JOB DESCRIPTION

Post TitleSupport Worker

Responsible to Supported Housing Manager

Purpose of Post To provide one to one support and interventions for those who have addiction,                                                       provided a safe and supportive environment for service users to make positive                                                     changes and support recovery

Hours of work 35 hours (shift work to include weekends and bank holidays)

Location Acorn House and one of SCT’s residential houses  

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to the supported house you are based
• Carry out assessments and inductions with residents, reviewing with them on a regular basis
• Ensure the fundamental needs of the residents are met; good quality accommodation and facilities, healthy food, benefits help and advice, medical help and support, maintain the abstinence and support based environment.
• Ensure effective and compliant administration of resident data
• Ensure Housing Benefit is collected and managed effectively
• Ensure high quality support to meet the needs of the residents
• Effective management of referrals from external and internal sources
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout our services
• Work effectively as part of a team
• Effective control and management of cash
• Participate in a feedback culture for continuous improvement
• Promoting social inclusion for residents, allowing them to access all benefits available to them
• Support residents with physical and mental health issues, including liaison with mental health teams within the community, ensure that residents are monitored through court or welfare rulings (if necessary)
• Ensure all repairs and maintenance needs are raised to the manager

Monitoring and Evaluation

• Maintain accurate records of residents

Operational Support

• Comply with Health and Safety, including but not limited too any fire maintenance, risk assessments and complete room checks and raise any risks to the manager
• Ensure equipment of all applicable facilities is in good working order.
• To provide reception duties when needed
• To provide an on-call / out of hours service when required
• Carry out other duties as may reasonably be required

Person Specification

Skills and Knowledge
Essential

• Knowledge of issues that affect people with substance abuse / addiction
• Excellent interpersonal and communication skills
• Knowledge of treatment concepts and therapeutic approaches
• Knowledge of drugs and alcohol and their effects
• Knowledge and practical experience of using InForm

Desirable

• An understanding of statutory and legal requirements

Experience 
Essential

• Experience of carrying out assessments developing and reviewing support plans
• Experience of dealing and working with groups in a challenging environment
• Good level of IT skills (MS Office)
• Understanding of working with people with complex needs

Desirable

• Experience of housing rehabilitation programmes

Behavioural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets
• Makes effective, data-driven decisions

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise

*Please note whilst we accept both male and female applicants, we will particularly welcome male applicants as these are underrepresented within our hostel workforce.

Glass Door is opening its hostel service for those experiencing homelessness in November. Our hostel project workers will be integral in the running of this life-saving service. 

Hostels are staffed 24 hours a day; shifts available are:

Day – 8:00am to 4:00pm
Evening – 3:00pm to 11:00pm
Overnight – 10:30pm to 8:30am (£0.77/hr premium)

The hostel accommodates approximately 55 people each day. You will be the first point of contact for guest concerns and queries.

Project Workers work as part of a two to three person team and you will be responsible for ensuring the security and safety of all guests in the hostel through the shift and that all project activities meet health and safety requirements. You must remain awake and alert throughout your shift and respond appropriately to any situations or emergencies that may occur.

Closing date: 1 November 21 (9am)

Please find the Glass Door Hostel Project Worker Candidate Information pack attached.

After reading the Candidate Information pack, please send your CV and cover letter to the email indicated in the pack by 01 November 21, 9am. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Do you want to end homelessness and make a difference to people's lives?

Are you highly motivated and looking for a challenge?

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.  

Our Ealing Move-on Team is commissioned by Ealing local authority working alongside partner agencies in the borough to:

• Complete move-on assessments with people who are currently accommodated the High needs staging post as well those dispersed TA properties
• Provide practical support for people to move into more permanent accommodation
• Make referrals into other support agencies to achieve positive outcomes

Our main focus is on quickly moving people into homes, help them sustain these tenancies and move on with their lives

As support workers you will:

• Have experience of working with rough sleepers and be aware of the options available to them.
• Where necessary support clients to sustain their stay in hotels
• Support the lead workers to carry out person – centred move on plans.
• Support clients to access identified services.
• Source move on offers
• Link clients into post resettlement support to help sustain tenancy.
• Able to build positive relationship in a short time frame.
• Work closely with other Thames Reach teams and hotel staff to share of information and best practice.
• Work closely with the rough sleeping duty team, HSO and commissioners to share information and best practice.
• Ensure all records, incidents as well outcome are up to date on the rough sleepers database.

