Volunteers volunteer roles in nottingham city centre, nottingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.
Role Overview
As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key ResponsibilitiesLeadership Development & Training
- Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
- Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
- Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
- Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
- Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
- Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
- Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
- Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
- Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
- Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
- Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
- Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
- Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
- Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
- Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
- Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
- Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.
Qualifications
- Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
- Skills:
- Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
- Strong facilitation and storytelling skills for remote and hybrid audiences.
- Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
- Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
- Knowledge:
- Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
- Familiarity with UK compliance standards related to workplace training.
- Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
- Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
- Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
- A visionary thinker who balances creativity with analytical rigor.
- Collaborative bridge-builder who engages stakeholders at all levels.
- Adaptive and empathetic, with a knack for simplifying complex concepts.
- Committed to lifelong learning and amplifying underrepresented voices.
Why Join QuilomboUK?
- Purpose: Design programs that directly contribute to equitable workplaces and social justice.
- Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
- Culture: Join a team that values curiosity, courage, and collective growth.
- Flexibility: Enjoy remote work autonomy with supportive collaboration.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW – ANOTHER WAY
Another Way is a charity founded by Amy Bray in 2019, when she was 16. Another Way is an educational environment charity. We educate and influence those around us, inspiring all to live with kindness towards our planet. We are youth-led with a multi-generational appeal.
We are scaling fast, particularly as our Power of 10 app grows, extending our community of young changemakers. The Another Way charity team now requires support for the Board of Trustees.
ROLE HEADLINES
The clerk will play an administrative and procedural role, supporting the smooth and compliant operation of the charity’s governance and trustee meetings, a key member of the team.
Below are the details of the role and we invite applications that demonstrate experience in the areas outlined including both charity clerk and ideally familiarity with company secretarial duties. We envisage this voluntary role to require approximately two days per month/ 2-3 hours per week.
RESPONSIBILITIES
Administrative and Organisational Support:
- Managing the trustee board's administrative tasks.
- Ensuring efficient meeting organisation and record-keeping.
Governance and Compliance:
- In conjunction with our legal partner
- providing guidance on governance, constitutional, and procedural matters.
- Ensuring the board operates in compliance with legal and regulatory frameworks.
- Advising on the potential consequences of non-compliance.
Meeting Management:
- Convening and supporting meetings of the trustees.
- Taking minutes of trustee meetings.
- Dealing with trustee correspondence between meetings.
Other Responsibilities:
- Working closely with the Chair of Trustees and the Chief Executive Officer.
- Ensuring the trustee body fulfils its responsibilities.
CANDIDATE REQUIREMENTS
- Strong personal commitment to the values and objectives of Another Way
- Demonstrable success managing charity governance and compliance
- Knowledge, or willingness to learn, of environmental issues and solutions
- Excellent communication abilities and organisational skills
- Knowledge of online systems such as Microsoft applications including OneDrive and Sharepoint. Also, other collaboration tools such as Slack or similar.
Please apply with a CV and a covering email summarising your experience and interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.
You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations.
This role is perfect for someone who:
Enjoys taking initiative and finding creative solutions to challenges.
Has a keen eye for detail and can anticipate the needs of leadership before they arise.
Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.
Wants to make a meaningful impact by supporting a mission-driven organization.
Responsibilities:
Act as a key point of contact and liaison between the CEO and internal/external stakeholders.
Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials
Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.
Undertake research and data analysis to support decision-making and strategic initiatives.
Assist with project management tasks, ensuring deadlines and objectives are met.
Support the planning and coordination of events, campaigns, and advocacy initiatives.
Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.
Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.
What We’re Looking For
Strong organizational and time-management skills
Excellent written and verbal communication
Proficiency in Microsoft Office / Google Suite
Ability to work independently and handle confidential information
Previous experience in executive support or administration (preferred but not required)
Passion for our mission and a commitment to supporting nonprofit work
What You’ll Gain
By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:
- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.
- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.
- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.
- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.
- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.
- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.
This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!
Join us in driving positive change—apply today by sending your CV and a brief cover letter
We look forward to welcoming you to the team!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking to recruit 2 new trustees. We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:
· Embedding lived experience expertise into the design, delivery and evaluation of our work
· Developing our campaigning and strategic work
· Building up our social media and comms presence
· Stepping up our fundraising game
If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.
