Wellbeing jobs in London

Duration: Fixed Term (Maternity Cover for 12 months)

Salary: £56,000 per annum

Hours: 35 hours per week (other flexible arrangements will be considered)

Location: Working from home and at 1 Westfield Avenue, London E20 1HZ

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner (early moments leave/maternity cover for 12 months).

This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams, including the Marketing Team that generates a significant portion of UNICEF UK’s income, and the Information and People Teams, amongst others.

Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK.

The ideal candidate would be someone that’s analytical and highly numerate, able to identify key performance and financial drivers and convey complex information with clarity. Experience in finance business partnering is key with experience specifically in digital marketing being desirable.  The role entails building strong relationships with senior stakeholders and being able to both challenge and support.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 5 January 2026.

Interview date: TBC in January.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We’re here to help families facing some of life’s toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help?

Thanks for taking the time to explore the role of Trusts Fundraising Manager at the Family Holiday Charity. The role is becoming vacant as our current Trusts Fundraiser is taking early retirement. We’re super happy for her. But it means time for change! So, we're looking for a new colleague to join us and build forward from all the hard work that she’s put in!

This role is a critical one in our fundraising plans - raising around £300k annually, with pipeline potential for more as you unlock partnership working and programme development across the organisation.

You’ll need to be a bit of an all-rounder - researching and keeping pipelines updated, eccure gifts and donations, consider applications, adapt data and information and inspire with your words, reporting on progress and income. Add a dash of strategic thinking as we develop programmes and look for new funding support to achieve that. We currently raise about £200k (with about ¾ of that as secure as any pipeline can be) but have a budget target of £100k to raise from partnership working and programme development with others in the team. There’s a lot of potential in this area!

The trusts environment is, quite frankly, a bit bonkers so we know that this won't appear on paper to be the easiest role in the world. You’re going to need grit and tenacity as well as all the other skills a good trust fundraiser needs. But we’re a great team, going great things and in a fantastic position to build forward from our existing strong position in Trusts.

We’re a small but flexible team - just like our approach to work. This is a hybrid role, and you’ll need to show your face in the office periodically (for things with a purpose, not just for the sake of it!). I’m open to suggestions on job share or other flexible ways of working so just get in touch and ask.

It's vital that you're happy and confident in making your next career move, so lt's take the time to chat if you'd like to!

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Facilities Coordinator to join our Estates and Facilities Team to monitor and manage the day-to-day maintenance of our historic building, supporting staff and organising sub-contractors to resolve issues as and when they arise.

The role

We are looking for a Facilities Coordinator to help us maintain a secure and well-functioning work environment in our Grade 1 listed building near St James’ Park SW1.

The role holder will be primarily responsible for providing effective and efficient support for the running and maintenance of our prestigious building, responding to facilities issues as they arise along with the operation and administration of hard and soft services.

You will support the Health and Safety functions, run the Facilities Help Desk and manage the CAFM system, amongst other day-to-day responsibilities. You will contribute to establishing best practice and work under the supervision and guidance of the Operations and Facilities Manager to ensure adherence to regulatory, statutory requirements and best practice guidance.

We are looking for a proactive team player with great communication skills. You will need to be well-organised, able to prioritise your own workload and show flexibility in meeting the needs of the team.

Please note this role is on-site five days a week.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.  Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Please contact the HR team if you have any questions.

To apply, and to see the full job description and our workplace values, please follow the link via the apply button to apply now on the Applied recruitment platform.

Applications must be received no later than 12:00 noon on 22 December 2025.

About the role 

This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector.

The Survivor Movement & Participation Lead (SMPL) will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. The SMPL will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.

Job description 

As the SMPL, you will:

• Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.

• Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.

• Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.

• Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.

Closing date and Interviews

This vacancy closes at 9am on Friday 23 January 2026, with first stage interviews anticipated to take place in the week commencing Monday 2 February 2026.

