Wellbeing access worker jobs
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Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
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The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
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Answer a range of queries and offer reassurance to all callers.
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Refer clients to Adult Social Care for an assessment where appropriate.
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Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
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Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
About the role:
As a Night Support Assistant in our Wandsworth accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. Whether working alone or in coordination with nearby sites through our buddy system, you'll be part of a wider team committed to making a real difference - every night.
This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.
Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.
The working rota for this role is two nights per week - Friday and Saturday.
About you:
- Experience of developing good relationships with people, you should evidence qualities including flexibility and resilience. The ability to negotiate and influence others to change.
- The understanding of and the ability to apply knowledge of equal opportunities into practice, and the ability to engage and relate positively to people from a range of backgrounds and cultures.
- An understanding of the principles underlying a quality and customer focussed service with a willingness to work in a way that empowers our clients.
- A level of literacy, numeracy and IT skills sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday 25th May at midnight
Interview Date: Monday 9th June at QTR Service in Wandsworth
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who can support people to take positive steps to improve the way they manage their mental wellbeing and day-to-day lives, based on what matters most to them.
Taking referrals from GP practices, you’ll work with adult mental health patients to identify what is affecting their health and wellbeing. You’ll then work with them to create a personalised support plan to improve resilience, health and wellbeing. You’ll find services and activities that offer practical, social and emotional support, working as a team with other healthcare professionals who may provide more traditional medical interventions.
This might mean connecting people with art classes, walking groups or gardening clubs, or it could be signposting to more practical support, such as services providing advice on debt or housing issues. It’s essential that you can listen carefully, build relationships, and motivate people to make choices and changes about the things that matter to them.
The position is based in Sheppey and applicants must have experience of working with adults in a medical or social care setting, and of providing mental health support. Additional experience of providing mental health support to children and young people would be an advantage as a small number of referrals are from this group.
You should be organised, self-motivated and able to work as part of a team and on your own. Car driver essential.
Don’t wait. Apply today.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Children's Worker
South Derbyshire
£26,737 per annum
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants
Do you have demonstrable experience of working with children and young people who have experienced domestic abuse or trauma?
Have you got a Level 3 qualification in Childhood Studies, Youth Work or similar?
If yes we want to hear from you!
Our client has an exciting opportunity for you to broaden your current skills, knowledge and experience as a Children’s Worker
Project Information
Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. Their services include:
- Refuge (including both communal refuge and dispersed (Individual safe accommodation) which is offered to both women and men (dispersed only) with or without children who are fleeing domestic abuse.
- Community based outreach support working with women and men living in the local community who are living with the impact of domestic abuse.
- Specialist support for children who are of have experienced domestic abuse (both refuge and community based support are available).
The Role
No two days will be the same, so if you like variety this may be the ideal role for you!
As a Children’s worker, you will provide structured support to children, young people and their families who have experienced domestic abuse. You will be confident liaising with stakeholders eg. schools, social care. You will also be responsible for completing a healthy relationship programme of work, Safety Planning, and Signposting children and families to appropriate support.
You will be able to demonstrate working knowledge of safeguarding procedures for adults, children and responsibilities, in relation to information sharing including multi-agency working. In addition, you will be expected to effectively communicate sensitive and complex issues with a range of people and have the ability to manage your own case-load.
Requirements
You will recognise the impact domestic abuse can have on children, young people and their families, also have an understanding of risk assessing. In addition, the ideal candidates will:
- Be friendly, approachable, and flexible.
- Have great communication skills
- Relevant numeracy and literacy qualification and knowledge of basic IT skills (e.g. Microsoft Office packages)
- Hard-working and a team player
- Experience in Domestic Abuse preferred, but not essential.
- Due to the nature of the role it is essential that you hold a full valid driving license with unrestricted access to a vehicle and business insurance.
Why work with them?
For all the care you give, our client's benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
Please note, they may close the advert before the closing date if they receive sufficient interest.
Please note that they are not currently offering visa sponsorship.
