Work from home jobs

We re-branded back in 2023 and are ambitious in our plans to get more people than ever to join our movement and take a stand for a cure.

The Brand Manager will play a crucial role in the planning, development and implementation of brand activity across the charity. The role is key to driving growth across brand, fundraising and engagement.

Working closely with the Senior Brand Manager and the wider Brand department, this role will put the Alzheimer’s Research UK brand at the heart of everything we do, business partnering across the organisation to embed the brand internally, maximise opportunities to amplify the brand, and drive brand consistency.

The Brand Manager will liaise across the whole organisation, working particularly closely with key contacts across Marketing and Fundraising, Communications and Policy.

Main duties and responsibilities of the role:

· Work closely with the Senior Brand Manager to develop and deliver the organisation-wide brand strategy, driving engagement across the charity.

· Deliver brand campaign activity to ensure that campaigns are delivered efficiently and have maximum impact.

· Act as an internal brand consultant across the organisation, collaborating with teams to amplify the brand and maximise brand opportunities.

· Lead brand input into integrated campaign moments across the charity, ensuring consistent look and feel and aligned messaging.

· Line manage a Brand Officer and support them in their development.

· Inspire and engage colleagues internally, delivering internal communications to ensure that the brand is alive, understood and actively developed.

· Drive forward planning to ensure that plans are co-ordinated, regularly reviewed, and the brand is measured effectively.

· Be a day-to-day contact for external agencies and freelancers where relevant.

· Work with the Insight team to evaluate the impact of brand campaign activity.

What we are looking for:

· Experience of leading multi-channel brand or marketing communications campaigns with a good knowledge of the full marketing mix.

· Proven experience in project planning, management and delivery for marketing campaigns.

· Experience of working with external creative agencies and freelancers.

· Strong line management experience.

· Experience of developing creative and applying a master brand to products, content and communications.

· Strong experience of developing key messaging for individual products and campaigns.

· Experience of measuring and reporting on brand health and campaign performance.

· The ability to work at pace, delivering multiple complex projects to meet specified deadlines.

· Outstanding leadership and coordination skills.

· Clear and concise communications skills, both written and verbal, and the ability to cut through complexity.

· Ability to influence and collaborate with a range of stakeholders at all levels and get buy-in to new ideas.

· Understanding of the range of media channels and platforms used for brand marketing.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 7th September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.

You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.

This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.

We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.

If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.

Full Time, 35 hours per week (flexible hours) Fixed Term until 28th February 2027Based Pan Wales, can be based in the office in: Swansea, Cardiff, Newport, Wrexham

Ref code: FTL 251

Are you a dynamic, proactive and influential individual with a proven record of managing and supervising staff to successfully deliver services?  Do you have sound experience of working in or managing services supporting male offenders (age 18 ) in community settings?

If so, St Giles and the Wise Group are looking for a Financial Wellbeing Specialist Advice Team Leader to be an integral part of a multi-agency team providing person-centred support focusing on holistically addressing a range of financial wellbeing issues faced by service users referred by the Probation Service.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role
Our successful candidate will provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  You will provide person-centred support to a caseload of service users, who will either be serving community sentences or have been released from prison, and provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of the contracts.

We will also rely on you to set performance objectives with FWCs and monitor progress, monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures, and to develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders.  Managing partnerships and ensuring there is a safe and trusting working environment for staff are also vital aspects of the role.

What we are looking for

• Experience of working in or managing services supporting challenging people, for example people who have complex needs and those who are reluctant to discuss their needs
• Experience of working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice
• Higher level certificate in money and/or welfare benefit advice from accreditation providers
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and a range of welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Excellent interpersonal, relationship-building, and communication skills, both verbal and written.

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Apply on our website, via the below Apply Button.

Closing date: Wednesday 3rd September, 2025 at 11.00pm

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.

Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.

Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.

Job Description

*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.

The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.

Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.

Main Duties:

• Providing tailored one-to-one support, guidance, and interventions.
• Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
• Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
• Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
• Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
• Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).

This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector.  We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.

The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.

We are also interested in candidates who can demonstrate transferable experience in the following areas:

• Working with children and young people with a range of vulnerabilities.
• Building positive relationships with children and young people, and their families.
• Carrying out assessments, risk management, and care plans, and providing interventions.
• Please click here to view the full Job Description.

Qualifications

• 5 GCSE’s (grade C or above), or equivalent.
• Experience of working with children and young people, with complex needs or vulnerabilities.
• Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.

