Wellbeing administrator jobs

Activities and Events Officer

Are you passionate about helping older people stay connected, active, and engaged in their local community? Age UK Kensington and Chelsea is looking for an enthusiastic and organised Activities and Events Officer to support the delivery of a vibrant programme of activities, clubs, courses, trips, and events designed to reduce isolation and loneliness among older people.

In this rewarding role, you will help create welcoming and inclusive opportunities that enable older people to build confidence, form meaningful friendships, learn new skills, and maintain their independence.

Working closely with colleagues, volunteers and community partners, you will play an important part in planning and delivering activities that promote wellbeing, social connection, and a sense of belonging.

If you are confident and a people-focused individual with excellent organisational skills and a commitment to improving the lives of older people, we would love to hear from you!!

We are interviewing on a rolling basis, so pleae don't delay applying! 
Unfortunately we're unable to respond to all unsuccessful applicants.

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Often, the first point of contact for our clients at the Southwark Wellbeing Hub is the Information, Advice and Guidance (IAG) Team – the IAG Team aim to provide support for residents who may be experiencing social-isolation, low mood, anxiety or depression. The service handles enquiries from people seeking support for a range of issues including welfare benefits, housing and homelessness, advocacy, family support, immigration, disability and legal advice in addition to accessing our in-house one-to-one mental health support offering, workshops/groups, culturally specific counselling, or housing/benefits specialists.

As an IAG Facilitator, your responsibilities include but are not limited to;

• Covering the Helpline
• Monitoring the referral inbox
• Providing clients with information advice and guidance, such as signposting
• Completing referrals to grassroots and statutory organisations
• Attending meetings with the wider team
• Siphoning clients into other areas of the Hub to access our wider range of support

As one of two IAG Facilitators, you’ll support volunteers to ensure that the service is running efficiently. You will be in regular contact with clients both interested in and accessing the service to make sure they have adequate support. This may include referrals and signposting to additional or alternative mental health and social support services.

Applicants should have experience of providing advice in benefits and housing, managing a diverse caseload and providing advocacy, and possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 30th August (11:59pm)

Likely interview date: Week beginning 7th September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

OUR ORGANISATION

Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.

In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.

THE ROLE

We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters.

KEY ACCOUNTABILITIES

• Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating.
• Efficient & effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration
• Liaise with the  Income Generation team to ensure all donations are correctly coded.
• Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and recording returns.
• Administration of thank you communications to all our supporters in a sensitive, timely manner.
• First point of contact for external enquiries, via telephone and email, and responding to supporter enquiries by phone and email promptly
• Ordering and distributing fundraising materials and resources, and assisting supporters throughout their fundraising journey
• Providing general administrative support to the wider organisation as required
• Any other tasks and responsibilities commensurate with the role and needs of the business 

QUALIFICATIONS, SKILLS & EXPERIENCE

• Proficiency in MS Office - essential
• Strong administrative skills, attention to detail and accuracy - essential
• Excellent communication and interpersonal skills including confidentiality - essential
• Ability to work independently and as part of a team – essential
• Work collaboratively with a diverse team across multiple sites - essential
• Experience of using CRM databases - desirable
• Previous experience of working within the not-for-profit sector – desirable

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

JOB OPPORTUNITY

Job title: Farm Skills and Wellbeing Lead. Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ

Hours: 32 hours per week Sunday, Monday, Tuesday and Thursday

Contract: Permanent

Salary: £22,470 per annum, 0.8FTE (£28,088 for 1FTE)

 Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.

We have an exciting opportunity to become a member of our farm leadership team as a Skills and Wellbeing Lead. You will lead the Skills and Wellbeing Programme at Oasis City Farm – Southampton, delivering high-quality sessions, therapeutic activities and workshops for adults and young people. With the aim of building knowledge, practical skills, confidence and wellbeing through animal care, gardening and nature-based learning. This will include leading our Adult day service; developing opportunities for farm users to gain qualifications; facilitating wellbeing workshops and provision that build mental health wellbeing; working with the community lead to develop our volunteer and work placement programme; work alongside our garden assistant to lead on our garden project development, ensuring it is sustainable. This role includes line managing a team to enable the above strands of work to be sustainable and impactful for the wider community.

The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through these programmes and community activities in line with the Oasis ethos.

The successful applicant will need to demonstrate:

· Relevant qualifications or experience in animal management or outdoor learning.

· Relevant qualifications or experience in youth work, community-based projects or working with adults.

