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Page 5 of 11
Remote
£30,000 per year
Full-time
Temporary (18 Months)
Job description

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

  • 25 days holiday plus England bank holidays
  • Employer pension contribution up to 5%
  • Life insurance, critical illness cover & private health benefits
  • 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

  • Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
  • Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
  • Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
  • Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
  • Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

  • Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
  • Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
  • Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

  • Assist in data collection and impact tracking to measure outreach programme success.
  • Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
  • Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

  • Support the development of marketing materials and communications to promote outreach events and initiatives.
  • Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

  • Experience in event coordination, community outreach, or programme administration.
  • Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
  • Excellent verbal and written communication skills, with the ability to engage diverse audiences.
  • Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
  • Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
  • Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
  • Self-motivated and proactive, able to work independently while supporting a small team.
  • Willingness to travel extensively and occasionally work outside standard office hours to support events.
  • Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

  • Experience working in the energy, charity, or community outreach sectors.
  • Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Posted by
British Gas Energy Trust View profile Organisation type Registered Charity Company size 1 - 5
Posted on: Tuesday, 29 April 2025
Closing date: 29 May 2025 at 23:30
Tags: Engagement / Outreach, Programme Management

The client requests no contact from agencies or media sales.