Organisation:  

Kingston Churches Action on Homelessness (KCAH) 

Location:  

Kingston upon Thames 

Contract type:  

One year fixed term 

Hours:  

36 

Salary:  

 £33,862 

Deadline for applications:  

Tuesday 1st December 2020 - 12:00pm 

Interviews will be week commencing 7th December 2020 

We are looking for an organised, motivated and engaged manager with the energy to set up a new harm reduction, residential centre for seven people who have recently experienced rough sleeping and who have problematic issues around drug and alcohol. This is a fantastic opportunity for a manager with experience in the drug and alcohol field to help create and establish a bespoke service based on a strength-based approach which simultaneously addresses homelessness and addiction in our efforts to reduce rough sleeping in Kingston upon Thames. 

As the Service Manager, you will: 

• Lead a team where care and compassion resonate throughout the service. 

• Be responsible for directly managing the staff team and oversee their casework. 

• Develop and manage positive partnerships with key agencies across Kingston. 

• Be responsible for ensuring the finances of the service are well managed and that all relevant policies and legislation are followed. 

• Work alongside the Operational Director and CEO to manage the service’s performance against contracts. 

We are looking for someone who is: 

• Strength-based and client-focussed. 

• Able to organise the operations of a new, complex, busy service. 

• A decisive and effective leader, invested in people, builds on the team’s strengths and leads by example. 

• An excellent communicator, able to form and maintain effective working relationships with all partners. 

KCAH is committed and driven to helping people who have experienced homelessness to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness in Kingston and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. 

As well as striving to always offer a great working environment, we also provide: 

• Support to develop your leadership and strategic skills 

• A contributory pension scheme 

• 26 days holiday and 8 paid bank holidays 

KCAH is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity and we welcome and encourage applicants from all sections of the community.

Team Leader

Closing date: Sunday 29 November 2020 at 23:59pm

Aim of the role: To support and empower our customers to increase their life skills

Salary: £30,900.00 per annum

Location:   Kensington and Chelsea

Contract: Permanent

Hours:                  37.5 hours per week working Monday- Friday

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Covid-19

Our priority is the health, safety and wellbeing of our colleagues and the homeless people we house and support.

We are fully complying with the Government’s Laws and guidance on social distancing and infection control, to keep our colleagues and homeless residents safe throughout the pandemic. All of our policies and procedures have been updated to ensure covid-safe working practices are followed. We have installed screens between desks in offices within our supported accommodation, and changed layouts and use of meeting rooms in our services to ensure maximum social distancing. All colleagues have access to PPE and hand sanitiser in the workplace. Our Head Office is currently closed, with all central teams working from home, and we will continue to review this situation on an ongoing basis.

About the Role

Beacon House is a supported housing service in Kensington and Chelsea for young people with complex needs. We provide 16 self-contained units, and work in partnerships with other agencies to support young people in working towards their aspirations and developing the skills for independent living.

The aim of this role is to assist the Team Manager in providing high quality accommodation-based support to homeless young people with complex needs, including those involved in serious youth violence, mental ill health and other hard-to-reach groups.

About You

We are looking for someone with experience of working in a support environment who is able to effectively line manage staff. You should have experience of safeguarding young people, and of providing effective housing management, particularly around voids and arrears. A good working knowledge of the services available to young people with complex needs is desirable, as is experience of the requirements of health and safety in an accommodation-based service.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job

Recruiting a Team Leader to join our young peoples service in Hounslow!

GBP £15,600 per annum, 24 hours per week, 9 month FTC plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

The post holder will be fully involved in all aspects of the day to day management of the service, including line managing the relevant front line staff. You will lead and develop the skills of the team and will work closely with the contract manager to ensure that the service delivers on all targets.

Key Responsibilities:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Operations Manager
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract / Operations Managers, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

The Successful Candidate will;

Abilities and Skills
- The ability to inspire team work and a collaborative culture;
- The ability to motivate staff and Service Users to meet agreed goals;
- The ability to develop staff using a variety of methods including but not limited to mentoring, coaching, and training;
- The ability to provide high quality feedback and challenge to facilitate reflective practice and continuous service improvement;
- The ability to successfully and effectively manage change;
- Strong written and oral communication skills and ability to engage a range of stakeholders within and outside of the Service;
- Strong performance, budget, and business management skills - including the ability to contingency plan;
- Robust decision making skills.