Recovery Worker Location: Durham Salary: £24,460 inclusive per annum, OTE approx. £28,000 including sleeps and on calls. Contract: 12-month fixed term, full time (37.5 hours per week) based on a rota including evenings, nights and weekend. Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they support? Mental Health Recovery Workers ensure our residents are at the heart of everything we do. As a Mental Health Recovery Worker, you will be integral to our team, providing essential support to individuals accessing our mental health services. Your primary focus will be on delivering person-centred support that empowers those that we support to achieve their recovery goals. This position offers the opportunity to make a meaningful difference while working in a collaborative environment. Independence and resilience can look and feel very different to each and every one of us. That’s where you come in. Responsible for supporting and inspiring the people who use our services to maintain their accommodation and build independence skills. About the Service We work with people on a one-to-one basis, using a recovery based model and individual support planning to empower them to develop opportunities, gain skills and experience and make positive choices in their lives. We have eight self-contained flats for people to develop the skills needed to move on to more independent living. Our staff team works individually with tenants to develop practical and emotional tools and skills to become and stay independent. We can help with the practical elements of having a tenancy for someone who may have spent some time in other settings such as hospital, as well as the opportunity to develop skills and confidence in a community-based setting. About You: No formal qualifications required as full training will be provided. If you have the skills and qualities listed above, we want to hear from you. Candidates with an understanding of mental health issues and/or lived experience would be welcomed. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties, which may include evenings, weekends and nights. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. WayThrough is committed to delivering high-quality mental health services that prioritize client-centered care. We foster a collaborative environment where our staff can grow professionally while making meaningful contributions to our community's wellbeing. Waythrough was formed on 1st June 2024, when two national charities, Richmond Fellowship and Humankind, with years of experience of providing support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence, merged to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POST: Healthy Relationships Project Worker
RESPONSIBLE TO: Senior Project Worker
HOURS: 37.5 hours per week between the hours of 9am - 10pm Monday to Sunday, (flexibility is expected to suit the needs of the project and young people)
Once a successful probation period of 3 months is completed the option to opt into our 4 day working week is implemented.
ORGANIZATIONAL AIMS:
1. To initiate, build and maintain purposeful relationships with young people
2. Encourage young people to broaden their horizons to be effective citizens
3. To support young people in their understanding of risk and challenge
4. Support young people to identify and achieve aims so that they may reach their full potential
OUR VALUES:
Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.
Our aim is to EMPOWER and SUPPORT people.
We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.
JOB PURPOSE:
The Healthy Relationship Worker will be responsible for supporting both young people and families around topics relating to relationships and sexual health through delivery of one to one and group work support.
MAIN RESPONSIBILITIES:
• Provide a support service to young people across Cardiff, working in partnership with statutory and voluntary professionals to ensure young people are supported with their sexual health and relationship needs.
• To plan, deliver and evaluate one to one and group activities which support the sexual health and wellbeing of young people in Cardiff, with a particular focus on vulnerable young people and those at risk.
• To have a good understanding of current issues affecting young people with a focus on relationships, teenage pregnancy and risk factors associated with teenage pregnancy
• Support with the admin and coordination of the C-Card scheme.
• Work with local and national partners to support young people to gain access to appropriate information and advice in relation to relationships and sexual health.
• To maintain records and provide reports to funders and senior management as necessary
• Promotion of the service to relevant partners in health, education and social services, to include an active social media presence.
• To maintain accurate records of young people accessing the service and statistical information, to allow effective evaluation for funders.
• To attend various staff group/team meetings both internal and external.
• To attend any identified training as agreed with the line manager.
• To adhere to and comply with all organisational policies and procedures.
• To be able to respect the Christian ethos of the YMCA and uphold its values
• Other duties as thought relevant and appropriate by the Management to ensure the day-today operation of the organisations which includes covering others roles in their absence.