From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Canine Partners trains assistance dogs to transform the lives of adults with physical disabilities and their wider community of family, friends, and colleagues. Our values are excellence, respect, passion, teamwork, innovation and the personal touch’. The charity has a National Training Centre in Leicestershire, and a national network of staff and volunteers, supporting and developing our dogs from birth through to partnership then retirement and beyond with their welfare and care prioritised throughout.
Our teams work with adults with a wide range of complex physical disabilities as they partner with dogs and benefit from the deeply rewarding bonds that are formed. The Canine Partners team of over 90 staff includes occupational therapists, highly skilled dog trainers, experts in dog breeding, veterinary professionals, and skilled support teams working alongside around a thousand volunteers who help at every stage of the journey to creating life-changing partnerships between dogs and people.
This is an extraordinary opportunity to make a positive and sustained difference, not only to the lives of adults with disabilities, but also to their families and communities. We are actively seeking to attract new Trustees who will use their skills, experience and expertise to make a real difference to our well-respected and growing charity. We are particularly looking for people who have experience or knowledge in the following areas:
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Fundraising
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Veterinary or animal wellbeing
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Dog training or dog behaviourist experience
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Occupational health
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Working with people with disabilities e.g., health care sector
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IT or digital technology
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People/human resources
What is involved in our Trustee role for Canine Partners
The Canine Partners Trustee Board is diversely talented, highly engaged and united in its purpose. It works closely with the Chief Executive and Senior Leadership Team to ensure Canine Partners effectively delivers its mission and is governed to the highest standards.
We are seeking to attract new Trustees who will use their skills, experience and expertise to make a real difference to our well-respected and growing charity. You will possess strategic vision, organisational acumen and a passion to support adults with disabilities and their network.
Trustees of Canine Partners will possess the right balance of skills, commitment, interests and motivations to serve the needs of the charity at the time. This will be determined in line with the strategic needs and the profile of the other members of the Council of Trustees.
We ask for a commitment of attendance at our meetings, five to ten board meetings per year. Our meetings are a combination of online and face-to-face.
We ask you to read associated documentation and contribute to discussions. During our meetings, we debate important decisions robustly, drawing on many different perspectives, and always prioritising the interests of our beneficiaries. Decisions made in these meetings are delivered with collective responsibility, so it is important that Trustees feel empowered to question the Officers and Executive accordingly.
In addition, Trustees may be asked to offer their skills, expertise and insight into specific projects and/or support Executive arms of the Charity in determining and delivering strategic objectives. This offers the opportunity to both broaden and deepen knowledge and understanding of the work of Canine Partners and, more broadly, a complex skills-led organisation.
The board celebrates the charity’s values and leads by example.
Knowledge, Experience and Attributes - What we require from you
Charitable Trustees have a general obligation to:
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Act in the charity’s best interests
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Manage the charity’s resources responsibly
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Act with reasonable care and skill
Trustees should understand the purpose and activities of the charity and ensure they are in line, and complying, with the governing documents (the Memorandum and Articles of Association). Potential future Trustees must be over 18 and will be appointed following the procedures outlined in the charity’s governing documents.
A Trustee must have:
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A commitment to Canine Partners vision and mission
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A willingness to meet the minimum time requirement.
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Integrity
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Strategic vision
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Good, independent judgement
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An ability to think creatively.
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Willingness to speak their mind an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
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To work effectively as a member of a team and to take decisions for the good of Canine Partners
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Enthusiasm and curiosity
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Support and challenge the senior leadership team.
From time to time, formally or informally, Trustees may have to represent Canine Partners to a wide range of current or potential stakeholders. Trustees are expected to ascribe to the Canine Partners values of Excellence, Respect, Passion, Teamwork, Innovation and The Personal Touch and conduct themselves accordingly.
Trustees are expected to commit the necessary time and resources to fulfil their obligations. It is recognised and accepted, however, that individual capacity may vary from time to time.
Further Reading and Information
For further information on the duties and responsibilities of charity Trustees, please click here.
We encourage applications from all sections of society and locations and are keen to ensure continued diversity brings constructive challenge and adds to the governance and work, of the charity.
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities. This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise. Your help with this and the general develpment of the charity will be greatly valued..
We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend.
Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..
