Welfare officer jobs in city centre, cardiff

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221404

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.

Responsible to: Engagement Team Manager
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements
 

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221405

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits

• Salary – £13,500 per annum PTE
• 17.5 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221403

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.

You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.

You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.

You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.

Key Responsibilities include:

• Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.

• Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.

• Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.

• Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.

• Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.

• Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.

• Responsible for job descriptions, person specifications, recruitment packs and job adverts.

• Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.

• Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners

• Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.

• Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’

Essential criteria includes:

• HR qualification or significant demonstrable experience.

• Coaching qualification or significant demonstrable experience.

• Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.

• Demonstrable experience working in a changing and flexible organisation.

• Demonstrable problem-solving and conflict resolution abilities.

• Demonstrable knowledge of best practices, employment laws, and regulations.

• Effective communication skills.

• Strong interpersonal skills – a genuine team player able to relate to a wide range of people.

• Ability to work on own initiative and manage own workload.

• Demonstrable experience of EDI principles.

Desirable experience includes:

• Personal experience of kinship care.

• Experience of working in a dynamic and fast-changing workplace.

• Exceptional business-partnering skills

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.     

• Application deadline:  Thursday 22 May, 9am
• First interview:                 29 May - 2 June
• Second interview:            TBC

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Sheila Coates Foundation is a registered charity that provides funds for secondary schools or colleges in England in order to support autistic students.

Our current Business Manager is retiring. We are therefore seeking a new Business Manager to join our small team of professionals. With strong knowledge and skills, the Business Manager will ensure that the charity is well administered and meets its governance, financial and employment responsibilities. The successful candidate will work collaboratively with Trustees and staff to ensure that our funds make the biggest difference to autistic students.

The role of the Business Manager is to work closely with the Chief Executive, Chair, and the Board of Trustees to ensure the charity is effectively managed and meets its governance, financial, and employment obligations. The Business Manager will also support the charity's development, helping to implement its aims and objectives, ensuring that its projects align with its brand and values, and contributing to areas like grant giving when necessary.

The Business Manager will be accountable to the Board of Trustees and directly report to the Chief Executive and Chair of Trustees. Key responsibilities include overseeing the charity's finances, providing financial updates to the Board, ensuring the charity operates in line with legal and regulatory requirements, and managing policies and systems that ensure the charity functions smoothly.

The Business Manager will oversee financial tasks such as budget management, payroll, year-end statements, liaising with auditors and accountants, and ensuring compliance with relevant financial laws. In terms of management, the Business Manager will support the Board and Chief Executive in their operational and strategic work, manage external service providers like IT and HR services, and maintain strong relationships with partners and stakeholders.

The role also involves planning and organizing resources to support the charity's development, enhancing its reputation, and staying updated on relevant laws, particularly in finance, charity governance, and employment law.

Sheila Coates Foundation is committed to providing services that embrace diversity and promote equality of opportunity. Everyone who benefits from our services or works for us in a paid or voluntary capacity should be safe, empowered to play a part in promoting their own welfare and that of others and able to live a life free from abuse. This applies to all, regardless of age, gender, ethnicity, disability, sexuality or belief.

Background 

People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.

By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive. 

As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.

This dual approach allows us to work at every level of civil society, from the grassroots to the global. 

We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:

• Answered 575 calls for assistance across 100 countries.

• Delivered over 6,000 hours of mentoring and accompaniment.

• Trained over 1,000 activists in 112 holistic security workshops.

Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out. 

We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?

Role description

As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles. 

A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable. 

Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action. 

Your primary responsibilities will include: 

• Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe. 

• Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.

• Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems. 

• Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign. 

• Budget Management. Manage a programme budget for cultivation and stewardship events and activities.

• Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.

• Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals. 

Person specification 

Essential 

• You will have extensive experience managing a HNWI or major gift portfolio. 

• You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe. 

• You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action. 

• You will have excellent verbal communication skills, including English language skills, both spoken and written. 

• You will have experience working with senior stakeholders and board members to support fundraising activities. 

• You will have an ability to work both strategically and operationally.

• You will have creative thinking and problem-solving aptitude.

Desirable

• You may have experience working within a global nonprofit. 

• You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape. 

• You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices. 

• You may understand tax-efficient donation mechanisms in the UK, US, and across Europe. 

• You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists. 

If you feel you meet some but not all of the criteria, we would encourage you to get in touch. 

Terms and remuneration

This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged. 

We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida. 

In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:

• Salary of £46,900 per annum.

• 7% employer pension contribution.

• Family private medical insurance.

• Employee Assistance Programme, including welfare counselling.

• Unlimited professional coaching.

• Enhanced annual leave of 25 days plus local public holidays.

• Additional leave days for annual closedown.

• Enhanced sick pay.

• Flexible working, including flexitime and remote and home working.

• Access to local coworking spaces.

• Support for climate action:

  • Personal carbon emissions offsetting.

  • Up to two additional leave days for sustainable travel.

  • Up to two additional leave days for climate activism.

• Apple MacBook and peripherals.

If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no  local statutory provision. 

Diversity, equity, and inclusion

Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.

Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.

Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.

We have checked the text of this advert using the Gender Decoder tool.