PERSONAL SPECIFICATION Healthy Relationships Worker
Essential
- Driving licence and access to own vehicle
- Minimum of Level 3 Qualification in Youth & Community or a similar discipline
EDUCATION
- Minimum of Level 3 Qualification in Youth & Community or a similar discipline
KNOWLEDGE/EXPERIENCE
- Demonstrable experience in working with young people
- Proven track record of working with young people
- Knowledge and experience in session planning and evaluation
- Knowledge and understanding of All Wales Child Protection Procedures, Health and safety, equal opportunities and Confidentiality
- Understanding and value of equality and diversity in the workplace
- Experience of liaising with external agencies and partnership working
- Knowledge of services available for young people with experience of signposting and referring to relevant agencies
SKILLS
- People focused and non-judgmental attitude
- Organisational skills: Ability to prioritise and manage own workload and time
- Ability to make decisions
- Ability to manage difficult situations and challenging behavior with young people
- Ability to relate to young people from a wide range of backgrounds
ATTITUDE
- Commitment to effective service delivery to young people
- Commitment to good practice standards
- Positive approach to change / innovation
- Able to respect the Christian ethos of the YMCA and uphold its values
- Commitment to co-operative working and able to work autonomously and as part of a team
- Professional approach to confidentiality, boundaries and anti-discriminatory practice
- Reliable / dependable
- Flexible working ability to work weekends and evenings due to the nature of the post
OTHER
- Driver with own transport with business insurance
Desirable
EDUCATION
• Qualification in working with children and young people
KNOWLEDGE/EXPERIENCE
· Knowledge of the C-Card Scheme and/or trained C-Card Assessor
OTHER
- Ability to speak Welsh
Here for young people, here for communities and here for you.
The client requests no contact from agencies or media sales.
As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.
Key Responsibilities
- Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
- Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
- Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
- Support local groups to meet safeguarding, health and safety, and information governance standards.
- Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
- Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Warwickshire
Salary: £13,445.70 per annum
Contract type: Part-time, Fixed Term (12 Month Maternity Cover)
Hours: 19.5 hours per week, must include Tuesday's
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role.
Closing Date: 09:00am 19 May 2025
Interview Date: 29 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Helpline IDVA
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (Until 30 September 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children as well as working closely with Refuge’s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team.
This is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies.
Some of the key responsibilities for this role are to provide a single point of contact for referrers, including self-referrals, into Refuge’s duty referral line/ helpline service and to establish the risks to and the needs of survivors of domestic abuse, identifying and prioritising those at the highest risk. You will also support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 28 May 2025
Interview Date: 4 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering young people up to the age of 25 to make positive life choices?
Do you have the experience and dedication to engage with those at risk of offending or already involved in the youth justice system, and inspire them to build a better future?
If so, we have an exciting opportunity for you!
The James Brindley Foundation is seeking a committed and compassionate individual to deliver our accredited Full Circle Programme (FCP). This powerful initiative provides one-to-one interventions, educational workshops, and school assemblies to help young people reduce their risk of involvement in youth violence and crime. Full training and extensive support will be offered to the successful candidate.
At The James Brindley Foundation, we want to live in a country where no one walks in fear of youth violence. We believe that, when everyone accepts personal responsibility for those around them, inevitably violence will be reduced and ultimately, lives saved.
If you're up for the challenge, share our vision and want to make a lasting impact, apply to join us today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Foster Carer
Overview
The family support foster carers (FSFCs) mentor their families and offer short breaks for children, offering stability and giving parents time to address their challenges with support. They provide feedback on their involvement with the families during review meetings.
The FSFCs could be experienced foster carers within the service who want to develop their skills and explore a new opportunity within fostering. Alternatively, they can be recruited specifically to this role in SUSD but must gain approval prior to commencing in the role. Is it imperative that the FSFCs have the skills and commitment to working with both parents and children as part of the SUSD programme. A role description for the FSFC is included in this pack.
Role and Responsibilities
The key aspects of the role are to
- provide weekly mentoring support for parents who are referred to SUSD. There is maximum caseload of 4 families at any one time.