All Thames Reach staff are essential keyworkers, these roles are working in the community, and will require a willingness to work weekends and evenings. This post will be based in our head office in Camberwell but will require travel across London.

As well as a great working environment we also offer:

• 6.5% employer pension contribution.
• Development opportunities.
• 29 days annual leave plus bank holidays.
• Reimbursement of the cost of annual eye test
• Season ticket/cycle loan
• Flexible Working
• Employee Assistance Program (EAP) services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Closing date: Sunday, 31 October 2021

The Baytree Centre is a social inclusion project supporting local women and girls in the heart of Brixton.We are recruiting a Social Mobility Coach to join our Women’s Services Team.The Coach’s role will be to engage with our beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families. Adopting a holistic, long-term approach, she will support beneficiaries to develop the resources, skills and behaviours necessary to progress across the five pillars of our social mobility framework:

• Education
• Employability
• Family stability
• Money management
• Resilience and well-being

Youth Worker

Are you passionate about improving the life chances of young people? We have a variety of exciting opportunities for Youth Workers within a leading youth charity to help shape the lives of young people.

The aim of this amazing charity is to help improve the lives of young people in Barnet by giving them somewhere to go, something to do and someone to talk to?  Do you want to use your artistic, sporting, creative or media skills to change young people's lives?  If you have a passion for putting young people first, we want to hear from you!

Position: Sessional Youth Worker

Location: Edgware, London.

Salary: £10.85 per hour

Hours: Various hours available between 9 and 26 hours per week

About the role:

Many young people, particularly those from socio-economically deprived areas, face an endless maze of boredom, loneliness, and temptation, with nowhere to go and a lack of inspiring and productive activities to occupy their leisure time. The charity is dedicated to young people, and makes a bold statement about the importance of giving young people high quality places to go in their leisure time.  Open 7 days a week including school holidays, their vision is to unite young people to fulfil their full potential.

We’re looking for several Youth Workers with experience of delivering activities for children and young people in the following areas:

• Youth Work
• Multi sports 
• Gym/fitness suite
• Boxing and mixed martial arts
• Climbing (indoor)
• Gymnastics
• Health and well-being
• Performing arts/drama/dance
• Recreation
• Cooking
• Visual arts, textiles and arts & craft
• Film, media and podcasts
• Music (teaching, production, vocals)
• Skate park

About you:

To be successful in the role of Youth Worker you will be a role model for young people and present a positive “can do” attitude

You will also need to bring with you the following skills and experience:

• Face to face activity delivery, working with young people both in groups and individually
• Experience of delivering a range of activities to young people within your specialist area
• Experience of supporting young people who are disaffected, underachieving and / or have social / emotional barriers to participation
• Experience of working in a team and alongside volunteers
• Understanding of issues affecting young people’s lives
• A willingness to work unsociable hours

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as: Child and Youth Program Assistant, Assistant Youth Development Worker, Youth Worker, Child and Youth Development, Youth Support Worker, Mental Health Youth Worker, Educational Youth Worker, Support worker Children and Young People, Youth Support Assistant, Behaviour Support Assistant, Residential Youth Worker, Child Care Worker etc. 

Job Title: Outreach Worker
Location: London Borough of Newham
Assignment: 3 Months+

Pay: £12-£15 per hour (dependent on Experience)
Rota: 37.5 per week

Monday to Friday - mixture of the following shifts:

03:00pm-1:00am

06:00am-1:00pm

09:00am-05:00pm

We are looking for both aspiring and experienced Outreach Workers to join our Newham based client's outreach team. This fantastic opportunity will see you joining a superb service working across the borough of Newham. If you want to make a substantial difference to the lives of vulnerable people sleeping rough, this is the role for you! This opportunity will enable you to develop knowledge, techniques and experience in an area of social care that is under enormous demand for help. Potentially opening numerous doors for the right, motivated individual, does this sound like you?

