Youth support worker volunteer roles in belfast

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

We are seeking a Chair to work with the Board of Trustees and Director to oversee Springboard's operations and strategic direction. We're looking for someone who thinks strategically and creatively, enjoys working collaboratively and wants to make a significant contribution to Springboard Youth Academy’s future, as well as the wider education and migration landscape.

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, inclusive, anti-racist and commited to actively challenging the hostile environment and violent border regimes across all its work. We are interested in hearing from individuals with experience in governance, as well as those new to Trustee positions. We particularly encourage applications from those with personal experience of forced migration and leaving care. 

Responsibilities of the Chair include:

• Providing leadership for the Board of Trustees in their role of setting the strategy and policies for the organisation
• Planning the annual cycle of board meetings and setting the agendas
• Chairing and facilitating board meetings 
• Monitoring that decisions taken at board meetings are implemented
• Representing the organisation at appropriate events, meetings or functions  
• Liaising with the Director on organisational activity and providing support as appropriate 

Qualities:

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Chair, you will be required to support with annual reporting to the charity commission, plan the agenda for board meetings and provide intermittent support to the Director. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking a Secretary to join our existing Board of Trustees. 

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care. 

Responsibilities of the Secretary include:

• Organising meetings
• Taking minutes and summarising actions for a team
• Contributing to Charity Commission reporting
• Preparing papers for board meetings
• Convening the Chair and Director to develop meeting agendas
• Assisting with planning Springboard’s annual Away Day 

Qualities: 

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Secretary, you will be required to spend approximately 1-2 hours prior to each quarterly meeting supporting with preparation. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

The role of Software Tester is responsible for the testing of Youth4Youth’s technology solutions. The role involves communication with other Youth4Youth team members; creating test plans; creating test cases; running tests and analysing results to produce reports. The tester will be supporting a website and chat system.

Responsibilities 

• • Conduct functional, acceptance, end-to-end, and regression tests to ensure software quality and performance.
  • Collaborate cross-functionally with product design and development teams to develop comprehensive user experiences across mobile, web, and app platforms.
  • Regularly liaise with the wider team to ensure that test plans align with user requirements and core charity objectives.
  • Analyse test results and write detailed reports, communicating findings to both technical and non-technical audiences.
  • Identify areas for improvement and work proactively to enhance software functionality.
  • Stay up to date with technological innovations and new testing tools.

Skills 

• • Enthusiasm for learning about Youth4Youth’s users and processes.
  • Excellent problem-solving and communication skills to engage with team members and clients.
  • Strong written communication with attention to detail.
  • Design and spatial skills for usability assessment.
  • Adaptable mindset to handle changing tasks and technologies.
  • Willingness to stay updated with new software applications and techniques.
  • Familiarity with cloud platforms like Microsoft Azure and AWS.
  • Experience working with APIs.
  • Keen problem-solving and solution-building abilities.
  • Openness to learning new technologies.
  • Strong verbal and written communication.
  • Organisational skills to deliver tasks on time and manage effectively.
  • Collaborative experience and team support.
  • Proficient IT skills, especially with Microsoft applications.
  • Understanding of software engineering, programming, and development.
  • Experience with JavaScript, CSS, HTML, and frameworks like React and AngularJS.
  • Knowledge of continuous integration/delivery (CI/CD) and version control systems like Git.


 

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Lead the Board of Via, the charity delivering vital substance use, mental health and well-being services across the UK, and help provide high-quality, person-centred care to the people and communities affected.

Location: Flexible (Via has services across London, NW England and SW England)

Closing date: Tuesday 27th May

Who we are.

Via is an exceptional charity that puts people at the heart of everything we do. Over three decades, we’ve evolved from our origins as Westminster Drug Project, with a new now award-winning name and brand, into a dynamic, multi-service organisation delivering vital support across substance use, mental health, employment, sexual health, smoking cessation and youth services. With a turnover of £36m for 24/25 and remarkable growth of over a third in 2023/24, we’re now supporting over 12,500 service users annually across an expanding geographical footprint from London to Gloucestershire.

Our commitment to excellence and innovation is evident in our industry-leading services, which consistently perform significantly above the national average. We’re particularly proud to be pioneering the development of the UK’s first women-only detox facility, demonstrating our commitment to addressing crucial gaps in service provision.

Our Approach Makes Us Different

At Via, we believe in doing things differently. This starts with our commitment to staff well-being, including up to six months of full sick pay – a policy that exemplifies our trust in our people and our understanding that supporting our staff enables them to better support our service users. We achieved Investors in People Gold certification and were nominated for UK Employer of the Year and Third Sector Employer of the Year at the Investors in People Awards 2024, recognising our dedication to creating an outstanding workplace culture.

Our active Diversity, Equity and Inclusion group drives real organisational change, ensuring our services are accessible and effective for all communities. These aren’t just initiatives – they’re expressions of our core values: Care, Be Human, and Do the Right Thing, which guides everything we do.

The opportunity.

As we have experienced growth and are launching our new strategy, we had new Trustees join our Board as others have come to the end of their terms. As our current Chair, Yasmin Batliwala MBE comes to the end of her term later this year, we are looking to appoint a new Chair.

What Makes a Great Via Chair

• A Strategic Leader with proven experience operating at a senior level with a successful track record of achievement. You’ll have the personal gravitas to lead a significant, complex, national organisation, alongside the ability to lead a newly evolving and forming Board.
• Passionate About Our Cause: You will bring your expertise and passion for improving lives and reducing inequality. You’ll be someone who understands the complexity of our work yet can think strategically about our future. Your genuine enthusiasm will inspire others and strengthen our impact.
• Governance Experience: you will bring the experience of being on Boards and will work to lead the board to ensure sound financial health and accountability while effectively managing risk and continuing to innovate in service development and delivery.
• An Inclusive Champion committed to fostering diversity that reflects the communities we serve, promoting DEI training and growth, and holding staff and trustees accountable to these practices.
• A Relationship Builder with excellent interpersonal skills and diplomatic tact. You’ll develop a strong working relationship with the Chief Executive, maintain connections with key stakeholders, and represent Via as an effective ambassador.
• A Collaborative Leader who can bring people together, foster a team environment, and work in partnership with our board and team to drive our ambitious strategy.

Our Commitment to Inclusion

Diversity in governance isn’t just a goal for Via – it’s a necessity. Our services support people from every part of society, and we want our Board to reflect this diversity. We actively encourage applications from people with lived experience of addiction/recovery (whether personal or as family members/carers), and people from communities currently underrepresented at board level.

Time Commitment

The Board meets quarterly, usually in person. Including preparation time, representation at events, and strategic input, we estimate a commitment of the equivalent of 2-3 days per month. This includes:

• Four Board meetings per year
• Quarterly committee meetings
• Annual strategy and away day
• Ad hoc conversations with fellow board members and the Executive
• Occasional representation at events and meetings with key stakeholders, including at services.

Making a Difference Together

This is an extraordinary time to join Via. As we implement our new 2025-29 strategy and expand our geographical reach, innovate our evidence-based offer and increase access to more people. We’re not just growing – we’re evolving. You’ll help shape innovative services like our women’s detox facility while ensuring we maintain our unwavering commitment to quality, innovation, and person-centred care

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close on Tuesday 27th May.