Workforce manager jobs
Recovery Support Workers (Mental Health) - Recovery House
Birmingham, West Midlands
Salary: £24,570 (£12,285 pro rata for 18.75 hours positions)
Hours: 37.5 or 18.75 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 13 July 2025
Interviews will take place on a date to be confirmed
The Royal Society of Biology (RSB) is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences.
The Training and Registers Officer is responsible for supporting the RSB’s overarching training agenda through administration, evaluation and development. The successful candidate will help to ensure that the objectives in the RSB business plan are met, with an emphasis on developing a comprehensive training offering to meet the needs of our members and the wider scientific community. In addition, there will be a requirement to provide administrative support to the Professional Registers and the Accreditation programme to ensure growth and high quality standards in both these important areas.
The Training and Registers Officer will join a small dedicated team, overseen by the Director responsible for Accreditation, Training and Professional Registers. This role could require UK travel, some international travel, and nights away from home.
* Employees who have successfully completed the probationary period can choose to participate in a four-day working week.
Interviews will take place 23 or 24 July 2025 in Central London (by invite only).
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
Applications for this position close on 8 July 2025
We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived
experience.
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work, advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery.
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change
for beneficiaries.
Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate
and effective, taking remedial measures and implementing change as necessary. This includes supporting board
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising
Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.
People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.
External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring
organisational awareness of the external landscape and the changing needs of trans children, young people and their
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
224 Youth Zone is set to be a significant new part of South Bristol’s play and youth landscape – and we’re looking for a bold, experienced, and inspiring Head of Play, Youth & Partnerships to lead the charge.
As we scale up towards opening, this is your opportunity to shape a high-impact, seven-day-a-week frontline offer for up to 250 children and young people each night – energising a team, building a culture, and delivering at scale.
This senior leadership role sits at the heart of delivery, partnerships, and safeguarding, with the power to help shape the future of inclusive, relational, and values-led play and youth provision in the city – working alongside an incredible network of partners and community organisations.
What you’ll be doing:
· Lead the strategic development and operational delivery of our open access play and youth programme 40 hours a week of activities that are responsive, inclusive, and exciting!
· Line manage Team Leaders and oversee a large team of part-time and sessional staff, embedding a culture of reflection, excellence and relational practice
· Shape a delivery model rooted in Play Work and Youth Work theory, focused on progression, relationships, and personal development
· Be the Designated Safeguarding Lead ensuring all children and young people are safe and supported
· Build powerful partnerships with local organisations, schools, and services to strengthen our reach and offer
· Champion the use of CRM and data systems to track, evidence and grow our impact
· Play a vital role in organisational planning and decision-making as part of the Senior Leadership Team
What we’re looking for:
· A dynamic, experienced leader of services for Children and Young People, passionate about relational, inclusive, high-quality delivery
· Confident in staff management and programme design – able to motivate, support and inspire large teams
· A safeguarding expert, with a strong understanding of duty of care and safe practice
· A strategic thinker with the ability to lead both day-to-day operations and long-term vision
· Someone who thrives in a fast-paced, purposeful environment and believes deeply in the power of play and youth work
If you’re a thoughtful, values-led leader who puts children and young people at the centre and brings both strategic insight and a strong sense of purpose to your work, we’d love to hear from you!
For Further information please check out our website:Youth Moves
Everyone is welcome. Everyone is valued. Everyone matters.




The client requests no contact from agencies or media sales.
Are you looking to join an exciting organisation that is truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in Dorset and Hampshire. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Hampshire and Dorset. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Hampshire and Dorset. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Monday 7th July at 23:30hrs.
Formal Interviews to be held via Teams, plus an in-person session delivery at one of our partner schools in Hampshire and Dorset the week commencing Monday 14th July 2025, location to be confirmed.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent
Please note: The post requires travel across the East Riding area so living within or very close to the border is an essential requirement.
You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across the county of East Riding.
You will:
- Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
- Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
- Work with NHS audiology to induct and train our volunteers to high standards.
- Promote our sessions to ensure maximum engagement from local hearing-aid users.
- Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 21 July 2025.
Interviews: w/c 28 July 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Join our dynamic advocacy team at Pohwer, dedicated to empowering communities and enhancing service delivery in Gloucester. We are looking for a motivated Community Development Worker who is passionate about making a difference by identifying service gaps and fostering strong networks within the community.
Hours of Work: 1xPart-Time: 22.2 hours, working between 9am – 5pm Monday – Friday.
Location: Home based with travel around the Gloucester area.
