Wellbeing jobs
Prospect Research Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: Permanent
Hours: Part-Time, 2 or 3 days per week or hours spread flexibly over 5 days
Salary: £36,750 - £43,050 per annum FTE, pro rated for 15 – 21.5 hours per week
- £14,700 - £17,220 for 15 hours per week
- £21,045 - £24,682 for 21.5 hours per week
Purpose of the role
At ZSL, we are working to restore wildlife and create a world where nature thrives. To achieve this bold vision, we rely on the support of an engaged and growing community of philanthropists who share our passion for protecting the natural world. The Prospect Research Manager will be instrumental in identifying and unlocking the potential of these supporters.
This strategic role sits at the heart of our Development team, building and maintaining a data-led pipeline of high-impact donors to advance ZSL’s conservation science, fieldwork, and education. By leading on prospect research, philanthropic analysis, and network mapping, the postholder will help ensure ZSL’s fundraising efforts are focused, proactive, and aligned with our organisational priorities.
The Prospect Research Manager will play a key role in overseeing best practices in prospecting across the team. From crafting research tools to spotting new funding opportunities, this role will directly support the success of ZSL’s fundraising programmes and, ultimately, our mission to save wildlife around the world.
This is a part-time role, with the option of working either 2 days (15 hours) or 3 days (21.5 hours) per week which can be spread flexibly over 5 days. We see a real benefit in face to face collaboration and staff work from our London offices regularly. We understand that flexibility is important and for this research-based role we are happy to discuss working location on a case-by-case basis with candidates.
The full-time equivalent (FTE) salary for this role is £36,750-£43,050, which equates to a pro-rata salary of:
- £14,700-£17,220 for 15 hours per week
- £21,045-£24,682 for 21.5 hours per week
Key responsibilities:
- Prospect Research & Pipeline Development: Conduct high-quality, targeted prospect research to identify and support new fundraising opportunities across ZSL’s priority income streams: institutional fundraising, individual giving, and corporate partnerships.
- Strategic Prospect Development: Collaborate with the leadership team to shape and implement a robust prospect development strategy that aligns with ZSL’s organisational goals and long-term fundraising ambitions.
- Insightful Donor Intelligence: Create detailed research briefings, biographies, and insight reports to support donor cultivation, stewardship, and strategic engagement planning.
- Tools, Processes & Compliance: Support the continuous improvement of prospect management tools and systems, ensuring data accuracy, regulatory compliance, and adherence to relevant codes of practice.
About You
- Experience in wealth screening, capacity assessment and affinity analysis to provide propensity scoring.
- Knowledge of data protection regulations and how it applies to prospect research and development (e.g. GDPR and the Fundraising Regulator Code of Practice).
- Experience of successfully implementing a prospect development strategy to support increasing and diversifying income.
- Proven experience in identifying and conducting detailed research on high-net-worth individuals, trusts and corporates for the higher education / charity sector.
- Evidenced track record of supporting fundraisers with insights in fundraising to achieve six or seven figure donations.
- Experience of using databases within fundraising for prospect management and reporting and making appropriate data management recommendations (Tessitura would be an advantage).
- Knowledge of the principles of philanthropic analysis, relationship mapping and connections, and what makes a good fundraising prospect.
- Demonstrable ability to engage, share expertise, and appropriately challenge senior stakeholders, including CEO with strong interpersonal skills and discretion.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: Friday 7th November 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Our Work
Support Through Sport CIO, based in Nottingham, delivers sport-based intervention, mentoring, and youth work programmes to thousands of disadvantaged young people, empowering them to develop pro-social behaviours and providing a lasting positive impact within underserved communities.
The organisation works to a Theory of Change which ultimately provides at-risk young people with protective factors, diverting them away from negative influences such as youth offending, ASB, violence, gang culture and knife crime. Through an innovative, youth-led approach, Support Through Sport harnesses the power of sport to empower disadvantaged youth and create safer communities, where young people can thrive.
We’re passionate about implementing real change within disadvantaged and underserved communities, providing young people with support, guidance and opportunities which enable every young person to achieve their full potential.
