Website manager jobs
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a highly organised administrator to support our Fundraising team.
In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.
You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
- Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
- Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
- Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
- Assisting with scheduling meetings, managing calendars and organising internal and external communications
- Supporting the preparation of fundraising proposals, presentations and other documentation as required
- Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
- Contributing to the evaluation and continuous improvement of fundraising administration processes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to degree or equivalent
- Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
- Excellent written and verbal communication and interpersonal skills
- The ability to maintain accuracy to a high standard
- Excellent prioritisation skills and time management
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Thank you!
We have an exciting opportunity for a Senior IDVA to join the Specialist Services team in Bedfordshire. This is a fixed term contract until 31st March 2026, which maybe extended subject to funding. This role will be hybrid and be located within Bedford Borough Council.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About this role:
This role supports the service across Bedford Borough. As a Team Leader for the Specialist Services team you will:
- Offer a consistent representative for the twice weekly MARAC
- Be a SPOC for the Front Door - giving advice and support around queries/ concerns about DA
- Carry a reduced caseload
- Support the Safe & Together model
- have line manage responsibilities including Bedford Borough IDVA
You will need:
- IDVA or ISAC qualification
- Experience in multi-agency partnerships and legislative frameworks
- Knowledge of equal opportunities, diversity, safeguarding, and risk assessments
- Understanding of confidentiality, safe working practices, and legal file maintenance
- Experience in customer-focused service delivery in challenging environments
- Crisis management and support experience
- Strong communication, negotiation, and advisory skills
- Ability to work independently, prioritise tasks, and manage competing demands
- Analytical skills for problem-solving and data reporting
- Proficiency in IT and software (Word, Excel, Case Management systems)
- Commitment to continuous self-development
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Thank you!
Coeliac UK currently has an exciting opportunity for a Head of Funding and Engagement, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, 12 month fixed term contract. In return, you will receive a competitive salary of £40,000 per annum.
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
The Head of Funding and Engagement role:
Coeliac UK is looking for a skilled and motivated Head of Funding and Engagement to support the operations, financial stability and growth of the International Society for the Study of Celiac Disease (ISSCD). As Head of Funding and Engagement, you will support the ISSCD’s mission of promoting scientific knowledge, education and quality of care in the field of coeliac disease. This role is interesting and varied, and if you are interested in funding research and have experience working in or with charities, we would like to hear from you.
Key responsibilities of the Head of Funding and Engagement:
- Seeking and sourcing funding to secure financial stability and enable growth of the ISSCD
- Seeking and sourcing sponsorship for the ISSCD’s flagship biennial event the International Celiac Disease Symposium
- Providing advice and supporting to the ISSCD committees to secure funding
- Identifying and establishing a network of key stakeholders to assist the ISSCD in achieving its objectives
- Managing the ISSCD’s website content and updates
- Managing and expand the ISSCD’s social media channels and maintain a schedule of activities to increase engagement
- Processing ISSCD invoices, grants and expense claims in collaboration with the ISSCD Treasurer and the approval of the ISSCD Executive
- Working with the ISSCD’s support agency in the Netherlands
Knowledge, Skills, and Experience required for the Head of Funding and Engagement:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Extensive relevant experience in fundraising, marketing and engagement
- Track record of funding success
- Graduate or equivalent
- Educated to GCSE standard including Grade C / 5 or above in Maths and English
- Excellent command of the English language
- Positive and confident people person
- Proactive and flexible approach
- Strong team player
- Unflappable, ‘can do’ attitude
- Excellent communication skills
Closing Date: 22nd June 2025
If you would like to be considered as our Head of Funding and Engagement, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Thank you!
Head of Health & Wellbeing
Salary: £51,039 Per Annum + Benefits
Based: Cambridge
Hours: Full-Time, 37.5 hours per week
The Role
The Head of Health & Wellbeing is a key member of the College and is responsible for managing the delivery of the College’s operational health and wellbeing provision.
The role holder will be closely involved in student welfare across the College, working closely with undergraduates and postgraduates, Fellows, and staff. They will contribute to the College’s health and wellbeing strategy, ensuring that College provision complements the provision offered through the University’s Student Support Department. This role is pivotal in ensuring the Health & Wellbeing Centre is supported and managed through the delivery of the key responsibilities detailed in the job description.
About Us
Clare College is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive.
Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Our gardens are widely renowned as some of the best in Cambridge and are valued by all members of the College, as well as our guests. Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history.
