Wellbeing jobs

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

Senior Manager for Philanthropy Products

Contract type: Permanent, Full Time – 35 hours per week

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 – £54,654 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Part of the Fundraising and Communications Directorate, this role reports directly to the Strategic Partnerships Director and works closely with philanthropy teams across the federation (particularly those in the UK and US), with programmes colleagues across the UK and Nepal and with the UK Communications department, to deliver first class donor engagement.

About the role

As our Senior Manager for Philanthropy Products, you will engage and inspire philanthropists through a new high-value proposition. This proposition will create transformational change whilst also delivering sector leading stewardship, piloting new channels and formats for reporting and engagement.  

In this role, you will:

• Lead this initiative - driving progress, ensuring global coordination and overseeing the global funding pipeline.
• Develop innovative, sector leading communications for donors and prospects
• Represent the proposition externally
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience working with high-net-worth individuals and creating tailored, impactful content.
• Proven ability to develop innovative stewardship and reporting products.
• Skilled at influencing senior stakeholders and driving collaboration across teams.
• Strong project management skills with a focus on delivery and results.

Although not essential, we’d prefer you to have:

• Experience engaging ultra-high net worth individuals, particularly in the UK and US.
• Experience developing and managing digital donor reporting tools, such as private portals.
• Understanding of international development issues.
• Experience working in large, complex international organisations.

Closing date: Applications close 12:00 PM UK time on Monday 11th of August 2025.

- First round interviews will be held online on the 19th and 20th of August 2025.

- Second Round interviews will be held in person at WaterAid offices in Canary Wharf on the 3rd of September 2025.

How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.

This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

We are looking for an SLC Coordinator to join us to continue to grow the scope and presence we have already established in the Yorkshire and Humberside region.  We are open to considering candidates who are looking for flexible part-time working as well as those who wish to work full-time.  The salary would pro-rated for less than 36 hours per week.

About the role

The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region.  We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs activity, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success.

About you

You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.

Could you become the personal champion of a young person facing barriers to achieving their goals? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.

Imagine leading groups through a variety of personal and social development activities to stretch them and grow their comfort zone. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and direction to progress towards their next steps of education or employment.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll empower our delivery partners and service providers to make a difference through exciting and impactful partnership work.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

Working across our Get Started and Explore programmes, you’ll lead personal development sessions that take our foundation programmes to new heights. The sessions will range from outdoor activities in green spaces to world of work experiences and everything in between!  You won’t be sitting behind a screen every day, there will be frequent travel required to Portsmouth and Southampton to support the delivery of these exciting programmes, as well as programme visits and short residential trips. 

However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our programme participants, volunteers, and partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts and has maximum impact for everyone involved.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals and impacts those that need us most.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats as you collaborate with the wider South Coast team to work for young people.

Ready for this exciting opportunity? Let's make every day count and create a brighter future for our young people!

As an Advocacy and Support Officer, you will provide one-to-one support to people facing immediate crises or longer-term challenges. You’ll work closely with individuals—often in their own homes or community settings—to help them navigate complex systems and build more stable, independent lives.

In the main people we support are Irish or of Irish descent including the Traveller Community, particularly those who find it difficult to access mainstream services. However, our services are open to all.

You will be delivering advocacy and representative services in order for people to secure welfare benefits, better housing conditions, enabling people to access the financial benefits they are entitled to. This will include supporting people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement.

Additionally, as part of this role, you will be working across the whole service in supporting our focus on early intervention and prevention. 

As part of the wider ICCM team you will help to inform and actively support community-based advocacy, awareness, and public campaigns to increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop.

Key Responsibilities

• Provide individual advocacy and outreach support to vulnerable adults facing health, housing, legal, and social challenges
• Carry out initial assessments and develop care/support plans
• Deliver advice on benefits, housing, finances, and access to services
• Accompany clients to appointments and act as their representative with agencies
• Make appropriate referrals and work in partnership with statutory and voluntary organisations
• Maintain accurate records and input into the case management system
• Contribute to community outreach and education campaigns
• Attend training, team meetings, and supervision sessions
• Support and mentor volunteers and students involved in client work
• Represent ICCM at forums and network events to highlight the needs of the Irish and Traveller communities
• Fully embrace ICCM’s values in all your work
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.

