Volunteers volunteer roles in cardiff, wales
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Cardiff and Vale Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
In this role you’ll be able to develop your organisation, communication, administration and negotiation skills.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2.Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.
Key tasks
Trustee Support
- Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.
- Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.
Governance & Compliance Support
- Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.
- Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.
- Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.
Policy & Risk Management
- Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.
- Assist team leads in ensuring policies are implemented effectively and aligned with best practices.
- Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.
Embedding a Governance Culture
- Assist in raising awareness of governance principles across the organisation.
- Support the Governance Lead in organising training sessions or briefings on governance best practices.
- Help integrate governance principles into the organisation’s operations and decision-making processes.
What we’re looking for
▪ Interest or experience in charity governance, risk management, or compliance.
▪ Strong attention to detail and ability to maintain accurate records.
▪ Excellent organisation and communication skills.
▪ Ability to work independently while collaborating with different teams.
▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).
What we have to offer
▪ Be part of a dedicated team of 90+ volunteers across the UK.
▪ Contribute to a growing organisation that educates and empowers the Muslim community.
▪ Access to in-house tarbiyah sessions to develop your deen.
▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
Young Carers’ Crew is a registered charity (number 1176778) and runs a group which meets to provide emotional and practical support to Young Carers through recreational activities. We give support to local children and young people, who perform a caring role supporting another member of their household.
Young Carers’ Crew is a small grassroots community group. We are hoping to bring in more people with diverse skills and experience to build sustainability.
We are looking for Volunteer Trustees with a range of skills, to help steer and direct the organisation.
The Board of Trustees takes on the ultimate legal and financial responsibility for all the activities of the organisation. They maintain an overview of policy and strategic direction rather than being involved in day-to-day operations. This position will not have any regular contact with the children or the volunteers running the Group activities.
Role Description
Volunteer Trustee for Young Carers’ Crew
Volunteering is an unpaid position. Appropriate out-of-pocket expenses will be re-imbursed.
Location: Most tasks will be home-based. Meetings will be held in and around Hitchin, Herts.
Hours: Up to 2.5 hours per month for Board meetings. Additional time for position is estimated to be 3 to 4 hours per month.
Reports to: Chair of Board of Trustees for Young Carers’ Crew
DBS (Disclosure and Barring Service) requirement: Appointment to these posts is subject to an up-to-date, satisfactory, enhanced DBS check with a check against the barred lists for children and adults.
Duties and Responsibilities
We are seeking to fill these specific positions which are currently available:
- HR lead
- Safeguarding lead
- Fundraising
- Website Development
It is anticipated that the successful applicants will help to define the details of the position.
For all positions the following will be expected:
- Attend Board meetings as arranged.
- Work as flexibly as may be required, also to carry out any other reasonable duties that may be required from time to time.
The broad role of the Board of Trustees is summarised below:
- Be committed to the vision, mission and values of the organisation.
- Provide strategic direction, including agreeing and monitoring strategic plans.
- Keep informed of the activities of the organisation and the wider issues that affect its work.
- Ensuring that the work of the organisation is monitored and evaluated.
- Maintain that the organisation complies with its governing documents, e.g. constitution.
- Ensure the organisation complies with current Safeguarding Guidelines and Core Standards set out in the Children Act 2004 and Working Together 2013
- Ensure the organisation operates within the law.
- Safeguard the organisation in making efficient use of resources, in particular that all monies are applied to its objectives, agreed plans and budgets.
- Mitigate and manage the risks to the organisation, volunteers and service users.
- To be accountable to membership, funders and other stakeholders.
Person Specification
Please note all items are essential:
- Ability to maintain absolute confidentiality.
- Excellent organisational and time management skills.
- Good IT skills including Microsoft Office.
- Ability to work effectively, both individually and as part of a team.
- Excellent attention to detail.
- Impartiality and fairness.
- Understanding of and commitment to the organisation’s mission & values.
- Ability to work in a way that promotes the safety and well-being of children and young people.
- Ability to work in a way that promotes equality of opportunity and respect for diversity.
- Commitment to continuing learning and training.
Experience
No experience is necessary for a general position on the Board of Trustees, just enthusiasm and a willingness to help the organisation grow and support the young carers.