(Applicants should live in the Gloucester area)
Salary: Part-time salary £15,058.80 per Annum (Full time salary equivalent £25098.00 per annum)
Contract Type: Fixed Term
Community Development Worker Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Community Development Worker role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Could you support young people aged 14-18 to deescalate crisis and improve their mental health and wellbeing, through focussed 1:1s and structured crisis interventions?
Youth Mental Health Worker - Young Persons Sanctuary (Maternity Cover)
Post no: 640
Salary: £24,088 per annum F.T.E (£7,975.08 per annum actual for 12.25 hours per week)
Working pattern: 2 evenings per week over 7 days (4:00pm – 10:00pm)
Contract: Fixed Term Contract – Maternity Cover (W/c 18th August until 30th November)
Working base: Young Persons Sanctuary, Milton Keynes Hospital – Eaglestone Health Centre
Area covered: Milton Keynes
About Us:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About Young Persons Sanctuary
Our Young Person’s Sanctuarys offer a safe, welcoming, and non-judgmental environment outside of normal school hours for those aged 14 – 18 who feel in mental distress or crisis.
About the Role
Our Young Person’s Sanctuarys' Youth Mental Health Worker role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Young Persons Sanctuary team made up of YPS Youth Mental Health Workers, YPS Manager and volunteers.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports young people experiencing a mental health crisis in Milton Keynes, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
- Attendance to mandatory reflective practice is required for this role. It occurs once every six weeks for one and a half hours.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Tuesday 15th of July 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: W/c 18/08/2025
Interested?
If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations Advisor
Hybrid working
Office work based in London, Putney SW15
Salary: Up to £ 40,000 per annum depending on experience
Permanent Contract
37,5 hours a week
We currently have an exciting opportunity for a People Advisor ideally from a charity non for profit background to join our People Operations team working closely with service managers to contribute and help create an inspiring place to work through effective HR solutions, best practise and interventions. To provide a high performing service and oversee the employee life cycle of our people throughout their journey at St Christopher’s.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong. We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.
Key aspects of the job will be:
· Deal with any performance, conduct, grievance issues, redeployment, redundancies or appeals in a legally compliant and professional way.
· Lead responsibility for keeping people related records up to date, complete and accurate.
· Working closely with managers to ensure effective performance conversations are documented at probation, promotion, flexible working and the appraisal process.
· Preparing input data for outsourced payroll regarding salary variations, changes, sickness and rota schedules by agreed monthly deadline.
· To co-ordinate annual salary review process, evaluate jobs and benchmark salaries, wherever appropriate.
· Co-ordination and monitoring of bi-annual employee survey.
· Working with the Communication Manager supporting effective staff engagement
The ideal candidate:
· Sound HR generalist with a predominate lead on employee relation cases.
- ER Advisory experience, a good working knowledge of theory, legislation, and best practice.
· Hold a L5 CIPD qualification or qualified by substantial experience in a role within an organisation of a similar size.
· Full employee relations experience including complex disciplinary, grievance and employment tribunals administration.
· Experience in three or more of the following: pay and benefits, absence management, restructures, TUPE and/or HR policy development.
· Can quickly establish credibility and respect and build strong working relationships with a diverse group of people.
- Excellent organisational skills and ability to manage multiple HR related activities.
- Excellent computer literacy and sound knowledge of HR databases.
- Excellent drafting skills, attention to detail with clear concise use of written English.
- Strong phone, email and in person communication skills.
The role will appeal to a creative self- starter with positive high energy levels, enthusiasm and a real can do attitude, looking for greater autonomy and a sense of ownership. If you’re ready for the challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you.
In return we offer:
· Up to £ 40,000 per annum depending on experience.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service with the opportunity to buy extra leave, plus Bank Holidays, pro-rata.
· Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
· BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
· Interest-free season ticket loan, cycle to work scheme.
· Discount shopping scheme at hundreds of retailers across the UK.
· Discretionary Funded Training Programs.
· Employee Awards based on performance and length of service.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
For more information or assistance during the application process, please visit our website.
Closing Date: We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
IIED Director of People
Hybrid (within the UK) with regular travel to the London or Edinburgh office
About Us
The International Institute for Environment and Development (IIED) is a not-for-profit policy research and influence organisation, and a globally recognised force for social and environmental justice. Our mission is to build a fairer, more sustainable world, using evidence, action and influence in partnership with others. We work with an unparalleled global network to reshape policies, funding mechanisms and governance at all levels. For more than 50 years, IIED has acted alongside marginalised communities across Africa, Asia and Latin America to bring lived experience, expertise and evidence from those regions to global attention. Our people are central to this purpose, and we currently have almost 200 people across more than 16 countries, with office bases in London and Edinburgh.
