Wellbeing service manager jobs in havering, greater london

Contract: fixed-term (6 months)
Interview dates: Thursday 18th and Friday 19th September

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Individual Giving & Legacies Team at Dementia UK, where you will play a key role in growing two of the charity’s most vital income streams, gifts in Wills and in memory fundraising. Together this amounts to over £8 million annually, representing more than a quarter of our total income. 

As a Legacy and In Memory Executive, you will help increase awareness of gifts in Wills and maximise opportunities for in memory giving through the delivery of compelling, timely and supporter-focused communications. You will lead on the development and implementation of multichannel marketing campaigns, including copywriting, compiling design briefs and liaising with suppliers and agency partners to ensure that all activity is insight-led and aligned with strategic objectives.

You will be responsible for stewarding supporters with sensitivity and care, managing enquiries and pledges related to gifts in Wills and coordinating the delivery of meaningful journeys for in memory donors. Working closely with internal teams and external suppliers, you will oversee the production of marketing and collateral, managing relevant content across social media channels and sourcing case stories for use across the charity.

To be successful in this role, you will have experience delivering fundraising or marketing projects in any area. You should be confident using a relationship database to inform and report on stewardship activity and ensuring data is used effectively to enhance supporter journeys. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations. 

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. 

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Role:  Head of Philanthropy & Partnerships

Location: London (hybrid, 2 days per week in the London office)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone’s hands so we’re all closer to help in an emergency.

We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events.

We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources. 

As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country. 

 Job Summary

We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities.

Key responsibilities include:

• Leading a high-performing team to deliver the annual plan and secure six-figure+ income
• Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams
• Creating compelling propositions and cases for support that align with our mission and strategic priorities
• Building and managing a strong pipeline of prospects with transparency and rigor

About You

• Extensive fundraising expertise, including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors.
• Strong leadership and team management skills, with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards.
• Strategic thinker and planner, with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans.
• Highly skilled communicator and influencer, confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations.
• Proactive and values-driven, with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation.
• Deep sector knowledge, including understanding of relevant fundraising markets, trends, and regulations, and able to lead with compassion, emotional intelligence, and openness to feedback.

About the Role

• Develop and implement a three-year high-value fundraising strategy and roadmap, underpinned by research, insight, KPIs, and measurable milestones.
• Manage income and expenditure budgets, ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs.
• Lead relationship-building and networking efforts, cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers.
• Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management.
• Drive the development of tailored funding propositions, working cross-functionally to align funder interests with organisational programmes and long-term goals.
• Ensure operational excellence, through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards.
• Provide values-led leadership, fostering team development, continuous improvement, and alignment with St John’s compassionate leadership culture and strategic aims.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Information Security Officer
Hybrid – Home & London | Permanent | Circa £60,000 | 35 hrs/week (flexible)

A rare and brilliant opportunity to join this international development children’s charity, as their new Information Security Manager. You'll be the expert, working closely with the Chief Information Officer and other senior leaders to embed security practices across systems, suppliers, and staff. You’ll be joining a small but impactful Technology team where the culture is collaborative and down-to-earth. You’ll have the autonomy to get stuck in, alongside the backing to develop professionally, whether that’s through security qualifications or broader leadership skills.

What you will be doing
As Information Security Manager, you’ll lead the implementation of the organisation’s cyber security plans.

• Act as subject matter expert on information security across the organisation
• Ensure compliance with standards like Cyber Essentials Plus and CIS.
• Oversee third-party security providers and outsourced ICT services.
• Manage incident response planning, investigations, and reporting.
• Deliver engaging training to build a strong security culture.
• Collaborate with Legal and Data Protection teams to ensure GDPR compliance.
• Stay ahead of evolving threats and technologies to drive continuous improvement.
• Opportunity to influence at board level without people management responsibilities

 
What we are looking for
What matters most is your hands-on experience navigating real-world security challenges and your ability to see both the technical and human side of data protection.
You should have:

• Proven experience in ICT security management and incident response (CIS and Cyber Essential Plus).
• Strong technical knowledge of Microsoft 365, Azure, and cloud security.
• Familiarity with frameworks like ISO 27001, NIST, and CIS.
• Excellent communication skills and a pragmatic, risk-based mindset.
• Relevant certifications (e.g. AZ-500, CISSP, CISM, CCSP) are highly desirable.

This role offers hyrbid working (1-2 days/week in office) as well as open discussion around different working patterns i.e 9-day fortnight and varied start/finish times. The organisation values professional development and had a learning & development fund for certifications and career growth. A strong emphasis on wellbeing and work-life balance within a supportive, inclusive culture that welcomes applicants from all backgrounds.