For more specific positions; it would be highly desirable that you bring some experience in the charity sector, social care or in business development.
So, for example, we would welcome someone with experience of working in a safeguarding role with young people specifically or from an HR background or someone who can help us raise money for the charity. .
Selection Process
To ensure equal opportunities in recruitment, we request that all applicants complete the application form provided. A shortlist will be created and suitable applicants will be invited to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
Since our first project based in Borneo in 2009, we have helped over 50,000 animals across the globe. We provide a lifeline to dogs and cats every year in need of veterinary care and support via humane dog and cat population projects. We also provide aid to companion animals, working donkeys, and endangered wildlife.
As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers.
That’s where you come in! - Join Our Team and Make a Difference!
Are you passionate about animal welfare and looking for a rewarding way to contribute? Become a key part of our monthly online auctions and help raise vital funds for our cause!
As a Donation Support Officer, you'll play a crucial role in collecting items for our auctions, which take place in our Facebook group each month.
What You'll Do:
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Engage your network: Reach out to friends, family, and colleagues to gather preloved items for auction. You’ll help give things a second life while raising funds for animals in need!
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Connect with your community: Tap into local Freecycle groups, social media, and even your neighborhood to find exciting items to auction.
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Reach out to businesses: Approach local businesses for new, unused donations. It could be products, services, or gift cards that can help boost the auction's success.
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Spread the word: Share the auctions within your network to encourage bidding and excitement around the cause.
Why Volunteer with Us?
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Make a real impact: Every item you help secure means more funds for our charity, which go toward animal care, rescue operations, and rehoming programs.
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Flexible commitment: You can volunteer from the comfort of your own home and set your own pace. We are looking for around 1-3hrs per week and while some tasks may be time sensitive the majority of the role will be flexible.
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Support & Training: You’ll join a small friendly team and we will provide guidance to help you succeed in your role.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a passionate media organisation committed to making travel more meaningful and accessible for everyone. Since 2015, we've grown into one of the leading online sources for aviation and air-travel news, reaching over 20 million people worldwide.
Powered by a diverse, fully remote team of 50+ volunteers and contributors, we provide around-the-clock coverage of global travel developments. Our mission is to change the way people experience travel — helping them make every journey more enriching, informed, and enjoyable through timely news and helpful insights.
Join us in reshaping the future of travel and making a global impact through the power of storytelling and information.
We're on the lookout for a Social Media Manager to head up a range of exciting work including:
- developing creative and engaging social media strategies for our platforms;
- managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, Tiktok and YouTube, adapting content to suit different channels;
- overseeing, planning and delivering content across different platforms using scheduling tools such as Buffer and Meta Business Suite;
- developing, launching and managing new competitions and campaigns that promote Travel Radar and the brand;
- forming key relationships with influencers in the aviation and air-travel space across the social media platforms;
- managing and facilitating social media communities by responding to social media posts and developing discussions;
- researching and evaluating the latest trends and techniques in order to find new and better ways of creating and measuring social media activity;
- managing, motivating and coaching junior staff such as social media executives or assistants;
We're looking for a passionate and creative individual to lead and grow Travel Radar’s presence across social media. This is a fantastic opportunity to shape the voice of one of the most engaged aviation communities online and create impactful content that inspires millions of travellers worldwide. We already have a strong foundation and loyal following — now we need someone who’s ready to take it to the next level. Whether you're a recent graduate full of fresh ideas, an experienced social media pro seeking a meaningful new challenge, a travel and aviation enthusiast, or a current student eager to gain hands-on experience — we care more about your passion and creativity than your CV.
If you're excited by the idea of building community, creating compelling content, and being part of a mission-driven team, we’d love to hear from you!
✨ Perks of Volunteering with Travel Radar:
(Please note: This is a voluntary, unpaid role — but we make it worth your time!)
- Flexible workload – Contribute as and when you’re available each month
- Fully remote – We can provide a laptop, desktop, or virtual machine if needed
- Lunch & travel expenses covered – For in-person events, conferences, or meetings
- Exclusive discount program – Access deals with 3,000+ retailers, from travel to insurance
- Professional training – Fully funded CPD Level 3, 5, or 7 accreditation included and access industry leading support and mentoring
- Latest tech tools – Free access to Office365, Grammarly Premium, Adobe Photoshop, Canva Pro — for both Travel Radar and personal use
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We urgently need volunteers who can provide a friendly face, shop for and deliver groceries to our clients.