If you crave influence and responsibility within a team, this is a role where your voice is not only heard but contributes towards quick, satisfying outcomes, supporting rough sleepers into accommodation. Not only this but as an outreach worker you will work alongside other amazing like-minded individuals and agencies with the sole aim of reducing the number of people sleeping rough in the borough of Newham.

As an Outreach Worker you will:

• Supporting rough sleepers to access appropriate social care services and accommodation options for their needs
• Be a first response to referrals, carrying out needs and risk assessments with new rough sleepers and updating assessments on clients already known to the service
• Support lead workers with responding to referrals and finding the best cause of action for each client's scenario
• Work alongside other agencies including, the Newham local authority, health services, housing providers and recovery services
• Receive a work tablet to carry out the assessments and log data on

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing our client at external meetings and with outside agencies
• Be comfortable with both lone working and working as part of a team

Newham is a very popular location so to ensure you are considered for the role, do not hesitate, and apply now! This is a fantastic opportunity to work with one of the very best social care charities in the homelessness sector. Do not miss out!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

We are recruiting a Support Worker to join our Hillingdon outreach team. This is an exciting opportunity to join a service working from Heathrow airport, which has a significant number of rough sleepers. This team will work alongside other agencies to support people to access suitable crisis and longer term accommodation and reduce the number of people sleeping in the airport.

As a Support Worker you will:

• Carry out nightshifts in Heathrow airport
• Directly casework rough sleepers, supporting them to access appropriate services and accommodation.
• Be a first response to referrals, carrying out assessments with new rough sleepers met.
• Support lead workers to work with complex cases.
• Work alongside other agencies including, the local authority, health services, housing providers and airport police.

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing Thames Reach at external meetings and with outside agencies

You will be part of a rota that includes night work and day time work.

As well as a great working environment, we also offer:

• Support to develop your case working skills and specialist knowledge.
• 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and role-specific training.
• 29 days holiday and 8 paid bank holidays.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Closing date: Monday, 01 November 2021

Do you want to work in a role where you will support an end to rough sleeping in Brent? 

About the role

We are currently looking for someone to join the Brent team as an Outreach Worker. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you are involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.

About you

We are looking for highly motivated people who share our ambition:

• Some experience of dealing directly with the public and/or customers in a busy service environment.
• Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour.
• Great communication skills and experience of working effectively with others.
• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

What we offer

• Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

• A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

• Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for unsocial hours worked as part of a day shift after 8pm or before 8am Monday to Friday as well as for all hours during day shifts worked on Saturday and Sunday.

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 27 October 2021

Interview and assessments on: 10 November 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Title: Recovery Worker
Hours: Full Time, 37.5 hours per week (5 days/week)
Contract: Permanent
Reporting To: Senior Recovery Workers
Salary: SC5 SP23 £27,107 per annum

Mind Recovery Workers provide information, advice, and effective recovery support to residents of City and Hackney with substance misuse issues. The post holder will hold a caseload of clients and provide frequent key work sessions. They will lead on the facilitation and delivery of Mind PSI therapeutic group work, and support service development through developing feedback channels and engaging with local communities to ensure the service offer is responsive.

The deadline for applications is 11th October 2021. To apply, please complete the application form and attach it together with your CV via the Breathe HR link, please ensure you attach both when you press "Apply Now".

This role will lead community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities. The role will also support service development feedback channels and engaging with local communities to ensure the service offer is responsive.

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our privacy notice.

About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.  

About Personal Health Budgets

Personal health budgets (PHBs) are a way of personalising care, based around what matters to people and their individual strengths and needs. They give people more choice, control and flexibility over their healthcare, allowing them to develop a package of care tailored to what will help them to be well and stay well.

About the role

This role will be responsible for the day-to-day management of the PHB service. The post-holder will act as the point of contact for complex queries, allocate referrals,  provide line management support to the PHB advisors and carry a small case load of PHB referrals. You will work closely with the PHB manager and team to identify areas for development and explore further PHB opportunities, specifically developing the third-party service offer for personal health budgets. This role will require an enhanced DBS check.

