Welfare benefits jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham (Hybrid working - minimum of 2 days in the office)
Interviews: 27th and 28th October
For more information, or to apply, please click 'apply now' to be directed to our website.
Join Our Mission – Drive Impact Through Financial Excellence
We’re looking for a qualified accountant with a strong understanding of charity fund accounting to play a pivotal role in our mission to change the lives of young people. As our Financial & Funding Accountant, you’ll lead our financial accounting team and ensure our financial processes are effective, accurate, and aligned with charity governance standards.
This is a senior accounting role, so we’re specifically looking for candidates who are:
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Professionally qualified (e.g. ACA, ACCA, CIMA or equivalent)
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Experienced in charity financial reporting, including restricted and unrestricted fund accounting
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Confident managing complex funding streams, statutory accounts and regulatory returns.
From owning the balance sheet and managing audits to preparing statutory accounts and regulatory returns, you'll play a key role in maintaining the integrity and transparency of our finances. You’ll work closely with colleagues across the organisation to ensure we maximise every pound of charitable funding in support of our work.
This is more than just numbers, it's about making a real difference. If you're a qualified accountant, who brings charity fund accounting experience, excellent communication skills, and a collaborative mindset, we’d love to hear from you. We welcome applicants from all backgrounds and experiences.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Financial & Funding Accountants?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Financial & Funding Accountants!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preferably London due to the clients you'll be working with; however, we will accept applications for any UK Trust office. This is a hybrid role, and 40-60% of your week will be in the office
Interviews: 3rd and 4th November
For more information, or to apply, please click 'apply now' to be directed to our website.
We’re looking for a bold and creative Business Development Manager to join The King’s Trust. This is an exciting opportunity to drive forward some of the most innovative commercial campaigns, cause-related marketing and fundraising products in the charity sector. Your work will directly power our mission to support young people to live, learn and earn, while helping us grow long-term, high-value brand partnerships.
In this role, you’ll take the lead on securing six-figure strategic partnerships from the consumer and leisure sectors. You’ll work closely with brand, youth marketing, commercial and senior leaders to develop pipelines, respond to briefs, and create bespoke opportunities that inspire brands to work with us. With your relationship-building skills, commercial acumen and creative flair, you’ll deliver compelling pitches, proposals and presentations that showcase the power of purposeful partnerships with The King’s Trust.
If you’re a confident partnership builder with a track record of winning big, thrive in a target-driven environment, and love bringing ideas to life through creative campaigns, we want to hear from you. Join a team that’s ambitious, collaborative and focused on transforming futures, and play your part in helping more young people unlock their potential.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Business Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of a Business Development Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build on your Charity Career with this Activity based role
This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.
You will be someone:
- Who works in a person-centred way.
- Has outstanding organisational skills and plans and budgets well
- Is creative and is an innovative thinker
- Has experience of leading/planning activities across a range of subjects/activities
- Builds relationships both within the team and with external providers
- Communicates well by phone and in person
- Has experience of working with clients who have support needs
Main Duties include:
- To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
- To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
- To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
- To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
- To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
- To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
- To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in activity planning in the public or private sector
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
Please visit the Richmond Carers Centre website for details about how to apply for the role.
Closing date: Friday 31st October 2025
Shortlisting date: Ongoing throughout with Viv Sage (our HR consultant)
Interview date with Richmond Carers Centre: Wednesday 12th November
The client requests no contact from agencies or media sales.
Thank you!
Department: Adult Services
Salary: £29,132.25
Hours: 37.5
Contract Type: Permanent
Are you an experienced support worker ready to take the next step into a leadership role?
We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.
You will:
- Provide supervision, guidance and appraisals for Support Workers
- Work directly with a small caseload to model effective support
- Support service users with tenancy sustainment, recovery, and wellbeing
- Lead on complex support or tenancy breach issues
- Support recruitment, staff induction, training and performance development
- Ensure accurate recording of outcomes and contract performance indicators
- Build effective working relationships with internal teams and external agencies
- Collaborate with the Community Lead Manager to deliver service targets
- Contribute to team culture, best practices and continuous improvement
You are:
- Experienced in mental health or housing-related support services
- Able to supervise and develop a frontline team
- Person-centred, with strong communication and relationship-building skills
- Confident managing risk, support plans, and complex casework
- Knowledgeable in safeguarding, tenancy rights, and support frameworks
- Skilled in working collaboratively with a wide range of professionals
- Organised, proactive and values-driven
About us:
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-224 537
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Copywriter and Content Creator
We have an excellent opportunity for a Copywriter and Content Creator to join the Strategic Communications team.