Safeguarding

Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.

How to apply

Please submit your application using our online form and note the following dates:

• Closing date: 30 May 2025

• Interviews: w/c 9 June 2025 

• Desired start date: As soon as possible 

Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.

The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity. 

The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams. 

You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.

The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.

We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.

• Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
• Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 18th May– Midnight

1st  interviews will take place on: 2nd Juneheld via Teams

2nd interviews will take place on: 5th & 6th June – in person at the London office.

We kindly ask that previous unsuccessful applicants do not submit another application. 

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK. 

We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens. 

This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights. 

You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience. 

*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.

Main duties and responsibilities: 

1. Strategic research and issue analysis

You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK. 

• Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns). 
• Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
• Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
• Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.

2. Policy development and advocacy

• Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
• Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.

3. Report writing and presentation 

• Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
• Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences. 
• Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.

4. Stakeholder engagement 

• Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
• Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.

5. Monitoring and evaluation 

• Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders. 

6. General responsibilities 

• Represent the views of the3million in the media, when appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specification 

Knowledge and experience:

• Experience (2+ years) working within research or investigative settings 
• Proven track record in producing research reports and presenting research findings

Skills: 

• Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
• Excellent attention to detail 
• Excellent writing skills, with the ability to produce high quality reports and other written materials
• Strong presentation skills
• Ability to build rapport with research participants through individual or group interviews
• Proficient in using spreadsheets for data analysis
• Awareness of research ethics and data protection

Personal attributes: 

• A deep commitment to migrants’ rights and a passion for social justice
• Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
• Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups

Desirable 

• Experience working on immigration policy, human rights, or social justice
• Experience of obtaining information through Freedom of Information requests 
• Experience of building research tools and developing creative methods and techniques of research
• Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Working conditions

Position: Full time 
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.

• Location: Remote

Salary: £38,000-£42,000
Contract Type: Permanent
 
About Police Care UK
 
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
 
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
 
Who We’re Looking For:
 
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
 
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
 
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
 
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
 
Main Responsibilities:

• Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
• Research and identify new funding opportunities from trusts, foundations, and statutory sources.
• Write compelling, tailored funding proposals, applications, and reports.
• Work closely with finance and clinical teams to monitor and report on grant expenditure.
• Organise meetings, presentations, and site visits to engage and inspire funders.
• Provide timely updates, reports, and impact statements to funders.
• Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
• Plan and deliver an effective legacy marketing strategy.
• Champion Police Care UK and the support it provides to our police, their families and the wider police service.

 
Experience:
 

• Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
• Experience of raising substantial fundraising income and achieving performance targets.
• Building and nurturing relationships with grant-making bodies.
• Setting and achieving ambitious income targets from major donors.
• Experience or understanding of effective legacy marketing and administration processes.
• Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
• Managing multiple deadlines and working under pressure.

 
Knowledge:

• Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
• Understanding of financial budgeting and grant compliance.
• The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
• Proficiency in fundraising databases and Microsoft Office.

Skills:

• Exceptional communication skills.
• Strong research skills to identify new funding opportunities.
• Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
• Analyse donor trends and provide insights to enhance major donor fundraising strategies.
• Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
• Strong relationship-building skills with funders and internal stakeholders.
• Ability to craft persuasive funding applications.

 
Additional:

• Pro-active and highly self-motivated.
• The ability to change and adapt to changing needs and circumstances.
• Ability to work collaboratively and to support a skill sharing agenda.
• An empathy with the police service and the welfare needs of police officers and their families.

Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
 
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
 
Limitations
 
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
 
Equal Opportunities Policy
 
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
 
REF-221397

Insights Analyst - Charity - FULLY REMOTE

Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.

As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.

Key Skills:

• Proficient in SQL for querying and manipulating data to extract meaningful information.
• Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
• Familiarity with the Google suite, Google Sheets, Google Meets, etc.
• Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.

Contract Details:

• Position: Permanent (Fully Remote)
• Salary: £40,000 per annum
• Location: Home-based, ideally UK

This is an exciting opportunity to join a dynamic team within a truly impactful organisation.

To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.

We have an exciting opportunity for a Victim Services & Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Pontypool Police Station, Pontypool (With need for travel, hybrid working, flexible).

As a Victim Services & Engagement Officer you will be:

• Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management.
• Carry out effective management of volunteers, assessing their competence to practice using national guidelines
• Promote the work of Victim Support by attending local community and public events

You will need:

• Proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
• Experience of Managing a caseload including complex case management.
• Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
• Understanding and knowledge of an active commitment to promoting equal opportunities and diversity.
• Experience of managing safeguarding issues and relevant legislation
• Managing, value, providing support and guidance to a team with a strong client service focus
• Ability to promote the work of a multi-agency hub

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
• Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Ensure that support plans are developed with clients where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service.
• Provide accurate and timely performance information for internal and external use.
• Work with the client and other statutory and voluntary agencies to address the identified needs.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
• To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
• Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
• Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.

You will need:

• To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
• The ability to undertake impact and risks assessments and identify appropriate support
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
• The ability to manage a demanding workload and to meet a range of conflicting deadlines.
• The ability to identify, develop and maintain partnerships with all relevant external organisations.
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
• Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.