Key responsibilities

• Make sure the PHB service is delivered to contract requirements.
• Provide regular support and supervision to PHB advisors, supporting them to process PHB referrals efficiently and accurately.
• Liaise with referring teams and PHB leads to make sure they have access to PHB training resources and support.
• Act as main point of contact for enquiries and provide awareness and training sessions to stakeholders.
• Monitor the case management system (CMS) and financial transaction reports and follow process for corrective action.
• Work with the PHB Manager and team to identify and implement areas to develop including the third party service and to mobilise new PHB services.
• Continually evaluate the service using data, case studies and feedback to demonstrate the impact of the service.
• Proactively involve people with lived experience in developing the service.
• Process PHB referrals efficiently, providing support to referrers as required.
• Support potential budget holders to understand and access a PHB that will support them to achieve their recovery goals.
• Support the implementation and development of Patient Knows Best (PKB) digital platform into PHB services.
• Keep accurate and up to date records of PHBs on the case management system.
• Work with the finance team to make sure PHB funds are released quickly and accurately, and risks are identified and managed appropriately.
• Deputise for the PHB manager.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities, attributes and experience:

• Experience of managing staff, preferably within services that support people with health and social care needs.
• Experience of running and evaluating projects.
• Ability to review and improve the service.
• Passionate about supporting people to have their voices heard, to feel in control of decisions about their lives and to have their rights upheld.
• Experience and understanding of direct payments or personal health budgets.
• Commitment to ongoing professional development.
• Good organisational and IT skills including database experience.
• Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
• Excellent interpersonal and communication skills; experience of working with a wide variety of people including commissioners, service users and colleagues.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

Desirable knowledge and experience:

• Experience of using and managing a case management system.

• Knowledge of mental health sections and services, including current issues in policy and practice.
• Experience of working with people with mental health issues and an understanding of the difficulties they face.
• Experience of working with children and young people.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Job Title: Youth Worker

Ref: MP/DR/26

Location: Rugby Portobello Trust - Royal Borough of Kensington and Chelsea

Hours: 30 hours per week : Flexible Term Time only.

Monday to Friday: This role will require day time and evening sessional work

Salary : £11.50 per hour (basic salary, subject to youth work qualifications)

The Role

We are looking for an enthusiastic and self-motivated Youth Worker, with experience working with and mentoring boys and young men and a passion for supporting young people to thrive.

The Rugby Portobello Trust is a dynamic, energising and happy place to work, based in North Kensington, which provides great facilities, experiences and opportunities for children and young people aged 6-25. This post will play a key role in supporting young people with their wellbeing, relationships and skills.

Are you:

• An individual with great engagement and communication and skills?
• Passionate about working with young people and promoting their wellbeing, confidence and skills so they can fulfil their aspirations?
• Someone who is both an inspiring mentor for boys and young men and enthusiastic team player

If you answered YES to all of these, then you’re the person we’re looking for!

Our Charity

P3 is a modern forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.

We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

• 27 days plus bank holidays annual leave per year
• Pension Scheme
• Employee Health Plan

How to Apply

To apply for this vacancy, please visit our website to download an application form and full job description. Once you have completed your application, please email this to our recruitment team no later than the closing date specified. 

Closing date : 12pm (noon) 5th November 2021

Interview date : 11th November 2021

Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for at P3 expense.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

Role description

This role engages with carers, assesses individual needs and supports them towards participating with a wellbeing, social connectivity, therapeutic and learning and development activities. This is key front line role is funded for three years. It will set up and lead group sessions, work with activity programme volunteer and professional facilitators and support socially isolated carers towards better social and community integration to significantly improve their lives.