The Age Connects shopping service is an invaluable lifeline to so many older, vulnerable members of our local communities, particularly those with no family or friends to offer shopping support. We know that older people can become frail, and those who have mobility problems, who no longer drive or don’t have access to the internet, may find it difficult to do their weekly shop.
As a shopper you will be providing a shop and deliver service for the client either on a weekly or fortnightly basis. You will collect their shopping list, carry out the shopping and deliver it back to them. It could be that you’re the only person they see or speak to that day or even that week and it can be an opportunity to have a chat with the client, provide them with information about other services they may need or to offer practical help.
This is a fee paying service, the client will pay £5 per shop to the charity. If you are a friendly, reliable and trustworthy, you can help. You need to be aged 18+, and to be able to make a commitment for a minimum of 6 months: we will also require two character references, and will carry out a DBS check before you can start. It is best if you have access to your own transport, as some clients do not live centrally, or require large shops.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.
Job Description:
Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.
Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.
You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.
You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.
Responsibilities:
- Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
- Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
- Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
- Assist in establishing a comprehensive proposal development strategy.
- Propose innovative ideas for bid submissions in line with the established strategy and market demands.
- Collect, organize, and analyze all relevant information to be included in the proposals.
- Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.
Skills and Attributes:
- Proficiency in Microsoft Word.
- Ability to work with Excel is an advantage; support will be provided if necessary.
- Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
- Focused, organized, and able to work efficiently under tight deadlines.
- High level of accuracy and attention to detail.
- Strong communication and interpersonal skills.
- Ability to maintain professionalism and confidentiality at all times.
- Some understanding of commercial market trends and research processes.
Perks:
- A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
- Work alongside seasoned professionals eager to share their expertise.
- On-site training programs to help you grow your skill set.
- A casual yet professional office setting with snacks and drinks provided.
Job Type: Part-time
Expected hours: 12 per week
Benefits: Work from home
Schedule:
- Flexitime
- No weekends
Experience:
- Bid writer: 1 year (preferred)
Location:
- Remote (preferred)
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area.
We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion.
Main activities:
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To be familiar with and support the aims and policies of the RSPCA.
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To be familiar with our branch rules and follow them at all times.
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To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA.
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To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable.
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In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch.
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To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference.
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To be aware of the outcome of regional board meetings and support regional initiatives.
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To attend the trustee training course.
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To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers.
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To welcome new trustees and volunteers to the branch.
About the RSPCA
We’re proud to be the oldest welfare charity in existence
- We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering.
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Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes.
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Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse.
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Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty.
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We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.
What are we looking for?
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Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital.
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Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential.
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Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post.
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In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity.
What can we offer you?
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It’s a great way to meet like-minded people who share your enthusiasm for animal welfare.
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You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
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New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities.
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Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
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Volunteer at the heart of the local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Graphic Designer
Role Purpose
Quilombo UK is looking for a Graphic Designer to join the team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
Quilombo UK works in collaboration with QMC Capoeira School, giving you the chance to support QMC Capoeira which is one of the most awarded Capoeira Schools in UK (UK Coaching Awards, Gillette Sports Awards, Kingston Council Sports Awards).
By joining QuilomboUK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
Ideal candidates will use their passion to promote Quilombo UK and raise its profile, while attracting new members. They should create engaging and on-brand graphics for a variety of media.
Main Responsibilities
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colours and layouts for each graphic
- Work with copywriters and creative director to produce final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Essential Skills
- Proven graphic designing experience
- A portfolio of illustrations or other graphics / CV
- Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
- Flexibility and openness to work on a variety of tasks
- Focused, organised and able to prioritise and execute tasks independently
- To show professionalism at all levels and in all environments
- Strong team player
- A keen eye for aesthetics and details
- Excellent communication skills
- Degree in Design, Fine Arts or related field is a plus
- Must be UK resident
Desirable
- Committed to working with the community with a passion for helping others less fortunate
Job Type: Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Chair will ensure that the board functions effectively, maintains high standards of governance, and that the charity's mission and goals are achieved.