As IIED navigates challenges common across the sector, the Director of People will play a pivotal role in delivering and embedding our new organisational model as well as a programme of work designed to enhance efficiency and achieve essential savings.
Shaping and leading an ambitious, people focused agenda that champions justice, equity, anti-racism, inclusion, and wellbeing, you will deliver meaningful impact across our globally connected organisation.
This is a full time (35 hours per week), permanent role, with flexibility to support work life balance. It’s an unmissable opportunity for a senior people-centred leader with a strong track record in inclusive, values–led strategy to join our mission driven organisation.
The Role
As a key member of IIED’s Strategy and Leadership Council (SLC), the Director of People will play a critical role in driving organisational transformation, embedding our values and supporting a collaborative, high performing culture across our globally distributed team. Working in partnership with leaders and teams across the Institute, the role will lead a team of dedicated Human Resources and Organisational Development professionals supporting the organisation to make progress against our ambitious strategy - Manifesto for a Thriving World.
This senior leadership position combines strategic vision with HR operational excellence. You will lead the development of people-centred strategies, workforce planning and change management initiatives that drive organisational performance and promote inclusion and wellbeing.
Other responsibilities include
-Providing strategic leadership across all areas of people and culture, aligned with IIED’s values and Manifesto
-Being a trusted advisor on all people matters
-Delivering KPIs related to people, culture, equity and wellbeing using evidence and analytics to drive continuous improvement
-Ensuring legal compliance and excellence across all People operations, including recruitment, employee relations, and reward management
-Working in partnership with the union on strategic organisational change and development
About You
To be considered as our Director of People, you will need:
-Demonstrable senior level HR leadership experience with outstanding leadership, coaching and relationship building capabilities
-A strong track record of delivering inclusive and values-led HR practices
-Proven experience leading and embedding wellbeing and diversity, equity and inclusion initiatives
-Experience supporting and embedding cultural and behavioural change within complex, ideally international, organisations
-In depth knowledge of UK employment law and HR best practices, ideally combined with knowledge of international legislative frameworks
-Successful experience of translating strategy into practice, led by people-centred design and grounded in the experience of diverse stakeholders
-A sound understanding of HR Information Systems and the use of people data/analytics
The Benefits
-Salary of £78,715-£91,102 per annum
-25 days' annual leave per year plus bank holidays and additional leave over Christmas
-7.5% employer pension contributions
-Flexible hybrid working options
-Enhanced maternity, paternity, and adoption pay
-Cycle-to-work scheme
-Employee protection scheme (life, critical illness, income protection)
Please note you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
Interview Process – Key Dates
Applicants are advised that the selection process for this role is expected to follow the timeline below:
-Initial discussion with the Executive Director: 21 July 2025
-First formal interviews: between 23 and 30 July 2025
-Informal meeting with the People Team: 31 July 2025
-Final stage interviews: 7 August 2025
(All interviews will be held virtually via Microsoft Teams. Please let us know if you are unavailable for any of these dates)
Closing date for applications 13th July 2025.
This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
If you're ready to lead meaningful people-focused change in a dynamic, complex environment and take the next step in your career as our Director of People, we’d love to hear from you. Apply now!
The client requests no contact from agencies or media sales.
Job Summary
Salary: £42,000 - £45,000 per annum (£25,200 - £27,000 per annum pro rata)
Work Location: Charrington Street, London NW1 1RD
Hours per week: 21.6 hours per week (0.6 FTE), normally to be worked in the afternoons Monday to Thursday
Leave: To be taken during non-operational periods and school holidays
Contract type: Fixed Term to 31 July 2026
Closing date: 9 July 2025
Interviews to be held: week of 14 July 2026
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
We have launched a new Opportunity Centre at 52 Charrington Street, Somers Town as part of the innovative London AI Campus. The Centre will provide young people with access to technology, digital learning, and AI education, extending learning beyond the classroom in a secure and inspiring environment.
The role
We are looking for a dynamic and passionate Opportunity Centre Officer to lead operations at this innovative space, ensuring it becomes a hub of inspiration and growth for young people.
This role will oversee the Centre’s daily operations, ensure smooth delivery of engaging learning experiences, and collaborate with schools, partners, and the community to provide meaningful development opportunities for young people.
This is a fixed term contract starting late August/early September 2025 until July 2026.
Key Responsibilities:
Operational Management:
· Oversee day-to-day access and use of the Centre, including student registration and visitor management.
· Ensure the facility is safe, secure, and welcoming, including health and safety checks, safeguarding measures, and ICT setup.
