Wellbeing jobs

NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.

About the role: 

NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.

We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.

Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution. 

With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas. 

A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.

This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM. 

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Key role information:

Hours: Full-Time (35 hours) or Part-Time (28 hours) per week 

Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable) 

Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year 

Pension:NACCOM will contribute 6% of your gross salary 

Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App

Contract: Permanent 

Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space. 

Responsible to: Director 

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Job purpose:

The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by: 

• Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM. 

• Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme 

• Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences. 

• Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function. 

• Along with the Director, acting as spokesperson for NACCOM.

• Overseeing the spend against budget for External Affairs-related work. 

• Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners. 

• Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.

For more information about the role, including person specification, please download the Job Description. 

Recruitment timescales: 

• Tuesday 8 July 2025 at 23.59: Deadline for applications

• Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.

• Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online. 

We are seeking a Health & Inclusion Lead to be a valued member of parkrun’s People & Culture team. 

We’re on a mission to help more people enjoy the benefits of being active, social, and outdoors — especially those who need it most.

In this role, you’ll lead the development and delivery of strategies that drive inclusive participation at parkrun, particularly among those who are currently underrepresented in physical activity and experience lower levels of health & wellbeing.  The role holder will also lead our global DEI (Diversity, Equity & Inclusion) strategy –with a strong focus on inclusive outreach and community engagement.

About Us
At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.

The Role
Are you a strategic thinker with a passion for financial leadership?

We are seeking an experienced and dynamic Chief Financial Officer (CFO) to join our executive team. As the CFO, you will play a crucial role in shaping the financial future of our organisation, driving growth, and ensuring financial stability.

What We’re Looking For
We’re seeking a qualified senior finance professional with:

• Proven experience in a senior financial leadership role

• Strong technical understanding of charity finance and compliance

• Excellent relationship-building skills with staff, auditors, trustees, and other stakeholders

• The ability to lead and mentor a high-performing finance team

• A values-led approach aligned with YMCA’s purpose and ethos

Key Responsibilities

• Provide strategic financial leadership, advising the CEO and Board on financial direction and policy

• Lead the organisation’s budgeting, planning and reporting processes

• Ensure legal, regulatory, and statutory compliance across all financial activities

• Manage and develop the Finance Team, embedding strong processes and financial controls

• Produce annual operating plans and oversee financial KPIs

• Act as Company Secretary for YMCA Trinity Group and its subsidiaries

• Lead relationships with external auditors and financial specialists (e.g. tax, VAT, payroll)

• Maintain strong engagement with the Trustees, the FRaC Committee, and the Executive Team

Why Join Us?

• 5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)

• Competitive rates of pay and company pension (NEST Scheme)

• Your DBS Check Facilitated / Cost Paid as part of your onboarding

• Employee Assistance Programme for wellbeing support

Interview Dates
Interviews are scheduled to take place on Thursday 17th & Friday 18th July 2025 in Peterborough.

Contact Us
For an informal discussion on the role, contact Jonathan Martin (contact details can be found on LinkedIn). 

Location: Billericay (with occasional travel around Essex and beyond)

Salary: £34,068 FTE, Actual £20,440.80 (based on 22.5 hours per week)

Contract and Hours: Permanent, Part time, proposed 22.5 hours per week (but flexible for the right candidate)

Benefits: Hybrid working, free enhanced DBS check, free on-site parking, learning and development opportunities, and access to our Employee Assistance Programme

Are you ready to make a real difference in the lives of disabled individuals and their families?

At Hamelin, we're not just about social care – we're about re-imagining it, finding innovative ways to support autistic adults and people with learning disabilities in achieving their life goals. We’re expanding our Income Generation team with this new role, which will be critical in securing funding to enable us to support more people, in very different ways.

As Community Partnerships Manager, you'll be at the forefront of our fundraising efforts, generating income from our corporate partners and supporters in our community; fuelling our essential programs and pioneering pilot initiatives. You'll be the driving force behind building strong relationships with businesses, charities and individuals, that secure vital funding and skilled volunteers for our services.

Previous experience in a community or corporate fundraising role is not essential, but you must have the ability to network productively and pitch proposals to a variety of audiences.

Is this the opportunity within charity fundraising you have been searching for?

We are proud to support families and individuals across Essex via our respite, community and wellbeing services. We offer opportunities for people to learn life skills, live independently, find employment and engage with their community.