Position: Copywriter and Content Creator
Location: Devon/Hybrid (fully remote working considered)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £33,208 per annum
Contract: Permanent
Closing Date: Sunday 2 November 2025. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Date: Week commencing the 24th November 2025.
About the Role
You will gather, develop and produce creative content for use across all campaigns and communication channels that demonstrates the relevance and urgency of the charity’s work worldwide. This role will have a specialist focus on creating copy and content that can be used in corporate, business-to-business and brand communications and campaigns.
Your principal duties and responsibilities will include
- Generate original and creative written content for use across a range of projects and campaigns with a specialism focus of corporate, B2B and brand communications and campaigns.
- Generate a broad range of creative, effective content types including social media posts, reels and stories.
- Create succinct, impactful and engaging copy for news stories, video scripts, long-form magazine and web articles, brochures, reports, advertisements, social media, video storyboards and more.
- Work closely with the senior leaders and directors internationally to generate tailor-made written content. For example, speeches, presentations, opinion articles and LinkedIn articles and posts.
- Present initial ideas to relevant managers and stakeholders with a view to developing them into workable concepts.
- Ensure all copy is proofread and reviewed for accuracy and tone of voice, working as a brand guardian.
- Act as a business partner and point of contact for various stakeholders and regional in-country colleagues, nurturing relationships to generate a steady flow of content.
The working pattern for this role will be hybrid working, which combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be at least 2 days a month.
Candidates must be able to travel to Sidmouth for onsite attendance.
About You
We are looking for an experienced professional with proven commercial copywriting skills and experience spanning a broad range of formats (e.g. social media, opinion articles, advertising, scriptwriting) and a firm understanding of storytelling.
You will also have:
- Experience creating a broad range of social media content types.
- Versatility and a solid understanding of brand and tone of voice.
- An ability to write creative, engaging copy to tight deadlines.
- Excellent written and verbal English.
- Excellent proof-reading skills and an eye for detail.
- An understanding of how to write and create content for search engine optimisation.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
- Competitive pension.
- Life assurance
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Copy Writer, Content Creator, Copywriter and Content Creator, Marketing, Communications, Digital Content, Digital Marketing, Copy Writing, Content and Media, Brand Media, Marketing and Communications, Online Content.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Department: Adult Services
Salary: £29,132.25 Pro rata
Hours: 18.75
Contract Type: Fixed Term Contract
Are you an experienced support worker ready to take the next step into a leadership role?
We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.
You will:
- Provide supervision, guidance and appraisals for Support Workers
- Work directly with a small caseload to model effective support
- Support service users with tenancy sustainment, recovery, and wellbeing
- Lead on complex support or tenancy breach issues
- Support recruitment, staff induction, training and performance development
- Ensure accurate recording of outcomes and contract performance indicators
- Build effective working relationships with internal teams and external agencies
- Collaborate with the Community Lead Manager to deliver service targets
- Contribute to team culture, best practices and continuous improvement
You are:
- Experienced in mental health or housing-related support services
- Able to supervise and develop a frontline team
- Person-centred, with strong communication and relationship-building skills
- Confident managing risk, support plans, and complex casework
- Knowledgeable in safeguarding, tenancy rights, and support frameworks
- Skilled in working collaboratively with a wide range of professionals
- Organised, proactive and values-driven
About us:
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-224 540
Thank you!
Position: Head of Content and Channels (Digital)
Hours: Full-time (35 hours a week)
Contract: 18 months fixed term contract
Location: Office-based in London office with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
You’ll lead content and engagement strategy across the organisation, shaping how we grow reach and sustain meaningful engagement.
You’ll guide creative, editorial and design teams to deliver content that is clear, consistent and impactful across every format.
You’ll oversee our digital channels, using insight and innovation to connect more people with our mission and strengthen loyalty.
As a cross-organisational leader, you’ll champion high standards, collaboration and learning, helping us tell a unified story that builds trust and connection.