Role Overview
Support Through Sport CIO is seeking a highly motivated and organised individual to deliver our innovative School and Community Navigator programme throughout Nottingham and Nottinghamshire. The Senior School and Community Navigator will lead a team of three Navigators across four schools in Nottingham and Nottinghamshire. The role combines direct support to children and young people aged 10–17 with leadership and coordination responsibilities, ensuring delivery is of the highest standard and in line with Support Through Sport policies and project specifications.
Working closely with schools, families, and local agencies, the Senior Navigator will provide supervision and guidance to staff, build and maintain strong stakeholder relationships, and ensure effective safeguarding, monitoring, and reporting systems are in place. You will work with young people aged 10–17 in community settings, building trust-based relationships and providing early intervention to reduce risk factors linked to crime, violence, and exploitation.
The role combines youth work, mentoring, and community engagement, supporting young people to tackle challenges such as disengagement in education, substance use, poverty, discrimination, and school exclusion. You will act as an advocate for young people, bridging gaps with the wider community while promoting respect, empowerment, and positive life choices whilst working utilising a child-centred and collaborative approach.
At Support Through Sport, we use a range of creative approaches, including sport as a diversionary tool, to build brighter futures and create safer communities. Flexibility is essential, as sessions may take place during evenings and weekends, in addition to typical school hours. You will be required to work within the complex support system which often surround young people at-risk, to ensure a multi-agency approach to achieving the best possible outcomes for children and young people.
You will be supported to meet a benchmark of training and standards, including:
Basic Training
Health & Safety
Neurodiversity
EDI & Cultural Competence
Effective Communication
Resilience in Youth Work
Level 3 LA Safeguarding
GDPR & Data Protection
First Aid at Work
Enhanced DBS
Full Induction
Enhanced Training
Contextual Safeguarding
Operational Skills
Domestic Violence and Sexual Abuse
Health and Wellbeing
Key Information
Position: Senior Targeted Practitioner - School & Community Navigators
Reporting To: East Midlands Regional Manager
Hours: 37.5 hrs per week
Contract: Full Time, 6 month probationary period
Salary: £28,000 - £29,000 per annum, depending on skills and experience
Location: Nottingham & Nottinghamshire (Nottingham Office)
Transport: Car driver essential
Essential attributes include:
Experience working with children and young people (10–17 years) in school and community settings
Strong understanding of safeguarding and child protection, with experience responding to and escalating concerns
Proven experience supervising or leading staff or volunteers in a youth work, education, or community setting
Ability to build and maintain excellent relationships with schools, families and stakeholders
Strong knowledge of violence affecting young people, exploitation, and early intervention approaches
Experience of multi-agency working and attending safeguarding and strategy meetings
Ability to use case management systems and produce accurate reports and data
Excellent organisational, communication, and interpersonal skills
Commitment to equality, diversity, and inclusion in practice and leadership
Flexible working hours including evenings and school holidays
Full UK driving licence and ability to travel across Nottinghamshire
Desirable Attributes Include:
Qualification in youth work, education, or a related field (JNC strongly desired)
Experience of staff training, coaching, or professional development
Knowledge of local referral pathways and support services across Nottinghamshire
Experience working within schools or multi-school programmes
Training in conflict resolution, mental health first aid, or trauma-informed practice
Ability to work well both independently and as part of a team
Self-motivated with a positive attitude
Passionate about making a difference in the community
Strong youth engagement and relationship-building skills
Confident in delivering a range of sports and physical activities
Roles and Responsibilities
- Provide leadership, supervision, and day-to-day support to a team of School and Community Navigators, ensuring high-quality delivery across all schools and community settings.
- Support the training, professional development, and reflective practice of staff, encouraging continuous learning and consistency of approach.
- Deliver services to the highest standards, in line with specifications, funder requirements, and Support Through Sport policies and values.
- Lead delivery across four schools and identified community hubs, building and maintaining strong working relationships with senior leaders, pastoral staff, SEND teams, and wider support services.
- Develop and sustain effective multi-agency partnerships with schools, statutory services, and community organisations to ensure joined-up provision and pathways of support.
- Attend and contribute to regular meetings with schools, community stakeholders, and safeguarding partners, representing Support Through Sport professionally.
- Liaise with relevant agencies and take appropriate, timely action to safeguard children and young people, ensuring safeguarding remains at the heart of all practice.
- Ensure staff follow safeguarding policies and procedures, providing oversight, guidance, and follow-up where required, and escalating concerns appropriately.