Shortlisted candidates will be asked to design and present a 6–8 week programme for the Fearless Collective. Full details and guidance for this task will be provided after shortlisting.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

Salary: £34,596.75 per annum

Location: Flexible – home or office based

Contract: Fixed term contract ending December 2026

Hours: Full time 37.5 hours

Closing date: Monday the 5th of January at 11:30pm

Are you able to write clearly and accurately drawing on a range of evidence?  Could you use those skills to support our Business Development team with tenders for statutory funding, including preparation work, research, and supporting with bid writing? Then join Shelter as a Business Development Officer and you could soon find yourself playing an important role within our Business Development team

About the role

Responsible for supporting the Business Development Team to generate statutory income and achieve its income target, you will be involved in a range of activities including producing content for bids, horizon scanning and maintaining the pipeline to inform income forecasting.  In collaboration with the Business Development Manager, you will undertake research into local needs and priorities in our service areas with a view to supporting the team in influencing commissioners and driving forward systems change.

About you

To succeed, you’ll be skilled at writing clearly and accurately and drawing on a range of evidence to produce compelling content for tenders, proposals and reports. You’ll be comfortable working on your own initiative or as part of a team, and happy to share your knowledge and skills to play your part in cross-team projects when required. The ability to use Microsoft Office programmes including Word, Excel and Outlook are also a requirement for the role.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Business Development team (BDT) is the support function that leads, coordinates and supports Shelter business areas working to develop new and existing services to meet Shelter’s strategic goals.

The BDT team sits within the Income Generation directorate and will involve leading the development of high-quality statutory funding tenders, support growth through researching new markets and maintaining a strong pipeline of opportunities and contribute to strategic projects that embed continuous improvement.

You will collaborate with teams across Shelter including Services, High Value Partnerships and Finance, looking to enhance ways of working, building external partnerships that strengthen applications and delivery, along with influencing commissioners and funders to ensure opportunities align with Shelter’s strategic priorities.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 300 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We learn from our experiences and are open to risk

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We’re looking for a talented Graphic Designer to help shape and elevate the Dogs Trust brand, crafting compelling multi-channel content that supports our strategic goals. You’ll also provide day-to-day guidance to fellow designers, ensuring high-quality, on-brand work is delivered on time, to budget, and to a consistently high standard.

What does this role do?

As a Graphic Designer you will: 

• Develop and evolve Dogs Trust’s visual identity and campaign concepts across digital and print,
• Produce a range of marketing materials for internal and external channels, including digital and print assets,
• Lead multiple design projects from brief to delivery, working with colleagues and external suppliers to ensure on-brand results,
• Champion best-practice design, including accessibility and EEDI, while staying current with trends, tools, and maintaining key brand assets.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?

We are looking for a highly creative and technically skilled Graphic Designer with a strong portfolio across digital and print, excellent knowledge of Adobe Creative Suite, and a solid understanding of digital accessibility and print production. The ideal candidate has strong strategic thinking, attention to detail, and the ability to manage multiple projects while maintaining a consistent brand identity. Excellent communication and collaboration skills, combined with a passion for animal welfare and experience in the charity sector, are essential.

Logistics Team Leader

Reports to: Logistics Manager 

Location: Hybrid working (home base with travel). Successful candidate must live within a 40 mile radius of Reading

Direct Reports: Average of 15-20 Drivers 

Purpose of the Role:

To lead, support and coordinate a team of drivers who operate remotely, ensuring the safe, efficient and compliant movement of stock between retail shops, depots and other collection points. The Team Leader ensures high standards of vehicle maintenance, driver performance, and welfare, while maintaining operational efficiency and customer service standards. 

Key Responsibilities :

Operational Management 

Full line manager responsibilities for all drivers within designated Team 

Manage workloads and provide full support to both employed and Agency Drivers 

• Check plans, coordinate and monitor daily vehicle routes and schedules to ensure timely collections and deliveries between locations.
  • Ensure drivers follow established logistics procedures and comply with all company transport policies.
  • Monitor performance metrics (e.g., punctuality, mileage, delivery accuracy). 
  • Address operational issues promptly, such as delays, vehicle breakdowns, or stock discrepancies by communicating with appropriate stakeholders.

