Youth services manager jobs in hounslow, greater london
- £30,419 (FTE), pro-rata for part time hours
- 28 hours a week
- Part time, up to 12 months fixed term Maternity Cover
- Homebased (with some travel required for in person events)
- Closing date: Sunday 21st December 2025
- Interview date: Thursday 8th January 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Voice Officer with experience of working with children, young people and their families and amplifying their voices to help create positive change to join our Voice Team.
The Voice Officer is a key member of the Voice Team, responsible for enabling Young Lives vs Cancer to shape the children and young people’s cancer system with and for young people with cancer and their families. You will enable young people affected by cancer and their families to have a stronger voice inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.
You will work with the Voice Manager and Head of Voice to deliver our Voice work to a high quality. Responsible for managing incoming enquiries and communications with our volunteer Voice Board Members, Voice Champions and Voice Hub network, working with the team to plan and run meetings and events both online and in person. With excellent organisational skills, you will help plan and coordinate our voice work, building strong working relationships with colleagues and our voice community with volunteer management responsibility for Voice Board Members and Voice Champions.
This role is subject to a criminal record check. In the event of a successful application an Enhanced criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Main responsibilities
Communication and Organisation
- Delivering effective internal communication regarding the Voice team and playing a pro-active and leading role in Voice team meetings
- Supporting with correspondence, record-keeping and tracking leading on communications with our voice volunteers and internal communications
- Effective project management of voice activity - for example, planning events, setting goals and impact measurements for the activity, managing risks and reporting on progress
Voice Activities
- Working with the Voice Manager and Head of Voice to deliver the organisation’s Voice approach, enabling children, young people and parents/carers to shape the organisation and the system it is situated within, maximising our Voice opportunities
- Delivery of the Voice Board so it is an effective model for the Board of Trustees to listen to and act upon the voices of young people with cancer, their parents/carers and siblings.
- Travel and occasional overnight stays to attend in person events with our voice volunteers.
- Developing and supporting the growth of our Voice Hub bringing voice opportunities to our wider community
- Act as the key contact and support for our Voice Champion Volunteers
- Working in partnership with the Voice Champions team on the development and dissemination of voice guidance and training for staff and volunteers across the organisation, designed to equip them so that they can confidently work alongside young cancer patients and their families
- Working with the Voice Manager and Head of Voice to ensure that we are able to amplify voices of all our beneficiaries across the whole of the UK, from the widest range of backgrounds and cultures
Working relationships and contacts
- Volunteer management of our Voice Board Members and Voice Champions Team.
- Building and maintaining relationships and influencing others. Both internally working with colleagues to equip them to work alongside young people and families and externally working with young people and families to understand their views and opinions, ensuring that they feel heard as well as building connections with partners across the sector.
- Develop and sustain sector relationships, staying up to date with external developments in voice and participation and identifying opportunities for innovation and partnership
Additional responsibilities
Alongside your specific job duties, every member of Team Young Lives needs to make sure they also:
- Make safeguarding a priority
- Take care of your own health and safety and that of others
- Actively challenge injustice and inequality and promote Young Lives vs Cancer’s Diversity, Equity, Inclusion and Belonging agenda to create a better, more diverse and inclusive organisation.
- Ensure that you treat information and data professionally, using it only for the purposes that Young Lives vs Cancer has said it would; respecting the confidentiality and privacy of its supporters, service users and staff.
- Accept that you are personally responsible and accountable for ensuring you understand and adhere to all Young Lives vs Cancer policies and procedures
- Be an active team member, regularly attending team meetings and contributing to shared learning and development
- Undertake any other reasonable duties as directed by or agreed with your line manager.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Interviews will be taking place on Thursday 8th and Monday 12th January. They will include a brief presentation task and questions which we'll share ahead of the interview.
#ShowTheSalary #NonGraduatesWelcome
Resources Co-ordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh - Salford - Cardiff · Belfast - London
Employment Type: Full time. Fixed Term Contract until 31st January 2027
Salary: £28,000 - £35,500
Team: Activation Team
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy. We are open to flexible working models including working compressed hours.
Role Summary
The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website and on our learning platform.
Main Responsibilities:
- Produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients.
- Contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking.
- Project manage the resource process
- Assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases.
- Contribute to the development of courses aimed at educators via our online learning platform.
- Evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments.
- Develop quality assurance processes and documentation for our resources, training and online programmes.
- Carry out external and internal training to a range of staff and stakeholders
- Assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
- Develop and maintain good working relationships and provide training, educational insight and administrative support.
- Attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
- Complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders.
- Copywriting, consultancy and research for Into Film News and Views and other marketing content.
- Develop and contribute to the planning and filming of video content for resources or courses.
- Support staff with resource production.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.
Person Specification:
Minimum Requirements:
- A minimum of two years’ experience of teaching in the UK.
- Experience of creating resources which include moving image/film.
- Knowledge of the educational landscape across all four UK nations.
- Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
- Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner.
- Experience of chairing and guiding meetings.
- Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders.
- Demonstrable understanding of monitoring and evaluation.
- Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
- Current knowledge of the Microsoft Office suite
Desirable:
- Experience in creating resources or opportunities which support young people’s careers education.
- Experience of filmmaking with young people.
- Experience of training teachers or other professionals.
- A love and knowledge of film.
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:
- Annual Leave
- Pension
- Flexible working
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme
- Wisdom health insurance cover
- BenefitHub portal
Closing: 8:00am, 5th Jan 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Run over three properties, Hammersmith & Fulham's South Cluster provides two of which for individuals with low-medium mental health requirements and the third for service users with greater needs. The services all support adults (18+) with enduring mental health needs, who require additional housing and other support.
This service is for users who have a recognised need for a level of supported accommodation who may be leaving hospital, registered cared or at risk of homelessness. The service is used as a ‘step-up' or ‘step down' from other supported accommodation, where appropriate. The South Cluster aims to equip service users with the skills to move on and live independently in the future.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
To succeed in this role, you will bring a solid understanding of Health and Safety within an accommodation-based setting, along with the ability to monitor and maintain the safety and security of the service while reporting any maintenance needs appropriately. You will have experience supporting people with mental health needs and a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also have a sound understanding of safeguarding and the confidence to address concerns appropriately to ensure the wellbeing of those you support.
When will I be working?
You will be working Monday to Sunday 5 days a week on a rota starting as early as 08:00 until 23:00 latest no more then 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Education Delivery Specialist -London
Home-based/Hybrid within London with two days per month in the London office minimum, and frequent local and regional and occasional UK-wide travel
Maternity Cover - Commencing March 2026
Full time, with some evening and weekend hours with TOIL provided (open to part time, 4 days/80%)
Salary £30,295 per annum FTE including London weighting (pro rata for part time)
Excellent benefits including 28 days' annual leave plus bank holidays (plus discretionary closure days in December) FTE, contributory pension, cycle to work scheme, Employee Assistance Programme, travel loan cards
Are you based in London, highly organised, and with the skills and experience to engage 9 to 15-year-olds in education programmes?
Are you looking for a varied, exciting, and demanding role, working alongside colleagues who are passionate about young people and committed to empowering them to challenge prejudice?
Charity People are delighted to be partnering with an education charity that educates 9 to 15-year-olds about Anne Frank and the Holocaust, empowering them to challenge all forms of prejudice, to help recruit an Education Delivery Specialist.
Founded in 1991, the trust is the UK partner of the Anne Frank House Amsterdam. "I'll make my voice heard, I'll go out into the world and work for humankind!" wrote Anne Frank in her diary on 12 March 1944. The Trust has a 30-year record of empowering young people to challenge prejudice, inspired by Anne Frank and the antisemitism that she experienced through the Holocaust.
Education Delivery Specialists are the front-line delivery posts for all programmes, leading workshops, training peer educators and mentoring ambassadors across the country. You will be committed to equality with the skills to engage 9 to 15-year-olds through learning and empowerment. This role is a temporary maternity cover, ideally starting in March 2026. You will be covering a range of brilliant London schools with established relationships and programmes. You will join a supportive team including two London and Essex-based workers.
Key responsibilities
- Programme Delivery: You will plan and deliver educational programmes for young people (ages 9-15) focused on challenging prejudice, empowering them with knowledge and skills. You will book programmes into schools, maintain strong relationships with key stakeholders, and lead workshops and online sessions. You will prioritise equality and diversity, emphasising inclusive educational activities and impact.
- Training, Mentoring and Support: You will train young people as peer educators and Ambassadors to disseminate anti-prejudice messages effectively, and provide mentoring, offering support and guiding them.
- Events: You will organise events, study trips, and projects with Ambassadors and communities, working to targets, curriculum, and quality standards. You will monitor and evaluate activities, maintaining records.
- Database and Fundraising Support: You will maintain comprehensive records on the Trust's databases and contribute occasionally to fundraising efforts, such as grant applications and supporting at donor events.