- Support risk assessments, contextual safeguarding discussions, and contribute to case management at multi-agency meetings.
- Oversee the planning, coordination, and delivery of mentoring and outreach support within both school and community settings, ensuring flexibility and responsiveness to local needs.
- Monitor and record outcomes effectively using Upshot, case notes, and assessments to evidence impact and progression.
- Provide accurate data, case studies, and impact reporting for funders, stakeholders, and internal learning, contributing to continuous improvement.
- Deliver targeted 1:1 mentoring, small group sessions, and outreach with children and young people, supporting engagement, wellbeing, and positive life choices.
- Encourage participation in education, training, and community opportunities, advocating for pathways into positive progression.
- Act as an advocate for young people, ensuring their voices influence programme design and delivery, and that they feel heard, valued, and respected.
- Champion equality, diversity, and inclusion within delivery, ensuring support is tailored to meet the individual needs of all young people.
Benefits Include:
- Working alongside a very passionate team
- Enhanced DBS check provided
- Further development opportunities
- Sense of satisfaction
- Ongoing personal support
- Great team incentives
- Positive working environment
- Career Progression opportunities
- Competitive salary plus expenses
- No micro-management
- Training and CPD offers
Note
Please note that in order to apply for this role all candidates must hold the right to work in the UK, undergo an enhanced DBS check and provide 2 professional references. If these are not completed in a timely manner, your application maybe disqualified.
We look forward to receiving your application and hearing about how you can support us to build brighter futures for young people in Nottinghamshire!
Support Through Sport is a registered charity which supports disadvantaged young people aged 8-18, through the power of sport and youth work combined.
The client requests no contact from agencies or media sales.
Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working
Salary: £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent
Start date: As soon as possible
Are you ready to lead global fundraising initiatives that transform young lives through education?
UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network.
This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth.
Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact.
If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact.
Join us and help advance a movement that transforms lives and communities around the world.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
- Explain why you want to join UWC International, and specify your preferred location.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above, will not be considered.
Deadline for application: 11.59 AM (UK time) on 16 November 2025
Interview and/or assessment dates:
- First round interviews on 21 and 24 November
- Assignment scheduled on 28 November (remote)
- Second round interviews will be held on 1 and 2 December 2025
For further information on this opportunity, please see the detailed job description attached.
Safeguarding statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.
The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.
This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.
You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.
We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.
National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.
A cover letter, detailing why you are interested in this role must be received for your application to be considered.
Please also note the planned interview dates listed within the Recruitment Pack.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Data Support Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IT and Data Support Officer
Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary: £28,560
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
- Skills in data input, extraction, and reporting
- Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
- Familiarity in externally used systems by Ministry of Justice is highly desirable
- Ability to translate and present technical knowledge and information to non-technical teams
- Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
- Working knowledge of business intelligence/reporting and database
- Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
- Ability to problem solve, use own initiative, and work in a proactive manner
- Ability to manage own time and determine priorities with competing tasks and meet deadlines
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Business Development Officer
Location: Based within our Central Office which is in Islington, with home working possible and regular visits to services which span across London, Brighton, Luton, Bedford, Kent, and Liverpool. You may also be required to work at other locations as per required. Please note that our central office and some of our other services do not have step free access.
Salary: £32,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00
About the Role
This is an exciting new opportunity to join our Business Development team as a Business Development Officer, reporting to the Head of Business Development!
You will play a pivotal role in supporting the growth, reach, and expansion of the services in which we deliver at Social Interest Group (SIG). The role focuses on identifying new funding and tender opportunities, preparing submissions, managing documents, and supporting with our Marketing efforts. Some of what this role entails includes:
- Leading on developing processes and procedures for approvals and submissions of grants and tenders
- Supporting with Marketing Communications including the intranet, social media, and merchandise management
- Conducting research and analysis to identify fundraising and tender opportunities
- Completing competitor analysis data to monitor trends and opportunities
- Taking the lead on drafting responses for small tenders and fundraising submissions for smaller bids and applications
- Preparing budget sheets for tenders and grants
About You
This is the perfect opportunity for someone who has a passion for supporting organisational growth within a sector which positively influences many lives. You will play a big part in ensuring we continue to grow and deliver exceptional services to our residents and participants, impacting many more lives. We're looking for someone who is proactive, detail oriented, and organised and has:
- Familiarity with tender processes and fundraising principles
- Ability to create and write engaging content, with proofreading skills
- Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast paced environment
- Excellent communication skills; written and oral
- Attention to detail and quality
- Creative, proactive, and results driven approach
- Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Support Mentor
Location: West London (Unfortunately, this premises has no step free access)
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30
About the Role
We are seeking a dedicated and compassionate Support Mentor. We are looking for someone who really cares about the rights of women and their children to join our service in West London. This is an opportunity to support within a refuge accommodation for women and children surviving domestic abuse, many of whom are living with trauma. As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills.
