Volunteers volunteer roles in muswell hill, greater london

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

RollaDome All Skate is seeking a detail-oriented and analytical Grants Monitoring and Evaluations Officer to join our team. In this role, you will be responsible for overseeing the monitoring and evaluation of grants and projects, ensuring compliance with funding requirements, and assessing the impact of our programs. You will work closely with the fundraising and management teams to track the progress of funded initiatives and provide detailed reports to stakeholders. This placement is an excellent opportunity for those interested in nonprofit management, grant management, and impact evaluation. 

Key Responsibilities 

• Grants Monitoring: Track and monitor all active grants to ensure compliance with funding requirements, timelines, and project deliverables. 

• Data Collection: Work with program teams to collect both quantitative and qualitative data related to the outcomes and impact of funded projects. Ensure accurate documentation and record-keeping for all grant-related activities. 

• Evaluation and Analysis: Analyze program performance and evaluate the effectiveness of projects funded by grants. Use data to identify areas for improvement and recommend strategies to maximize impact. 

• Reporting: Prepare regular reports on grant progress, financial expenditure, and program outcomes for internal and external stakeholders. Ensure that reports meet funder requirements and deadlines. 

• Compliance: Ensure all grant-funded projects comply with the agreed-upon terms and conditions. Flag any potential risks or issues and work with the management team to address them. 

• Liaison with Funders: Serve as the point of contact for funders, providing updates and responding to queries about funded projects. 

• Collaboration: Work closely with the fundraising team, program managers, and finance officers to ensure grant implementation aligns with organizational objectives. 

• Continuous Improvement: Develop and refine monitoring and evaluation frameworks to ensure they efficiently track the impact of RollaDome’s programs and grants. 

Skills & Qualifications 

• Strong analytical skills and the ability to interpret data and draw actionable insights. 

• Excellent organizational skills with attention to detail, able to manage multiple grants and reporting deadlines. 

• Experience in monitoring and evaluation or a strong interest in developing expertise in this area. 

• Strong written and verbal communication skills to effectively report findings and liaise with stakeholders. 

• Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with data management tools. 

• Ability to work independently and collaborate effectively within a team. 

• Knowledge or keen interest in nonprofit organizations and grant management. 

• Experience with impact reporting, financial tracking, or project management is a plus. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Hands-on Experience: Gain practical experience in monitoring and evaluating grant-funded projects in a community-focused nonprofit organization. 

• Skill Development: Develop skills in data collection, analysis, and reporting, enhancing your professional profile for future opportunities. 

• Networking: Build connections within the nonprofit sector and interact with a range of professionals. 

• Mentorship: Receive guidance and support from experienced staff, offering valuable learning opportunities in the nonprofit sector. 

• Flexibility: Enjoy a flexible volunteer role that can be adapted around your schedule. 

• Contribution to Social Impact: Make a meaningful contribution to the sustainability and effectiveness of RollaDome’s initiatives. 

• Access to Training: Gain access to training materials and resources for professional growth. 

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Your Voice, Our Future: Become a Young Trustee for Urban Youth!

Are you a passionate young Londoner (aged 16-26) with ideas, energy, and a desire to make a real impact at a strategic level? Urban Youth, a brand-new, vibrant youth work charity, is on a mission to empower young people across the city, and we believe our leadership should reflect the voices we serve.

We're seeking a few dynamic Young Trustees to join our Board and help shape the very future of Urban Youth. This is a unique opportunity to bring a crucial youth perspective to our governance, ensuring our decisions truly resonate with and benefit young Londoners. This flexible role will require approximately 4-6 hours per month, including attending board meetings and contributing to specific projects.

Bridge the Gap, Drive the Change

At Urban Youth, we're not just about running activities; we're about sparking self-discovery, fostering friendships, and equipping young people with essential life skills. We're about creating unforgettable memories and guiding them to explore the world around them. For this to happen authentically, young voices must be at the table.

As our Young Trustee, you'll be a vital link between the young people we serve and the strategic decisions made at the highest level. You'll bring your unique insights and experiences to help us:

• Represent the youth voice on our Board, ensuring young people's perspectives are at the heart of our strategy and operations.

• Bridge connections between the young people participating in our programmes and the adult leaders within our organisation.

• Contribute to high-level discussions on governance, financial oversight, safeguarding, and future development of the charity.

• Help shape and review engaging youth programmes and activities, ensuring they are relevant and impactful.

• Provide valuable input into our outreach, communication, and fundraising strategies.

This is an unparalleled opportunity to gain significant leadership experience, influence meaningful change, and contribute to a charity dedicated to empowering your peers across London.

Why Join the Urban Youth Movement as a Young Trustee?

This is more than just volunteering; it's an opportunity to grow, lead, and leave a profound mark:

• Direct Influence: Your insights will directly inform the strategic direction of a new and growing charity.

• Leadership Development: Gain invaluable experience in governance, strategic planning, decision-making, and board-level operations. This is a fantastic addition to any CV!

• Networking: Connect with experienced professionals and leaders who are passionate about youth development.

• Be a Pioneer: Help establish a model of youth-inclusive governance from the ground up.

• Make a Real Difference: Directly impact how Urban Youth empowers thousands of young people across London.

• Flexible Commitment: Designed to fit around your studies or other commitments, with manageable monthly hours.

If you're a proactive young leader with a passion for youth empowerment, a desire to represent your generation, and an eagerness to contribute to a new charity flourishing, we want to hear from you! Help us create a vibrant organisation that perfectly captures the spirit and aspirations of London's incredible youth.

Ready to make your mark and help us create a wave of positive change in young people's lives?

Express your interest by applying via this Charity Job website. We can't wait to hear from you!