Additional information

• Salary: Up to £29,000 per annum (depending on knowledge and experience)
• Hours of work: Full time, 37 hours per week*
• Contract: Permanent
• Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
• We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
• This role requires access to a car, and a full driving licence.
• Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
• This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.

Benefits

• Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
• Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
• Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
• Access to a network of trained Mental Health First Aiders, across the organisation.
• Cycle to work scheme.
• 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
• Matching employer pension contributions of 4%.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!

PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members.

With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives.

Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation.

Salary and Location

• Band 4, London Spine points 27-23
• Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• PCS Clapham

Successful candidates for the Member Response Team Manager will be able to demonstrate:

• Management of CRM systems, functions and applications
• Effective people management and development skills
• Ability to manage projects with successful time and budget management

The main duties of the Member Response Team Manager role include:

• Managing a team across three hybrid sites, to deliver excellent service to our members
• Managing the administration of the democratic processes
• Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service
• Preparing reports and analysis on service quality metrics

An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager.

The role of Member Response Team Manager offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Manager will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Wednesday 27 August 2025.

Interviews will be held in person: Thursday 18 September 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM MANAGER

Ref: 0925

Grade: Band 4, London

Salary

London Spine points 27-23

London Starting salary £51,759 p.a. rising to £58,877 p.a.

Location: PCS Clapham

Purpose of the job:

To manage the day to operation of the Member Response Team focusing on maintaining a strong relationship with members by addressing their needs and ensuring a positive experience.

Responsible to: Head of Member Response Team

Responsible for: Member Response Team Leaders

Contacts

External:

PCS Members, elected officials and potential members. Employers, TUC, Members of other trade unions and related bodies.

Internal:

PCS staff and managers across Regional and National Hubs and HQ Departments.

Main duties and responsibilities

1. Key areas

• Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites.
• Establish and maintain standards for call handling, member service and the online knowledge centre and admin case referrals with other support centre manager
• Develop and implement digital projects to enhance member services, regularly providing updates on progress and outcomes.
• Oversee member service processes, providing periodic reports on service quality metrics and improvement initiatives
• Assist in execute member retention and engagement strategies, presenting results and recommendations
• Regularly assess service prices and providers, propose cost-saving changes, and leverage new technologies and methods to reduce expenses while adhering to budget and policy constraints
• Oversee end-to-end project management, including planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.

2. People Management

• Manage work allocation and workflow, future planning and support for team and line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity issues in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for Line Manager when required

3. Systems and Budget Management

• Manage the development and effective use of office systems, ensuring staff are properly trained, consistently apply best practices, and follow standardised procedures across the organisation.
• Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security.
• Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management.
• Build knowledge of the PCS membership database, its functions, and related applications, collaborating with the PCS Operations manager to address issues and implement improvements as needed.
• Participate and input information into PCS planning and budgeting processes
• Administration of democratic processes
• Manage delegated budgets in accordance with the Unions overall financial policies and procedures, regularly reviewing service prices and providers ensuring services are delivered within the agreed budgets making proposals for savings, and using changing technologies and methods to reduce costs, wherever possible

4. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance as required to team members

5. Communication

• Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
• Draft complex communications including briefs and reports

6. Equality

• Committed to equality, with an understanding of the Equality Act 2010

7. General

• At all times, implement and promote the PCSs Equal Opportunities Policy
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willingness to work outside normal office hours and locations on occasion

Person Specification: MEMBER RESPONSE TEAM MANAGER

Ref: 0925

Date: August 2025

Location: London

ESSENTIAL FACTORS

EXPERIENCE & QUALIFICATIONS

• Minimum 3 years experience in people management including induction, work allocation, training, appraisal and conduct in a multi-site environment
• Managing and developing call handling and customer service systems and procedures
• Budget management

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training
• Commitment to staff development

KNOWLEDGE

• CRM systems (such as Salesforce), functions and application
• Understanding of Data Protection legislation
• Knowledge and understanding of trade unions, membership and retention Impact and use of Digital and IT

SKILLS

• Ability to build and co-ordinate teams and networks
• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Skilled in prioritising, time management, and project delivery
• Effective decision-making and problem-solving abilities
• Proficient in ICT and data analysis to support informed decisions

OTHER

• Commitment to the application of Equal Opportunities policies and practises within the workplace
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions
• Willingness to undertake travel associated with managing staff across three locations

Join our team to develop your communication and organisational skills whilst championing our network of county-based charities across England.

