Are you passionate about supporting refugees and people seeking asylum to rebuild their lives? Can you coordinate volunteers, who are the lifeblood of SHARe Knowsley?
You will be joining a dedicated team of 9 staff and over 40 volunteers, working for a well-respected grassroots charity. As individuals and an organisation, we are committed to welcoming, supporting and empowering refugees and people seeking asylum who live in the borough of Knowsley.
This role will require you to enjoy communicating with new and existing volunteers and have good organizational skills. You will also support the wider organization – especially the casework and community work, so an awareness of this is helpful.
The post is currently 3 days/week, with the opportunity to work flexibly across the week, but would require work on Monday and Tuesday mornings. Please read on to get an idea of the role and who we are looking for.
APPLICATION DEADLINE: 12 noon, Monday 13th October 2025
INTERVIEWS: Thursday 23rd October 2025
ABOUT THE ROLE
The purpose of this post is to support an established team of volunteers and recruit and train new volunteers. It is a role that will ensure volunteers remain up to date with training and abreast of information important to giving clear support to refugees and people seeking asylum. (The percentages in brackets give and estimated distribution of time spent in each area).
1. Provide support for volunteers (15%)
- Ensure regular and effective communication with volunteers via a variety of methods: e-mail, letters, newsletters, meetings, telephone, etc.
- Provide volunteers with on-going training and development opportunities
- Ensure volunteers have periodic project review meetings, as well as appropriate social activities
2. Coordinating volunteer activities (25%)
- To have oversight of volunteers at drop in/ English classes ensuring (i. volunteers are available; ii. resources are available at site (e.g. food or clothes for drop in))
- Outreach volunteering such as befriending
- Back office volunteering (e.g. clothes sorting, admin)
- Ensuring that volunteers have appropriate roles and ways to progress
- Respond to any issues that arise that might then require training or reorganising of practices/policy
3. Recruit and train new volunteers (15%)
- Development of volunteer roles and opportunities in response to volunteer, staff and client feedback
- Co-ordinate the advertising, recruitment and assessment processes to ensure equality of access to volunteer roles
- Provide induction training for all volunteers to enable to fulfil their role (including health, safety and safeguarding)
- Ensure that volunteers understand the purpose, importance and process of data collection, case recording and monitoring systems and that they use them effectively where and as appropriate
4. Ensure quality assurance, monitoring and evaluation (10%)
- To develop and maintain volunteer policies and procedures in line with best practice (e.g. Investing in Volunteers)
- Maintain an up to date knowledge of relevant and recognised best practice guidelines, policy requirements, employment law and quality standards in relation to volunteering input and management
- Co-ordinate specific client well-being events on a regular basis, engaging volunteers and other staff to support event development, organisation and delivery
- Maintain written accurate records on volunteer details and activity and other information as required, providing written and verbal reports as required
5. Additional duties relating to post (10%)
- Deliver and arrange access to training for team colleagues in relation to the above, where required
- With the CEO ensure that volunteers operate at all times within the principles of impartiality and confidentiality, in accordance with SHARe Knowsley’s vision, values, principles, policies and procedures
- Engage in relevant external meetings/ networks/ forums as agreed with the line manager
6. For SHARe Knowsley (10%)
- Actively participate in supervision and appraisal, review and planning sessions, team meetings, working groups and staff conferences and other meetings
- Carry out administrative duties associated with the post as required
- Work within SHARe Knowsley’s policies, procedures, guidelines and other agreed documents
HOW TO APPLY Please visit SHARe site and download job pack and complete application form.
ABOUT SHARe Knowsley
SHARe is now a well-respected grassroots charity, committed to welcoming, supporting and empowering refugees and people seeking asylum who live in the borough of Knowsley, Merseyside, as they rebuild their lives. The name SHARe stands for Supporting and Helping Asylum Seekers and Refugees and reflects our core philosophy of sharing our lives with everyone we meet, regardless of their background, story, language, race, faith, gender, or sexual orientation.
SHARe has a team of nine paid staff and approximately forty plus volunteers, focused on delivering high quality person-centred support and advocating for changes in our community that improve the lives of those we serve.
Registered Charity 
The client requests no contact from agencies or media sales.
Thank you!
Executive Director of Brand, Marketing & Fundraising
Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent
At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.
We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.
What you’ll do
As Executive Director of Brand, Marketing & Fundraising, you will:
- Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
- Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
- Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
- Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
- Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.
Who you are
We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:
- A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
- Proven success in enhancing a brand to deliver organisational priorities.
- Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
- Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
- Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
- An inspirational leadership style that motivates, empowers and unlocks potential across teams.
Above all you want to be part of a movement of change-makers determined to end homelessness in our time.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Wednesday 15th October, 9am
501 - 1000