Main duties and responsibilities

• To provide a front line service that connects carers with activities and opportunities
• To build the centre-based carer community towards reducing individual social isolation
• To undertake individual wellbeing needs assessment with carers
• To support groups of carers through an initial, tailored and responsive four-week engagement process
• To provide a casework approach towards engaging carers with the Greenwich Carer Centre activity programme to reduce their isolation and improve emotional and mental wellbeing
• To work with the Business Hub Team to set up and facilitate carer consultation activities including consultation group meetings and carers forum event
• To carry out project evaluation activities, including the evaluation of group activities
• To plan and assist with social connectivity events that bring project users together

Activity Programme support/proving group opportunities for carers

• To set up and lead group support sessions as part of the initial four-week engagement process
• To support carers in setting up centre-based peer support groups for other carers
• To feed into the Business Hub bi-monthly cycle of programme development
• To feedback carer opinions to support the planning process

Working with others

• To work in partnership with support teams
• To work in partnership with events and community café teams
• To work with and provide support to volunteers
• To work with voluntary sector partners to establish referral pathways for carers

Events and activities

• To work in partnership with colleagues to plan, develop and market activities, events and opportunities for carers 
• To assist with the planning, set-up and delivery of community festivals, garden parties and activities for carers, this includes Carers Forums and celebration day events

Monitoring and reporting

• To work with the organisations secure Charity Log monitoring systems
• To maintain project specific monitoring systems
• To provide monitoring data to feed into the completion of monitoring report
• To assist with the creation of project related monitoring

Facilities and customer service

• To maintain the highest level of customer service at all times
• To work with appropriate boundaries when engaging with carers
• To be aware that the reception area is a public part of the building and act appropriately at all times
• To maintain customer service standards as set out by policy or requested by the Business Development Lead
• To comply with Greenwich Carers Centre GDP processes and procedures
• To work in compliance with GCC’s operational policies and procedures.

Training and development

• To undertake any development training commensurate to the role
• To undertake and Health and Safety Training as requested by Senior Managers

Confidentiality and Safeguarding

• To confidentially report any concerns about the welfare of carers to the line manger
• To report safeguarding concerns in accordance with the Greenwich Carers Centre Safeguarding policy
• To share the personal information of carers with support teams and other staff only on a need to know basis and with the prior permission of the carer

Operational meetings and working locations

• Although the post is primarily centre-based, there may be a requirement to work remotely due to the ongoing pandemic situation

We need Hostel Support Workers!

If you have worked in a hostel before or something similar and looking for a new role then get in touch!

Winters just around the corner and the homeless clients need you more than ever!

We need people who:

• Don't mind doing rota shifts and working some weekends
• Have managed a case load of clients before
• Do support plans and risk and needs assessments
• Have a can-do attitude
• Want to make a difference to these peoples life's

We have a roles on all over London!

If you have a DBS then apply today we can have a chat and get you put forward.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you looking for a role with flexible working hours and the opportunity to make a real difference?

ABOUT WEST LONDON MISSION

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington with a focus on PTS Coaching, Hubs & Residential Services, Counselling & Therapeutic Services and Criminal Justice Services.

WLM is a values-led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT WLM KATHERINE PRICE HUGHES

WLM Katherine Price Hughes (WLM KPH) is an Independent Approved Premise for men leaving prison and its aim is to provide every resident with a transforming experience, which enables personal growth and safe rehabilitation into the community.

ABOUT THE JOB

We are looking for Relief Project Workers to help us deliver support to people who are residents at WLM KPH on a flexible and casual basis covering daytime and night shifts. 

Please note that hours for this role are not fixed and you will instead be offered work as and when it is available. WLM has no obligation to provide work and you will have no obligation to take work that is offered.

Our Relief Project Workers are responsible for a wide range of duties which could include working with people who use our services, health & safety checks and day to day running of the service. 

You will be highly motivated, committed to delivering professional and client-focused service to our clients including some with multiple and complex needs.

You will be covering annual leave, sickness and gaps in the rota and will be supported and fully inducted by the management team into the service you are allocated to.

TO APPLY

• Please visit our website to view the job description and the job application. 
• Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.
• Closing dates for applications is midnight on Wednesday 10th November 2021.
• Applications will be assessed as they are submitted so please apply early.

This role requires an Enhanced DBS Check