Finance and Grant Controller

Contract: Permanent, Full Time, 35 hours per week.

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867- £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid:

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

The Finance and Grant Controller role is part of the central finance team and sits within the Management Accounting function which provides our country programmes and the region offices with professional and technical finance leadership for WaterAid UK’s international work. The role will work closely with the Project Delivery Lead and the Monitoring and Learning Coordinator for the Multi-country Urban Water Project.

About the role:

The Finance and Grant Controller will manage all financial aspects of WaterAid’s Multi-country Urban Water Project, ensuring rigorous financial oversight, compliance with donor requirements, and alignment with organisational financial policies. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia.

In this role, you will:

1. Financial Monitoring and Reporting

• Prepare and review all financial reports in line with specific contract requirements and deadlines
• Monitor project budgets, tracking actual expenditures against budget allocations and flagging variances to the project team
• Monitor movement in exchange rates and local currency budget variations

2. Budget and Forecasting Development & Grant Support

• Assist program staff in preparing detailed budgets in each country project
• Deliver regular reforecasts, ensuring realistic timing of spend
• Conduct cost allocations and ensure appropriate coding of expenses

3. Compliance and Controls

• Review contracts and grant agreements to identify financial requirements, restrictions, and deliverables

• Ensure financial activities comply with contractual terms, organisational policies, and legal and regulatory requirements, including guiding eligible costs, procurement, and financial compliance to programme teams
• Support related audits, ensuring all necessary documentation is available and compliant

4. Finance Business Partner

• Collaborate closely with programme lead, providing consolidated financial reporting, financial insights and supporting decision-making.
• Coordinate timely reporting to cross-federation leadership teams from multiple country programmes
• Advise on reallocation of budget if required to meet programme delivery targets

Requirements

To be successful, you will need:

Technical Qualifications and Skills

• Professional accounting qualification (ACA, ACCA, CIMA, CIPFA)
• Experience in the use of SUN, or a similar multi-dimensional accounting system.
• Experience in managing programme or project finance funded by institutional donors ( e.g. USAID, FCDO or other reputable organisation)
• Excellent Microsoft Excel skill
• Working knowledge of Business Intelligence tools such as Power BI
• Knowledge and experience of donor fund management in an international context
• Experience of financial planning, budgeting, and forecasting of projects
• Ability to analyse financial data and provide insightful narrative for range of audiences
• Finance Business Partnering experience with senior stakeholders 

Desirable skills

• Proven ability to work effectively with staff at different levels and from different cultural backgrounds including experience of coaching or training
• Knowledge of development issues and the sector, preferably gained in an International Development Organisation
• Knowledge of French or Portuguese will be an advantage

Closing date: Applications close 12:00 PM UK time on 11th August 2025. Shortlisting and interviews may take on a rolling basis and we may close the role prior to the mentioned closing date if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

This is a unique opportunity for an enthusiastic and inspirational individual to join Keychange in an important new role.  We are looking for a candidate who is excited about delivering high-quality management information and helping to drive forward efficient and effective data management.  The successful applicant will collaborate with the finance team at Keychange to provide comprehensive financial data to community managers, the senior leadership team and trustees.  Additionally they will support the senior finance team in producing consistent and reliable non-financial organisational data.

This role will be supported by an accountancy training "day release" style package paid for by Keychange, aiming for a CCAB qualification within 2-3 years.  We are therefore looking for someone who demonstrates a willingness to learn while delivering financial analyses and generating management information for non-finance users, as well as a team player with a flexible "can do" attitude, taking initiative to solve problems and excietd to develop their communication skills.

Keychange provides support and care to people facing vulnerability.  We do this by providing housing to women and young people experiencing homelessness and providing residential care to older people across the South of England.  This position is based at our central office in London Waterloo, where hybrid working patterns are available.  Occasional visits to our operating sites may be required.

