Wellbeing officer jobs in redbridge, london

Bring your drive and passion to lead CPRE London towards its vision of a greener city and manage its strategic direction and delivery. This is a rare, part time opportunity to lead an organisation at the cutting edge of policy regarding green spaces and the environment, housing and planning. You will manage a small but motivated team of staff and dedicated volunteers. We are looking for candidates with the confidence to pitch for new funding and prioritise projects, coupled with a track record of liaison work across the environmental space ideally drawing on a background in planning.

CPRE London is a leading environmental charity in the capital, an independent charity and the London regional branch (1 of 42) of the national CPRE organisation, ‘The Countryside Charity’.

The focus of our campaigning is to make London a well-planned, greener, climate-resilient and nature rich city, which benefits everyone.

Skills in leadership, oversight of income and expenditure, communication, negotiation, and project management are needed to run our operations. In addition to leading CPRE London you will also work closely with a supportive board of trustees.

Currently at the exciting stage of developing the London Tree Ring project, additionally we are involved in many more initiatives such as Healthy Streets Scorecard and GoParksLondon and supporting local campaigns to protect our precious green spaces from development. 

Further details available on our website: Get Involved: Jobs and Volunteering Tab.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.

Position: Customer Services Advisor

Salary: £28,357 per annum

Location: Hammersmith with hybrid working

Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays

Contract: Permanent

Closing date: Friday 19 December 2025

Interview date: Week commencing 12 January 2026

About the Role

You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.

Key responsibilities include:

• Managing customer enquiries by phone and email, providing clear and accurate information
• Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
• Keeping records and systems updated with detailed and accurate notes
• Liaising with contractors to ensure repairs are completed efficiently
• Supporting rent and service charge enquiries, including taking payments
• Helping to manage voids and lettings by keeping applicant information up to date
• Working with colleagues across the organisation to ensure a seamless and resident focused service
• Responding professionally to complaints and helping drive improvements based on resident feedback
• Ensuring all work complies with policies, procedures, safeguarding and data protection requirements

About You

We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.

You will have:

• Experience providing high quality customer service, including managing difficult conversations
• Excellent written and verbal communication skills
• Strong IT skills, including confidence using Microsoft Office
• Experience handling a high volume of calls
• Ability to prioritise workload and work to deadlines
• A collaborative approach and the confidence to use your own judgement
• Empathy, professionalism and a commitment to supporting residents
• An understanding of equality, diversity and inclusion

It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.

This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.

Job summary

The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

• Drive innovation in patient support.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

Applications will be reviewed and interviews conducted on a rolling basis.

Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.

About the role

This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.

You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.

Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.

About you

You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.

You’ll also have:

• Experience leading high-performing fundraising teams and delivering ambitious income targets
• Excellent relationship management and influencing skills at a senior level
• Strong strategic and organisational ability, with a collaborative mindset
• Exceptional written and verbal communication skills
• A deep commitment to the mission and values of Isabel Hospice
• A driving licence and own car

What we offer

• A supportive, values-led environment where your work truly matters
• The opportunity to shape and grow high-value fundraising at a respected local charity
• The chance to make a tangible difference to local families when they need it most

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Nacro is seeking an experienced and dynamic Head of Policy & Public Affairs to lead our strategic policy development and influencing work with Government, officials, and other key decision-makers. This pivotal role will shape and deliver a high-impact policy and public affairs strategy that improves the lives of the people we support—those affected by the criminal justice system, housing insecurity, and barriers to education.

You will be Nacro’s senior voice in government spaces, the media, and across the public affairs landscape. You will ensure our policy positions are evidence-based, rooted in lived experience, and influential at the highest levels.

 

Key Responsibilities

Strategic Policy & Public Affairs

• Lead Nacro’s strategic policy and public affairs activity with Government, parliamentarians, officials, and other stakeholders.
• Develop and implement a compelling public affairs strategy that drives meaningful change.
• Build and maintain strong, productive relationships with senior policymakers.
• Represent Nacro externally, including with senior stakeholders and in the media.
• Oversee the development of evidence-based policy positions and research projects that support Nacro’s strategic objectives.
• Ensure service user experience informs all policy and influencing work.
• Produce and oversee high-quality policy outputs including consultation responses, briefings, reports, blogs, and media commentary.
• Safeguard Nacro’s reputation as a trusted and authoritative source of insight and expertise.
• Provide strategic political intelligence and advice to the Director of Engagement & Impact and the Chief Executive.

People Leadership

• Lead, motivate, and support a high-performing team, setting clear direction and expectations.
• Model Nacro’s values and behaviours, enabling a positive, inclusive, and accountable culture.
• Manage communication channels effectively, ensuring key organisational messages are understood and cascaded.
• Set objectives, monitor performance, and hold regular one-to-one meetings.
• Support professional development and wellbeing across the team while driving innovation and high standards.
• Take responsibility for all aspects of people management, including recruitment, conduct, performance, and attendance.
• Recognise, reward, and encourage excellent performance.
   