Salary and Benefits
The annual salary will be £51,039 p.a. In addition to this the post holder would be eligible for a bonus every year, and meals on duty. We also offer membership of a defined salary sacrifice pension contribution scheme, a Healthcare cash plan and parking.
This is a permanent role at 37.5 hours per week. The nature of the role requires some flexibility in working hours. This includes working the first weekend of the start of the new academic year to help welcome new students, as well as working bank holidays which fall during University Full Term. The role may occasionally require evening work to attend events or meet with students as required. Details of a daily working pattern will be arranged with the Senior Tutor.
The closing date is Friday 25th July 2025 and interviews will be held in the week of the 11th of August 2025.
Please note: The College reserves the right to close the vacancy earlier if we find the right candidate.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Clare College is an Equal Opportunities Employer.
Clare College is committed to treating all job applications on their merit irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender, where any of these cannot be shown to be a requirement of the job concerned. Recruitment, selection and promotion procedures will be monitored to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities.
No agencies please.
Thank you!
The post-holder will be responsible for providing practical and emotional support to individuals living with and affected by HIV, and LGBTQ+ people living across the Liverpool City Region. This includes ensuring they have access to essential services, resources, and community networks. The post-holder will also support our outreach efforts, working alongside our wonderful partners to promote good sexual health.
This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity.
The post will involve some travel across the Liverpool City Region (excluding Wirral).
We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV, and the LGBTQ+ community is desirable.
The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience and demonstrate a commitment to continuous learning and professional development.
We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.
Registered Charity
11 - 20
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK’s most inspiring and best-known faith-based organisations, is looking for a passionate and meticulous Training Programme Facilitator to be part of the team at Hadleigh Training Centre Essex.
Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.
Key Responsibilities:
As Relief Training Programme Facilitator, you will be responsible for delivering high-quality training activities for all trainees, embedding a person-centred approach within training activities, focusing on each trainee’s strengths and opportunities to increase independence. You will be required to provide comprehensive reports on each trainee’s engagement and progression towards their goals, including feedback on existing strategies within individual learning support plans.
The successful candidate(s) will be able to demonstrate:
- A passion to be a part of the delivery of high-level training programmes to transform the lives of those we engage with, with previous experience of having worked successfully in a learning environment.
- An awareness of the barriers faced by adults with additional support needs.
- Good communication and interpersonal skills, particularly when it comes to developing good working relationships and building trust.
- The ability to identify a range of approaches when planning and delivering training to recognise individual needs.
- An awareness of relevant regulatory and compliance requirements such as health and safety, data protection, safeguarding, equality and diversity.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce.
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Working hours: Relief role - As and when required
Closing date: 23 July 2025
Interview Date: To be confirmed
Registered Charity
More than 1000
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota basis between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
South Cumbria, Lancaster and Morecombe
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
Role: Head of Finance
Location:Hybrid (on-site 3 days per week in Sheffield)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
We’re looking for an experienced and forward-thinking finance leader to play a central role in shaping the future of the finance team at St John Ambulance. Reporting to the Finance Director (who reports directly to the CEO), this is a high-impact position at the heart of our finance transformation journey—ideal for a self-motivated, qualified accountant who thrives on change and making an impact.
As a senior leader within the organisation, you’ll be instrumental in driving the evolution of our finance function, leading and developing a large, multi-disciplinary team. You'll bring deep expertise across a broad range of finance disciplines and be excited by the opportunity to embed best practices, streamline processes, and strengthen financial governance.
This is more than a technical role—it's a strategic leadership opportunity. You'll collaborate with senior stakeholders across the organisation and externally, using your communication and influencing skills to shape decision-making and support our charitable mission.
You’ll oversee the delivery of timely, accurate management accounts and play a key role in providing high-quality financial reporting to our Trustees and Finance Committee. You'll also take the lead on our statutory audited accounts, acting as the principal contact for both internal and external auditors.
With additional responsibility for cashflow forecasting, treasury management, tax compliance, VAT, and gift aid, this role ensures St John maintains robust financial governance. While charity sector experience is an advantage, it's your passion for making a difference and your leadership in finance that will set you apart.
About You
- Educated to degree level with a full professional accounting qualification (ACA, ACCA, or CIMA).
- Significant post-qualification experience (PQE) in senior financial accounting roles, with strong technical expertise.
- Proven track record in producing annual statutory accounts and successfully managing external audit processes.
- Extensive experience leading and developing large finance teams within complex organisations, driving performance and accountability.
- Skilled in preparing management accounts, income and expenditure reports, and cash flow forecasts to support strategic decision-making.
