Volunteers volunteer roles in south east london, greater london

Remote role with optional check-ins online or in person (if London-based)

Expenses:
✅ Expenses are covered (travel or agreed software/tools if required)

Description:
Are you confident with WordPress, enjoy working behind the scenes, and want to support a creative social enterprise with a growing digital presence?

Penificent is looking for a Website Support Volunteer to help manage, maintain, and improve our WordPress-based website,which runs on a custom PHP-powered theme. You’ll help us implement updates, manage plugins, assist with company newsletters, and test changes on the backend database before pushing anything live.

This is a great opportunity for someone with a solid understanding of web platforms who wants to gain more real-world  experience while supporting our mission to educate and empower young people through storytelling.

Key Responsibilities:
�� Update and maintain our WordPress website (pages, images, blog posts, SEO tweaks)
�� Install, configure, and test plugins or new site features
�� Support our company newsletter (Mailchimp or similar) – formatting and sending updates
�� Test backend database updates on staging environment before live implementation
�� Suggest and implement improvements to site performance and functionality
�� Help maintain basic security practices and troubleshoot small errors

Skills & Experience Required:

• Confident with WordPress and familiar with its admin interface

• Basic PHP understanding (our site runs a custom PHP theme)

• Comfortable using and managing plugins

• Able to support digital content updates and layout improvements

• Familiarity with database testing (e.g. staging vs. live environments)

• Experience with or willingness to learn email platforms like Mailchimp

• Detail-oriented, reliable, and communicative

Desirable (but not essential):

• Experience with web hosting dashboards (e.g. cPanel, Plesk)

• Understanding of SEO, Google Analytics, or site performance tools

• Eye for design or UX improvements

• Interest in social justice, education, or digital storytelling

What We Offer:

• Flexible volunteer role to suit your schedule

• A chance to contribute to a purpose-led brand making national impact

• Experience managing a live, growing website and online newsletter

• Opportunity to build your portfolio or gain a reference

• Occasional free tickets to Comic Con events and Penificent launches

To Apply:
Email your CV or LinkedIn profile and a few sentences about your experience with WordPress or website management .

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results

Role purpose

We are seeking highly motivated individuals to join our social media team to help raise awareness of chronic pain and the work of Pain Concern to reach more people in need of the support we offer.

What you would be doing

• Help develop social media campaigns and day-to-day activities;

• Manage presence in social networking across all platforms;

• Prepare graphics for sharing across channels

• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.

• Scheduling and posting social media content 

• Capture and report on monthly data from across all social media platforms

Is this role right for me?

We are looking for an individual who possesses some or all of the below experiences, skills and qualities.

• Excellent communication skills

• Good knowledge and understanding of social media platforms

• Knowledge of marketing

• Strong IT skills and knowledge of MS Office

• Attention to detail

• Knowledge of / interest in pain and long-term conditions 

Availability and location

• Minimum 2-4 hours per week

• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location

Benefits to you

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 3 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

How do I apply?

For more information, please visit our website

If you're interested in a career in fundraising with a focus on trust fundraising, this role would provide the perfect foundation, giving you the opportunity to gain hands-on experience and develop key skills.

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We help people find a way forward with their problems by providing expert advice, enabling people to uphold their rights and access the help they need and are entitled to. While our services are available to everyone in our community who needs us, we prioritise those who need us the most, such as people with disabilities, a language barrier or those experiencing poverty.

A significant amount of our funding comes from trusts and foundations. It is only through the grants we receive that we're able to provide free specialist casework that helps the most vulnerable people with the most complex problems.

Duties include:

• Identifying funders we could approach, such as by searching funder databases
• Researching funders to clarify whether or not we are eligible to apply, how much funding we could apply for and which project they’d be most likely to fund
• Recording the above information in a spreadsheet and keeping this record up-to-date
• Updating a master document which collates key information for applications
• Writing applications for small grants with support from the Head of Business Development

About You

No previous experience or knowledge of trust fundraising is required; this role would suit you if you have the following skills and attributes:

• strong research skills
• analytical thinking skills
• high attention to detail
• IT skills, especially MS Word and Excel at a basic level (sort, filter, basic formulas) or willingness and ability to learn
• ability to present complex information in a clear and easily navigable format
• clear and persuasive writing skills

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities

Role Description:

This role sits within our Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Peer Volunteer will be to support the Project Coordinator with developing and delivering various workshops and events. You will also take the lead in developing peer led support. Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals who may have challenging life experiences.