Key Responsibilities:
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Board Leadership:
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Lead the board in setting and implementing the charity’s culture, direction, and strategy.
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Ensure the board operates inclusively and effectively.
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Chair board meetings, ensuring decisions are made and actions are followed up.
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Strategic Direction:
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Guide the development and implementation of the charity’s strategic plan.
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Ensure the charity’s activities align with its mission and goals.
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Oversight and Accountability:
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Monitor the charity’s activities and ensure high standards of governance.
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Hold staff members accountable and support their professional development.
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Ensure compliance with legal and regulatory requirements (this includes Charity Commission and companies House requirements).
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Close Supervision:
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Ensure that all members of staff have adequate line management and supervision (not necessarily by the Chair as this may be allocated to another trustee).
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Act as the primary point of communication between the board and the staff.
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Direct Involvement:
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Take a hands-on approach to day-to-day operations, as necessary.
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Assist in tasks typically handled by additional staff due to the charity’s limited resources.
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Enhanced Communication:
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Ensure clear and consistent messaging between the board and the staff member.
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Financial Oversight:
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Oversee the charity’s finances, possibly taking on some treasurer responsibilities (currently the board has an appointed treasurer and an honorary accountant).
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Ensure the charity operates within its financial means.
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Volunteer Coordination:
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Recruit and manage volunteers to support the charity’s activities as and when appropriate..
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Policy Development:
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Ensure the development, implementation and review of policies to ensure effective and legal operation of the charity.
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Annual Review:
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Lead the board in reviewing its structure, effectiveness, delegations, and key policies annually.
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Person Specification:
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Leadership Skills: Proven experience in leadership roles, preferably within the charity sector.
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Communication Skills: Strong interpersonal and communication skills.
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Strategic Thinking: Ability to think strategically and guide the charity’s direction.
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Financial Acumen: Understanding of financial management and oversight.
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Commitment: Dedication to the charity’s mission and values.
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IT competency: Able to use cloud-based systems (currently Google Drive)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.
Key tasks
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Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.
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Diagnose and resolve user interface (UI) issues specifically related to the student application.
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Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.
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Effectively escalate complex or unresolved technical problems to the digital team.
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Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.
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Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.
What we’re looking for
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Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.
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Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.
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Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.
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Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.
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Familiarity with support ticketing systems and knowledge base management.
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Ability to work collaboratively with cross-functional teams.
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A proactive attitude towards identifying areas for improvement in support processes and user experience.
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Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Professional development and practical experience in design and digital marketing.
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Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

St John Ambulance Cymru has ambitious plans in place and a new strategy. We are seeking a new trustee with experience of Marketing and Communications to join our board.
We require someone with a strong background in marketing and/or communications at a senior level, who understands the challenges of marketing and communications in Wales. This knowledge will support our leadership team in developing and delivering an effective strategy to enhance our brand presence and audience engagement. An understanding of marketing regulation and governance is key, alongside experience in public relations and digital outreach to ensure that the charity’s message and impact resonate with a wide audience.
In this role you will be helping, supporting and guiding us on our journey, willing to be a strong advocate for the charity and having the skills and expertise to steer the charity towards achieving our strategic priorities. You will also of course live our values of Compassion, Quality, Inclusion and Integrity.
St John - Worldwide
St John is an international charity with 900 years of history that in modern times provides first aid, health care and support services in over 40 countries around the world. Together the 44 Priories make up the Order of St John.
St John - in Wales
St John Ambulance Cymru (SJAC) is an independent Priory within the Order of St John. We are a working Order of Chivalry of the British Crown with His Majesty the King as its Sovereign Head, which is accredited to the United Nations.
We are Wales’ leading first aid charity. Our new 2025-2030 Strategy has the mission of “Wales as a Community of Lifesavers”.In order to do this we have 4 strategic objectives:
1. Experience: We want to be the best volunteering offer in Wales. We want our St John people to have the best experience, training, leadership, and equipment.
2. Maximising the potential of our Children and Young People.
3. Increasing our focus on Community Education.
4. Making St John more inclusive and sustainable.
We work closely with NHS Wales and the Welsh Ambulance Service University Trust (WASUT), We provide on-site first aid and medical services at events across Wales from local events in your community to international sporting and cultural events.
