Work experience development officer jobs in brent, derby
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid – London and Home-based
Location - Central London
Are you a strategic finance leader ready to shape and drive high performance in a complex, purpose-led organisation? We’re seeking an exceptional Associate Director of Finance to lead a talented team and embed a culture of financial responsibility, transparency, and best practice.
About the Role
This is a pivotal leadership role responsible for the full spectrum of financial management. You will lead and develop a committed finance team, champion operational excellence, and ensure robust governance and compliance across the organisation.
As a trusted partner to the Chief Operating Officer and senior leadership, you will:
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Provide strategic financial leadership, driving insight and clarity in decision-making.
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Lead group statutory and management reporting, ensuring accuracy, compliance, and commercial support.
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Oversee budgeting, forecasting, cashflow management, and investment planning.
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Ensure effective financial controls, risk management, and policy development.
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Build strong relationships with internal and external stakeholders, including boards, auditors, bankers, and investment managers.
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Inspire a culture of customer service, continuous improvement, and professional development within the finance team.
Key Responsibilities
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Actively contribute to Finance Board and senior committees, offering clear, data-driven insights.
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Oversee monthly management accounts, statutory reporting, and year-end audits.
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Lead budgeting and forecasting cycles, delivering clear, actionable outputs for decision-makers.
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Ensure robust management of the balance sheet, assets, cash, and investments.
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Support the development of financial systems and tools to improve efficiency and accuracy.
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Motivate and develop a high-performing team, fostering professional growth and excellence.
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Manage key supplier relationships, ensuring value, compliance, and strong performance.
About You
- We’re looking for a qualified accountant (minimum 5 years PQE) with:
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Proven experience in a senior finance role, ideally within a complex or group structure.
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Strong leadership capability with a track record of developing and managing effective teams.
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Commercial acumen and the ability to see the big picture while maintaining operational oversight.
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Excellent communication and influencing skills, with the ability to simplify complex data for diverse audiences.
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A collaborative and inclusive leadership style.
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Commitment to continuous improvement, professional excellence, and delivering results.
Desirable
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Experience within the not-for-profit sector.
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Experience working across multi-site environments.
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Previous involvement in systems improvement or implementation.
What’s on Offer
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Competitive salary and benefits.
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Hybrid working – home-based with London office presence and occasional travel to other locations.
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Opportunity to work in a values-driven organisation committed to inclusion, integrity, innovation, and making an impact.
If you're a strategic finance leader seeking your next challenge in an environment that values innovation, integrity, inclusion and real-world impact, we’d love to hear from you.
Apply now and help drive financial excellence across an organisation making a difference every day.
We are looking for a Legacy and In Memory Lead to be responsible for managing implementation of legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.
This is an Essex based role with 3 days a week in the office.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including:
Generous maternity pay scheme
Funded staff counselling
Discounted membership to local health club
Extensive education programme with wide range of professional and personal development opportunities
....and more.
The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products.
Work closely with the Individual Giving Lead, to co-plan and co-deliver the flagship in memory appeal,including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.
Use data and insights to report on legacy and in memory activity and evaluate performance, identifying learnings and recommendations for future activities and applying test and learn principles.
Support with line management of the Fundraising Team Administrative Assistant where necessary.
The Candidate
Fundraising experience ideally with strong knowledge of in memory and/or legacy fundraising within the not-for-profit sector.
Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
Experience of managing income and expenditure budgets.
Ability to manage and nurture relationships with key existing and potential legacy and in memory donars.
Full UK driving license with access to own vehicle.
IMPORTANT NOTE
Please note this charity are reviewing applicatiosn on a rolling basis so please get in touch ASAP to find out more!
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits.
As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Service User Engagement Lead role:
No two days will be the same in this role.
You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.
You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.
As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.
You will help develop and monitor action plans to support service innovation and best practice.
You will be good at producing a range of written reports and presentations, tailored to specific audiences.
You will look externally, and support and challenge colleagues to learn from good practice elsewhere.
It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.
What we’re looking for in our ideal Service User Engagement Lead :
Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.
You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.
You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.
You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.
Good knowledge of Care Quality Commission (CQC) requirements is essential.
You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.
As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Salary: £65,000-£70,000
Contract: Permanent – Full Time
Location: London office – 1 day per week
Closing date: 3rd July (9am)
Benefits: 33 days holiday allowance (plus eight bank holidays), 8% employer pensions, training, and development support
We have a great opportunity for a Head of Philanthropy and Partnerships working for the fantastic leading health charity. This is a fantastic chance to lead a high-performing team and shape the future of philanthropy and partnerships at a time of exciting growth. With a hybrid working model, strong benefits, and the opportunity to make a real impact, this role offers a rewarding opportunity to maximise income generation for long-term success.
