Volunteers volunteer roles in corstorphine, edinburgh
Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives.
Training:
Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women.
The Role:
Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation.
As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months.
You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like.
You:
You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener.
The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery.
As this is a remote service, we welcome applications from women who are based across the UK.
Please note, there is very limited availability for women who can only volunteer during the evenings and weekends.
Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010.
At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women.
What Past Befrienders Say:
“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.”
“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.”
“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.”
Closing Date: 31/08/2025
Job Type: Volunteer
Work Location: Remote, must be UK-based
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Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Lothian-wide Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
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About Long Covid Support
Long Covid Support is a UK-based charity providing peer support, information, and advocacy for people living with Long Covid. We also campaign for better recognition, research, and care.
What will you be doing (role overview)?:
We’re looking for an experienced Volunteer Website Manager to maintain and develop our online presence. You’ll ensure our website is accurate, accessible, user-friendly, and aligned with our brand. The role involves regular updates to content, troubleshooting basic technical issues, and working with the team to improve user experience.
What are we looking for (about you)?
- Experience: Minimum 3–5 years’ professional experience managing websites, ideally with WordPress or a similar CMS.
- Knowledge: Strong understanding of accessibility best practices and SEO principles.
- Technical Skills: Experience with basic image editing and formatting for web.
- Personal Qualities: Ability to work independently, prioritise tasks, and meet deadlines.
- Approach: Comfortable managing updates and improvements with minimal supervision.
- Application requirement: Please include links to 2–3 websites you have managed or worked on, along with a brief description of your role in each.
What difference will you make:
- The opportunity to take ownership of the digital front door for a national health charity.
- Experience delivering high-quality online content that directly benefits our community.
- Flexible, remote volunteering alongside a collaborative and supportive team.
Key Responsibilities:
- Update and maintain website content, structure, and functionality.
- Upload new resources, blog posts, and campaign materials.
- Optimise pages for accessibility, SEO, and usability.
- Troubleshoot basic technical issues, liaising with developers when needed.
- Implement design and content improvements in collaboration with the team.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
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Do you want your work to have an impact? Use your skills in a meaningful way? Professors Without Borders is growing and is looking for a volunteer that has an interest in Monitoring and Evaluation, and has a passion for education to join our community.
Summary
Professors Without Borders is a UK and Luxembourg registered charity with a mission to improve access to quality education (SDG4) for all.
This is a voluntary, remote opportunity with flexible responsibilities. It’s an ideal position for those looking to learn new skills, grow their network, and give back by contributing their expertise to a meaningful cause. You will align with our core values, believe passionately in the power of education, and uphold our ethical standards.
We are looking for a volunteer with strong analytical skills who wants to support our efforts in assessing the impact and effectiveness of our programmes. Initially your role will focus on basic data analysis and entry for our programme surveys. As we improve our M&E capacity, there will also be opportunities to contribute your insights and suggestions to help strengthen our overall design.
Who We’re Looking For
The ideal candidate will have:
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A passion for education and belief in our mission
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Familiarity with Excel / Google Sheets, and Monday. com
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Experience in data collection, survey design, statistical analysis would be an asset
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A proactive attitude, reliable, punctual, and possess an eagerness to learn
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Attention to detail and organisational skills
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Strong written and verbal communication skills
Key Responsibilities:
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Collect, clean, and analyse qualitative and quantitative data collected from programme surveys
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Occasionally compile reports from these results
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Help identify trends, challenges, and areas for improvement across M&E efforts
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Support the future design and implementation of additional M&E tools
Why Volunteer With Us?
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Make a meaningful impact on global education
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Gain valuable research experience
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Expand your professional network
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Flexible remote work fitting your schedule
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you have space in your home and heart, for a guide dog mum who will be bringing the next generation of guide dogs in the world, then this could be the role for you! A role where you can care and nurture for a guide dog mum and plenty of little puppies when they arrive.
What you’ll be doing:
- Providing a loving home for a guide dog mum who will be at least 12 months old, for around six years whilst they are in the breeding programme (with the option to re-home after this, once the guide dog mum retires at around 7 years-old.)
- Giving a guide dog mum the care and support that our canine companions need, like feeding and grooming.
- Creating a safe environment for the guide dog mum when they are giving birth within your home and helping with the birth of future guide dogs, which usually happens once a year. (You don’t need any previous experience of breeding or having dogs – we have expert staff who will help you!)
- Providing care and support for the newborn puppies for at least 6 weeks while they are still in the nest, including socialising them to the new sounds and first-time experiences in your home.
Can I care for a guide dog mum?
If you want to care for a guide dog mum, here's what we ideally look for:
- A loving home with a secure garden.
- Access to a car, to support with any appointments needed for the guide dog mum.
- Live within an hour’s drive of the National Centre in Leamington Spa.
Guide dog mums can happily live with other dogs or children, however we wouldn’t place them with a male dog that has not been neutered. To determine whether you are suitable, we will conduct a home visit as part of the application process.
What you’ll get:
- The opportunity to have a lovable canine companion!
- The satisfaction of knowing you’re supporting people with sight loss to live actively, independently, and well.
- The rewarding experience of bringing the next generation of guide dogs in the world and caring for their mum.
- Our volunteers have access to our bespoke training techniques to implement with their guide dog mum a great bonus for any dog owners!
- The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
- A dedicated volunteer manager and fellow peers who will help support you throughout your role.
Training and support
Our volunteers also receive lots of support from their volunteer managers to help them implement the training modules, as well as managing the birth of new-born puppies. If you have questions about the training requirements, we can answer these at your interview along with any other support or accessibility needs you may have.
Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to the litter or your volunteering with us, including veterinary costs, food costs or any specialist breeding equipment. All you may need to buy is a bed and grooming equipment.
Minimum age of volunteer: 18.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
"We are looking for 10 volunteers to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".
About the Volunteer Programme:
The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.
Key Responsibilities of the sucessful volunteer:
Programme Management
- Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
- Welcome participants to the programme, providing orientation materials and clarifying expectations.
Participant Support & Progress Tracking
- Conduct initial skills assessments to identify individual development needs.
- Monitor and document participant progress, providing regular updates to stakeholders.
- Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
Coordination & Communication
- Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
- Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
Engagement & Feedback
- Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
- Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
Reporting
- Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.
Required Skills of a successful volunteer:
- Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
- Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
- Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
- Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
- Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.
Preferred but not essential:
- Experience in coordinating professional development programmes or similar initiatives.
- Familiarity with data analysis to assess programme effectiveness.
Job Types: Part-time, Volunteer
Benefits:
Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks?
- Do you have access to personal PC or laptop?
Work Location: Remote
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Offer your time. Share a pot of tea/coffee. Be there when it matters most.
Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of: East Surrey - Reigate, Caterham, Tandridge, Merstham
What will you actually do?
- Visit and connect with someone through shared stories, hobbies, or simple conversation.
- Offer emotional support to patients, families, and carers.
- Help signpost helpful local services and resources.
You’d be a great fit if you:
- Are patient, friendly, and non-judgmental.
- Can commit to 3 hours per week.
- Are comfortable using email and completing short reports.
What You’ll Gain:
- A real sense of purpose and connection.
- Full training, support, and a welcoming volunteer community.
- Recognition for your time and reimbursement of expenses.
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we'll guide you through the next steps
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real impact through sport and mental health? VSS (Virtual Soccer Schools) is looking for a proactive and driven Volunteer Fundraising Lead to help shape and deliver our fundraising strategy.
This is a fantastic opportunity to play a key role in an organisation that empowers the next generation through innovative programs combining football and mental health support. As our Fundraising Lead, you’ll help secure the resources we need to grow—whether through commercial sponsorship, or corporate, trust, and foundation income.
We’re looking for someone who is:
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Experienced or enthusiastic about fundraising and relationship-building
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Passionate about community development and youth empowerment
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Strategic, self-motivated, and great at seeing opportunities for impact
Time Commitment:
Part-time, volunteer basis—approx. one day per week, with flexibility around your schedule.
Join us in using football as a force for good. Apply now and help drive meaningful change.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.
We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026.
Community Connections aims to:
- Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
- Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
- Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register.
As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.
Here’s an overview of what will be involved -
• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms.
• Signposting to the relevant MS Society team for further information and practical support, as required.
• Note taking and helping us understand how effective sessions were
• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.
We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for volunteers to help to create some backdrops (that fold down small please, storage is an issue!) that we can use at our events and interactive workshops. Our workshop and safe bubble is all about creating an imaginative world and we want to make the experience as immersive as possible for families. We have already created a magical world called Bubble World and now we want to bring it to life.
Who are we looking for?
- Somebody who is fun loving
- Creative
- Artistic
- Collaborative
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answe questions on this.
Interested?
Email us and lets chat.
If you require any adjustments please feel free to talk to us. Any information given will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally.
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.
Apply
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE NEED YOU! - GRAPHIC DESIGNER VOLUNTEER WANTED!
VOLUNTEER with our brand new, 100% volunteer-run, grassroots charity in LONDON!
In a world that sometimes feels disconnected, where shadows of loneliness can linger, there's a new light on the horizon. Introducing SUNSHINE, a grassroots charity born from a simple, powerful belief: no one should feel alone.
Loneliness can be a heavy burden, but it doesn't have to be a permanent one.
At SUNSHINE, we're dedicated to breaking down the walls of social isolation and building bridges of connection. Through our community activities, uplifting events, and heartfelt befriending services, we're creating spaces where people can truly belong.
We're not just a charity; we're a community of caring hearts, a hand to hold, and an ear to listen. We're here to turn a solitary journey into a shared adventure, to replace isolation with inspiration, and to remind every single person of their value.
We Need a Graphic Designer to Join Our Team!
Are you a creative and compassionate individual with a passion for design? We're seeking a Graphic Designer volunteer to help us visually share our mission and grow our community. Your designs will be the face of SUNSHINE, helping us reach those who need us most.
This is a unique opportunity to use your skills for good and make a real impact from the ground up. You'll play a crucial role in creating the visual identity that draws people in and inspires them to act, whether it's seeking our support, volunteering their time, or helping us through donations.
What You'll Help Us Do:
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Create engaging social media content that generates excitement and awareness for SUNSHINE.
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Design impactful graphics to promote our community activities, events, and befriending services.
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Develop compelling visuals to encourage people to sign up for our programmes, volunteer with us, and support our cause in a number of ways, from donating to getting involved.
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Help us build a strong, recognisable brand identity that resonates with our mission of combating loneliness and bringing people together.
If you are a dependable, talented, and motivated designer who believes in our mission, we want to hear from you.
Join us in our mission to bring SUNSHINE into the lives of those who need it most. Together, we can transform lives, foster wellbeing, and help a little more sunshine into the world, one connection at a time.
JOIN OUR TEAM
BE THE SUNSHINE IN PEOPLE'S LIVES.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
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Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Monday: morning or evening
Tuesday: morning or evening
Wednesday: morning
Thursday: morning
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us,
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