Leadership Across the Organisation

• Play an active role in the Senior Leadership Team, helping to drive organisational strategy.
• Operate both strategically and operationally, identifying opportunities and risks for Nacro.
   

Professional Expertise

• Significant senior-level experience in policy and public affairs.
• Strong track record of leading policy campaigns that delivered real impact.
• Excellent political awareness, judgement, and communication skills—both written and verbal.
• Knowledge of criminal justice, education, young people’s policy, or housing policy (desirable).

Performance & Compliance

• Set and deliver directorate performance targets, ensuring effective management of budgets and resources.
• Oversee health & safety responsibilities in your area.
• Contribute to business development and bid work in partnership with relevant teams.
• Ensure accurate and timely record-keeping and reporting.
• Promote and uphold Nacro’s values, safeguarding, data protection, and equality and diversity policies.
• Represent Nacro positively, building strong internal and external relationships.

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

If you are a strategic thinker, an influential communicator, and passionate about social justice—we want to hear from you.

 Apply now to lead change where it matters most

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

To facilitate training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops. 

To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers. 

This role is home-based with frequent travel across England

Key responsibilities include:

• Co-facilitate professional, high-quality training to kinship carers in England.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.

• Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.

• Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).

• Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.

• Maintain a consistent and engaging approach across all training experiences.

• Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.

• Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.

• Actively support and contribute to a high-performing, inclusive, and supportive team environment.

Essential knowledge, abilities, skills and experience includes:

• Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.

• Proven experience in professional facilitation using a range of techniques to engage participants.

• Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries.

• Proven ability to deliver training that achieves measurable impact and learning outcomes.

• Demonstrated use of a non-judgemental approach reflected in both language and behaviour.

• Excellent written, verbal, and visual communication skills with high attention to detail.

• Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions: 

Q1 - With reference to the job description, describe how your experience and values are a good fit for this role at Kinship? (max 250 words) 

Q2 - Tell us about your experience delivering training workshops to diverse audiences. (max 250 words)

Q3 - Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? (max 250 words)  

Q4 - Describe three things which are key to delivering an engaging and high-quality online training session (max 250 words).

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Step into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.

Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.

In this role, you will:

• With advanced knowledge of UK-wide legacy administration and multi-jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
• As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high-performing team culture while ensuring consistent, accurate and timely casework.
• You’ll work collaboratively with solicitors, executors, internal teams and co-beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
• If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.

Skills Needed

• Proven line management experience, including mentoring, performance management and developing high performing teams.
• Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
• Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
• Strong understanding of multi-jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
• Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co-beneficiary charities and internal teams.
• Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts
• High-level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
• Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.

Please see full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)

Salary: £41,000 + London Allowance (£3,500)

Contract: Contract, 12 months

Based: Homebased (can be based in London office 2 days per week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.

The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.  

We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.

Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal. 

Your mission

We are looking for an ambitious, experienced Head of Brand Marketing, who has a strategic mindset and is motivated by commercial creativity. Reporting into the Marketing Director, the role will lead CALM’s brand marketing to drive awareness, deepen understanding of CALM’s mission and to inspire action to change culture and ultimately prevent suicide. They will be responsible for the strategic direction, creative leadership and guardianship of the CALM brand — ensuring our campaigns, partnerships and marketing communications are bold, distinctive, integrated and achieve real impact.

This is a unique opportunity for a strategic yet hands-on marketing leader to take the award-winning CALM brand to the next level.

Responsibilities

Brand Strategy & Leadership

• Own and evolve CALM’s brand strategy, ensuring it aligns with organisational goals and keeps CALM culturally relevant and distinctive.

• Lead on long-term brand positioning, audience strategy and messaging frameworks that build understanding of CALM’s mission and grow awareness, trust and engagement.

• Champion insight-led decision making — using audience, behavioural and brand tracking data to inform strategy, planning and creative direction.

• Partner with the Services team to drive attitudinal and behavioural change, as well as the Fundraising team to grow income, through an integrated marketing approach.

• Act as brand guardian — ensuring a consistent and compelling tone of voice, visual identity and narrative across all CALM activity and partnerships.

• Build brand literacy across CALM, enabling colleagues and partners to understand and apply the brand effectively.

Campaign & Creative Direction

• Oversee development and delivery of integrated brand campaigns that capture public attention and drive measurable shifts in awareness, engagement and action.

• Set strategic direction, creative standards and success measures for major campaigns and brand moments.

• Lead collaboration between in-house teams, agencies and partners to deliver brave, high-impact creative work.

• Ensure all campaign and partnership activations deliver meaningful value and reinforce CALM’s strategic priorities.