The Education Delivery Specialist will have substantial experience of running learning activities with groups of young people, including aged 9-15 years, and experience of engaging with and meeting the needs of disadvantaged young people. You will also have experience of providing pastoral/emotional support, working successfully as part of a team, and keeping records and writing reports. You will have knowledge of best practice in teaching and/or youth empowerment, as well as be familiar with the needs and issues of young people. You will understand and have ideas about how to challenge prejudice, and an understanding of safeguarding. You will be highly organised, with excellent administration skills, and able to build and maintain effective relationships. You will use your initiative, creativity, and energy to solve problems and develop new ways of working. You will have an inspiring presentation style with warm, professional interpersonal skills. The successful candidate will be enthusiastic about Anne Frank and the work of the trust.
The role is home-based within London. Ideally, you will have access to appropriate working space which can be discussed at interview. There will be frequent local and regional travel and occasional UK-wide travel and overnight stays. Expenses are covered and time off in lieu is given for evening and weekend work. Ideally you will have a current valid UK driving licence and access to a car, but this is not essential as it is a London-based role. The role is subject to an advanced DBS check on appointment, and references.
If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.
How to apply:
Please visit to download the job pack. The application process is a CV and Supporting Statement outlining how you meet the person specification (no more than 1,000 words). This should be sent to Jen at Charity People
Please only apply if you have the following experience:
- Delivering activities to children and young people
- Good knowledge of safeguarding
The closing date is 5pm on Sunday 4 January 2026. First stage interviews will take place on week commencing 12 January 2026 via Zoom with a second stage interview later that week in our London office. We ask that applications complete this Equality, Diversity and Inclusion
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our HR Service Centre in London.
Sounds great, what will I be doing?
This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.
The post-holder will work closely with the HR Manager and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.
Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our Central Services in London
Sounds great, what will I be doing?
This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.
The post-holder will work closely with the HR Manager and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.
Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.
Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:
- Employability
- Education
- Family stability
- Money management
- Resilience and well-being
We currently have 3 Social Mobility Coaches on the team. Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time. We anticipate that for the first twelve months of employment at least, this new Coach will have specific responsibility for building out our Employment offer.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Officer to play a pivotal role in our Connect to Work Service in Merton.
Sounds great, what will I be doing?
The Community Outreach Officer is a key member of the Connect to Work team in Merton, responsible for borough-based engagement, visibility, and collaboration. This is a community facing role that requires regular travel across the Merton borough, and occasionally wider South London, to establish new
partnerships, meet partners, attend events, and support service integration.
The postholder will build strong and trusted relationships with local stakeholders, referral partners, and community organisations to identify eligible residents and connect them to the programme. Working closely with partners across South London, including subcontractors and Local Authorities, the officer ensures that Twining-Hestia's Connect to Work offer is fully integrated with existing pathways and support services, helping create a cohesive, person-centred, and impactful employability
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have proven experience working to multiple contractual targets and performance measures within fast-paced employment or programme environments, effectively managing competing priorities. You understand the importance of service integration within employability programmes and its impact on wider resident outcomes.
You bring strong stakeholder management skills, confident in presenting to and engaging a range of partners. You are an excellent verbal and written communicator, able to tailor your message to inform, motivate, and inspire diverse audiences.
Highly organised, you can manage busy workloads under pressure while maintaining contractual compliance and GDPR standards. You possess strong digital skills, with accurate data handling and proficient use of Microsoft Office and online communication tools. You are also willing to travel across the borough and wider South London area when required.
When will I be working?
You will be working Monday to Friday 09:00 to 17:00
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
When will I be working?
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Join a movement transforming how communities create lasting change. This isn't a typical charity role—it's a chance to shape the future of place-based working across the UK and help lead a growing organisation.
Place Matters is a small, entrepreneurial charity punching above its weight. We work at the intersection of communities, public services, funders, and policymakers to tackle the root causes of inequality and create changes that communities want to see. Our approach? Empower communities to lead change in their own places, learn from what works, and influence the systems that hold them back.
Why this role matters
This is a senior position on our Executive team, reporting directly to a co-CEO. You'll play a leadership role in developing our organisation—shaping strategy, building our team, and deepening partnerships. We're looking for someone colleagues and Trustees trust to make sound decisions on behalf of our mission.
Learning and practice development is at the heart of everything we do. You'll design and lead learning partnerships that build the capabilities of communities and organisations to work differently. You'll capture insights from the ground and turn them into accessible tools, frameworks, and resources that make place-based working more effective for everyone.