Knowledge and Understanding
- Knowledge of innovative best and emerging practice in supported accommodation provision;
- Understanding of the challenges faced by frontline support workers and ability to offer staff welfare support;
- Understanding of and commitment to achieving best value;
- Understanding and knowledge of relevant workplace legislation and associated duties including but not limited to those relating to human resources and health and safety;
- Understanding and knowledge of relevant policies and procedures - such as performance and sickness management frameworks.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of
Look Ahead.

Are you an excellent communicator with leadership skills and have previous experience of working within mental health support settings. South Manchester deliver a range of services. This post is specific for a community service along with supported accommodation sites. The role will operate across 3 sites and will require multi-site leadership. You will need to be efficient and able to coordinate your time across the service needs.

South Manchester Community Services operate across South Manchester areas supporting people who live in their own homes or supported tenancies. The role will also involve leadership of 2 supported accommodation sites (Withington and Chorlton) supporting adults in recovery focused move on services. These sites have on site senior staff who oversee the day to day needs of the service.

We are seeking an individual who has a genuine passion in the social care sector and is seeking to work in services that have recovery and person centred approaches. We are well established services and able to offer the support needed to undertake and develop in the role. We work with recovery approaches and ensure all support and risk management is bespoke to each person we work with.

You will be part of a wider senior team in South Locality and receive supervision throughout the probationary process to ensure you have the knowledge and skills needed. You will have the opportunity to work with other professionals in the sector in this role as you are very closely involved in service user’s day to day lives and support needs. Full training and support given.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is committed to ensuring that people with lived experience of homelessness are involved in developing and delivering our services. 
About the role
The role sits within a new bespoke Critical Time Intervention (CTI) team working across Liverpool City Region, CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness. 
The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Program model.
CTI consists of 4 main phases: 
I.  Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years) 
II.  Transition:  providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
III.  Try out: monitoring and strengthening support network and client’s skills (3 months)
IV.  Transfer of care: terminating CTI and stepping right back (3 months)
The post holder will be working within the framework of CTI, supporting prison leavers into accommodation and preventing homelessness on release from custody. 
About you
To be successful in this role you will have experience of management or supervision within a support environment to staff or volunteers. You will have experience delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards.  You will also have an appreciation of delivering this within a time limited framework. You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 
 - Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
 - Mandatory pension scheme, with an employer contribution of 8.5%
 - 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website. 
Closing date: Sunday 29th November 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

SUPPORT WORKER, COMPLEX NEEDS SERVICE, LINCOLN, FRWK03 £16,915 - £18,430, PERMANENT, 37 HPW

The Complex Needs service is new service based at Corner House in Lincoln City. The service will provide accommodation, targeting rough sleepers who present with multiple and complex needs, supporting those with a combination of homelessness, drug and/or alcohol misuse, mental health issues and/or challenging behaviour and offending.

  The aim of the service is to:

• reduce the level of rough sleeping by providing suitable accommodation

• improve the physical and mental health of rough sleepers by enabling access to health services including mental health and drug and alcohol treatment

• reduce the cost to health services by supporting the appropriate use of health pathways and preventing the need for high cost crisis interventions

• reducing the level of crime and anti-social behaviour including begging and street drinking by supporting rough sleepers to access benefits and positive alternatives to negative street based lifestyles

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

As the UK’s only specialist substance misuse charity and housing association, Phoenix are experts in delivery of recovery housing. Our Independent Living services provide accommodation and support to individuals in recovery from drug and alcohol dependency.

The role involves supporting a range of tenants living in independent properties across London in addition to working with colleagues based in our innovative supported housing projects.

Candidates will ideally have experience of working within housing and will possess knowledge and understanding of substance misuse. Successful candidates will be proactive and forward thinking with keen insight into rent and arrears management and health and safety requirements.  

Interview date 2nd December 2020

PERSONAL DEVELOPMENT COORDINATOR (HOUSING FIRST), OPPORTUNITY NOTTINGHAM, FRWK08 £21,150- £22,831, TEMPORARY TILL JUNE 2022, 37 HPW

Opportunity Nottingham is part of the National Fulfilling Lives Programme and is Big Lottery Funded until 2022. In Nottingham City, we deliver our work through a partnership of local agencies, of which Framework is the lead, and we exist to improve the lives of people with multiple and complex needs who may have had poor experiences of engaging with mainstream services. 

Beneficiaries of Opportunity Nottingham need to be experiencing at least three out of the following four complex needs:  homelessness, substance misuse, offending, and mental ill health. 

Housing First is an approach to housing clients with particular challenging housing need, seeking to provide good quality permanent housing to those who have been recurrently homeless and have been unsuccessful in supported accommodation. 

The model is in contrast to the ‘stepped approach’ to the provision of accommodation and grants a permanent tenancy at the outset rather than requiring tenants to succeed in other types of accommodation first. 

The main purpose of the job will be to coordinate intensive, person centered wrap around support for Opportunity Nottingham beneficiaries in Housing First tenancies.

The successful candidate will also work with beneficiaries to create Personal Development Plans and liaise with referring & partner provider agencies. This group of beneficiaries present challenges, therefore the team and its members need to be resilient, creative, flexible, patient, and persistent and, where required, assertive in their approach.

We are looking for a candidate who can demonstrate:

• Experience of working with vulnerable people, particularly those with multiple needs

• Understanding of partnership working with external agencies

• Understanding of the range of services available to vulnerable people

• Understanding of the issues faced by people who are affected by: homelessness, substance misuse, mental ill health, and offending

• Ability to accurately plan and record work with beneficiaries

• Commitment with tolerance and flexibility.

• Excellent communication, liaison and negotiation skills

Opportunity Nottingham has a diverse team and we positively encourage applications from all communities.

This post is subject to an Enhanced Disclosure & Barring Service check

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

We have an exciting opportunity to work across our supported housing services in Lewisham. Phoenix Futures is looking to recruit a Service Manager to lead a dynamic and motivated team.

As the UK’s only specialist substance misuse charity and housing association, Phoenix are experts in delivery of recovery housing. At our Lewisham Supported Housing service we provide accommodation and support to individuals in recovery from drug and alcohol dependency, affording them the opportunity to develop essential life skills and re-integrate into the local community.

Candidates will have experience of managing supported housing and will possess knowledge and understanding of substance misuse. Successful candidates will be proactive and forward thinking with keen insight into the support needs of those who have experienced homelessness and addiction.

Interview Date: 9th December via Microsoft Teams 

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for an experienced Service Manager to hold the CQC registration and lead our team in Dudley & Sandwell.

We are seeking a dynamic and highly motivated Service Manager to take the responsibility of managing our varied portfolio of Care and Support Services in the Dudley & Sandwell area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region whilst maintaining and adhering to quality standards. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

Registered Service Manager Key Duties:

• Writing clear assessments, support plans and guidelines for staff and service users,
• Leading a team with confidence, providing clear guidance and supervision,
• Develop and sustain warm and trusting relationships with service users, staff and the local management team,
• Oversee staff development and rotas, understanding the commissioned hours for the services in your area,
• Develop existing and new services within the area, which meet local needs and promote opportunity, choice and wellbeing.

You must be an experienced Service Manager, who has knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. We expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Extensive training through The Creative Academy with progression and advancement for all levels of staff,
• Competitive pay and a pension with company contribution and 28+ days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out of hour’s teams, and all our registered managers are supported directly by Area Managers and Directors.

We are looking for a new Admin & Advice Worker to join our committed and enthusiastic team. This is a 6 month position, and will suit an organised individual, who enjoys working as part of a team and wants to make a difference to the lives of asylum seekers and refugees in Nottingham. 

Nottingham & Nottinghamshire Refugee Forum (NNRF) is a vibrant local charity, seeking to provide a safe and welcoming space for asylum seekers and refugees. We are looking for an experienced advice worker with excellent administrational and organisational skills, to provide support for both our specialist and general advice services.

In this busy role you will be providing advise to our service users, signposting and building relationships with staff and external agencies, as well as maintaining your own caseload of clients based in temporary supported accommodation. You will also provide administrational support to our general advice helpline, helping us to run a smooth and efficient referral system.  

Details on how to apply can be found on our website - please see "Apply on website"

Deadline for applications - 23:59 Sunday 6 December 2020

As a Recovery worker you will have both intervention duties alongside managing your own caseload. You will be providing harm reduction to those with substance misuse issues and supporting in their recovery through relapse prevention and care planning.. You will also act as an advocate for these service users, signposting and referring to the necessary agencies in order to support them in their recovery holistically

As a Recovery worker you will have knowledge of recovery, care planning and relapse prevention activities and will have the ability to build and maintain relationships with internal and external agencies.

As an individual, we are looking for someone who is self-motivated, can work on their own initiative, but more importantly, as part of a team. You will need good communication and organisational skills. Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods. The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol and associated issues as well as an understanding of the custodial support available.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders. You’ll also have access a range of learning and development opportunities to support your personal and professional development.

SUPPORT WORKER, STEP UP, SWADLINCOTE, PERMANENT, PART-TIME, FRWK03 £16,915 - £18,430 FTE, 1 X 26HPW (PRO-RATED RATE OF PAY £11,886 - £12,951), 1 x 33HPW (PRO-RATED RATE OF PAY £15,086 - £16,438)

Do you want to join an organisation that employs remarkable people to do a remarkable job?  Do you have commitment to reach out, even to the most challenging young people?

We are looking for Support Workers who would thrive in a young person’s accommodation service, where no two days are ever the same.

You could be part of a team supporting young people to develop their independence, social skills and help raise their aspirations.

You will work on a Rota basis and support young people aged 16-21 to complete daily tasks and learn new life- skills during their transition to independence and into our move-on properties. 

We are looking for permanent Support Workers, various hours available and also Relief Workers to work occasional shifts as needed. Contact service management to find out more about working hours currently available.

You will:

• work in partnership with various agencies and closely with social care

• have excellent communication skills and be able to build rapport with young people

• be dynamic and enthusiastic

• promote equality and diversity within the service

• provide a safe and secure environment for young people

• contribute to the delivery of a comprehensive support package

For more information please contact: Alison Legg

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

37.5 (Shifts)
Newham
Permanent

Closing Date: Midnight 29/11/2020
Interviews: W/C 7/12/2020

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high standard and effective services to vulnerable people.

Our Newham Rough Sleeper team works with Newham council and other stakeholders to:

• Reduce the number of people rough sleeping in the borough by quickly identifying the most appropriate route off the streets for entrenched rough sleepers with complex needs and devising and sharing a plan for achieving this.
• Reduce the number of long term rough sleepers in Newham by directly case working a small number of individuals with complex needs and case histories, supporting them to leave the streets and move into long term accommodation.
• Support people who have been placed in temporary accommodation to sustain and successfully move on from this.
• Clients we support present with a variety of support needs including substance misuse, poor mental health, poor physical health and immigration issues.

We are looking for lead workers to support rough sleepers to move away from the streets and access and maintain sustainable accommodation and support.  You’ll be assertive and persistent, able to give difficult messages and still get positive outcomes for our clients.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This post will consist of office work, street based outreach shifts and visits to accommodation. You’ll be based in Newham.

We need Lead Workers to:

• Support rough sleepers to rapidly identify and access accommodation outside of London.
• Assist hostels to quickly move their residents on to more suitable and independent accommodation.
• Assertively identify routes away from the streets for rough sleepers and then continue to work with them in short stay accommodation to put together a more detailed long term plan.

As Lead Worker you will have:

• The ability to provide a flexible and responsive service to meet the needs of rough sleepers across London.
• Excellent communication and creative problem solving skills enabling you to create options for people where these may be hard to find.
• Excellent interpersonal skills and commitment to work with rough sleepers.
• The flexibility to work late and early shifts and weekends as required.
• The enthusiasm and ability to manage a case load of complex clients.
• The ability to carry out assessments and oversee a multi-agency problem solving approach with people who may have a history of challenging services.
• The confidence and knowledge to supervise volunteers and interns.
• An ability to work both autonomously and within the team; ensure health and safety requirements are followed and manage risk to ensure the safety of all parties involved.

For more information and to apply please visit our website.