To find out more about working with us and further information about how to apply for this trainee role, please see the job pack.

At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead. That’s why being ‘impact-focussed’ is one of our core values. We want to transform how we use evidence in our organisation so that we can identify the communities that most need our funding, demonstrate the difference we make, and take an equity-based approach. Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. In April 2025, we launched a new Impact Strategy that explains how we will do this.

We’re recruiting for an Insights Manager to join our newly formed Strategic Analysis Team. In this role, you will work with teams across the organisation to generate high quality evidence and insights to inform decision making. You’ll design, commission and deliver insight and research projects to meet the needs of our staff and colleagues and those of communities and stakeholders.

Confident in using the most appropriate research methods to understand the external environment in which we operate, you’ll support colleagues in the wider organisation to interpret and make sense of evidence and what it means for them, so that it helps to inform their decision making.

In addition to strong research expertise, excellent stakeholder management skills are essential. You will coordinate different sources of research around the organisation, synthesising findings, ensuring it is relevant, accessible and actionable. You support the Head of Strategic Analysis in using and applying insight to the development of strategy and policy at the Community Fund.

We are looking for someone with a passion for championing the voice of the communities we serve; making sure timely and high-quality research is placed at the heart of our practice and reflects community needs, views and expectations.

Interview Date: Interviews will be held w/c 26 August and will take place online via Microsoft Teams.

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Briefing sessions: We will hold one briefing session to further outline the role and answer questions on the following dates via MS Team:

• 6th August, 12pm

On application, please align your supporting statement to the criteria below

Essential:

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as social and market research methods, including approaches across the spectrum of qualitative and quantitative methods and analysis.
   
• Strong written and verbal communication skills, with the ability to effectively communicate with different audiences. Including ability to communicate insight in an applied way so it is accessible and actionable.
   
• Experience of working with multiple stakeholders, often with competing priorities, to gain agreement and preferably in relation to insight and research commissioning.
   
• Experience of identifying research and insight needs of stakeholders and translating a range of business needs into clear research objectives and research briefs.
   
• Experience of procuring, commissioning and managing research projects, including overseeing the work of third-party suppliers.
   
• Excellent project management skills, gained either through a recognised qualification or relevant experience.
   
• Understanding of research ethics, safeguarding and legal compliance.
   
• Experience of supporting colleagues to interpret and make sense of evidence, to help inform their decision making.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are seeking a proactive, highly organised and purpose-driven Programme Manager to lead the global delivery of the School Enterprise Challenge — our flagship entrepreneurship education programme. This pivotal role blends programme oversight, marketing, operations, partnership management, MEL (monitoring, evaluation and learning), and school engagement to ensure that thousands of schools around the world are supported to launch and grow student-led businesses.

You will be at the heart of the programme’s implementation — while working closely with the Head of Global Programmes, who leads on overall strategy and development. This is a dynamic, multi-functional position suited to someone who thrives on ownership, collaboration, and impact. You’ll be part of a small, dedicated team passionate about education, entrepreneurship, and creating opportunities for young people worldwide.

As the programme is delivered in both English and Spanish, strong written and verbal Spanish language skills are essential.

This is a new exciting combined role.

The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.

The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.

Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.

The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.

Key responsibilities

Legal Administrator (approximately 4 days a week)

· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures

· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc

· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls

· To manage the legal enquiries email inbox, triaging emails as appropriate

· To manage the team calendar and oversee key dates system

· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary

· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately

· To assist with the preparation of electronic documents for the Home Office, court or tribunal

· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents

· To attend legal team meetings

· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary

· To assist with general office administration, including administering petty cash

· To supervise the work of the Legal Administration Volunteer(s)

· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid

Training Programme Coordinator (approximately 1 day a week)

· To provide general administrative support for the Compass and MJGL programmes

· To monitor project timelines, plans, and budgets

· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events

· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants

· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider

· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.

How to apply 

The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.

The website form will ask you to:

· Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

· Upload your current CV

· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.

At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

Job Title:  Head of Policy and Engagement

Location:  London, (The Foundry, Vauxhall) 

Type: Permanent, hybrid

Hours: 4 days/28 hours a week 

Salary: £50k pa (FTE) 

About Equally Ours 

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.