- support the family to set and review goals, using our Person Centred Planning app.
- provide one planned short break each month for each referred child.
- offer crisis response support to families in the form of phone calls, visits or crisis short breaks.
- attend training provided by The Fostering Network & the Local Authority, enabling the FSFC to provide training and support to families.
- help with family activities, such as outings, family activities, summer schemes and residentials
The Family Support Foster Carer will be required to record details of the support provided, sharing with the supervising social worker as appropriate. During weeks that the FSFC has attend a review or support meeting for a family, they will not be required to complete another mentoring session with that family.
Working with parents and families
Families are referred to Step Up Step Down by their social worker. The scheme is voluntary, and families are empowered to decide whether they want the support. SUSD support has 4 primary aspects:
- mentoring for parents
- short breaks for children
- family activities
- community supports.
SUSD Mentoring Sessions are based upon areas of identified need. These are decided through the referral process and the initial planning meeting and are reviewed every three months throughout the duration of SUSD support. The key areas of support are: Routines, Budgeting, Healthy Living, Mental and Physical Wellbeing, Behaviour Management, Access to supports, Family Relationships, Dealing with Crisis Situations, Play and Stimulation.
The FSFC will also be required to give updates and share progress at review meetings. Information required will be:
- number of parent mentoring sessions since the previous SUSD review (including cancelations), and details of the work covered with the parent;
- number of short breaks since the previous review, and details of activities;
- any and all other support given to the family.
Support for the Family Support Foster Carer
Personal development and self-care is important, as we know that the best supporters are well supported themselves. There are several ways that SUSD will support the FSFCs.
- There will be regular supervision where they can discuss complex cases or raise any issues.
- FSFCs will be encouraged to attend training that will support them in the role, and to take an active role in identifying what this training should be.
- Quarterly carer support sessions are organised to enable the FSFCs & other SUSD team members to meet and learn from each other.
- FSFCs are also encouraged to form informal peer support networks.
Service: Children's Services
Salary: To receive a minimum allowance of £19,700, up to a maximum of £32,700 per annum
Please note, this is a self employed role and you will receive a weekly allowance. As a registered foster carer you will qualify for Qualifiying Care Relief and can earn up to £18,000 before paying tax.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Liverpool and the surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.
Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Liverpool and surrounding areas.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
South Cumbria, Lancaster and Morecombe
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Hours: 14hpw (2 days/week)
Salary: £28,830–£34,110 FTE / £11,532–£13,644 actual (depending on experience)
Fixed-term to 31 March 2026 | Hybrid working (on-site required)
Do you want to play a vital role supporting the wellbeing of NHS staff and their families?
Citizens Advice Camden is looking for a Generalist Adviser (or Trainee Generalist Adviser) to deliver a dedicated advice service to hospital workers at Great Ormond Street Hospital.
As the adviser delivering this particular service, you’ll provide one-to-one advice and casework on a range of issues, from housing and benefits to debt and employment, helping staff navigate the real-world pressures they face. You’ll be based within the hospital's staff support environment and work alongside other Citizens Advice advisers delivering a separate service.
Whether you’re an experienced adviser or looking to train, we’ll support your development with supervision and access to the full Citizens Advice training programme. You will manage your own caseload, shape how the service is delivered, and build strong links with hospital staff and departments.
What we offer:
- A meaningful role supporting frontline NHS staff and their families
- Training and progression as a Citizens Advice adviser (if not yet qualified)
- A flexible, hybrid working pattern with a regular on-site presence at GOSH
- Supportive supervision and access to the wider Citizens Advice Camden team
This is a part-time, 2-day-a-week role based at Great Ormond Street Hospital in central London. The service is well-established and valued by the hospital. You will need to meet the criteria for honorary staff status at GOSH, including an enhanced DBS check.
If you’re empathetic, organised, and committed to delivering impactful advice, we’d love to hear from you.
For further details and how to apply please click on the apply button.
Closing date: Monday 2 June