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Closing in 3 days
Planning Aid Wales, Remote
£24,000 per year
Posted 2 weeks ago
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Posted 1 week ago
Closing in 2 days
Field Studies Council, Loughton, Essex (On-site)
£25,267 - £26,814 per year + excellent benefits including 28 days leave + bank holidays, life assurance 5 x your salary, health cash plan + much more!
Posted 1 week ago
Closing today at 15:31
Look Ahead Care Support and Housing, Slough (On-site)
Up to £28808 per annum + Pension Scheme, Cycle to work scheme etc
Posted 4 weeks ago
The Migraine Trust, Remote
£28,000 - £30,000 per year pro rota
We are looking for a part time Information and Support Advisor to help us grow our reach and better support people affected by migraine.
Posted 4 days ago
West Midlands Methodist District, Remote
£17.95 per hour
Posted 1 week ago
Closing today at 16:26
Look Ahead Care Support and Housing, Newham (On-site)
Up to £14404 per annum + Benefits include 25 days Annual Leave, etc
Posted 4 weeks ago
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £30527 per annum + Benefits include 25 days Annual Leave etc.
Posted 1 week ago
Page 22 of 23
Remote
£24,000 per year
Part-time (6 hours a week)
Permanent
Job description

You will act as the first point of contact for members of the public, taking and triaging enquiries, preparing responses, and referring more complex cases to our network of trained planning volunteers. Your work will directly help people understand and navigate the planning system in Wales.

This is a part-time, home-based role that offers flexibility and purpose. Full training and response templates will be provided.

· Respond to phone and email enquiries to the Planning Aid Wales Helpline.

· Record enquiry details, assess eligibility and decide on next steps.

· Draft email responses to basic enquiries (with training and templates provided).

· Refer eligible cases to volunteers and monitor their progress.

· Close case files and prepare quarterly Helpline activity reports.

 The ability to speak and write in Welsh is highly desirable.

CVs will not be accepted.

Application resources
Posted by
Planning Aid Wales View profile Organisation type Registered Charity Company size 1 - 5
Posted on: Tuesday, 27 May 2025
Closing date: 16 June 2025 at 17:00
Tags: Advice / Information, Volunteering Management, Customer Service, Engagement / Outreach

The client requests no contact from agencies or media sales.