Through our members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. At the end of 2022, we launched a 10-year strategy, 'Together for social justice', which sets out our bold agenda to increase equality and strengthen rights at scale.  

We are a voluntary membership organisation dedicated to supporting networks, communities and grassroots groups across the UK to influence public policy and decision-making processes.

This important new role aims to support London-based members and our wider networks in shaping meaningful, structural public policy changes that address climate action, social justice, and economic opportunity. This role will work at the intersection of national and London government agendas, ensuring that the diverse experiences of Londoners shape a more socially just London and the UK that protect and advances people's equality and human rights. 

Role Overview 

We are seeking a Head of Policy and Community Engagement to lead our policy advocacy and community engagement initiatives. This role is crucial in helping our members develop a collective voice, influence policy at both local and national levels, and drive long-lasting, systemic change. The successful candidate will work closely with London-based members and grassroots organisations, convening and facilitating opportunities to develop a unified and impactful voice and advocate for systemic change on key issues such as climate justice and resilience, employment inequality and economic inclusion, particularly in the context of public sector investment and the green economy. They will have a passion for human rights, equality and social justice, and strong policy advocacy and stakeholder engagement experience. 

Key Responsibilities 

Policy Advocacy & Engagement 

• Support Member Voice: Facilitate opportunities for our members (and their networks) to develop a unified and impactful voice on key policy issues.

• Drive structural change: Advocate for systemic, rather than piecemeal, policy reform on issues relating to climate action, law and economic opportunity.

• Policy research & analysis: synthesize research data, commission research, and stay informed on the priorities of national government, Greater London Authority and local borough councils, as well as those of funders, to provide members with strategic analysis and support in developing and influencing policy. 

• Focus on intersectionality: Promote the adoption of an intersectional, pan-equality, and human rights-based framework in policy areas such as the equality and human rights legal framework, climate justice and social investment. 

Community & Network Development 

• Develop and strengthen membership model: Lead efforts to develop and adapt our membership and engagement model, ensuring it remains responsive to the evolving needs of our London network and the wider movement.

• Equip grassroots groups: Work closely with grassroots organisations to build their capacity and influence on key issues, supporting them to engage directly with policymakers and participate meaningfully in policy debates.

• Promote collaboration and capacity building: Promote collaboration among members, encouraging the sharing of best practice, strengthening their collective voice, and enhancing their effectiveness in advocating for their communities. 

Strategic Initiatives & emerging trends 

• Horizon scanning and trend analysis: Monitor emerging trends in the climate, social justice, and community development sectors, ensuring strategies are adapted to address these developments.

• Network expansion: Identify opportunities to grow our network and extend our reach, ensuring more grassroots organisations are empowered to engage with policy agendas and drive systemic change. 

What skills and experiences we’re looking for: 

• Strong policy expertise: demonstrable experience of analysing evidence from a range of sources (lived experience, think tank and academic reports,) and working collaboratively with communities to identify the root causes of inequality and create policy solutions. Ideally in one or more of the areas of climate justice, economic opportunity, and social inclusion. 

• Community Engagement: Experience of working with grassroots organisations and local communities, with a focus on building capacity and amplifying their voices at local borough, London and UK government levels. 

• Advocacy Skills:

• Strong understanding and demonstrable experience of public policy change processes at the intersection of UK and London government agendas

• Proven ability to develop, lead, implement and monitor influencing strategies that drive systemic change 

• Strategic Thinking: Ability to think creatively and strategically about developing engagement models and responding to emerging trends in social and environmental justice movements. 

• Commitment: commitment to and a sound understanding of how to apply equality, intersectionality and human rights principles to public policy development, and the credibility to build trust with communities. 

• Network Building: Demonstrable experience in growing and supporting membership networks or coalitions, ideally in the voluntary or charity sector. 

• Emotional intelligence: High levels of emotional intelligence and resilience, including the understanding and ability to manage how lived experience of our privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

• Managing staff: Experience managing at least one staff member, providing both task centered and pastoral support. The ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Anti-racism: Commitment to embed anti-racism across all aspects of our work.