Report breakdowns, manage repairs and hire vehicles using the appropriate support platforms
• Liaise with stakeholders, reporting any adverse service impacts to their daily route plans, and maintain smooth operations within their service 

Provide weekend cover on a roster basis 

Vehicle Maintenance & Compliance 

• Ensure all vehicles are being maintained to legal and company standards by the drivers,
  • Track and record vehicle maintenance schedules and inspection outcomes.
  • Conduct On Site driver vehicle audits with individual drivers 
  • Support the rollout of any new vehicle systems or telematics. 

Ensure prompt reporting of vehicle defects, reducing costs to the business and maintaining Good Stewardship of the Charities funds

People Management & Welfare 

• Provide regular communication and support to drivers who work remotely, ensuring they feel connected and valued.
  • Conduct  On Site driver visits and welfare checks, discussing performance, wellbeing, and training requirements.
  • Monitor driver hours, manage driver holidays, ensure cover and compliance with working time regulations.

Complete and manage driver sickness and absence
• Encourage a culture of safety, teamwork and respect. 
• Manage any performance or conduct issues in line with company policy. 

Identify driver training requirements and provide a platform for this to be delivered.

Health, Safety & Compliance 

• Ensure all drivers adhere to Health and Safety regulations, including safe loading and manual handling procedures.
  • Promote and monitor driver adherence to road safety and driving standards.
  • Investigate and report any accidents, incidents or near misses. 
  • Keep up-to-date with transport legislation and ensure compliance. 

Reporting & Administration 

• Maintain accurate records of driver activity, vehicle status, and stock movement.
  • Prepare weekly and monthly reports on logistics performance, maintenance and driver KPIs.
  • Contribute to process improvement and logistics efficiency initiatives. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Customer Services Manager

We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.

Salary: £50,000

Location: Hybrid, Hammersmith London

Hours: Full time, 35 hours per week including mandatory office day on Tuesdays

Contract: Permanent

Closing date: Wednesday 24 December

Interview date: Thursday 8 January, Hammersmith

About the Role

As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.

Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.

Key responsibilities include:

• Leading customer services, resident engagement and communications across the organisation
• Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
• Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
• Maintaining up to date knowledge of legislation, regulatory standards and best practice
• Monitoring contractor performance and holding regular review meetings
• Producing performance reports and using data to identify improvements
• Embedding learning from resident feedback into service design
• Managing budgets, approving invoices and overseeing repair authorisations
• Supporting organisation wide planning as part of the Extended Management Team
• Providing clear leadership, managing performance and encouraging collaboration across teams

About You

You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.

Essential skills and experience include:

• Strong experience in a customer focused management or supervisory role
• Knowledge of responsive repairs or property maintenance
• Experience handling complaints and producing clear written responses
• Strong communication, relationship building and presentation skills
• Competence in MS Office with good analytical and reporting abilities
• Ability to interpret customer insight and performance data to drive service improvements
• A collaborative leadership style with a commitment to equality, diversity and resident wellbeing

A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP

Are you passionate about supporting families and carers of people living with dementia? Do you have the expertise to deliver compassionate, specialist care while empowering those who care for loved ones?

Join our team as an Admiral Nurse (East Surrey and West Kent), in partnership with Dementia UK, and make a real impact on those affected by dementia.

You will be joining an established team of Admiral Nurses covering East Surrey and West Kent.

This role involves regular travel within the regions, so we are ideally looking for someone based in or near the area. You will work with clients or from the office 3 days per week, with 2 days available to work from home. There may also be occasions when you will need to attend training and meetings at our hubs across the UK.