To apply, please submit your up-to-date CV by the 7th of August 2025 at 5.00 PM. Cover letters are not required. 

Please note, only successful applicants will be contacted with further information.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Inspire young learners as a Spanish Teacher: Join Latin American House (LAH) and its Spanish Saturday School!

Are you passionate about teaching Spanish and nurture a love for language and culture in children? Do you want to be part of a vibrant, community-led organisation that contributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?

LAH invites you to lead engaging and dynamic Spanish lessons at our award-winning Saturday Spanish School, where learning is fun, immersive and culturally rich.

About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.

About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.

LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.

About the role: As a Saturday Spanish School Teacher, you will:

• Deliver age- and level-appropriate interactive Spanish lessons that build reading, writing, listening, and speaking skills.

• Use games, stories, role-play, and cultural activities to make learning engaging and accessible.

• Teach a diverse group of native speakers and beginners, both in-person and online.

• Create a safe, welcoming space where children gain confidence and joy in learning Spanish.

• Collaborate closely with fellow teachers, trainees, and volunteers to enrich our Spanish Saturday School curriculum.

If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!

The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.

The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.

By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation.

Main duties and responsibilities:

1. Maintaining accurate and up-to-date financial records by:
● Accurately recording all financial transactions, including income, expenses, invoices, payments, and receipts, ensuring they are categorised correctly in the financial system
● Regularly reconciling bank accounts, credit card statements, and other financial documents to ensure accuracy and identify discrepancies
● Maintaining and organising all financial documentation, including invoices, receipts, contracts, and financial reports, in accordance with internal policies and regulatory requirements
● Ensuring that all financial data is entered into the accounting system in a timely manner and accurately, and keeping records updated as necessary, reflecting any changes or corrections

2. Supporting organisational income and expenditure processes efficiently by:
● Monitoring and tracking income and expenses across various budgets, ensuring all transactions are in alignment with allocated funds and any restrictions on specific funds
● Processing self-generated income from all LAH activities (e.g., Space rental, hall hire, Saturday School, etc.) by preparing related invoices, ensuring accurate record-keeping, and diligently tracking payment status
● Recording and processing utility bills, ensuring proper allocation of recharges where applicable
● Preparing payments on the CAF Bank platform for approval by authorised signatories

3. Assisting organisational financial compliance by:
● Preparing financial records for audits and financial reporting as required, ensuring compliance with tax laws, charity regulations, and other applicable legal standards
● Maintaining and updating the LAH’s inventory by accurately recording purchases, disposals, and changes in assets, such as IT equipment and furniture
● Assisting with payroll enrollment administration for new starters, ensuring accurate processing and compliance with relevant payroll procedures
● Collaborating with senior management to ensure adherence to LAH’s Financial Policy and internal financial procedures
● Supporting the development and implementation of enhanced financial systems and internal controls to improve efficiency and compliance

4. Other accountabilities:
● Attending team meetings and one-to-ones as required 
● Participating in relevant training or professional development to maintain and
improve financial administration skills 
● Carrying out any other bookkeeping-related duties appropriate to the post, as
agreed with your line manager

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework. 

You will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects.  If you are available to work in our Brighton and Hove office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.

Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).

This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.

The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, Female genital mutilation (FGM)​/cutting , Forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.

The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.

The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 4 September 2025

Interview Date: 18 and 19 September 2025

Funding Officer – Thematic and missions focused aligned to It starts with Community

We’re looking for four Funding Officers to support a range of initiatives across England. These are 12-month fixed term contracts.

This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We’re looking for people who are collaborative, adaptable, and passionate about putting communities first.

As outlined in our It Starts with Community strategy and the England story, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities supporting them as they tackle challenges and fulfil their potential.

We strongly encourage applications from individuals with lived or working experience within underrepresented communities. One of the initiatives to be supported, addressing health inequity, requires a good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.  

Role Purpose 

You will be expected to be open to work in different initiatives across our England portfolio.As a funding officer you will assess applications for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.

Key Responsibilities 

• To review and assess funding applications.
• Provide clear, constructive feedback to applicants. 
• Engage with applicants and stakeholders.
• Maintain accurate records and contribute to reporting and learning. 
• Support due diligence and fair risk assessments. 
• Contribute to the continuous improvement of our funding processes.

Location: Hybrid: we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle

Contract Type: Four 12 Months Fixed Term (open to secondment subject to agreement).

Interview Date: 11th September - virtual

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience in grant making, community development, and/or public health.
• A strong commitment to equity and inclusion.
• Relational skills: an ability to nurture, develop and promote effective relationships and communication with colleagues, community. organisations and partners.
• Good analytical, written and verbal communication skills.
• Organisational skills: an ability to use your initiative and manage your own workload, dealing with competing priorities and deadlines.
• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.