· Coordinate the planning, setup, and cleanup of learning activities.
· Manage basic building maintenance, including coordinating repairs, ensuring cleanliness, and overseeing general upkeep of the facility.
Youth Engagement & Programme Delivery:
· Support external facilitators and partners in delivering inspiring and educational sessions.
· Foster a positive learning environment, ensuring young people are engaged, motivated, and safe.
· Work with partners to design and improve activities that promote personal and social development.
Administrative & Event Coordination:
· Manage the Centre’s calendar, schedule activities, and coordinate events with schools, parents, and external partners.
· Create promotional materials and manage digital communications to raise awareness of the Centre’s offerings.
· Assist the AI Campus Director with key administrative tasks.
Stakeholder & Partner Collaboration:
· Build and maintain strong relationships with schools, parents, students, and community organisations.
· Act as a Camden Learning ambassador, promoting inclusivity and positive learning outcomes.
Safeguarding & Compliance:
· Act as a Deputy Designated Safeguarding Lead, ensuring all safeguarding policies are upheld.
· Conduct regular health and safety checks, addressing any issues proactively.
Continuous Improvement:
· Gather feedback from students, parents, and partners to identify service gaps and opportunities for enhancement.
· Contribute ideas to further develop the Centre’s programming and operational excellence.
About You:
You are passionate about creating safe, inclusive spaces where young people can thrive. You have a hands-on approach, excellent organisational skills, and a commitment to continuous improvement. Your ability to engage with diverse stakeholders, combined with your dedication to operational excellence, will make you a vital part of the Opportunity Centre team.
Essential Skills and Qualifications:
· Experience working with young people in educational, youth work, or community settings.
· Strong interpersonal skills, with the ability to build relationships with students, parents, and partners.
· Knowledge of safeguarding practices and experience acting in a safeguarding capacity.
· Confidence in handling practical site operations, including health and safety, security, and ICT tasks.
· Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems.
· Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination.
· Strong written and verbal communication skills, with a good standard of English and Maths.
· Relevant Level 3 qualification (e.g., education, youth work) or equivalent experience.
Personal Attributes:
· Highly organised and proactive, with a problem-solving mindset.
· A collaborative team player committed to positive youth outcomes.
· Passionate about education and community development.
· Adaptable and resilient, capable of managing multiple priorities
Staff benefits
· We offer 30 days’ annual leave entitlement as well as bank holidays, increasing to 33 in the first three years in post. (Note this is the full time allowance which will be pro-rated for part time hours).
· A generous NEST pension – with a minimum 10% employer contribution.
· Death in service benefit 3 x your salary.
· We value output over hours. We recognise our people have responsibilities and interests outside of work and we support flexible working arrangements, all dependent on the needs of the service.
· Season ticket loans and Cycle to Work Scheme, with savings of between 32% and 42% on the standard retail price of a new bike.
· A collection of staff discounts, on shops and health clubs, travel, and insurance, including from many of the worlds-leading technology manufacturers.
· Corporate rates for membership of GLL - Better Leisure.
· An Employee Assistance Programme.
· Free Hearing tests, Eye tests and Health checks.
Our commitment to inclusive recruitment
For education organisations to flourish, improve performance and genuinely represent the communities they serve – it’s essential that we seize the opportunity to develop a diverse workforce.
We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained.
Our organisations perform better when they reflect the rich breadth and depth of our society – and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience.
In practice, an inclusive approach to recruitment takes care and attention. We are all stakeholders in the education system – so together we need to continue to challenge recruitment norms, processes, and behaviours.
We are committed to recruitment campaigns that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post.
Pillars of an inclusive approach
1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying.
2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials – showing as well as telling candidates that we are an open, inclusive employer.
3. Taking positive action by seeking and welcoming applications from under-represented groups – using recruitment interactions and headhunting to reach a wider pool.
4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff.
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Closing Date: 7 July 2025
Ref 6996
Save the Children UK has an exciting opportunity for a thoughtful, curious and impact-driven individual with experience in data analysis and evaluation to join us as a Data and Evaluation Adviser (located in South Yorkshire). In this role, you will support local partners with evaluation and impact measurement and help ensure we capture powerful insights from our work in communities and use that learning to influence policy and practice change at both a regional South Yorkshire, and national level.
This is a new and exciting position that comes out of our ambitious strategy in the UK and South Yorkshire.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
In the UK, our mission is focused on ending child poverty. We work alongside families, partners and communities in places like South Yorkshire to build long-term, place-based change, rooted in lived experience and driven by data and evidence.
