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Top job
PASIC, Multiple Locations (Hybrid)
£36,500 per year FTE
Seeking a forward thinking, strategic and compassionate Head of Family Support Services to lead the development of our support services.
Posted 5 days ago
Closing today at 23:30
The Children's Trust, Tadworth, Surrey (On-site)
£52,401 - £59,129 per year (dependent on experience and inclusive of London weighting)
An exciting opportunity has arisen for a Lead School Nurse to join our Nursing and Care Team.
Posted 5 days ago
Closing in 7 days
Scottys Little Soldiers, Remote
£39,000 - £45,000 per year
To drive Scotty's mission by securing transformative, long-term grant partnerships, empowering us to support bereaved military families. 
Posted 1 week ago
Closing tomorrow
Stewardship, EC1Y, London (Hybrid)
£35,000 - £38,000 per year
Seeking an efficient, professional Administrator to support our Executive, Leadership Teams and Trustees.
Posted 1 week ago
Money and Mental Health Policy Institute, London (Hybrid)
£33,745 - £42,323 per year
Seeking an experienced and dynamic (Senior) Research Officer who is driven to create change and tackle gambling-related financial harms
Posted 4 days ago Apply Now
Closing tomorrow
West Midlands Methodist District, West Midlands (Hybrid)
£20 - £25 per hour
Posted 1 month ago
Lift Schools, London (Hybrid)
£40,000 - £48,000 per year
Posted 1 week ago
Oxfordshire Community Foundation, Oxford, Oxfordshire (Hybrid)
£28,300 per year
Posted 2 weeks ago
Healthy Me Healthy Communities, Manchester (On-site)
£30,559 - £33,366 per year
Posted 2 weeks ago
Page 51 of 55
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.