As part of this exciting role, you will lead the strategic direction of the Philanthropy and Partnerships team, overseeing corporate, trusts, and major donor income streams. You’ll work closely with senior stakeholders, including the CEO and trustees, to build and steward high-value relationships while fostering a collaborative and aspirational team culture.
To be successful as the Head of Philanthropy and Partnerships, you will need:
- Proven experience leading high-value fundraising teams across corporate, trust, and major donor income streams
- Strong strategic planning and budget management skills, with a track record of delivering income growth
- Excellent relationship-building skills, with the ability to engage senior stakeholders and inspire long-term support
If you would like to have an informal discussion, please call Heather - please quote the reference 2635HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector—you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
The Organisation
The Royal Parks Limited is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Legal Advisor to join us on a permanent basis. There is an option to either work to a part-time contract, with a minimum of 21.6 hours per week or to work to a full-time contract, working 36 hours per week.
The Benefits
- £70,000- £75,000 full time equivalent, per annum, depending on experience
- 26 days' annual leave, plus public holidays, increasing to 29 days after 3 years’ service (pro rated if part -time)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a qualified lawyer with experience in commercial property transactions to join our iconic organisation in our historic setting.
You’ll have the chance to leverage your legal expertise in a uniquely varied estate, helping safeguard the integrity, accessibility, and future of The Royal Parks.
What’s more, you will enjoy working in beautiful surroundings with scenic landscapes, historic landmarks and green open spaces right on your doorstep – a truly inspiring environment to work in every day.
So, if you want to help protect and shape some of London’s most treasured public spaces, read on and apply today!
The Role
As a Legal Advisor, you will provide legal support on a wide range of property-related matters across The Royal Parks estate. We have a number of residential and commercial properties that are under licence to third-parties, many of whom in the commercial forum are charities and entities that support The Royal Parks’ objectives, as well as licences for sports grounds, car parks and other properties on Crown land.
Working closely with our Principal Legal Advisor Estates and the Estates and Parks Teams, you will ensure our properties are managed in line with our charitable obligations.
On a day-to-day basis, your work will span the creation, review and negotiation of licences for commercial and residential properties, whilst assisting the Estates and Parks Teams in the management of the estate from a legal perspective.
Your licensing work will also involve works licences within the Parks and in relation to adjoining land where in order to carry out the works access to the Parks is required with resultant retention licences for example, where utility pipes ducts and cables are retained or encroachment licences where there are encroachments from adjoining properties, on under or over the Parks. You will also deal with freebord licences for garden use in connection with adjoining land.
Additionally, you will:
- Interpret legislation and policy, offering clear legal guidance
- Manage external counsel to ensure knowledge is retained internally
- Draft and review legal documents to complete transactions
- Ensure necessary consents, filings and registrations are completed
About You
To be considered as a Legal Advisor, you will need:
- To be a qualified lawyer
- Experience specialising in commercial property transactional work, including freehold and leasehold conveyancing
- The ability to build strong relationships with legal and non-legal professionals
- The ability to manage legal aspects of multiple projects simultaneously
- Strong drafting and negotiation skills
- Excellent communication and influencing skills
- Evidence of continual professional development
- A degree in law (LLB or equivalent) and a valid practising certificate
Other organisations may call this role Property Lawyer, Commercial Property Solicitor, Legal Officer, Conveyancing Solicitor, Estates Legal Advisor, or Real Estate Legal Advisor.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Legal Adviser, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Warehouse Operative- Goods Out Champion
Location: Birmingham, B7 5QT
Hours: Full Time, 37.5 hours per week
Salary: £25146 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks (training provided).
As the Goods Out Champion you will be responsible for ensuring all food items despatched from the depot have been quality checked, and are to a high standard on a daily basis.
Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key Responsibilities
1. Operations
- Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
- Work closely with the food safety lead to ensure all food items are quality checked before departure, using our in house 5 point check.
- To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
- To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
- Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
- Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
- Ensuring great customer service in delivery
- Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
- Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
- Undertake all checks and procedures from pre-delivery to post-delivery
- Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
- Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
- Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
- Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
- Participate in end of day reviews and planning for the next day’s activities
3. Standards
- Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
- Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
- Ensure that food movements are accurately logged on the electronic stock management system
- Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
- Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
5. FareShare Midlands Profile/Representation
- Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
- Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
- Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
- Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.