Key Responsibilities:
- Support residents/participants to achieve their desired goals/outcomes in various ways
- Ensure all residents/participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
- Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.
- Empower residents/participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to residents/participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
About You
Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.
- Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Experience working with, or a strong understanding of, domestic abuse and the systemic barriers faced by women.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, with the team meeting once a week to collaborate in person. There will also be occasional national travel to meet with partners. Homeworking options in line with Crisis’ Hybrid working policy.
Contract: Two-year fixed term contract
About the role
We’re looking for an ambitious and creative Corporate Partnerships Account Manager to join our Brand, Marketing and Fundraising team. You’ll lead a diverse portfolio of partners, delivering exceptional account management that inspire action and drive meaningful change.
In this role, you’ll develop and grow partnerships that help end homelessness, from crafting strategic engagement plans and co-developing goals with partners, to creating compelling funding propositions that bring our mission to life. You’ll be skilled at building relationships with senior stakeholders, bold in spotting opportunities for innovation, and ensuring every partnership delivers impact.
You’ll work collaboratively across Crisis, sharing insights and ideas, representing the partnership team with professionalism and ensuring opportunities are maximised to the benefit of the wider organisation. With a strong understanding of CSR and sustainability, you’ll help partners make a lasting difference and play a key role in achieving and exceeding our ambitious income targets.
We’re looking for someone with:
- A proven track record in exceptional account management and stewardship
- Experience driving growth within corporate partnerships
- Strong communication and influencing skills
- A proactive, creative approach to problem-solving and opportunity-building
- A genuine commitment to Crisis’ purpose and values
If you’re an inspiring relationship builder who thrives on collaboration and wants to make a real impact, we’d love to hear from you.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 9 November 2025 at 23:59
Interview date and location:
- First round - W/C 17 November
- Second round – Likely beginning W/C 24 Nov
Interview process:
- First interviews will be competency-based questions
- Potentially a second interview that will include a written task or presentation.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.
We are looking for a Casework Coordinator to join our organisation. Working as part of the Casework team, our successful candidate will be responsible, both directly and through working with volunteers, for casework and emotional support for people detained under immigration powers.
This is an exciting and rewarding opportunity for a passionate individual with casework experience, looking to join us in defending the rights of people in detention at a critical time for our organisation and the wider immigration and human rights sector. Full details about the role, including the person specification, are provided in the Candidate Information Pack.
TO APPLY
Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am GMT on 24 November 2025.
Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.
We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.
Use the Apply Now button and refer to the Candidate Information Pack, as this explains the requirements for your CV and Cover Letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
This is your opportunity to join a successful, friendly and supportive team of fundraisers and play a significant role in delivering successful multichannel fundraising campaigns, while building strong relationships with key stakeholders, both internally and externally.
As an Individual Giving Fundraiser, you’ll be managing the planning, delivery and analysis of multichannel regular giving campaigns. It’s an exciting time to join the team and we are looking for an enthusiastic team player with great organisation and attention to detail to join the team and raise millions for terminally ill people and their loved ones. We are in a period of exciting growth, with new activity added to our portfolio and lots of opportunities to develop your Fundraising practise in a supportive and collaborative environment.
The role will include, but not limited to, campaign management, creative development of online and offline campaigns, managing budgets, analysing results and strategic thinking.
You will have had some fundraising and campaign management experience in the charity sector or have worked previously in a results driven environment. More importantly than that, you are a motivated problem solver, looking to make a difference, eager to grow and expand your knowledge of direct marketing.
