and ethos
Our Strategy, Financial Plan and Business Plan
The importance of good governance
Safeguarding our residents
Reasonable expenses for travel to meetings will be paid and accommodation costs i.e. for conferences, visits to properties, etc
You can help us to make a real difference with our excellent senior management team and contribute to the charity’s strategy and mission. We are looking for people with a positive outlook on providing the very best accommodation and support for older people to make their lives as special as we can.
Application instructions
If you would like more information before making a formal application, please do contact our Central Office or email us. We would be pleased to share more with you and then provide the necessary documents for you to complete.
Application timeline: Applications will be received up until 31st December 2025
You can find out more about Abbeyfield Wessex on our website.
Please submit your CV/ Covering Letter to our email address which can be found on our website, or contact us for an application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Board of Trustees plays a vital role by steering and supporting the charity development. We are seeking to appoint a Chair or a Vice Chair. The Studio Upstairs Board is drawn from a diverse range of backgrounds and has a variety of skills. To complement the current Board, we would envisage that the Chair had a wide experience of running organisations and a particular interest in the charity sector. We are keen to hear from candidates with skills in the areas of Corporate Governance and Business Development ie: Partnership working or Fundraising as well as those within Digital Technologies, Health or Legal expertise.
The Board Meetings are to be held four to six times a year in London or online. In addition to the full board meetings there may be occasional committee meetings or meetings of specific task groups. It is expected that the Chair will also maintain regular contact with the Managing Director and other Board members.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Manager
Purpose:
To design, lead, and oversee a powerful multi-channel fundraising strategy that supports the CIC’s mission, volunteer expansion, and community-impact programs.
Key Tasks:
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Develop and execute a high-level fundraising strategy across individual giving, corporate partnerships, grants, community fundraising, and online campaigns
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Build the infrastructure for our upcoming Volunteer Fundraising Ambassador Programme, including training pathways, scripts, tools, and reporting systems
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Lead the development of both in-person and digital fundraising models, ensuring they are ethical, transparent, and scalable
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Manage relationships with high-value donors, trust funders, partners, and community stakeholders
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Analyse fundraising data, forecast income, and build systems for tracking donor engagement
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Work closely with leadership to ensure fundraising aligns with the CIC’s decentralised, community-first mission
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Provide mentorship and guidance to the Digital Campaign Fundraising Manager and junior fundraising volunteers
Ideal For:
An experienced fundraising professional who cares deeply about community empowerment, grassroots impact, and building sustainable systems that uplift vulnerable groups across the UK and globally.
Why Join Us
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Shape the entire fundraising arm of a growing, innovative, creative UK social enterprise
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Build systems from scratch and see your work directly empower young people, vulnerable adults, and community-led initiatives
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Work with an ambitious leadership team dedicated to decentralised, people-powered structures
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Gain strategic experience in developing ambassador programmes, hybrid fundraising models, and multi-channel campaigns
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Access recorded training, references, and opportunities to transition into senior paid roles as the CIC scales
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Be a foundational leader in building a national—and later international—fundraising network
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Have the oppotunity to be out of the box thinking creativity.
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Be the 1st in line to move the role into paid position once sustained donor growth is achieved.
What You’ll Learn
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How to design in-person and online fundraising systems for a CIC
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Donor psychology, community engagement techniques, and long-term supporter retention
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Multi-channel campaign planning: face-to-face, digital, events, and community-led
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How to train and oversee a large volunteer fundraising workforce
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Ethical fundraising and safeguarding for vulnerable communities
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Strategic planning and organisational development within a decentralised structure
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sight loss can be a big deal for many people: It often comes later in life and throws up many challenges. There can be a lot to get your head around and new things to learn. In this role you will help people who have had an initial contact with RNIB by sharing with them relevant information, including available services, ways to connect with others in a similar situation, and opportunities to play a positive role in removing barriers in society. In support of your conversation you will make brief, accurate notes in the customer contact record. In short, you’ll play an important role in helping people on the journey to living well with sight loss.
You will join a well-established, friendly team that make outbound calls to RNIB beneficiaries and supporters. This role can be done from home, with the ability to make calls at times that fit in with your schedule. We’re seeking a minimum commitment of four-six hours per week. Calls can be made between 12pm and 7pm. Full training will be given before you start making calls. We are seeking to recruit a group of volunteers that includes some individuals with lived experience of sight loss.
How you will be supported in your role
Comprehensive training will be given before you start making calls, and support will continue throughout your volunteering. The team you are joining is located across the UK. There are opportunities to connect with other volunteers and colleagues via MS Teams, including social “Kettle catchups”. The team meets twice a year in person, and you will be very welcome to take part.
Reliable broadband or ethernet as calls will be made through your internet connection. You’ll need a quiet and confidential space at home when making calls, so that neither your screen nor conversations are visible / audible to others in your household.
How often will I be needed?
- 4 Hours per Week
Key requirements
- You must be aged 18 or over. This opportunity requires two references.
Location
Region
- Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England
Home based
- This role is home based
Additional location information
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Homebased
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You will have a friendly, empathetic and non-judgemental disposition and be able to listen well – acknowledging and building rapport. A sociable nature and the ability to put people at ease are important qualities. You will be confident with IT and will have experience of MS Windows and common software.