Network Engagement Assistant
Job ref: NEA
Department: Communities and Participation
Location: London office (N1) or home based, with regular travel
Reporting to: Network Engagement Manager
Hours: Full Time. 35 hours per week
Salary: £29,269 for a role based in our National Office in London or £25,134 for a home-based role outside of the London travel to work area

About Us

We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.

We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.

About the Role

In this role, you’ll be part of the small network engagement team, working alongside the volunteering and participation team, in the Communities and Participation directorate.

You’ll assist with supporting, championing and enabling effective collaboration with the network of county-based local CPRE charities across England.

This role has a communications focus and involves editing a weekly email newsletter and an intranet. You’ll be the first point of contact for local CPRE staff and volunteers with queries about the work of their local charities. You’ll organise and support online meetings and events and be involved with measuring and reporting the effectiveness of our work.

The Communities and Participation team is mainly home-based, so applications are encouraged from remote workers with the expectation of travel to meetings and events approximately twice a month, for which expenses are covered.

Full training will be given in all aspects of this role, along with ongoing support and opportunities for development.

AI will not be used in the recruitment process for this role.

Closing date: 9am, Wednesday 10 September

Interviews: Monday 22 or Tuesday 23 September

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds.  People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.  If you are shortlisted for interview, we will conduct a right to work check prior to the interview.

CPRE is an equal opportunities employer.

No agencies please.

Transform lives and protect our Earth's most vital ecosystems through the power of data. As our CRM Administrator, you'll optimise Salesforce systems that directly enable Indigenous and local communities to defend their ancestral rainforest homes from destruction.

Cool Earth isn't just another climate charity – we're pioneers in community-led conservation, working alongside Indigenous and rainforest communities across the Amazon, Congo, and Papua New Guinea. For over 17 years, we've proven that the most effective way to protect rainforests is by empowering the people who call them home.

About you

Your Salesforce expertise will be the backbone of our fundraising operations, ensuring every donation reaches those who need it most. You'll work with a passionate team who understand that robust data systems aren't just about efficiency, they're about enabling communities to stay strong, resilient, and capable of standing up to illegal loggers and land grabbers threatening their way of life.

This isn't your typical CRM role. Every report you build, every process you streamline, and every integration you manage directly contributes to preserving biodiversity, combating climate change, and protecting Indigenous rights. 

Location and hours

Working remotely or hybrid across 20-25 flexible hours per week, you'll join a mission-driven organisation where your Salesforce skills don't just support business goals, they help save the world's most vital ecosystems and the people who've protected them for millennia.

Whilst remote applications are welcome, Cornwall-based candiates may be prioritsed. 

This is a key role supporting the Supplier and Fulfilment Manager to ensure our retail operations run smoothly. You will be the link between our suppliers and our retail outlets, ensuring that products are delivered on time and in perfect condition. 

Key responsibilities include: 

• Coordinating with suppliers to manage inventory levels and ensure timely deliveries. 
• Monitoring and tracking shipments to ensure they meet quality and quantity standards. 
• Resolving any issues related to supplier deliveries and fulfilment processes. 
• Collaborating with the retail team to forecast demand and manage stock levels. 
• Maintaining accurate records of supplier transactions and inventory levels. 

About you 
 
We are looking for a well organised individual with retail and logistics knowledge.

To succeed in this role, you will have:

• Previous experience in retail or logistics.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work under pressure and meet tight deadlines. 

Working arrangements 

Please note this is a part-time position working 14 hours. These can be worked over 2 or 3 days. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us  

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Interview process

Interviews may take place during the advertised period or shortly after the role closes. These will be via MS Teams. 
 
How to apply 

It’s quick and easy to apply for a role at the BHF. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact the Recruitment team. 

The opportunity available will see you playing a sigificant part within our mission supporting vulnerable adults in our community.

One of the many reasons people from our community come to the Oasis Centre is because they simply cannot either afford to cook a meal at home or struggle to even do so.

Job Purpose:

General kitchen duties as well as preparing and serving meals throughout the day at the Centre as well as supporting the Coordinator and the Next Step Volunteers. 

What you will be doing:

· Preparing breakfast and lunch and drinks throughout the day.

· Work closely with the Kitchen Coordinator to support the Next Step volunteers.

· Meal planning and ordering in the absence of the Coordinator.