The Income Generation and Communications department is a small but high-performing and ambitious team, working flexibly to support the charity’s frontline services. You’ll be joining a team that will give you the support to be successful, with the autonomy to develop your own role.

From time to time, you will need to represent the charity at events, support bids for contracts, and attend networking opportunities. This will mean occasionally working evenings, weekends or on your non-working days. We’ll give you notice of when this is required, and you’ll be able to claim your time back.

This role can be office based or predominantly remote to suit you (albeit there will be times when you need to be in Billericay or elsewhere in Essex).

We’re open to negotiating the working pattern with the successful candidate, to be as flexible as possible.

In order to be successful in this role you must have:

· Full driving license. Able to drive Hamelin vehicles as well as use of own car

· Experience of writing professionally and persuasively

· Experience of working across teams and influencing other Managers

· Experience of presenting complex information for a variety of audiences

· Great communication skills, with the ability to build strong relationships and credibility

· Bravery to challenge the status quo and embrace a continuous improvement approach

· The ability to understand complex information and analyse data

· ICT skills such as the MS Office suite

It would be great if you had:

· Formal qualification or training in fundraising, marketing, sales, bid writing or other fundraising disciplines

· Experience of building deep and beneficial relationships with businesses

· Experience of working with individuals with a learning disability or neurodiversity

· Experience of change management and service growth

Hamelin Trust has a duty to safeguard and promote the wellbeing of the people it supports and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment.

Appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding and recruitment clearances.

Deadline for applications – Tuesday 8th July 2025

We anticipate having a single interview process and will send applicants the interview questions and assessment task in advance.

Job Title: Night Support Worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum (par rota)

Hours: Hours: 40 hours per week including weekends.

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for a Night Support Worker within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

To be successful in the role you must be able to:

· provide dynamic person-centred support to residents

· ensure at all times the environment is safe and welcoming for all

· work together in a team to deliver a psychologically informed environment

·  

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.

We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.

Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes

Duties and Responsibilites: 

Involving people affected by sarcoma

• Strengthen and support our existing Involvement Network, keeping members engaged and informed.
• Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
• Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
• Develop systems to capture meaningful feedback and measure the impact of involvement activities.
• Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
• Champion the voice of patients and families across Sarcoma UK’s work.
• Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.

Volunteer Management

• Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
• Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
• Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
• Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
• Plan and deliver engaging training for volunteers based on role requirements.
• Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
• Develop and manage volunteer policies, procedures, and risk assessments.
• Ensure compliance with volunteering regulations and best practice.
• Monitor, evaluate and report on the impact of volunteering initiatives.
• Administer volunteer expenses and coordinate recognition within agreed budgets.

 General

• Support cross-organisational projects that involve people affected by sarcoma.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

You will offer compassionate, confidential, support to CYP of all genders, who have been subjected to sexual violence and abuse. Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work

Part-time | 22 hours per week (Weds to Fri) | Working hours pattern: 11am-7pm, 9am-5pm, 9am-3pm | 1 day working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

Who we are 
Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves.  We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused service. 

It’s an exciting time to join the LGBTQ+ team, with your skills and experience you will be leading and shaping the service to ensure its growth and sustainability as a prominent provider of LGBTQ+ youth support in Bath and Nort East Somerset (BANES). 

Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. 

Purpose of the role 

As the LGBTQ+ Service Lead you will manage the services we provide to support the wellbeing, confidence, and connectivity of LGBTQ+ youth across BANES. 

Along with managing a small team you will plan, deliver, and facilitate our renowned weekly Space youth group (ages 13-21) and monthly Space to Be youth group (ages 8-13), 1:2:1 listening support, and schools work. 

Our goal is to empower LGBTQ+ young people and provide a space where they are free from judgement, but also to spread awareness of the issues the LGBTQ+ community faces and how partners, parents, and the wider community can support them. 

This role will play a key part in shaping the future of the LGBTQ+ services through exploring funding opportunities and other income-generating avenues to ensure the continued growth and impact of the services.

Your attributes 

We are looking for someone who understands the needs of, and has experience of, working with LGBTQ+ young people from a variety of backgrounds. You will use your creativity to engage young people in our work and support them to thrive.

You will enjoy seeking opportunities, creating partnerships, and working with the community, while using your empathic management skills to support the growth of our team of LGBTQ+ staff and volunteers.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.

YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.

As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.

Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.

We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.

At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.

We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.

About Us
Groundwork Cheshire, Lancashire & Merseyside is a community-focused charity committed to changing lives and transforming places. We deliver a wide range of programmes that support people to improve their prospects and wellbeing.

The Opportunity
We’re looking for a passionate and motivated Team Leader to deliver our King’s Trust Team Programme—a 12-week personal development course for young people aged 16–25. This is your chance to make a real difference in the lives of young people who are unemployed or facing personal challenges.

What You’ll Do

• Recruit and support young people through the programme
• Plan and deliver engaging activities, including residentials and community projects
• Provide one-to-one mentoring and support
• Deliver and assess the King’s Trust Certificate in Employment, Teamwork and Community Skills (up to Level 2)
• Work with local partners to enhance the programme
• Promote safeguarding and ensure participant wellbeing

What We’re Looking For

• Experience working with young people or in youth/community development
• Strong leadership, communication, and organisational skills
• A positive, empathetic, and motivational approach
• Ability to work independently and as part of a team
• Commitment to safeguarding and equality
• Access to your own transport

What We Offer

• 25 days annual leave + 1 extra day for Christmas closure
• 8 public holidays
• Flexible working arrangements
• Aviva Auto-Enrolment Pension Scheme
• Employee Assistance Programme
• Ongoing training and development
  
  This role requires a clear Enhanced DBS check.
   

How To Apply
For the full job description and person specification and details on how to apply, please down the Recruitment Pack or visit our website. 

About STOPAIDS

STOPAIDS is a UK-based network with over 30 years of experience in the HIV response, and which also works more broadly across global health. We are part of a global movement aiming to address the systemic causes of health inequity, end AIDS, and ensure everyone can access their right to health and well-being. By providing decision-makers with both evidence and advocacy, we drive informed, just decisions that improve access to treatment, prevention, care, and support for HIV and other health conditions.

STOPAIDS is led by our values, including the meaningful participation of people living with and affected by HIV and an anti-oppression framework.

About the role

STOPAIDS mobilises civil society, parliamentarians, the public and the media to influence decision-makers in the UK and globally on the advocacy impact areas outlined in our 2022-2025 strategy.

In partnership with senior leadership, the Media and Communications Manager will oversee the design and implementation of STOPAIDS' organisational-wide media and communications strategy that amplifies STOPAIDS’ impact and reputation across our key advocacy areas. This work includes providing media and communications guidance, coordination and delivery support to our joint advocacy projects with partners.

Our joint advocacy projects are subject to change, but currently include the Digital Health and Rights Project, the UK Civil Society working group on the Global Fund to Fight AIDS, TB and Malaria, the UK Civil Society working group for Unitaid and a new coalition to advocate on the future of the global health architecture.

The Media and Communications Manager will support STOPAIDS and our joint advocacy projects to achieve our advocacy objectives through identifying strategic media opportunities, managing relationships with media outlets, and securing external media coverage. They will also work with staff and partners to develop relevant high-quality media products and to develop and manage online communications content for our key social media and website platforms.

As a capable team leader, the Media and Communications Manager provides expert guidance to staff and partners, is comfortable coordinating and facilitating working groups and supports the leadership of people living with and affected by HIV. They also work with the Senior Leadership Team to ensure that media and communications strategies are aligned and complementary with other organisational strategies and priorities.

As with all STOPAIDS staff, and in partnership with the CEO and the Director for Development & Engagement, they will work to ensure the sustainability of the organisation by contributing 10% of their time to fundraising (to support with application and report writing) and other advocacy support.

The role has a six-month probation period.

We offer several key benefits, including:

• A 28-hour working week with no salary reduction, with options to spread the hours over 4 or 5 days
• Home-based working with monthly access to an office space, home-working grants, and bill contributions (as per HMRC guidelines)
• Flexible working hours
•  A 6% employer contribution to a group stakeholder pension scheme
•  Annual personal learning and development budgets
•  20 days’ annual leave, plus an additional day (up to 5) for each year of service (excluding bank holidays)

For further information and to apply, please click the 'redirect to recruiter' button to visit our website.

Closing date: 29th June 2025.

Interview date: 3rd July 2025.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritised groups are particularly encouraged to apply.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. 

We are open to considering applications for a part-time role that would require a job share.

About the role

Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.

This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.