What we are looking for:
- Someone who is results-driven and proactive, with a passion for the sector and Marie Curie’s vision to create the best end of life experience for everyone within the UK
- Friendly and supportive team player who enjoys collaboration and idea-generation
- You will be eager to develop and refine your campaign management skills, with a desire to test new approaches and continually improve ways of working
- Excellent time management and numerical skills with a keen eye for detail
- A critical thinker who uses their analytical skills to dissect results and develop insights
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional information
Application & Interview Process:
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 9th November 2025
- We’ll be conducting interviews throughout the advertising period, so don’t wait until the closing date to apply!
Salary:£27,450-£30,500 per annum depending on experience
Contract:Permanent, Full-Time, 35 hours per week
Based: UK wide. Applicants will be required to travel to London once per month. Travel costs for the London visit will be covered.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title:Kent Infant Feeding Project Coordinator
Contract/Job type: Fixed term to 1st January 2029
Contract Type: Full time
Hours per week: 35 hours per week
Location: Home based with travel around the Kent region
Salary:£24,500 FTE
Closing date: Sunday 9th November 2025
Interview date: Interviews will be conducted week commencing 17th November 2025
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Project Coordinator role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support to the infant feeding peer supporters and project team, ensuring the service runs efficiently and effectively and leading on the delivery of the post discharge contacts to families within Kent.
Your role will include:
· Extensively advertise service and recruit volunteering opportunities using a variety of platforms including social media and locally.
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Have a good understanding of each of the regions within the projects the community groups and the hospitals in which our staff and volunteers offer support.
· Collate and enter all information as and when necessary, into the Kent Infant Feeding database to ensure service users are registered on the system and touch points with the service users are logged.
· Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns. To work on safeguarding cases as and when required.
About you
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Working with families from diverse backgrounds.
· Good interpersonal skills with the ability to create rapport with a range of people.
· Experience of data collection and performing accurate data entry
· Have knowledge of the local perinatal services and communities within the Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?
Myeloma UK is looking for a motivated and experienced Special Events professional to join our Philanthropy team.
Special events play a vital role in engaging our supporters, inspiring their support, and raising vital income for the charity. Throughout 2026 we have a range of events planned, including private dinners, receptions and large fundraisers in London and Edinburgh.
Special Events is an area of growth for the charity, and this is an exciting opportunity to work alongside our major donor team and senior volunteers and supporters to develop and deliver an engaging fundraising events programme.
Experience in Special Events is essential, ideally in a charity environment. The successful candidate will have excellent event management skills, experience of working with senior stakeholders, and the ability to deliver creative and engaging events to inspire donor support.
About the role
Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to double our income by 2030.
The post holder will lead the planning and delivery of a programme of high-quality events. You will work with colleagues from across the charity to develop programmes that will engage our audiences and communicate the impact we deliver as a charity. You will have excellent interpersonal skills and the ability to work with a range of stakeholders.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 9am 10 November 2025 and interviews will be held w/c 17 November 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice & Triage Service Manager
Salary: £55,544 – £61,000 per annum
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)
Interviews: 24th & 25th November, 2025
Are you passionate about helping families with diverse needs have a positive experience when accessing social care?
Do you want to work in a dynamic partnership of 12 community organisations?
Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?
If you’re saying yes to the above, we would welcome an application from you.
About the Role
We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care. This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.
You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors. This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.
About Norwood
Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
As Advice & Triage Service Manager you’ll:
- Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
- Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
- Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
- Be client focused: oversee a first class inbound query management across all contact channels
- Champion collaboration: coordinate referral pathways with key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
- Design: manage the design and population of an online service directory
- Turn up the volume: work with communication and engagement teams to promote the service
- Ensure great customer service: oversee the development and rollout of a CRM system
- Analyse and evaluate: lead service evaluation, report to senior leadership and funders, and embed co-production in service design
Qualifications, Training and Experience
Essential:
- Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
- 3+ years’ experience in social care, education, or advice services
- Proven ability to lead services, manage teams, and deliver change
- Strong knowledge of referral systems across the voluntary and statutory sectors
- Sound safeguarding knowledge
- Excellent stakeholder, communication and CRM skills
Desirable:
- Knowledge of the Jewish community and culturally specific services
- Experience setting up a helpline, triage service or call centre
- Familiarity with neurodivergent support needs and transitions
- Experience developing service directories or digital tools
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working (Finish at 13:00 on Friday’s)
- 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
- Employee Assistance Programme
- Blue Light Card discount scheme access
- Cycle to Work scheme
- Health cash plan including dental, optical, physio and other benefits
- Opportunities for development and leadership coaching
To apply:
- Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
- Please also review the attached candidate pack
We're offering an exciting opportunity for a proactive and experienced Administrator to join our Children's Services team on a 12-month maternity cover contract. This role is ideal for someone who thrives in a dynamic environment, is highly organised, and communicates confidently with a range of stakeholders.