About the role
As Data and Evaluation Adviser, you'll ensure our work in places is underpinned by robust data, reflective evaluation, and a commitment to learning. You'll work both locally and nationally – supporting partners in communities to improve how they capture and measure impact and analysing the combined data and learning to help inform our influencing and advocacy strategies. Throughout your work you will ensure that we adhere to high standards of safe and ethical practice and keep community and partners central in your approaches.
Approximately 50% of your time will be focused on work in South Yorkshire and 50% supporting national policy and research work including reporting, influencing, and collaboration across internal teams.
This role will also require approximately 1-2 days per week working with community partners in Sheffield and we also expect travel across the South Yorkshire region as our partnerships grow.
If you are passionate about using data and evidence to inform impact and change and want to contribute to building a more just and inclusive future for children, we'd love to hear from you.
In this role, you will:
• Ensure consistent and ethical approaches to data and learning across teams and partners.
• Support partners to strengthen their evaluation and impact measurement approaches.
• Design and analyse qualitative and quantitative data collection (e.g. interviews, focus groups, surveys).
• Identify trends and insights from partner and local data to shape Save the Children UK's local and national influencing work.
• Produce accessible and compelling reports, visuals and narratives from data.
• Work closely with children, families and community partners to ensure that insights reflect lived experience.
• Maintain and develop data management systems that enable collaboration and continuous learning.
• Ensure all data use complies with GDPR, the Data Protection Act and ethical research standards.
• Collaborate with colleagues across policy, advocacy, media and participation to ensure data drives decision-making.
About you
To be successful, it is important that you have:
• Strong understanding of evaluation methodologies and experience conducting both qualitative and quantitative research.
• Excellent analytical skills and the ability to present findings in clear, engaging and accessible formats.
• Experience of supporting partners or community-based organisations in data collection and evaluation.
• Knowledge of relevant legislation and ethical considerations in data and research (e.g. GDPR, safeguarding).
• Strong project and stakeholder management skills, including the ability to juggle priorities and work flexibly.
• A commitment to social justice and to using data as a tool to improve outcomes for children living in poverty.
• Proficiency in tools such as Excel or other data management/visualisation systems.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Gloucester!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 1xPart-Time: 18.50 hours, working between 9am – 5pm Monday – Friday. (We are also open to Full time positions for this post, please specify this on your application and we are happy to discuss this further)
Location: Home based with travel around the Gloucester area.
(Applicants should live in the Gloucester area; have a full driver’s licence and access to their own transport.)
Salary: Part-time Salary £12,121.20 Per Annum (Full-time Salary equivalent £24242.40 per annum)
Contract Type: Fixed Term
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Gloucester!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 1xFull-Time: 37 hours, working between 9am – 5pm Monday – Friday. (We are also open to Part time positions for this post, please specify this on your application and we are happy to discuss this further)
Location: Home based with travel around the Gloucester area.
(Applicants should live in the Gloucester area; have a full driver’s licence and access to their own transport.)
Salary: £24242.40 per annum (Part-time will be Pro-Rata)
Contract Type: Fixed Term
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire (on-site)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are looking for a Supporter Engagement Assistant to join our Supporter Engagement Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, as Supporter Engagement Assistant you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face, ensuring that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
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Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
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Work alongside the Supporter Engagement Officer and other colleagues to improve the initial welcome journey for newly acquired donors and the onward stewardship of all supporters.
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Conduct research and contribute ideas to improve supporter journeys and implement these processes independently.
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Update supporter records on the charity’s CRM database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor etc) and any communications between the supporter and the charity.
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Use the CRM database to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters, sending emails, making updates to supporter records and fulfilling requests for information.
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Undertake other duties and take on a lead role in delivering projects and campaigns relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Impact teams.
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Assist the wider Fundraising team at charity run and/or external events to represent the charity, help achieve agreed targets and provide exceptional stewardship to supporters.
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Monitor inbound emails and telephone calls to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
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To be ideally educated to A-Level or equivalent level.
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To have customer service experience in a similar or related role (e.g. telephone/ databases/ office).
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To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
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To have previous experience of working with databases (e.g. Access or Raiser's Edge).
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To be up to date with the requirements of GDPR and confident in adhering to these requirements.
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To be up to date with Safeguarding and confident in raising any concerns.
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To enjoy delivering excellent customer service and customer/supporter interaction.
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To be happy to work independently and ask for support where this is needed but also like to both work with and support colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
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To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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To be able to present data and information in a way that is helpful and actionable to others.
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To be able to manage multiple workstreams, with the ability to prioritise workloads to meet deadlines.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 7 July 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact is via our website.
The client requests no contact from agencies or media sales.