Please note this is a fixed term contract for 18 months
Closing date for applications: 9:00 on Monday 27 October 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Job Title: Corporate Partnership Manager
Department: Fundraising
Reports to: Head of Philanthropy and Partnerships
Location: Hybrid-Home working with occasional travel to London office
Salary: £30,810 based on working 30 hours per week, all year round (Based on £38k full time equivalent)
Hours: 30 hours per week
Contract: Part-time, all year round, permanent
Closing Date: 3rd October 2025
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
The Corporate Partnerships Manager will be responsible for developing and implementing a successful programme of corporate fundraising to reach an agreed annual target. This will include managing our current corporate supporters, maximising their potential and securing new corporate support
Key responsibilities include:
To develop and grow Young Epilepsy’s existing strategy for raising money from corporates
To account manage all existing corporate relationships ensuring that the relationship is developed to its maximum potential with first class stewardship
To proactively identify and secure new corporate relationships in line with the organisation’s business plan and priorities
Managing Corporate Partnerships Officer
What we need from you
Experience of implementing a successful corporate fundraising strategy
Recent and proven success of fundraising from companies and organizations
Recent and significant experience of working in a target-driven environment.
Experience of successfully delivering against financial targets within specified deadlines
Your benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.
We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.
Informed by young people and drawing on our strong legacy of expertise in education, health
and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:
- Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
- Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
- Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Assistant
We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join the busy Digital Team as a Digital Marketing Assistant.
Position: Digital Marketing Assistant
Location: Devon/Hybrid (onsite attendance currently anticipated to be at least 2 days a month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.
Salary: £26,000 per annum
Contract: Permanent
Closing Date: Sunday 19 October 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for our digital marketing channels, focusing on appealing to our target audiences and current supporters in a positive and engaging way.
Your principal duties and responsibilities will include
- Assisting with the generation of content for the Sanctuary’s digital marketing channels.
- Writing and editing social media copy for all departments.
- Creating digital content in its various forms including video and images, using photo and video editing software as required.
- Monitoring incoming social media activity including comments and direct messages, liaising with colleagues from across the organisation to provide answers to often complex questions and engaging in a timely and appropriate manner where required.
- Assisting with the delivery of fundraising and commercial activities to maximise the charity’s digital income generation and supporter stewardship opportunities.
- Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way.
- Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.
The working pattern for this role will be hybrid working, which combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be at least 2 days a month.
Candidates must be able to travel to Sidmouth for onsite attendance.
About You
You will have experience of creating engaging content for social media channels, social media community management and reporting.
You will also have:
- An excellent standard of written English and communication skills, including copywriting for different audiences.
- A good base knowledge of digital marketing and fundraising.
- Adept at using photo and video editing software, ideally the Adobe suite.
- Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
- Strong I.T. skills (proficient in Word, Outlook and Excel).
- Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).
- UK, full valid Driver’s licence.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
- Competitive pension.
- Life assurance
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Digital Marketing Assistant, Digital Marketing Officer, Digital Marketing and Communications Assistant, Digital Marketing Executive, Marketing Officer, Marketing Executive. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business Development & Partnerships Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role, requiring attendance at our St. Paul’s, London office for a minimum of 2 days per week. Candidates must be based within a reasonable commuting distance to London and have the existing right to work in the UK.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 12pm on Monday, 26th October 2025
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Registered Charity
11 - 20
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
Our vision: every young person should have the opportunities, tools and support they need to create a positive future.
ABOUT THE ROLE
As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time.
Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community.
It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people.
You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience)
- Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked.
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
KEY RESPONSIBILITIES
Fundraising (approx. 80%)
- Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving.
- Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals.
- Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities.
- Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed.
- Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations.
Communications (approx. 20%)
- Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact.
- Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values.
- PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible.
- Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community.
General
- Work closely with the CEO to align fundraising and comms priorities.
- Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact.
- Represent TRAIN at meetings and community events.
- Contribute to the life of a small, collaborative team.
ABOUT YOU
We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes.
Essential qualities
- Strong written communication skills: able to produce clear, persuasive bids, reports and updates.
- Good at building relationships, whether with colleagues, partners or supporters.
- Organised and reliable, able to manage multiple deadlines.
- Comfortable working independently but also a collaborative team member.
- Confident using IT tools (Microsoft Office, online research, basic social media platforms).
- Passionate about TRAIN’s mission and motivated to make a difference for young people.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of fundraising, bid writing or income generation in any setting.
- Understanding of trusts and foundations, or the ability to learn quickly.
- Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms).
- Familiarity with CRM or pipeline management tools.
- Knowledge of charity fundraising regulation and GDPR.
- Confidence in representing an organisation at events or meetings.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
Recruitment timeline
- Applications open: Thursday 18 September
- Applications close: Thursday 16 October (midnight)
- Shortlisted candidates notified: Friday 17 October
- Interviews: Thursday 23 October
Registered Charity
1 - 5
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about the power of sport to transform lives? Do you want to be part of Team UK’s journey to the Invictus Games?