At the start of the placement you will be in weekly training sessions and shadow mental health groups with the general public. Over time you would develop skills to run these groups and using your own interests create workshops for these service users. We would be keen to work with you to develop your own interests related to this project such as marketing, fundraising or strategy.

This volunteer position tends to attract students training in psychology, counselling and or social work. However, we would welcome your application should you be able to demonstrate a keen interest in this field.

Our timetable which you would be working within is:

Walk and Talk: Tuesdays 2-3.30pm

A chat and some fresh air in a loop around Inwood Park. 

Men’s Support Group: Tuesdays 6-8pm

A deeper chance to share your experiences and needs.

Homeless Support: Thursdays 9.30-11am

Based at Trinity Church

Lunchtime Coffee: Thursdays 2-3.30pm

Come meet us in our space, bring food if you like. 

We are looking for volunteers who:

• Identify as male
• Can learn new skills quickly and are passionate in motivating themselves and others.
• Have lived experience of mental health challenges
•  Are a non-judgemental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Project Coordinator with admin and planning
• Are able to take on any ad hoc admin/support responsibilities

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

To apply, please send your CV and expression of interest addressing the below answers

Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role, particularly in counselling or mental health skills.  This may include education, work or voluntary experience (minimum 100 words)

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

You MUST be in London to apply for this role!

Are you passionate about making a difference and shaping the future of young people? Urban Youth is seeking dedicated and visionary individuals to join our board as Trustees. In this role, you’ll provide strategic guidance and oversight to ensure Urban Youth achieves its mission of empowering young people across London.

In this role, you will:

• Provide Strategic Leadership, to help set Urban Youth’s vision, goals, and priorities, ensuring alignment with the needs of young people and the community.

• Ensure Good Governance, to oversee Urban Youth’s operations, ensuring compliance with legal and regulatory requirements, including safeguarding policies and charity law.

• Support Financial Sustainability, to monitor budgets and financial performance, ensuring resources are managed effectively to achieve our mission.

• Advocate for Urban Youth, to act as an ambassador for Urban Youth, representing Urban Youth at events and within the community to raise awareness and build support.

• Bring Expertise and Insight, to share your skills, experience, and perspectives to strengthen Urban Youth’s impact and effectiveness.

• Champion Diversity and Inclusion, to promote an inclusive approach to decision-making and ensure Urban Youth reflects the diversity of the community it serves.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

As a volunteer Head Roller Skate Coach, you will be responsible for leading and overseeing the roller skating sessions at RollaDome All Skate. This role offers you the opportunity to develop your coaching experience and contribute to the growth and success of RollaDome’s programs while supporting the development of youth and community members. 

Key Responsibilities 

• Lead and oversee roller skate coaching sessions for various age groups and skill levels. 

• Develop and implement lesson plans to teach roller skating techniques, safety, and skills. 

• Ensure the safety and well-being of all participants during coaching sessions. 

• Provide support and guidance to other coaches and volunteers. 

• Evaluate and track participant progress, providing feedback to enhance their development. 

• Foster an inclusive, positive, and supportive environment for all participants. 

• Assist in the promotion of roller skating sessions and events within the community. 

Skills & Qualifications 

• Passion for roller skating and teaching others. 

• Previous experience in coaching or teaching roller skating (desirable). 

• Excellent communication and interpersonal skills. 

• Ability to motivate and inspire individuals of various ages and skill levels. 

• Strong organisational skills and attention to detail. 

• First aid qualification (desirable). 

• Ability to work independently as well as in a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Competitive hourly pay. 

• Develop coaching and leadership skills. 

• Gain experience in managing and leading groups. 

• Opportunity to make a positive impact in the community. 

• Work in a dynamic and supportive team environment. 

• Access to roller skating workshops and professional development. 

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the South Wirral/Chester area.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in community engagement and networking.

• Excellent written and verbal communication skills.

• Ability to craft compelling emails and messages tailored to different audiences.

• Organizational skills to track outreach efforts and meet targets.

• Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.

• Experience with or interest in nonprofit work is a plus.

• Ability to meet deadlines and manage multiple outreach tasks.

• Passion for contributing to social impact and building connections that support charitable initiatives.

Duties & Responsibilities:

• Email Outreach:

  • Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.

  • Craft personalized and engaging outreach emails to build and maintain relationships with various groups.

  • Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.

• Community Engagement:

  • Assist in developing and implementing outreach strategies to expand the charity’s network and reach.

  • Help coordinate outreach efforts for specific campaigns, events, or initiatives.

