Youth project coordinator jobs in london
About the role
We’re seeking a committed and enthusiastic Homework Club Lead to prepare and deliver
engaging weekly sessions for children of families seeking sanctuary (primarily Key Stage 2).
You’ll plan and lead a supportive after-school environment where children can complete
homework, strengthen their English and maths skills, and enjoy fun, child-centred activities.
You’ll also oversee volunteers during sessions, making sure each child gets the right level of
support, and help coordinate volunteers outside of session time.
This is a fantastic opportunity for someone with experience in education or community
learning, who loves working with children and wants to help them thrive in both learning and
life.
Key details
- Contract: Freelance consultancy agreement, 1-year fixed-term (with potential to extend up to 4 years). Post funded by National Lottery Reaching Communities Fund
- Hours: 6 hours per week (must be available Thurs 3.30–6.30)
- Location: Tower Hamlets, London
- Pay: £24 per hour
- Start date: as soon as possible
- Line manager: Touching Safe Ground Project Lead
- Requirements: Female applicants only (Equality Act 2010 exemption). DBS check.
You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our
mission is to transform loneliness into connection among isolated people and under-served
groups in Tower Hamlets. Connection is important to us in everything we do.
What you’ll do:
- Plan, prepare and deliver weekly Homework Club sessions (1.5 hrs) for primary school children (Key Stage 2 focus)
- Communicate with parents/carers, project partners and GCP ensuring strong relationships and consistent support for children
- Set up and clear away the session space each week
- Welcome and greet children, ensuring they feel safe and included
- Match children with volunteers, ensuring either 1:1 or 1:2 support and age-appropriate learning materials
- Provide additional support in Maths and English where needed (up to age 11/12)
- Organise fun, creative activities alongside homework to keep sessions balanced and enjoyable
- Take a participatory, child-centred approach to all activities
- Lead and manage volunteers during sessions, and support coordination between sessions
- Report safeguarding concerns immediately to the Project Lead, following procedures
What we’re looking for
Essential
- Experience leading or supporting educational sessions (school, after-school, or community-based)
- Knowledge of the UK school curriculum, particularly Key Stage 2
- Confidence supporting English and maths learning up to age 11/12
- Experience working with children from asylum-seeking, refugee and/or migrant families
- A child-centred, participatory approach to learning
- Strong safeguarding awareness and commitment to child welfare
- Patient, tolerant, professional, able to set and maintain boundaries, and a genuine love of working with children
Desirable
- Experience of working with children with additional needs and/or SEN
- Speaks a community language
- Interest in or knowledge of child development
- Lived experience of migration or seeking sanctuary
What we offer
- Freelance contract at £24 per hour
- 6 hours regular work per week
- Contract initially 1 year, with potential to extend up to 4 years
- A rewarding role supporting children' s learning and wellbeing, while building your own skills in community education, the migration sector and volunteer management
Registered Charity
1 - 5
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.
Thank you!
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
HOME-START HILLINGDON (HSH)
Co-ordinator (Full-time)
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support. Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation
Key Responsibilities. As a HSH Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Contribute to the delivery of the Volunteer Preparation Courses
- Contribute to recruiting, selecting and preparing suitable volunteers
- Support the evaluation of the impact of HSH’s volunteering programme and family support
- Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups
You will need to be a car owner/driver
Closing Date: Monday 17th November at 9am Interview Date: Monday 1st December
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
The client requests no contact from agencies or media sales.
Thank you!
Location: Reading, Hybrid
Hours: 37 per week
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025
First Stage Interviews: 26th November 2025
Second Stage Interviews: TBC
Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.
Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.
Essential Criteria
To be successful in this role you will need:
- Experience in an administrative role
- Experience of handling large volumes of data accurately, within a fast-paced environment
- Experience in customer service role with set targets and data management
- Demonstrate the ability to be flexible and change priorities within short time frames
- Excellent organisational and prioritising skills to support an ever-changing workload
- To be able to confidently communicate through all communication methods to multiple stakeholders
- Exceptional attention to detail
- Calm and professional, especially when dealing with emotional situations
- Excellent IT and administration skills including experience in processing/inputting data and MS Office
- Ability to work on own initiative without supervision
- A personal commitment to and understanding of equal opportunities
- Experience in using CRM systems
Personal Qualities
- Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders
- Strong empathy with wish families understanding that each child is an individual and may have needs
- The ability to be able to build strong relationships
- Maintain high levels of attention to detail
- Ability to remain calm under pressure
- Punctual and reliable
- Friendly, courteous and professional
- Be motivated to always support the charity and its objectives
Key Responsibilities:
Referral Enablement
- Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
- Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
- Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
- Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
- Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
- Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
- Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
- Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.
Stakeholder Communication
- Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
- Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.
- Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
- Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.
Systems and Processes:
- Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
- Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
- Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
- Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.
Safeguarding and Data Governance:
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
- Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
- Raise safeguarding concerns and complete relevant internal procedure
Registered Charity
51 - 100
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Thank you!
Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Registered Charity
6 - 10
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.