Desirable Criteria  

• A good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
• Knowledge of health systems or the social determinants of health. 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 150 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a Societies Development Coordinator to provide accurate, consistent and innovative support to the 400+ clubs and societies, committees and volunteers. They will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities.

The role is a 12-month fixed term contract. This role is based at our Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). 

Do you have experience in organising and managing a variety of events; or enabling volunteers to deliver events? Do you have knowledge and understanding of student activities programmes including clubs, societies and volunteering? 
If the answer is yes, then we want to hear from you

Our ideal candidate will have the ability to manage conflicting priorities and busy workload, excellent interpersonal skills and the ability to work with a diverse range of people and be committed to working in a democratic and student led environment.

 

About the team

This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.​

The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years. ​

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.​You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About this role

This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.

​​The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.

​We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.

Key responsibilities

Team Support

• Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
• On-site support at events as required.
• Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.​Manage incoming enquires quickly and professionally. ​
• Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.

Salesforce

• Be the point of contact for creating Salesforce reports to help drive fundraising activity.
• Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
• Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
• Support the creation and development of individual dashboards to help track and increase fundraising.
• Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.

Donor engagement support

• Assist with research on donors and prospects.
• Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
• Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
• Support with the preparation of templates and collateral such as presentations and donor communications.
• Proofreading of applications, reports and external communications.​Write briefs for senior colleagues in advance of donor meetings.
• ​Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.​

Person specification

Essential:

• Proven experience of working in an administrative role within the charity sector.
• Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.​
• Experience of supporting the processing of donations and financial management systems. ​
• Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
• A continual focus on improving service to donors, both internal and external.
• Excellent written communication skills. ​
• Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.​
• Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
• Excellent analytical and data reporting skills.
• Excellent PowerPoint and presentation skills.​
• Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.​
• Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
• Excel skills would be a benefit.​
• Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 26th August 2025.

Interviews

1st interviews will take place on Monday 1st September 2025.

2nd interviews will take place on Thursday 4th September 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

In September 2024, National Numeracy launched a new ‘Schools & Families’ programme to support Primary School staff, parents and carers in increasing pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside of the classroom. The programme also works to improve parents’, carers’, and school staff’s own confidence with numbers and with supporting children with their maths.

The programme has been hugely successful and is growing rapidly – we have now secured funding to deliver activity in all four nations of the UK and we are working with almost 300 schools currently.

The Schools & Families Programme Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, particularly delivering online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme.

We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer near Brighton, in East Sussex, but the expectation for this role is that you will be based at home, travelling occasionally as needed across the UK.

First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them.

At the end of each programme, a celebratory School Final is held at each school, where groups representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity.

We currently work in partnership with 200+ schools every year across England and Wales.

Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Programme Delivery Officer role

We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs will be responsible for supporting and coordinating the delivery of the First Give programme in up to 50 schools, ensuring smooth running of the programme, plus providing guidance and troubleshooting for the lead teachers at First Give partner schools.

The role will be hybrid, with 3 days a week in our main offices in West Hampstead, London. Regular travel to schools across London and the South East will be required.

• Contract: 12-month Maternity Cover
• Salary: £28,840 (inclusive of London weighting)
• Location: London office 3 days per week, 2 days per week working from home
• Reporting to: Programme Manager

Key responsibilities

• Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
  • an introductory Programme Call with the Lead teacher;
  • delivering a briefing to class teachers;
  • troubleshooting via phone and email;
  • booking in First Give facilitated sessions
• Ensure all programmes are delivering all core elements of the First Give programme
• Update and monitor Salesforce to track programme delivery
• Liaise with freelance facilitators to ensure events at schools are effectively staffed
• Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
• Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
• Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
• Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
• Support with wider team projects as and when is necessary

This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Experience developing strong relationships with remote and external stakeholders
• Experience managing and supporting a large caseload of “client” relationships
• Experience delivering lessons, workshops or other sessions with young people
• Superb organisation and prioritisation skills
• Strong presentation and public speaking skills
• Strong facilitation and workshop skills
• Excellent communication skills (both written and verbal)
• Excellent attention to detail
• Willingness to travel around London and the Home Counties to regularly deliver events
• Proactive, independent worker able to work well alone and as part of a team

Desirable

• Experience of working in a remote, decentralised team
• Experience in a customer service role
• Experience of working in the secondary education sector/with teachers
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• 25 days of annual leave plus bank holidays, excluding bank holidays.
• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• Generous training and professional development budget, with regular training offered through the Pears Foundation.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process 

Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application). 

• Application closes: Thursday 28 August 12.00pm
• Interviews: W/c 1st September (remote) 
• Start date: 15 September or as soon as possible after this date

Based on applications received we reserve the right to interview earlier than advertised, and close the process if a suitable candidate is found.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.