As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we’re expanding our team to reach even more members of the Armed Forces Community.
We are excited to be recruiting three Sport Development Officers who will play a vital role in developing and delivering sport and physical activity programmes, while contributing directly to the preparation and participation of Team UK at the Invictus Games. This is more than a job. It’s a chance to empower recovery, inspire achievement, and to be part of something extraordinary!
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- Proactively promote the benefits of sport and physical activity by encouraging and motivating beneficiaries to get involved and remove barriers to participation.
- Support Team UK beneficiaries face-to-face or online which includes identifying welfare needs, complete assessments and be on-call as required.
- Work closely with coaches, Recovery colleagues and stakeholders to develop, deliver and evaluate multi-sport and physical activity programmes using a proactive and evidence-based approach.
- Support the planning and delivery of Alumni events, Team UK training camps and other high-profile sporting events in the UK and overseas.
A solid knowledge and understanding of sport and experience working within a sporting environment is essential.
The role is homebased but there will also be regular travel nationally to attend events, training or meetings and the potential for international travel in the future.
Find out more about Team UK, how the power of sport has an impact on recovery, and read inspiring stories about how the Invictus Games have helped our beneficiaries.
Employee benefits include:
- 28 days’ paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
We’re currently recruiting a number of exciting roles within Recovery Services so if you’re looking to join a supportive, passionate and forward-thinking team, be sure to check out our other roles and find the one that’s right for you:
- Recovery Case Officer
- Recovery Support Officer
- Recovery Pathways Coordinator
- Recovery Programmes Administrator
- Recovery Logistics Coordinator
- Team UK Programmes Officer
- Team UK Administrator
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Friday 24th October 2025
Interview Dates: w/c 10th November 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
Thank you!
Position: Head of Digital Delivery and Planning
Type: Full-time (35 hours a week)
Contract: 18 months fixed term contract
Location: Office-based in London office with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
You’ll lead the end-to-end planning, governance and delivery of our cross-organisational engagement roadmap.
Working with product, project, production and technical specialists, you’ll make sure our work is strategic, insight-led and outcome-focused.
You’ll oversee communication, resourcing and delivery across a complex mix of projects, products and campaigns. Everything you do will align to our goals and capacity.
You’ll embed high standards of process, performance, accessibility and security, and drive continuous improvement in how we work.
As a cross-organisational leader, you’ll guide senior colleagues through planning and prioritisation to help us deliver impact at scale.
Please note this is a fixed term contract for 18 months.
Closing date for applications: 9:00 on Monday 27 October 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
- PCS Clapham or Regional office
Successful candidates for the post of Head of Communications will be able to demonstrate:
- Professional experience of working in a communications field
- Problem-solving ability in crisis or challenging situations
- Understanding of different communications media and how to use them effectively
- An interest in developing communications technology
- A record of positive collaboration, building strong working relationships
The main duties of the Head of Communications role include:
- Leading on internal and external communications strategies that align with the union's overall goals
- Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
- Motivational management and development of the team
- Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
- Budget management, bid preparation and liaising with suppliers
Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.
Closing date: 12 midday on Monday 20 October 2025
Interviews will be held by Zoom: Tuesday 4 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF COMMUNICATIONS
Ref: 1025
Grade: Band 5, London or Region
Salary
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689 p.a.
Location: PCS Clapham or Regional Office
Purpose of the job:
Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.
Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.
To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.
To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.
To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.
Responsible to: Head of Campaigns & Communications
Responsible for: Band 4 officers and Support staff
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.
Internal:
PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.
Main duties and responsibilities
1. Key areas
- Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
- Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
- Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
- Responding to crises or challenging situations quickly and professionally
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the communications team
- Represent PCS at external meetings
- Provide advice to and lead relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for line manager when required
3. Communication
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports to staff and members
- Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
- As necessary, represent PCS and liaise with outside bodies
4. Team Working
- Proactively promote team working and collaboration across the organisation
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
6. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: HEAD OF COMMUNICATIONS
Ref: 1025
Date: September 2025
Location: PCS Clapham or Regional office
ESSENTIAL FACTORS
QUALIFICATIONS
- Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience
EXPERIENCE
- 5 years experience in communications field within a complex membership organisation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- High level project management, problem solving and decision making
- Responding to crisis or challenging situations
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices, in a communications context
- Impact and use of Digital and IT applications in a trade union
- Methods and techniques for bargaining, campaigning and organising
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
- High standard of organisational ability
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