In order to do this we have around 2000 St John People, a mixture of employees and volunteers as well as around 800 Children and Young People.
For more information and the Trustee Recruitment Pack please visit the St John Ambulance Cymru website.
The client requests no contact from agencies or media sales.
St John Ambulance Cymru has ambitious plans in place and a new strategy. We are seeking a new general trustee to join our board.
In this role you will be helping, supporting and guiding us on our journey, willing to be a strong advocate for the charity and having the skills and expertise to steer the charity towards achieving our strategic priorities. You will also of course live our values of Compassion, Quality, Inclusion and Integrity.
You will be a passionate individual, with experience in a relevant field for our mission.
St John - Worldwide
St John is an international charity with 900 years of history that in modern times provides first aid, health care and support services in over 40 countries around the world. Together the 44 Priories make up the Order of St John.
St John - in Wales
St John Ambulance Cymru (SJAC) is an independent Priory within the Order of St John. We are a working Order of Chivalry of the British Crown with His Majesty the King as its Sovereign Head, which is accredited to the United Nations.
We are Wales’ leading first aid charity. Our new 2025-2030 Strategy has the mission of “Wales as a Community of Lifesavers”.In order to do this we have 4 strategic objectives:
1. Experience: We want to be the best volunteering offer in Wales. We want our St John people to have the best experience, training, leadership, and equipment.
2. Maximising the potential of our Children and Young People.
3. Increasing our focus on Community Education.
4. Making St John more inclusive and sustainable.
We work closely with NHS Wales and the Welsh Ambulance Service University Trust (WASUT), We provide on-site first aid and medical services at events across Wales from local events in your community to international sporting and cultural events.
In order to do this we have around 2000 St John People, a mixture of employees and volunteers as well as around 800 Children and Young People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Education Officer, Laura Chepner, coordinates the Vegan Campout Family Marquee each year and is looking for an enthusiastic assistant. This role begins with some remote administrative support and builds up to on-site assistance a few days before the festival. You would be required on site from Tuesday 26th August, supporting Laura, up to the morning of Friday 29 August when you will clock off. After that, you’re free to enjoy the rest of the festival from Saturday onwards (free ticket included). vegv
This is a fantastic opportunity for anyone interested in gaining hands-on experience in events or festival planning, while gaining an exclusive behind-the-scenes insight into one of the UK’s most successful vegan festivals.
Why do we need you?
Vegan Campout's Family Marquee is growing year on year and we want to ensure it continues to be a welcoming, engaging and successful space for children and families. To achieve this, we need a dedicated and capable volunteer to support Laura Chepner, our Education Officer, in preparing and delivering an event that gets better every year. As the marquee evolves and expands, so too does the work required behind the scenes – and your help will be vital in making this year the most successful yet.
What does the role involve?
In the months leading up to the festival, you’ll support Laura with various administrative tasks, including managing emails and maintaining Excel spreadsheets. This support will gradually increase as the event draws nearer.
You may also assist in liaising with volunteers and artists, collecting and managing essential information such as DBS certificates and first aid qualifications.
From Tuesday 26 August, you’ll be on-site helping with the physical setup of the marquee, coordinating deliveries, arranging activities and supporting logistical tasks. You’ll also help liaise with partners and sponsors to ensure everything is in place and ready for the opening day.
What training and support is available?
There is no formal training required. You will be working closely with Laura, who will guide and support you throughout the entire process.
What skills would be useful in doing this role?
We are looking for a volunteer who is:
- Proficient in administrative tasks
- Confident using Microsoft Office, especially Excel
- Organised, reliable and dependable
- Friendly with strong people skills
- Comfortable managing communications and coordinating information
What does my availability need to be?
*Non-negotiable – You must be available to arrive on-site at Campout from Tuesday 26 August and remain until the morning of Friday 29 August. Food and breaks will be fully catered for during this period.
In the months leading up to the festival, there will be a few hours of admin support required each week. From May onwards and this will gradually increase, reaching a maximum of around 16 hours per week across June, July and August.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project.
There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