- Demonstrated success in finance team transformation, implementing process improvements, and enhancing financial controls.
- Experienced in stakeholder engagement at all levels, including Board reporting, and providing expert technical accounting advice to support change and excellence.
About the Role
- Lead statutory and management reporting: Oversee the production of audited statutory financial statements and timely completion of the external audit. Ensure best practice in external financial reporting and take full responsibility for the accuracy and delivery of monthly management accounts.
- Own cash flow and balance sheet management: Lead the preparation of the charity’s monthly rolling cash flow forecast and ensure full ownership of the balance sheet, including timely and accurate reconciliations.
- Strengthen financial controls and working capital: Ensure effective financial processes and controls within transactional teams to manage working capital and drive continuous improvement in financial operations.
- Oversee compliance and tax: Identify, manage and control financial risks, including tax compliance. Provide expert technical accounting advice and ensure the charity remains fully compliant in all taxation matters, including VAT and gift aid.
- Drive counter fraud and governance improvements: Act as the financial lead for the charity’s control environment and counter fraud framework. Champion improvements in fraud awareness, culture, and control.
- Manage key external relationships: Serve as the main contact for the charity’s bankers and investment managers, and act as secretary to the Finance Committee and Investment Advisory Group.
- Optimise treasury and investment performance: Lead treasury activities to maximise returns on working capital and investments, ensuring alignment with the charity’s strategic objectives.
- Develop team and performance culture: Foster a high-performing finance team through regular 1-1s, development reviews, and team meetings. Embed a strong performance management culture in line with St John Ambulance policies.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Thank you!
This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Thank you!
This role is homebased with regular travel to North East and Yorkshire, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Are you ready to make a difference? Join us at Southside Young Leaders Academy (SYLA) as our Programme Officer! We’re looking for a dynamic individual bursting with energy and enthusiasm who thrives in a collaborative environment. In this pivotal role, you will play a key part in planning and delivering our innovative leadership and education programmes while contributing to the overall operations of our charity.
At SYLA, we are dedicated to addressing social and educational inequalities by empowering Black African and African Caribbean boys. Through our comprehensive character education, life skills training, and academic support, we nurture resilience and leadership skills that enable our young leaders and their families to flourish.
If you have a can-do attitude and a passion for supporting youth empowerment, we want to hear from you! Join our team and be part of a transformative journey.
To take on this exceptionally rewarding challenge, you will require:
- An understanding of the barriers faced by young people, particularly those from the demographics that we work with
- Experience working with children and young people
- Exceptional organisational skills with the ability to prioritise workload and take on a range of tasks in a fast-paced working environment setting
- Impeccable IT skills with the ability to confidently use spreadsheets, emails, and databases effectively
- Ability to communicate effectively with people at all levels in an organisation, work collaboratively as part of a team and liaise with external stakeholders in a professional manner
- Excellent oral and written communication skills
- Ability to work independently, showing initiative and delivering to tight deadlines
- Ability to understand and work with people from different cultures and backgrounds
- Ability to work flexibly and offer help to colleagues when needed
- Understanding of Data Protection and confidentiality
- High emotional intelligence, integrity and resilience
- Availability to work on Saturdays during term time
In return, you can expect:
- Flexible working including hybrid working
- 25 days annual leave (plus Bank Holidays), a bonus day on your birthday and discretionary company closure days between Christmas and New Year
- Pension with employer contribution
- Access to Employer Assistance Programme and wellbeing support
- A friendly, diverse, and supportive staff team and Board of Trustees
We are offering an initial 18 month contract for this post with the intention to make it permanent.
Job Description
See the attached Programme Officer application pack for full job description and person specification.
Closing date: 8.00am 22nd July 2025
Thank you!
Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people. This role is offered on a fixed term, three-month basis.
Main Responsibilities:
- To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
- Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
- Liaising with the festival team to ensure all enquiries and issues are resolved.
- Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
- Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas.
- Liaising with exhibitors as and when required and as directed.
- General support in relation to all aspects of the festival.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Experience of a customer service role.
- Excellent communication skills, including the ability to convey ideas persuasively.
- Strong organisational capability.
- Base level Excel or equivalent skills.
- Experience of working under pressure while handling a high volume of public enquiries.
Desirable:
- Experience of using Teams.
- Experience of using a CRM.
- Experience of talking to teachers/schools.
- Understanding of the education sector.
- Familiarity with the Microsoft Office suite.
- A love and knowledge of film.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro-rata).
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Tuesday 29th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Thank you!
We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.
£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
What you'll bring:
Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description