URBAN YOUTH

Building Futures | Forging Connections | Creating Memories.

Join The Kids Network to Support Children in Your Brent Community! 

Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a Little Londoner in Brent by helping them grow in confidence. Set aside a little time each week to explore the different areas of Brent, have fun, get creative and make a lasting impact!

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

 Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• To seek out new fundraising opportunities, within the local area, to improve our revenue stream

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The International Partnerships Administrator will support the establishment of new study abroad partnerships. This role offers valuable experience in research, administration, and stakeholder engagement within an international context. 

Key Responsibilities 

• Research: Identify potential international partners based on a defined framework. 

• Documentation: Complete internal approval forms in collaboration with academic colleagues and partner institutions. 

• Stakeholder Liaison: Engage with internal and external stakeholders to gather necessary information for partnership development. 

• Travel Coordination: Arrange travel plans for staff visiting prospective partners overseas. 

• Promotional Materials: Create and distribute materials to promote RollaDome All Skate to potential partners. 

• Event Support: Coordinate visits from UK-based and international partners. 

• Data Management: Maintain accurate records of partnership agreements and approvals. 

• Monitoring: Track partnership progress, ensuring documentation is completed and submitted on time. 

• Meeting Support: Minute meetings and follow up on actions. 

• Compliance: Assist with due diligence checks and ensure compliance with internal policies. 

• Communication: Notify stakeholders when new partnerships are approved and update website information. 

Skills & Qualifications 

• Strong research and organisational skills. 

• Excellent communication (written and verbal). 

• High proficiency in Microsoft Office (Word, Excel, etc.). 

• Ability to handle sensitive information with professionalism. 

• Attention to detail for maintaining accurate records. 

• Cross-cultural awareness and sensitivity. 

• Ability to manage multiple tasks and meet deadlines. 

• Previous experience in an office or administrative setting. 

Desirable 

• Experience in the UK Further Education (FE) or Higher Education (HE) sector. 

• Familiarity with partnership development processes. 
  
  Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain international partnership development experience. 

• Develop skills in research, data management, and stakeholder engagement. 

• Contribute to RollaDome’s mission of youth empowerment and international collaboration. 

• Expenses reimbursed for role-related costs. 

Your Legacy Starts Here

Become a Founding Trustee for SUNSHINE!

This isn't just a volunteer role; it's an invitation to ignite a movement.

SUNSHINE is a brand new, 100% volunteer-run charity, born from a fervent belief that no one should face loneliness alone. We are on the cusp of bringing immense joy, genuine connection, and vital community spirit to countless lives. But to truly shine, we need YOU.

We're looking for visionary leaders to join our passionate Board of Trustees – the very architects of SUNSHINE's future. As a founding Trustee, you won't just advise; you'll build, shape, and drive the strategic direction of a charity set to transform lives.

This is a challenging, yet incredibly rewarding opportunity to leverage your expertise at a pivotal moment. Imagine the profound satisfaction of knowing your guidance directly establishes our foundation, enables our growth, and creates a lasting impact on community wellbeing.

We urgently need Trustees with exceptional skills and a burning desire to make a difference, particularly for:

• General Trustees: Individuals with strong strategic thinking, governance awareness, and a passion for our mission to provide invaluable oversight and guidance.

Alongside our crucial core leadership roles (Vice Chair, Secretary, Treasurer), we are specifically seeking Trustees with vital experience in:

• Fundraising & Grant Writing: To unlock the vital resources that will fuel our mission and expand our reach, securing our sustainable future.

• Social Work, Community Work & Service Development: To ensure our programmes are deeply responsive to community needs, ethically delivered, and maximally impactful for those facing isolation.

• HR & Learning and Development: To champion the growth, wellbeing, and professional development of our invaluable volunteer team, making SUNSHINE a truly supportive environment.

• Marketing & Communications: To amplify our voice, build crucial alliances, and strategically spread the word about SUNSHINE far and wide, reaching those who need us most.

• And more! If you have strategic leadership skills and expertise in any field related to charity set up, growth, and development – from legal and finance to operations and technology – we want to hear from you.

Why step up now? Because this is your chance to be part of something truly special from its very inception. Your leadership will directly enable SUNSHINE to get formally set up, registered, and launch the vital programmes that will change lives by fostering connection and combating isolation.

Are you ready to build a brighter future, one life-changing connection at a time? Are you passionate, dedicated, and committed to taking on this powerful challenge with flexible hours?

Your legacy of compassion and community impact awaits.

Are you passionate about nurturing future leaders and enhancing global leadership skills? The

International Humanity Foundation (IHF) is looking for dedicated volunteers to manage and

support our Global Leadership Development (GLD) program.

Role: GLD Management Volunteer (Part-Time)

Responsibilities:

- Oversee the implementation and progress of the GLD program.

- Ensure that volunteers and participants receive the correct training materials and 

MOUs.

- Monitor the signing and submission of MOUs by all participants.

- Maintain accurate records of participant progress and compliance.

- Coordinate with the HR and training teams to address any issues or improvements.

- Provide regular updates and reports on the status of the GLD program.

Requirements:

- Strong attention to detail and organizational skills.

- Excellent communication and interpersonal abilities.

- Experience in leadership development or training programs is a plus.

- Ability to work independently and as part of a team.

- Commitment to IHF’s mission and values.

- Ability to dedicate a few hours per week to this volunteer role.

What We Offer:

- An opportunity to support global leadership and development efforts.

- Experience in managing and implementing leadership programs.

- Personal and professional growth opportunities.

- A supportive and collaborative team environment.

Join us in developing the leaders of tomorrow and making a global impact!

We look forward to welcoming you to our team!