Person Specification
Skills & Experience
- Excellent, clear and proactive communication skills, both internal and with external stakeholders
- Team working skills, including both the ability to delegate and to develop people with a positive approach
- Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
- All round good health and ability to do physically demanding work at times
- A positive and creative attitude in support of our FareShare & partners values
- A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
- A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
- Up-to-date Forklift truck & driving license
- IT literacy, in particular of using Microsoft applications (Outlook, Word
- Sound numeracy skills
- Food safety Level 2
- Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
We will be actively interviewing candidates as they apply
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- £20/hour minimum + uncapped daily bonuses (£150+/week avg)
- 4-day working week (Tues–Fri) = 3-day weekend
- Free UK travel & Railcard (18–30s)
- Career progression from day one — we promote from within!
About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical and dedicated to helping you grow.
Why Zen?
- Be part of a passionate, supportive, values-driven team
- Work 11:30am–5:30pm, Tues to Fri
- All travel expenses covered from your home city
- Learn to inspire — not sell. We use real conversations, not pushy tactics
What You’ll Be Doing
- Raise funds for leading national and global charities through face-to-face conversations
- Inspire people to give monthly support to causes that matter
- Represent causes with professionalism, energy and integrity
- Hit daily goals (just 2 donors/day to unlock bonuses!)
- Work with a team that believes in your potential
Who We're Looking For
- No experience needed — just drive, openness & confidence
- A great communicator (or ready to learn)
- A team player who wants to grow and make an impact
- Available Tues–Fri, 11:30am–5:30pm (and over 18)
Perks
- £20/hour starting rate (above Real Living Wage)
- Uncapped daily bonuses — earn extra with just 2 sign-ups per day
- 3-day weekends every week (or work Saturdays for more hours)
- Free travel for work + Railcard if you’re 18–30
- Paid volunteer time + mentoring, socials and a genuine team vibe
After 3 Months at Zen...
- Free access to 2,000+ UK gyms, spas, therapy & wellness apps
- Online therapy sessions, personal training, and more — on us
- Support to grow into leadership and beyond — almost all our managers started as fundraisers
Apply today — send us your CV and we’ll be in touch to chat. Let’s see how you can make a difference with Zen.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Service to play a pivotal role in our Employment Services in Waltham Forest
Sounds great, what will I be doing?
As an Employment Specialist at Twining-Hestia, you will support individuals with mental health l issues to find and sustain paid employment using the internationally recognized Individual Placement and Support (IPS) model. Based in North East London, you will manage a caseload of clients, engaging them in developing and implementing tailored employment plans to meet their goals. Your responsibilities include conducting career guidance, job searches, CV preparation, and interview coaching, while working closely with clinical staff and community partners. You will also provide ongoing support to clients to help them remain in or return to work, ensuring they receive the necessary adjustments and access to financial advice. Engaging with employers, meeting monthly targets, and maintaining accurate records are key duties. This role offers flexibility, career development, and the opportunity to contribute to a supportive, high-performing team dedicated to improving mental health and wellbeing through work.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
JOB TITLE:
Games Services Manager
REPORTS TO:
Head of Sport (HoS)
RESPONSIBLE FOR:
Games Services Officer
SALARY BAND:
Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT:
Permanent
HOURS OF WORK:
Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION:
A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.
JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4. Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments
Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.
KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
- Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
- Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
- Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
- Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
- Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
- Management of team data and the development of ParalympicsGB Base, including budget management.
- Management of team qualification including performance and qualification tracking and reporting.
- Management of selecting the team including support to all Paralympic sports with selection policies and processes.
- Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
- Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
- Management of the Qualification and Selection Panel.
Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
- Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
- Support the ParalympicsGB team Games recruitment project
- Lead the planning group for Team Development Programmes, including event and budget management
- Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
- Support delivery of the Team Leader Journey including workshops and induction programmes.
Miscellaneous:
- To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
- To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
- To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
- To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
- To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click Apply to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll join our finance team as a Systems Accountant, bringing strong financial and technical skills. This role is ideal for someone part-qualified with experience in successfully implementing finance systems and improving financial processes.
You’ll act as a bridge between finance and IT, ensuring financial systems are optimized to meet business needs, driving efficiency, and enhancing financial reporting.
What you'll do
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Support the implementation, development, and continuous improvement of financial systems.
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Collaborate with finance and IT teams to ensure smooth system integration and data accuracy.