As an Admiral Nurse, your role will be pivotal in providing expert nursing support to carers, helping them navigate the complexities of dementia care. You will offer emotional and psychological interventions to alleviate the challenges of caregiving, especially at the early stages of diagnosis or pre-diagnosis, and continue supporting carers through the various stages of dementia, focusing on transitions, loss, and shifting relationships.
In this role, you will manage a caseload of clients, conducting home visits to assess their needs and wellbeing, and develop individual intervention plans. You will empower carers by helping them build the skills and confidence needed to support someone with dementia, especially as behaviours change over time. Your work will ensure they can provide better care while also protecting their own mental and emotional health.
Beyond direct care, you will contribute to the continuous development of the service, assisting with the evaluation and improvement of dementia care practices. You will offer clinical guidance to colleagues and external agencies, providing training and educational resources to enhance the quality of care across the board.

This is an incredible opportunity to work in a specialist, highly rewarding role where your skills and expertise will have a profound impact on families living with dementia.

If you are an experienced nurse with a passion for supporting carers and improving the quality of life for those affected by dementia, we would love to hear from you.
What we are looking for:

You will be a qualified RMN or RGN with an accredited dementia qualification, with at least 2 years of post-qualification experience in dementia care. We are looking for someone who has worked in a community setting, providing person-centered care and advocacy for those living with dementia.

What We Offer:
In return, we offer a competitive salary, an employee assistance programme, and ongoing professional development opportunities. Your growth will be supported by Dementia UK’s comprehensive practice development framework, and we are committed to providing a supportive environment where you can enhance your skills and make a meaningful impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

If you would have any queries, please get in touch with Jo Dawson at [email protected]

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Location: London Hybrid (1-2 days per week in London office)
Interview date: w/c 19th January 2026 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey

This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer’s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028.

In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences.

You will also lead on the delivery of  an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving.

This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we’d love to hear from you.   

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Main responsibilities

• Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences.
• Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year.
• Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth.
• Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success.
• Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

Knowledge and skills

• Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets.
• Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving.
• Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences.
• Strong planning and organisational skills; able to work with tight deadlines.

Demonstrable experience of:

• Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals.
• End-to-end project management.
• Developing and managing relationships with multiple internal stakeholders to deliver results.
• Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Liam Mills. 

#ShowTheSalary #NonGraduatesWelcome

Position: Senior Legacy Development Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109* after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Gifts in wills fund nearly half of the MS Society’s work - and we need a senior legacy officer to help deliver our ambitious plans to grow this vital income stream. In this key role, you’ll lead the delivery of legacy marketing campaigns across digital, direct mail and other channels, create compelling content to inspire gifts in wills, and take charge of in-person events to engage supporters and pledgers. You’ll also manage relationships with external partners and suppliers, ensuring every activity reflects professionalism and empathy.

We’re looking for someone with experience of gifts in wills fundraising who can confidently lead projects, communicate effectively, and bring creativity to campaign delivery.

If you’re motivated by making a difference and want to play a leading part in funding life-changing research and support for people affected by MS, apply now and help us create a future free from MS.

Closing date for applications: 9:00 on Monday 5th January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're looking for a driven, proactive and resilient Talent Partner to join our People Team at our Head Office in Islington.

£29,784.51 per annum, working 35 hours per week.

Want to feel like you're in control of your carer? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Talent Partner you will provide proactive customer-focused administrative support across Recruitment, HR, and Learning & Development. You will drive process improvements and ensure efficient service delivery.

The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing probation.

The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, including hybrid working with a minimum of two days in the office.

This is a fixed term contract until 1st April 2026.

For a full job description, please visit our website.

About you:

• Organised, responsive, and customer focused
• Strong communicator with a collaborative mindset
• Detail-oriented, adaptable, and resilient under pressure
• Team Player who shares workload and learning with the team and builds a positive team culture
• Decisive and able to prioritise and manage multiple tasks
• Keen interest in HR and L&D career development

What you'll bring:

Essential:

• Experience in recruitment or Learning and Development environments
• Strong administrative and IT skills and experience
• Confident in delivering training and attending recruitment events
• Excellent communication and customer service

Desirable:

• Familiarity with iTrent and Learning Pool

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.