Desirable: 

• Experience of commissioning different types of research 

• Experience of working with impact monitoring and evaluation frameworks, for example theory of change methodology. 

ABOUT THE ROLE

Variety is looking for a PR and Communications Manager to join our growing team and take responsibility for our communications strategy to support fundraising, programmes and brand activities. It is an exciting time to join the charity as we have laid the groundwork over the last year to improve our marketing and communication channels and have ambitious plans to double our charity size, to fund life-changing practical support for disabled and disadvantaged children and young people across the UK.

We have a new Director of Fundraising and Communications in place who you will work closely alongside, and your work will be across three areas: content creation including the website, PR and social media. Key to success is putting children’s stories at the heart of our communication and you will need to work independently, guiding the Social Media Officer and freelancers, playing a key role in our collaborative and high-performing team.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

•Content creation – identify and gather beneficiary stories and create compelling content for Variety’s communication channels  

•PR – develop a network of supportive media contacts and partners to effectively promote our work and proactively target journalists, writing and delivering press releases as needed

•Social media – oversee the social media calendar and have responsibility for the social content and channels. Have managerial responsibility for the Social Media Officer, ensuring content is planned in and comments are monitored with occasional weekend cover

•Interview beneficiaries of Variety, meeting family members, working with external agents (photographers, filmmakers) as necessary to give beneficiaries the best experience while gathering the most relevant information for story telling

•Produce stories with the Director of Fundraising and Communications in the best formats, ensuring brand compliance and accessibility

•Ensure consent is obtained at every stage of content gathering and materials are stored securely in line with GDPR legislation and Variety’s privacy policy

•Monitor and analyse our channels to identify trends and areas to improve

•Work with the Director of Fundraising and Communications on marketing and brand awareness campaigns

•Attend Variety events, maximising engagement and representing the charity 

•Manage the communications budget and ensure when using freelance or agency providers we have competitive rates

•Manage email marketing, including creating a monthly newsletter and expanding our reach by building our mailing list

•Manage the website content, ensuring brand consistency and working with external suppliers to manage any website improvements and SEO performance.

•  Collaborate with programmes team attending Sunshine Coach presentations and Great Days Out to gather content when required

•Collaborate with the fundraising team attending partnership, challenge and social events to gather content when required

•Keep records up-to-date on Variety’s shared drive and CRM system, manage the communications email inbox

•  Participate in staff meetings, fundraising, programme and communications team meetings and contribute to the success of Variety’s strategy

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

• Three years’ experience working on a charity communications team

• Experience managing digital channels and creating content

• Experience of writing and sending out press releases

• Excellent writing and communication skills

• Knowledge of comms analytics and creating reports to measure data

• Good organisational skills and multi-tasking during busy periods

• Enthusiastic, energetic, self-motivated and passionate about the Third Sector

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Wednesday, 20 August at 5pm with interviews taking place week commencing 25th August and 1 September 2025.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Your role

We are looking for an experienced and passionate Young People’s Programmes Engagement Officer to work as part of our Young People’s Programmes Team.

This is a fixed term position till August 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK’s Young Peoples Programmes focus on mental health prevention by delivering upstream resilience building programmes to young people across the UK. Traditionally delivered through workshops in mainstream education and community-based settings, we have recently diversified our approach, and our focus is now on engaging and supporting young people from diverse and underserved communities.

Building on our existing programmes, we have been through an extensive needs assessment and co-production phase which has provided us with the foundation to design evidence-based and culturally appropriate programmes.

How you will make a difference

• Landscaping in Wiltshire to offer all our programmes, focusing on our priority underserved groups, GRBT communities and young people with SEND
• Devise strategies to engage successfully in Wiltshire
• Utilise a range of communication tools to promote our programmes and raise their profile in Wiltshire
• Promote the programme with all key stakeholders in Wiltshire
• Engage with schools and community organisations to offer and deliver our programmes
• Oversee deliveries, ensuring all relevant paperwork is in place

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.