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Assist in configuring and testing new financial systems or system enhancements.
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Troubleshoot system issues, liaising with internal stakeholders and external partners.
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Develop reports and dashboards to enhance financial reporting and decision-making.
What you'll bring
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CCAB recognised part qualified accountant
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Experience in implementing and maintaining finance systems
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Strong understanding of accounting principles and financial reporting
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Proficiency in ERP finance systems such as SAP, Oracle, Netsuite, or similar is essential
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Knowledge of digital tools and AI advancements in financial reporting.
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
This role is hybrid and your in person working depends on your team agreement, requirements of the role and led by activity based principles.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Prospectus are excited to be working with the our client to help them recruit for a Philanthropy Manager to join their Partnerships team. The foundation is an independent, non-profit charitable organisation working in partnership with a range of other organisations from the private, public and NGO sectors. They were set up in 1996 by the internet industry to provide an internet Hotline for the public and IT professionals to report potentially criminal online content within their remit and to be the 'notice and takedown' body for this content. The organisation works to eliminate child sexual abuse imagery online, preventing the ongoing victimisation of those abused in childhood and making the internet safer for all.
The role is offered on a permanent full-time contract basis with a salary of £52,500 per annum with a flexible hybrid or remote working model between home and their Cambridge office.
This is an exciting new opportunity to join the Partnerships team at a pivotal time of growth. This role blends strategic leadership with hands-on relationship management, playing a key role in driving income to support global child protection efforts, while shaping a culture of excellence within the team. The post holder will lead high-value relationships with major donors, trusts, and foundations. They will also manage and mentor the Partnership Officer – Philanthropy, helping them thrive and grow in their role.
They are looking for someone with a demonstrable Philanthropy management experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations. They are looking for a candidate with demonstrable experience of proactively engaging in-person/virtually with major donors (or similar) to achieve relationship development objectives, including presenting personally and briefing senior colleagues to lead meetings. The ideal candidate will have a personal interest and working within the child protection sector and/or the not-for-profit sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
What’s the job?
In this exciting and varied role, you will take the lead in delivering commercial marketing initiatives that add real value to both students’ unions and our supplier partners. Working within the Trading Support team, you’ll be responsible for planning and executing the activity against brand development programmes across key sectors including retail, catering, and licensed trade. These initiatives are designed not only to drive commercial returns, but also to deliver on the values and mission of NUS – putting ethical, sustainable, and student-focused outcomes at the heart of everything we do.
Your role will include negotiating marketing activity with NUS-approved suppliers, ensuring that all initiatives are aligned with agreed budgets and the broader annual trading plan. You’ll be the key point of contact between suppliers and students’ unions, maintaining strong working relationships, identifying mutual opportunities, and ensuring each marketing activity is underpinned by a clear business case and measurable outcomes.
A core part of your responsibilities will be leading on the implementation of the NUS Ethical and Environmental Charter, a flagship programme developed in partnership with SOS-UK. This work will involve collaborating with unions to ensure they are delivering against key ethical commitments, and working with suppliers to align their activity with sustainable and socially responsible practices.
You will also play a pivotal role in shaping the future of our commercial partnerships. You’ll develop marketing plans for new and existing suppliers, and work closely with the Trading Manager and buyers to ensure continued investment in marketing activity that benefits students, unions, and brands alike.
Who you are
To succeed in this role, you’ll need significant experience in a business-to-business (B2B) sales or account management environment, as well as a strong track record of project delivery. You should be confident in negotiating and managing budgets, using data and insight to inform decisions, and pitching marketing ideas to external stakeholders.
We’re looking for someone who is commercially astute but also deeply values-led – someone who understands how ethical and sustainable business can thrive in a student-led environment. Strong interpersonal skills are essential, as you’ll be working with a diverse range of stakeholders from student officers to senior brand managers.
This is a unique opportunity to combine commercial acumen with social impact, contributing to a team that is passionate about empowering students, supporting unions, and driving positive change across the UK’s education sector.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Paid volunteer days
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days- three days per year for full time staff
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs. If you are unable to complete or application due to accessibility needs please contact us.
Closing date for applications is 21st July 2025.
If you’re successfully shortlisted we’ll see you at an interview on 7th August 2025.
REF-222 317
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time (open to part time and job share)
Salary: Starting from £28,831
Contract: Permanent
Closing Date: 10:00am, 21st Jul 2025
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Full details of the job and person specification can be found once you click to apply.
About You
You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.