· The flexibility to work the days as advertised including school holidays. There may be occasional evenings but time of lieu would be given.

· Excellent verbal communication skills.

· IT literate

· Proven ability to work alongside others in projects that work with the public.

· Punctuality, reliability, and honesty.

· Ability to always evidence the Oasis ethos and values.

This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

If you are interested, please send your CV and Supporting Statement.  In your supporting statement please address these questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description.  Give specific examples.

2. What personal attributes does a person need to do well in this role? 

3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Applications will be looked at on a rolling basis with an invite to interview and a trial session in September.  We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' well-being?

We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in North Walsham.

We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.

Furze Hill House is a 40 bed care home just on the outskirts of North Walsham. View our lovely home here.

You will be:

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents; 
• A 'people person' who is keen to build and nurture strong professional relationships; 
• Somebody who is positive, approachable, willing to help and caring towards others - a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and record-keeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

For more details please take a look at the Job Description and Person Specification.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Read 'What we believe' on our website

Hours:

35 hours per week, Monday - Friday

Benefits:

• On-going training and support
• 5.6 weeks’ annual leave, including bank holidays
• Pension scheme
• Medicash health plan
• Perkbox (including Employee Assistance Programme)
• Training and professional development
• Team events
• Long-service rewards
• Birthday rewards
• A workplace shaped by faith, care and purpose
• Flexible working pattern
• Employee assistance programme
• Being part of our friendly staff team
• We offer a full induction to the work
• Recommend a Friend Scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: The vacancy may close early if sufficient applications have been received so please apply as soon as possible if interested.

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' wellbeing?

We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in Leicester.

We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.

The Evington Home is about three miles from Leicester city centre and offers residential care, as well as providing dementia care. The Evington Home has 30 rooms, the majority of which have either garden or park views. See our beautiful home here.

You will be:

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents; 
• A 'people person' who is keen to build and nurture strong professional relationships; 
• Somebody who is positive, approachable, willing to help and caring towards others a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and recordkeeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

For more details please take a look at the Job Description and Person Specification.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Read 'What we believe' on our website.

Hours:

25 hours a week Monday to Friday 9am-2pm

Benefits:

• 5.6 weeks’ annual leave, including bank holidays (pro rota)
• A workplace shaped by faith, care and purpose
• Being part of our friendly staff team
• We offer a full induction to the work
• Pension scheme
• Medicash health plan
• Perkbox (including Employee Assistance Programme)
• Longservice rewards
• Birthday rewards
• Flexible working pattern
• Team events
• Recommend a Friend Scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Join Together Active as our HR Admin Officer and help create a positive employee experience in a values-led charity tackling inequality through physical activity. 

This flexible, part-time role offers hybrid working, a 4-day-week organisation culture, and the opportunity to support recruitment, onboarding, HR administration and governance across our charity.

We're looking for an organised and proactive HR Admin Officer to support the smooth running of our people processes. Working closely with the Business Manager, you'll provide efficient, accurate and compliant HR administration across the employee and volunteer lifecycle. You'll play a key role in recruitment, onboarding, HR records management, compliance and governance support, helping to create a positive experience for everyone who works with Together Active.

About You

You'll be highly organised, detail-focused and confident managing confidential information. You'll have experience providing administrative support, strong communication skills, and a commitment to creating an inclusive workplace where people feel valued and supported. Experience of HR administration, recruitment processes or governance support would be advantageous.

Why Join Us?

• Part-time, 16 hours per week 
• Salary £28,000 FTE (£14,000 actual salary) 
• Hybrid working across home, office and Staffordshire locations
• 4-day working week organisation with no reduction in pay or holiday entitlement (pro rata) 
• Health and wellbeing cash plan, virtual GP and retail discounts.
• Up to 8% employer pension contribution.
• A collaborative, compassionate and inclusive team committed to making a difference across Staffordshire and Stoke-on-Trent.

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.

The Psychological Wellbeing Practitioner provides trauma-informed, low-intensity psychological support to male survivors of sexual harms. Working within a flexible and person-centred model, the PWP helps clients understand the impact of their experiences and access practical, evidence-based interventions that support their wellbeing and recovery. The role maintains high standards of clinical governance, records interventions accurately and ensures each client receives safe, responsive and effective therapeutic support.

