Academy Administrator Jobs in Manchester, Greater Manchester
Are you passionate about enriching the university experience for students? Do you excel in guiding student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.
As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.
In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.
You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.
The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy. Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.
Furthermore, a deep commitment to our values—especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.
Please read the full role profile before applying, as well as our guide to recruitment.
The client requests no contact from agencies or media sales.
The Operations Volunteering Experience Coordinator helps people with sight loss live the life they choose by ensuring volunteers in Operations-based roles are set up for success by preparing and training them for their role. Once in their role, they will support a positive volunteering experience by working to retain, further utilize and develop our volunteers in their role and wider into the Guide Dog family and community. Without our volunteers, none of our services would be possible.
We currently have 2 roles available one would work across the two teams in Sheffield & Notthingham; and the other to work across the two teams in Atherton & Liverpool. A typical fortnight would include days working from the office, days in the community, and some home working. The role holder will manage the time and location of their working days.
For this role, you’ll work 35 hours per week, 9am to 5pm, Monday through Friday. Please be aware that this role may include some travel covering your region and work outside of your usual 9-5 working hours.
We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
More details can be found in the attached candidate pack and job description.
We reserve the right to close adverts earlier than the closing date.
Candidate requirements
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;
Essential
• Experienced with CRM database use, including navigation, inputting, report building, and analytics.
• Experience of managing and supporting volunteers.
• Experience of implementing new working practices within a team.
• Demonstrable and up-to-date knowledge of good practice in equality, diversity, and inclusion.
• Demonstrable and up-to-date knowledge of GDPR and use of Customer Relationship Management systems.
• Relevant and up to date knowledge of safeguarding principles.
• Proven ability to plan and implement projects and programmes of work.
• Demonstrable ability to problem solve and advise with complaints.
• Computer literate with an intermediate knowledge of Microsoft Office packages.
Desirable
• Relevant qualification in volunteer management or equivalent.
• Experience with Salesforce CRM database
• Facilitation and/or training skills.
• Experience of creating an inclusive work environment for people with a disability.
• Personal experience of volunteering.
For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.
If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
How to apply
Applications need to be made using the online application form via our website on our jobs portal, accessed using the ‘apply’ button above.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.
The client requests no contact from agencies or media sales.