Please get in touch if this of interest. We'd love to hear from you. .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK are looking for warm, energetic, and experienced volunteer tutors to provide educational support remotely and a fun, safe space for young people living with serious illness.
Please note you must be 18+ and live in the UK for this opportunity.
Starting from as little as one hour per week, you will:
- Offer engaging and dynamic online tutoring sessions to support a young person.
- Help to combat social isolation through fun and engaging tutoring sessions.
You are the perfect fit if you have:
- Subject Knowledge: Strong understanding of subject concepts and theories.
- Teaching Skills: Ability to explain ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.
Your valuable time and experience will make a difference by:
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
In return, Bright Futures UK will support you by:
- Covering all expenses and materials used
- Providing DBS where needed
- Training you in safeguarding and other skill development opportunities
- Keeping in contact throughout your programme to ensure you feel comfortable and capable
If you are ready to make a difference in a young person's life and have the opportunity to tackle educational inequality, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: To host our Parent/Carer online community support group as part of Mast Cell Actions community support services.
Key tasks include:
· Host support sessions with professionalism and enthusiasm.
· Moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.
· Manage technical aspects of virtual events, to ensure smooth execution.
· Take the register and send post event emails using our bespoke event platform
· Raise safeguarding concerns using internal processes and procedures. Training will be provided
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· The main purpose of this role is to facilitate and host our Parent/Carer Support Sessions alongside another volunteer
· Host support sessions in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.
· Reassure and validate participants' experiences whilst encouraging story-sharing.
· Manage the technical aspects of virtual events proficiently.
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.
Experience/skills required:
· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.
· Must have personal experience of being a parent or carer for a child with MCAS or suspected MCAS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Penificent is a business seeking to address issues faced by young people and to provide a positive influence through comics and workshops. Our books contain thought-provoking discussion questions directly related to the topic of the book, e.g. mental health, Knife crime etc. The books also have activities for young people to go through during a workshop or at home with their parents,keyworker,appropriate adult. These activities range from colouring to creating your own story that tackles a young person’s choice. Through user feedback, we have learnt that our comic story structure with the questions and activities promote more profound thought in young people than the average workbook or mainstream comic book. We currently run workshops in schools with our comics either in person (before Covid-19) or via zoom due to the pandemic. We have also run workshops with BBC Newsround ( Search: Penificent BBC Newsround) Quotes from Anti Knife crime newsround workshop (Adam 16,:"Living in a notorious area I think it stops me from doing many things like leaving my house and going out.
"Girl 16, who didn't want to be named, said: "I feel like you hear so much about knife crime, people begin to think that it's normal but the characters in this comic tell you there's a different way."), gained support from the Mayor of London and the Mayor of Southwark and also been featured in the Sunday time (Search: Penificent Sunday times)
What you will do
We are looking for a Marketing & Communications Volunteer to join our team to drive the organisation’s exciting growth ambitions.
The role will report into the organisation’s founder and will be remote based.
We will offer you stimulating and meaningful work and the opportunity to make a real difference.
Create posts for each of our social media platforms - Facebook, Twitter, Instagram and LinkedIn,tictoc.
Analysis of the traffic on our social media and providing insights of our demographic.
Looking for ways on how to turn views into purchases from the posts.
Person specification
• Focused and driven
• Planning and organisational skills
• Good written and verbal communication ability
• Knowledge of social media platforms including Facebook, Twitter, Instagram and LinkedIn
• Attention to detail
• Ability to prioritise and work to deadlines
• Working knowledge of Word and Excel
• Marketing experience or qualification (desirable not essential)
This is an exciting opportunity if you have some previous Marketing experience or are looking to move into a Marketing role.
This will also look great on your cv when applying for future jobs and we will provide a reference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.
With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.
So, with lots happening, it’s an exciting if challenging time for the Trust. Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.
We are a welcoming board who support and challenge each other to do better for wildlife.
We look to recruit trustees from a range of backgrounds, life stages and skills to join us.
At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:
· A strong commitment to wildlife conservation and the Vision of the Trust;
· Demonstrable experience of financial management;
· The skills to analyse proposals and examine their financial consequences;
· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;
· The ability to apply clear logical thinking and creativity to developing our strategy
If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.
Alison McLean OBE, Chair, March 2025