  • Track responses and report on outreach success rates, identifying areas for improvement.

• Research & Networking:

  • Conduct research to identify new potential partners, supporters, or collaborators for the charity.

  • Assist with compiling contact lists and gathering relevant information for outreach purposes.

• Campaign Support:

  • Support the development of email campaigns, including drafting email copy and ensuring timely distribution.

  • Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.

• Post-Event & Programme Reporting:

  • Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.

  • Assist in maintaining and updating event and programme documentation for future reference.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.

  • Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in outreach, community engagement, and relationship management.

• Opportunities to develop communication skills, including email marketing and networking strategies.

• A letter of recommendation upon successful completion of the volunteership.

• Certification of participation at the end of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

Main purpose of the role

To provide telephone friendship service to veterans (and their partners) in their own homes.

Key focus

• To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
• The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
• Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
• Report any concerns or problems to the volunteer coordinator immediately.
• To record information about the call on the telephone log and submit this monthly.
• Read and understand the information provided as part of the induction training.
• Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
• Adhere to Royal Star & Garter confidentiality policy.
• To take care of own Health & Safety and that of others affected by your volunteering activities.
• Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

Our Values

We are a values-based organisation and strive to demonstrate our values in all we do:

With love: We carry out our work with love, care and compassion

Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives 

As a family: We work and live as one team, one family, one community

Standing in their shoes: We show admiration and respect for people and never forget what they have done 

Take courage: We are not afraid to what is right and what is needed

What we are looking for from volunteers

Essential skills and attributes 

It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:

• You enjoy working as part of a team
• You understand how to operate within a confidential environment
• You are aware of the needs of older people

We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.

Behaviours & characteristics

• Good listening and communication skills
• Naturally patient and able to demonstrate sensitivity
• Reliability and at the same time flexible to changing needs

Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.

Pathway to becoming a volunteer

• Application Form
• Informal meeting
• References
• Enhanced Disclosure & Barring Check
• Induction Training

Other information you need to know

This is a remote role, and you will be required to attend online induction training.

You will need access to a phone to make calls and access to emails to receive information regarding your calls.

About the project 

We are the Guild Church for Workers in the City of London, building a multilingual community where those in often low-paid or precarious occupations are at the heart of our life and leadership.  As part of our support of workers, we provide free beginner English classes every Saturday morning in partnership with English for Action. As these classes have grown, we have provided a homecooked meal for everyone, to share conversation and build community. 

We believe in the power of shared meals to foster community and connection. We're looking for Volunteer Community Cooks to help us create a welcoming space on Saturday mornings, where everyone feels at home. 

Are you a passionate cook with a heart for community? 

St Katharine Cree is seeking warm and enthusiastic volunteers to join us on Saturday mornings to cook a delicious and nourishing meal for around 30 people to enjoy after their beginner English language class. 

More than just cooking 

This is more than just a culinary role! We're looking for people who love to create delicious, hearty meals that build community. You'll be responsible for preparing a meal that brings people together. 

Passion for building community

We want people who enjoy connecting with others and fostering a welcoming atmosphere. We welcome those who want to assist in the kitchen, regardless of their experience. Your patience and encouragement will be invaluable. This is a chance to be part of a vibrant community and make a real difference in people's lives. 

What you'll bring

A love for cooking and a desire to share your skills

A friendly and approachable personality.

A willingness to work as part of a team.

A genuine interest in connecting with others.

A food hygiene certificate would be a bonus, but it is not essential, we can help you obtain one.

What you'll do

Prepare delicious, healthy meals using the ingredients available to you in our community kitchen.

Help foster a welcoming and inclusive atmosphere.

Work alongside community members who will assist with cooking and take care of the washing up.

What you'll gain

The opportunity to make a positive impact on your community.

The chance to share your passion for cooking.

The joy of building meaningful relationships.

A rewarding and fulfilling volunteer experience.

St Katharine Cree is a church, and our community activity is rooted in our Christian faith, but being a Christian is not required for this volunteer role. We welcome all who share our passion for community and service and ask that volunteers respect our values and ethos and help create a welcoming environment.

Safeguarding

St Katharine Cree is committed to safeguarding the welfare and protection of children and vulnerable adults throughout our work and in our partnerships with other institutions. This role is subject to the completion of a standard DBS check. The role will require undertaking relevant Diocese of London safeguarding training, if a current certificate is not already held, which will be arranged by the Line Manager or CSO. SKC’s full Safeguarding Policy will be provided to all new staff on joining the organisation and they are expected to read it and act in accordance with it at all times.