About You

You’ll be comfortable supporting people affected by trauma and able to provide structured, evidence-based psychological interventions within a flexible and person-centred approach. You may already have experience of working with men, sexual harms, mental health or complex needs, although we also welcome candidates whose transferable experience has prepared them for this work. You’ll be able to build trusting therapeutic relationships, work safely within professional boundaries and adapt your approach to the individual in front of you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)

You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.

As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.

Key Responsibilities

• Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
• Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
• Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
• Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.

About You

You will need:

• Experience of working in an administrative position ideally within the criminal justice field.
• Previous experience of managing and supervising people
• Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
• Experience of performance reporting and training delivery.
• To be proactive, self‑motivated, confident working independently and able to use you own initiative
• Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
• Strong time management and organisational skills including the ability to meet tight deadlines.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.

We are looking for an organised, compassionate, and proactive Administrator to join our team. This is an exciting opportunity to play a vital role in ensuring survivors can access the support they need by coordinating referrals, managing enquiries, and providing administrative support across our services. The successful candidate will have experience receiving, processing, and responding to sensitive and potentially distressing information, demonstrating a trauma-informed, compassionate, and non-judgemental approach in all interactions.

About the Role

The Administrator is one of the first points of contact for survivors, professionals and partner agencies. You will coordinate and process referrals, maintain accurate records, support survivor communications and provide flexible administrative support across RCSL services.
 

Key responsibilities include:

• Receiving and processing referrals across multiple services.
• Responding to enquiries from survivors, professionals and partner agencies.
• Maintaining accurate records and case management systems.
• Supporting service delivery through high-quality administration.
• Coordinating information, correspondence and documentation.
• Supporting monitoring, audits and data quality checks.
• Maintaining confidentiality and compliance with GDPR requirements.
• Identifying and escalating safeguarding concerns where appropriate.
• Working collaboratively with service managers and colleagues to ensure effective referral pathways.

About you

• Highly organised with excellent attention to detail.
• Compassionate, approachable and professional.
• Confident managing multiple priorities in a busy environment.
• Experienced in providing high-quality administrative support.
• Comfortable handling sensitive and confidential information.
• Skilled in communicating with a wide range of people, including vulnerable individuals.
• Committed to trauma-informed, survivor-centred and anti-discriminatory practice.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Theraputic Services, Director of Programmes and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Compliance Administrator

These are exciting times for the charity and we have an excellent opportunity for a professional and flexible Compliance Administrator, to join the busy Legal and Governance Department.

Position: Compliance Administrator

Location: East Devon/Hybrid (site attendance currently estimated to be 1 day per week)

Hours: Part-time, 25 hours per week

Salary: £26,715 per annum pro rata (actual £19,082)

Contract: Permanent

Closing Date: Wednesday 16 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Compliance Administrator, you will provide full administrative assistance to the Compliance Team, responding to queries and communicating with internal and external stakeholders in a professional and customer service orientated manner.

Your principal duties and responsibilities will include:

• Managing and triaging the Compliance Support Desk, allocating queries to appropriate advisers and proactively monitoring and chasing responses to ensure timely resolution.
• Supporting the administration of Subject Access Requests (SARs), including coordinating with advisers to confirm scope, managing communication with data owners, tracking statutory deadlines, and conducting initial document searches in preparation for redaction.
• Assisting with CCTV compliance processes, including maintaining logs and ensuring appropriate documentation of assessments.
• Providing administrative support for risk management activities, including maintaining risk registers, coordinating updates and supporting risk review processes.
• Supporting the administration of insurance claims, including coordinating documentation and liaising with internal stakeholders and external insurers.
• Administering the policy management system, including issuing review reminders, tracking approvals, and ensuring timely publication of policies on internal platforms.
• Coordinating quarterly insurance review meetings, including scheduling and recording accurate minutes and action logs.

About You

You will have:

• Previous experience of working within a busy administrative role. 
• Experience of providing administrative support within a compliance, governance, risk, data protection, insurance, or policy environment.
• Excellent interpersonal and customer service skills with a proven ability to successfully interact with people at all levels.
• Strong verbal and written communication skills.
• Outstanding organisational and planning skills and able to maintain a high level of accuracy and attention to detail whilst dealing with a number of conflicting demands and deadlines. 
• Excellent problem-solving skills.
• Competent IT skills (proficient in use of Microsoft Office 365).

Benefits include:

• Competitive pension.
• Life assurance – 2 x annual salary
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service pro rata
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Life assurance.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Compliance Assistant, Compliance Administrator, Administrator, Administration, Admin Assistant. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP