Access manager jobs

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Interview date: 23 & 24 July 2025

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team in Bradford.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

· 5% employer pension & minimum 3% employee contribution

· Salary sacrifices pension scheme

· Separate Life Assurance Cover (equivalent of two times your annual salary)

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

· 24/7 Employee Assistance programme

· Access to remote counselling service

· Paid Disability Leave

· Paid compassionate Leave

· Home Working Allowance 

Support with continuous professional development

 Access to Clifton Strengths Coaching for development 

Personal Development Plans

 How are staff supported to work remotely?

 VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website and follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midday 23 July 2025

Interviews w/c 28 July

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

We’re looking for someone who’s not just skilled in monitoring and evaluation but genuinely curious about what works, why it works, and how we can do better. This is a hands-on role based in Nigeria for six months, designed for someone who wants to work closely in implementation, influence strategy, and get deep into the mechanics of how impact happens. We see this as a first step toward a long-term role at Lafiya, with the fellowship designed as a pathway into a permanent, full-time, in-country or remote M&E Specialist position. We plan to determine the compensation for that role once the fellowship concludes, and it will be informed by your contributions to Lafiya during the fellowship and other factors. 

You’ll have real ownership from the start. You will help us design our end-to-end evaluation strategy, test and refine it as we grow, and generate insights that shape both daily decisions and long-term direction. You’ll work closely with and be supported by senior leadership, contribute to programme design, and build systems that help us learn faster and stay accountable to our goals. 

This is not a desk-bound research role. You’ll spend time where the work happens, strengthening the practical side of monitoring, troubleshooting what isn’t working, and building confidence across the team to use data well. 

This role is open to all applicants, and we strongly encourage candidates from Nigeria to apply. Field immersion is critical to succeeding in the long-term role, which is why this initial placement is in person. For those relocating from outside Nigeria, Lafiya will cover the cost of a return flight, visa, vaccinations, travel insurance and accommodation. After the fellowship, we want the role to shift to a permanent position based anywhere within ±3 hours of GMT.

Quick Summary

• Full-time
• USD 1,500 gross per month during fellowship; permanent full-time salary to be determined after the fellowship.
• Nigeria-based (either Kano or Abuja); 6 months with a potential for long-term renewal based on mutual fit and performance
• Reports directly to the Chief Executive Officer
• Deadline for application: 23:59 (BST) Thu 17 July 2025

What You’ll Do

• Help us overhaul and strengthen how we collect, track, and use data – from making sure our monitoring tools are practical and our indicators measure the right thing, to fixing messy pipelines and leveling up our dashboards from good to great.
• Spot gaps in data quality, figure out what’s going wrong, and implement fixes that are fast, useful, and stick.
• Design and run internal evaluations, anything from a quick A/B test to a more structured quasi-experiment, that help us learn, adapt, and improve how we work.
• Synthesise and share findings clearly so they feed directly into operational decisions. We care more about honest insights than perfect answers.
• Work closely with field and programme staff to build comfort and confidence using data. You’ll be training people, co-analysing results, and helping make sense of it all.
• Help shape new programmes by building out indicators, setting baselines, and making sure our theories of change actually reflect how things work on the ground.
• Turn data into action: create sharp, accessible briefs and visuals; host workshops or reviews where teams genuinely learn; write up findings that aren’t just reports but tools for change.
• Keep us sharp. Help make sure we’re measuring the stuff that really matters, asking the right questions, and staying focused on what evidence can actually tell us.

Who You Are

We care less about years of experience and more about how you think. You don’t need to tick every box. We’re looking for someone who’s curious, rigorous, and ready to dive in.

We’re looking for someone who can design and lead Lafiya’s overall evaluation strategy, not just execute technical tasks. You should be comfortable zooming out to ask whether we’re measuring the right things, as well as diving deep into implementation.

You’re someone who:

• Cares deeply about making a real-world difference and sees evaluation as a tool for improvement, not just accountability.
• Thinks critically about what’s worth measuring, how we measure it, and why it matters, not just how to run the numbers.
• Has experience or strong instincts in designing M&E systems and tools (e.g. theories of change, sampling plans) that are practical and help programmes learn and adapt.
• Knows how to design rigorous evaluations, including randomised experiments, and is comfortable balancing methodological integrity with operational realities.
• Can work with both qualitative and quantitative data. You might have run A/B tests, quasi-experiments, facilitated focus groups, built sampling plans, or developed theories of change. You know how to match methods to questions.
• Spots noise and bias in data, and knows how to clean, challenge, or adjust it without making things more complicated than they need to be.
• Has used tools like SurveyCTO, CommCare, Stata, R, or Google Sheets, and is happy learning new ones when needed. Maybe you've built a dashboard or set up a useful data workflow. Maybe you're just quick to figure things out.
• Communicates clearly in writing and conversation, whether you’re sharing a short visual brief or a detailed report. You know how to speak to field teams, decision-makers, and funders without losing meaning.
• Works well with others, stays humble, and is driven by learning. You like taking initiative and aren’t afraid to ask questions. You’re comfortable saying when you don’t know something and enjoy figuring it out.

A Master’s degree in a relevant field (public health, economics, evaluation, data science, or social sciences) is helpful but not required. What matters is that you bring strong foundations, an eagerness to learn, and a drive to use evidence to improve access to contraception – especially if you’re looking for a role where you can take real ownership and shape how things work on the ground.

Why You Should Apply

This role comes with a lot of responsibility and real influence. You won’t be just cleaning data or filling out donor reports. You’ll be shaping how we learn, improve, and stay honest about what’s working.

We’re a fast-moving and mission-driven team working in places where access to contraception is still far too limited. The systems you design and the insights you generate will directly affect how millions access care. You’ll get to build and test ideas quickly, work closely with senior leadership, and see your work applied in the field almost immediately. There’s room here to take initiative, make decisions, and push us to do better. We don’t have layers of approval or endless review processes – if it makes sense, we’ll try it.

You’ll grow alongside a young, ambitious and supportive organisation poised for significant expansion in the coming years, giving you opportunities for personal and professional growth as well as a chance to leave a lasting mark on Lafiya’s work. We’re investing in this position because M&E is central to how we grow, learn, and stay accountable.

Benefits include:

• 30 days of paid annual leave
• Fully paid maternity leave
• Flexibility in where, when and how you work
• For candidates relocating to Nigeria, we offer logistical support and reimbursement for travel and accommodation.
• Working closely with the CEO and a team of senior leaders who are collaborative, ambitious and serious about impact.

What is the recruitment process for this role?

We value your time and aim to make our recruitment process as insightful as possible. It includes:

• Stage 1: Application Form. Share your CV and complete a 20-minute multiple-choice quiz to assess your fit for the role.
• Stage 2: Test Task. Engage in a 1-2 hours task that mirrors the kind of work you'll do with us.
• Stage 3: Interview. This is the final stage, after which we’ll make offers. All candidates will be asked the same questions in a 1-hour interview, and you’ll get the questions in advance. It will also be an opportunity for you to ask us questions.

We're committed to transparency and will provide feedback from Stage 2 onwards

About ARTICLE 19

For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.

Together with our partners, we:

• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.

When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.

Find out more about what we do​ on our website. 

Your contribution to the team
You will support all financial aspects of budgeting, reporting, compliance and financial management of grants managed by ARTICLE 19, including all finance-related work with grant-receiving partners. The role is a key part of improving our programme delivery by supporting grant budget holders.

​What you can expect in a typical day

• To support production of financial reports in compliance with donor and internal ARTICLE 19 requirements for a portfolio of projects managed by ARTICLE 19.
• To generate and review transactional reports and follow through as necessary with corrections and adjustments.
• To receive, process and account for expenditure by grant partners, including reviewing supporting documentation.

What you will bring to the role

• Qualified accountant with a CCAB recognised qualification, or working towards qualification, or qualified through relevant work experience.
• Understanding of accounting for restricted income and expenditure in line with international nonprofit financial reporting standards and donor requirements.
• Experience in partner due diligence and partner finance management, including reviewing financial capacity, assessing financial risk, and supporting partners to strengthen financial systems and compliance.
• Experience of working with overseas partners and offices, understanding different cultural and regulatory environments

For further details on the role and requirements, please see the job description on our recruitment system.

How to apply

If this has inspired you, please submit your CV and cover letter to our recruitment system.

We look forward to hearing from you!

Application Deadline: 20 July 2025
We appreciate that no candidate will meet every requirement of the role, if your experience looks a little different from what we’ve identified, and you think you can bring value to the role, we’d love to hear from you. 

Our Reward Package

• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; generous sickness and absence leave.

Our Culture
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.

Our commitment as an equal opportunities employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.

We are looking for a Head of Philanthropy for a 9 month contract starting in September, to take personal responsibility for leading and progressing a major giving strategy.

This is a London based role with 2 days a week in the office.

The Charity
A leading arts charity passionate about supporting and nurturing the next generation of creatives. You would be joining a long standing and well respected organisation with a welcoming team and inclusive working culture.

Salary 53,958 - 63,498pa (The charity tend to offer at the start of the band, and then after 6 months probation salary goes up to 58,815 although if candidates areon a higher salary, they can look to match the top of the band pending experience)

Benefits include
- 25-33 days paid annual leave (excluding Bank Holidays).
- Support for working families generous contribution to childcare costs; childcare vouchers; enhanced maternity, 4 weeks paid parental leave and enhanced shared parental pay.
- Employee Assistance Programme providing advice and support for employees and their close family members.
- Free tickets to arts events plus access to creative festivals.
- loan schemes such as season ticket and computer purchase
- Enhanced sick pay

The Role
Lead the development, planning, recruitment and stewardship strategy for U/HNW philanthropy prospects, donors and funders

Be responsible for ensuring excellent stewardship of all philanthropic donors.

Oversee the individual major donor portfolios of the Executive Director of F&E and Director, (PSC) to ensure cross communication and sustained progress.

Lead the team, providing clear direction and support whilst proactively contributing to an inclusive workplace culture.

The Candidate
A demonstrable track record of success in fundraising from individuals and/or Trusts with a focus on major giving.

Proven ability to develop new networks of potential donors.

Strong experience of working in a senior management role within fundraising.

Strong interpersonal and diplomacy skills.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Reading Specialist - HMP The Mount

Location: HMP The Mount (Hertfordshire)
Department: Prison delivery
Salary: £28,274 per annum
Hours: Full time (35 hours)
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: 1st August 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-222511

Salary: Grade 5 - £37,181 per annum pro rata

Contract: Fixed term from June 2025 – end of December 2027

Hours: Part time – 30 per week

Location: Newcastle/South Tyneside

Closing date: Monday 21st July 2025 at 11.30 pm

Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.

About the role

The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About you

You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are  required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.

• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.

• Experience and knowledge of delivering and managing support contracts/projects.

• Experience of working with people experiencing multiple disadvantage.

• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We’re committed to transforming the way humanitarian action is carried out by ensuring it’s informed by evidence and continuously improving. 

We are currently undergoing a period of considerable organisational change to better position ourselves for the future. As such, we’re looking for someone with resilience, initiative, and a proactive mindset to join our HR and Operations team in a pivotal support role. The role is offered on a fixed term contract until March 2026 ideally for an immediate start. 

About the role 

As our HR Operations Assistant, you will play a vital part in delivering an efficient, professional and compassionate service across a wide range of HR, finance and operational activities. You will help ensure a positive employee experience throughout the employment lifecycle – from recruitment and onboarding through to transitions – supporting staff and managers across the organisation. 

You will also contribute to financial processing, travel coordination and wellbeing activities. It’s a dynamic role suited to someone who thrives in a fast-paced, evolving environment and enjoys working collaboratively while managing a high degree of autonomy in their day-to-day tasks. 

We are looking for someone who can: 

• Confidently manage varied HR administrative tasks with efficiency, discretion and sensitivity 

• Work flexibly and independently, adapting quickly to change 

• Keep accurate records and provide reliable support across HR and finance systems 

• Communicate effectively and professionally 

• Take initiative to improve processes and solve problems proactively 

This is a great opportunity to develop your career while helping shape a strong, resilient organisation that supports meaningful global work. You'll join a passionate and dedicated team, with access to flexible working, wellbeing initiatives, learning opportunities and a culture that values collaboration and innovation. 

If you’re ready to make a meaningful contribution and grow with us as we evolve, we’d love to hear from you. Please submit your CV and a personal statement outlining your relevant experience and motivation for joining Elrha. 

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 

• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 

• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 

• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 

• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 

• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

• We reserve the right to close the advert early should we receive a very high volume of applications. 

• We do not use recruitment agencies. 

• (Appointment to this position will be subject to confirmation of a funding agreement.) 

Closing date: Monday 21 July 

Interview dates: Monday 28 and Tuesday 29 July (online) 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

The Role

Are you ready to make a difference? Join us at Southside Young Leaders Academy (SYLA) as our Programme Officer! We’re looking for a dynamic individual bursting with energy and enthusiasm who thrives in a collaborative environment. In this pivotal role, you will play a key part in planning and delivering our innovative leadership and education programmes while contributing to the overall operations of our charity.

At SYLA, we are dedicated to addressing social and educational inequalities by empowering Black African and African Caribbean boys. Through our comprehensive character education, life skills training, and academic support, we nurture resilience and leadership skills that enable our young leaders and their families to flourish.

If you have a can-do attitude and a passion for supporting youth empowerment, we want to hear from you! Join our team and be part of a transformative journey.

To take on this exceptionally rewarding challenge, you will require:

• An understanding of the barriers faced by young people, particularly those from the demographics that we work with
• Experience working with children and young people
• Exceptional organisational skills with the ability to prioritise workload and take on a range of tasks in a fast-paced working environment setting
• Impeccable IT skills with the ability to confidently use spreadsheets, emails, and databases effectively
• Ability to communicate effectively with people at all levels in an organisation, work collaboratively as part of a team and liaise with external stakeholders in a professional manner
• Excellent oral and written communication skills
• Ability to work independently, showing initiative and delivering to tight deadlines
• Ability to understand and work with people from different cultures and backgrounds
• Ability to work flexibly and offer help to colleagues when needed
• Understanding of Data Protection and confidentiality
• High emotional intelligence, integrity and resilience
• Availability to work on Saturdays during term time

In return, you can expect:

• Flexible working including hybrid working
• 25 days annual leave (plus Bank Holidays), a bonus day on your birthday and discretionary company closure days between Christmas and New Year
• Pension with employer contribution
• Access to Employer Assistance Programme and wellbeing support
• A friendly, diverse, and supportive staff team and Board of Trustees

We are offering an initial 18 month contract for this post with the intention to make it permanent.

Job Description

See the attached Programme Officer application pack for full job description and person specification.

Closing date: 8.00am 22nd July 2025

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

About the role

The UK government’s resettlement programmes (such as the UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under this scheme, a specific quota of refugees will be coming to the UK for resettlement.

The Refugee Council resettlement team provides advice and support for resettled refugees to help them adjust to live in the UK, access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services, the Refugee Council resettlement team promotes both the integration and independence of this group. This post will work with refugees at different stages of the resettlement programme including those who have newly arrived and others who have lived in the UK for up to 5 years.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional programme. The post holder will be working from the Leeds office covering Wakefield, York and North Yorkshire and will report to the Area Managers.

Contract: Fixed term until March 2026.

Hours: Full-time, 35 hours per week.

Main Duties and Responsibilities

• To provide a safe and welcoming environment for refugees ensuring that standards are maintained, monitored and that the service meets all statutory and contractual requirements.
• To provide advice and support in line with individual client support plans in relation to accessing statutory, voluntary and mainstream services. This includes education (schools and colleges), welfare benefits, housing and health services.
• To assist refugees who may be in a confused or distressed state in understanding systems in the UK and become familiar with their local environment.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 18 July 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

It’s an exciting time to join St Elizabeth Hospice as we shape our future and make plans to deepen our impact. We’re building on strong foundations as we roll out an ambitious new income generation and engagement strategy.

We’re looking for a passionate and purpose-driven leader to take on the role of Associate Director of Fundraising & Supporter Engagement. You’ll be someone who can help us grow our income and connect even more deeply with the people and communities who make our work possible.

Working as part of our Senior Management Team, and reporting to the Director of Income Generation & Marketing, you’ll play a key role in shaping our strategic direction. You’ll lead with heart and purpose, supporting and motivating a dedicated team of staff, while ensuring every supporter feels valued and connected to the hospice.

From individual giving to legacy fundraising, community events to corporate partnerships – you’ll oversee all our fundraising income streams and build long-term supporter engagement. You’ll champion creativity, collaboration and data-led decision-making in order to drive continuous improvement and sustainable growth.

We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.

**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**

About Sydenham Garden

Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).

About the role 

Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week.  We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model.  This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.

As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers.  This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.

You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.

The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.

About You

You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector.  You bring a thoughtful, strategic and inclusive approach to leadership.

Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders.  You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.

You have a proven experience in securing income for charitable work and are confident in financial management and planning. 

You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.

We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation. 

How to apply

Candidates will be shortlisted based on:

· Experience of working at a management level in a mental health charity or comparable organisation. 

· An excellent strategic thinker with experience of input into strategic development and implementation.

· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners. 

· A proven commitment to Equity, Diversity and Inclusion.

· Experience of line managing and developing staff, including through appraisal systems. 

· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications. 

· Experience of financial management and planning, including managing budgets. 

· Experience of working with volunteers and co-workers (service users). 

Diversity, Equity, and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.