Partnerships & Brand Growth

• Work closely with Partnerships Director to shape and evaluate brand collaborations — ensuring external activity amplifies CALM’s message while protecting brand integrity.

• Develop frameworks for assessing new brand and media partnership opportunities based on reach, relevance and values alignment.

• Represent CALM’s brand voice externally with media, creative and commercial partners.

Leadership & Team Development

• Lead and inspire a high-performing Brand Marketing team, providing clear direction, coaching and development opportunities.

• Line manage Head of Creative Operations, Brand & Campaigns Lead and Creative Lead, supporting them to achieve their objectives.

• Foster a culture of creativity, collaboration and accountability across the wider MarComms function.

• Manage budgets and resources effectively, ensuring best-in-class delivery within agreed targets.

• Contribute as part of the MarComms senior leadership team to overall strategy, planning and organisational development.

• Promote and role model collaborative working across the team and with other teams.

• Demonstrate cross-organisational leadership.

• Confidently represent CALM at key meetings and events.

Competencies:

We’re looking for a bold, collaborative and emotionally intelligent brand leader who brings:

• Strong understanding of brand-building principles and integrated marketing best practice. 

• Strong analytical skills and data interpretation abilities in order to make informed strategic decisions.

• Creative thinker with excellent judgement and a proactive, hands-on attitude: willing to roll up your sleeves and engage deeply with all aspects of the role.

• Growth mindset and a focus on work that delivers tangible impact.

• Exceptional leadership skills and a genuine passion for storytelling, the cause and delivering CALM’s mission.

• Excellent writing, communication and interpersonal skills.

• Ability to collaborate, influence stakeholders effectively and positively contribute to team culture.

Experience:

• Proven experience - in an in-house or agency role - in a senior brand marketing role, developing and executing brand strategies, and brand management.

• Extensive experience leading integrated brand campaigns. 

• Strong background in using data-driven insights and behaviour change thinking.

• Experience in leading a high-performing team, driving brand growth.

• Proven track record in effective budget management, optimising spend for maximum ROI. 

• Experience of managing relationships with external and creative suppliers.

• Experience of working in a fast-paced environment with conflicting priorities and deadlines.

• Experience of the not-for-profit sector is beneficial.

Why us?

Reports to: Marketing Director

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & a nine day fortnight.

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Monday, Tuesday & Friday), 9.30am - 5.30pm.

Closing date: Sunday 14 December. 

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.

The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.

The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.

ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.

In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.

ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.

Key responsibilities

Team management

• Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
• Coordinate work planning, payment runs and monthly/quarterly accounting processes
• Work with the Finance Director to hold effective monthly Face to face team meetings.
• At times, provide back up and support to the different roles in the team
• Line manage, support and provide development and growth opportunities to direct reports

Financial accounting

• Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
• Reconcile balance sheet accounts on monthly/quarterly basis
• Oversee the payroll accounting, including 4 overseas payrolls
• Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
• Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
• Consolidate ISEAL’s accounts and forecasts into management accounting-packs
• Support on preparation of the statutory accounts

Wider responsibilities

• Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
• Engagement with the wider organisation on questions of accounting processes
• Experience, knowledge and attributes
• ACA, ACCA or CIMA qualification, or equivalent level experience
• Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
• Competent in the use and exploitation of accounting systems
• Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
• High level of accuracy in own work and ability to check work done by others
• Excellent organisational and time management skills, with ability to establish priorities for self and others
• Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
• Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
• Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
• Excellent written and spoken English
• Ability to manage and motivate others  

Additionally desirable

• Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
• Interest in and motivated by issues of sustainable consumption and/or environmental issues

ISEAL´s culture and how we will help you thrive

Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.

These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.

We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.

Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.

We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: Permanent Position

Salary:  £52 – 58k pro rata, depending on experience

Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)

Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK

Annual leave:  25 days / year increasing to 30 days over time.

Ideal start date: From Jan 2025. Our priority is to get the right candidate.

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.

Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-12 January

Pre-interview timed exercises (between 60 – 90 minutes from home):

Panel interviews (in person): 21 January 2025

Decision: w/c 26 January

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

The Role

• To be the strategic lead for income, service, and performance management of Causeway’s Property portfolio. To support housing staff to achieve tangible social impact and/or recovery outcomes in line with Causeway’s mission and with funder’s contractual obligations.
• Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance.
• To prepare and present accurate performance reports for the entire portfolio reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed.
• To ensure compliance of housing stock and tenancy matters within legal and statutory requirements.
• To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice.
• To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria.
• Champion client involvement and ensuring best practice in this area is embedded in policies and procedures.
• To be the primary point of contact for owning RP’s and private landlords, lead on landlord issues and disputes
• To represent the CEO at external events and meetings when necessary.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Sunday 4th January 2026 at 23:59pm

Provisional Interview Dates: 12th and 13th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.