You need to be a team player, confident and with strong opinions, but low ego and collegiate
What you'll do
- Lead the development and delivery of Learning and Practice Development Partnerships
- Initiate, convene and participate in ‘field-building’ efforts that aim to influence the broader place-based change sector, bringing together community organisations, public sector organisations, policy makers, foundations and businesses to build broader support for community centred place-based change
- Develop Place Matters thought and practice leadership
- Draw together the themes and patterns from learning into regular blogs and publications to make the learning as widely accessible as possible and influence key policy makers and funders
- Initiate and convene field-building efforts to influence the broader place-based change sector
- Build a wide network of place-based practitioners from all sectors
- Play a key role in business development, securing new partnerships, fundraising, and improving organisational efficiency
See job description (JD) for full details
What makes this role special
- Executive leadership: Part of the leadership team shaping organisational direction
- Real autonomy: Lead your own projects, design new partnerships, represent Place Matters externally
- Learning culture: We practice what we preach—continuous learning and innovation are built in
- Flexible working: Hybrid arrangement, negotiable location, with UK travel (up to 50 days annually)
- Competitive salary: £65,000-£75,000 (negotiable based on experience)
Practical details
Ideally 37.5 hours per week (flexible) but we'll consider part-time. UK travel required, including occasional overnight stays and some evening/weekend work.
We are committed to equal opportunities and welcome applications from disabled people and people from diverse backgrounds.
We'll conduct interviews on 19th and 21st January.
Submit a CV and a cover letter of no more than 2 pages
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, results-driven fundraiser ready to make a real impact?
Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.
About the role
As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.
Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent
What you’ll do
- Lead revenue fundraising strategies and secure income through personal efforts.
- Manage and develop a talented fundraising team.
- Build strong relationships with donors, partners, and stakeholders.
- Design compelling campaigns and optimise performance using data insights.
- Deputise for the Head of Income and Growth when required.
What we’re looking for
- Proven experience in managing multiple fundraising streams and meeting income targets.
- Strong leadership and team management skills.
- Excellent communication and relationship-building abilities.
- Strategic thinker with a track record of delivering results.
- Knowledge of fundraising compliance and best practices.
Why join us?
- Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
- Work on a high-profile capital appeal and exciting projects.
- A supportive, inclusive workplace where your ideas matter.
- Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, empathetic and resilient Team Leader to join our Young People Services in Bracknell.
£32,156.80 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support.
The working pattern for this role is: 8am-4pm, 12.30am-8.30pm and 9am-5pm
This is a fixed Term Contract
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
We are thrilled to be helping Spectra to find seek a compassionate, curious, and entrepeneurial Head of Fundraising. You will ideally have experience managing a small teams to achieve impressive results across individual giving with lower and higher value donors.
This is a full time position (compressed hours or 4 days may be considered), with hybrid working once or twice a fortnight in London.
The Charity
Spectra are a long standing LGBTQ+ CIC dedicated to providing supportive, expert, and non-judgemental peer-led health and wellbeing services.
Their services include:
- Peer-led counselling, social groups and mentoring, particularly amongst LGBTQ+ communities
- HIV testing, outreach and education for communities affected by HIV, particularly Black and Asian communities, as well as the LGBTQ+ community
- Sexual health and LGBTQ+ training for carers, teachers and healthcare staff
- Sexual health education for neurodiverse, SEND young people and their carers
- Health advocacy and casework for trans, gender diverse and sex worker communities
The Role
They aim to diversify their income streams over the next few years and invest resources in building a brand that will capture people's imaginations and hearts, thereby building on a small pool of existing donors and growing individual giving, legacy, and major donor work.
With increased resources allocated to diversifying income, this post would suit someone interested in a start-up project focused on building individual giving from scratch, including regular and one-off donations, cultivating donors, including major donors, coordinating and developing event-based fundraising, and legacy-based giving.
You would manage a small team od two and work with the Senior Trust Fundraiser to provide support to other Strategic Programme leads, to ensure they maintain a high standard of reporting to trusts and foundations.
The Candidate
We are looking for a good all-rounder with entrepreneurial flair and experience, excellent relationship management, strong skills in marketing and communications, and experience in individual giving, digital fundraising and ideally higher value philanthropic income.
If you manage with integrity, stand for LGBTQ+ rights, are committed to racial and social justice, and strive for health equity, get in touch!
IMPORTANT NOTE
Spectra are reviewing applications on a rolling basis so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
When will I be working?
You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