If you enjoy working both independently and collaboratively and are passionate about supporting services that make a difference in children's lives, we'd love to hear from you.
This is a hybrid role, but candidates must be based in Essex, as regular on-site meetings within the Essex remit are required. A full UK driving licence, access to a car, and business-use insurance are essential.
You'll be part of the Essex Child and Family Wellbeing Services (ECFWS) – a partnership between Barnardo's and HCRG, delivering integrated early intervention services for children and families aged 0–19 (up to 25 with SEND).
Some of the Key Responsibilities:
- Coordinate service and subcontractor meetings, including scheduling, preparing agendas, distributing papers, and taking accurate minutes with clear actions (in-person or via Teams).
- Manage and arrange mandatory training for Barnardo's colleagues, ensuring compliance and providing regular updates to service leads.
- Liaise across teams to support quality and competency compliance.
- Lead internal communications within the service.
- Update FEEE2 eligibility and assign caseloads using monthly ECC reports on Systm1.
- Produce regular FEEE2 reports from service user records and ECC data.
- Maintain service assets and resources, including IT equipment, staff contact lists, and training documentation.
What We're Looking For:
- Proven administrative experience, ideally within the charity or healthcare sector.
- Strong organisational and time management skills, with attention to detail and accuracy.
- Experience supporting meetings and taking comprehensive minutes.
- Skilled in managing shared mailboxes and providing general administrative support.
- Ability to work independently and meet deadlines with minimal supervision.
- A proactive and collaborative team player.
- Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
Before applying, please refer to the Job Description and Additional Information Sheet to support your application.
If this sounds like the right fit for you, we'd love to hear from you!
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Job Title: Steps to Success Project Coach (7- Months Maternity Cover)
Location: Hastings covering the East of the County
Salary: £26,000 – £29,291 per annum (depending on experience)
Hours: 37 hours per week (full-time)
Contract: Fixed Term
Reports to: Area Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty and integrity
· Passionate – We reach out enthusiastically to all who need our support
· Innovative – We inspire, enhance and improve
· Collaborative – We engage, support and share with others
Steps to Success
CXK delivers the Steps to Success programme across East Sussex, in partnership with East Sussex County Council.
Funded by the Careers Enterprise Company, this exciting project delivers a tested model across secondary schools, supporting young people in year 11 to achieve successful post 16 pathways.
The Team
The Project Coach will be based within CXK’s Youth Employability Service (YES) and will undertake regular careers-based interventions with young people, supporting them to understand their options and take steps toward achieving their goals around education, training and /or future employment. The coaches’ approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking a dedicated and compassionate Project Coach.
You will support a caseload of young people in Year 11, seeing them in their school setting or in the community if they are not attending school. Working across the East of the county, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.
You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. Also supporting parents/carers to be aware of their young person’s next steps and the opportunities available.
About You
This is a fantastic opportunity for someone with experience working with young people, especially SEND and Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage your caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· An understanding of the needs, and challenges faced by young people who are at risk of not being in education, employment or training
· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Essential Criteria
· A willingness to travel with a full UK drivers’ licence and use of own vehicle
· Experience working with young people
· Demonstratable experience of engaging and supporting young people.
· Be aware of risks, health & safety and safeguarding concerns, to act and escalate as appropriate
· Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
· Experience of assessing individual needs, develop action plans, and monitor progress
· Skilled in managing a varied caseload and maintaining accurate and confidential records
· Understanding of the post-16 education, training, and employment landscape
· Ability to build trust and maintain regular, consistent contact with young people
· Self-motivated and able to work independently as well as part of a team
· Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Steps to Success programme, this role gives you the chance to empower and motivate young people to take positive steps into further education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. You will balance 1:1 support, multi-agency collaboration, school visits, and parent/carer engagement. It’s a role that requires initiative, empathy, and a passion for supporting opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Sunday 9th November 2025
Application review date: Monday 10th November 2025
Interview date: Monday 17th November 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at CXK dot org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