· Cleaning of the kitchen as well as a weekly deep clean.

· Any other work within the Centre that might be required.

Skills and Expeience Required:

GCSE Maths and English minimum 5 or above (High C and above).

A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds).

Experience of working with disadvantaged people.

Experience of working within a small-medium charity.

Experience of working in a busy kitchen.

Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as be experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, it is important that you are a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 1st September, 9.00 am. 

Join the fight against climate change by securing vital funding that directly protects the world's most important rainforests. This is your chance to make a real difference while building meaningful relationships with funders who share your passion for environmental and social justice.

Cool Earth isn't just another climate charity – we're pioneers in community-led conservation, working alongside Indigenous and rainforest communities across the Amazon, Congo, and Papua New Guinea. For over 17 years, we've proven that the most effective way to protect rainforests is by empowering the people who call them home.

About You

As our Trusts Officer, you'll be at the heart of our mission, securing the funding that enables rainforest communities to defend their ancestral lands from illegal loggers and extractive industries. Every successful grant you secure translates into direct support for families who have been protecting these vital ecosystems for thousands of years.

You'll work with our innovative approach of providing unconditional cash transfers to communities so they can decide how best to improve their lives, from clean water systems to healthcare, education, and forest monitoring technology. This isn't traditional charity work; it's partnership-based conservation that respects Indigenous knowledge and leadership.

Location and hours

Working 22.5 hours across three days per week, you'll enjoy a good work-life balance whilst accelerating your career in a role that combines strategic thinking, creative storytelling, and meaningful relationship building.

Whilst remote applications are welcome, Cornwall-based candiates may be prioritsed. 

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.

What You’ll Be Doing

• Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
• Providing emergency support and referrals for those in crisis.
• Connecting rough sleepers with essential services, professionals, and community networks.
• Supporting people through the highs and lows, offering practical help, understanding and encouragement.
• Inspiring change and making a lasting difference in people’s lives.

What We’re Looking For

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• A calm and measured approach to handling challenging situations.
• Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
• This role suits a person who has a Psychology degree or similar, or with a proven keen interest.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.

• Do you thrive in a hands-on senior role where you're coding, problem-solving, and leading from the front?
• Can you design and manage secure, scalable AWS infrastructure with confidence and clarity?
• Do you enjoy guiding a team to deliver high-performing, inclusive digital platforms?
• Are you motivated by building tools that transform how post 16 education is delivered and experienced?

Then this could be the role for you.
 

Learning on Screen is looking for an experienced and proactive Digital Development (Technical) Lead to take ownership of the infrastructure, development, and delivery of our flagship platforms—Box of Broadcasts (BoB) and TRILT. You will lead a small in-house development team, play a hands-on role in regularly delivering new features and optimise our AWS environment. Working closely with our Digital Product Design Lead, you will help shape and improve services that support post 16 educators and learners across the UK.

Role Overview

Job title: Digital Development (Technical) Lead
Salary: £49,600 (£62,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
Line management: 2 x Full Stack Developers

What you will be doing

• Leading the technical development and ongoing improvement of our AWS-hosted platforms
• Designing and managing secure, scalable, and cost-effective cloud infrastructure
• Maintaining system health through proactive monitoring, debugging, and deployment
• Writing clean, maintainable code and delivering new features aligned with the product roadmap
• Embedding accessibility, performance and cross-device compatibility in all development work
• Managing and mentoring a small team of Full Stack Developers in an agile, remote-first environment
• Supporting product design, sprint planning, and collaboration across the organisation
• Ensuring good documentation, cost control, and data protection compliance

What we are looking for

• Proven experience in a senior full stack development role
• Strong working knowledge of AWS services (EC2, S3, RDS, CloudFront, Lambda, IAM)
• Skilled in delivering technical features from design through to deployment
• Confident leading teams and providing technical mentoring and code review
• Experience working across functions, especially with product and design teams
• A commitment to user-centred design, accessibility, and good development practices

Bonus if you have:

• AWS certifications (e.g. Solutions Architect or Developer)
• Experience with educational or streaming platforms
• Familiarity with WCAG and accessibility standards
• Knowledge of data protection, privacy and GDPR in a cloud context
• Understanding of audiovisual technologies and copyright considerations

This is a brilliant opportunity to make a lasting impact on platforms used by thousands across education—while working in a flexible, supportive, and mission-led environment.

About us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.