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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Lead safeguarding. Shape culture. Enable safer churches.
The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.
This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.
The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.
We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.
Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.
The postholder will have an enhanced DBS check.
The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October.
Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Registered Manager (Internal job title: Operations Manager)
- Location: Argyll and Bute, West of Scotland
- Contract: Permanent
- Salary: £49,142.17
- Hours: Full-time (37.5 hours per week)
- Transport requirements: Full UK driving licence and access to a car/vehicle.
- Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards
Be the Inspiration Behind Great Teams
Lead. Influence. Transform.
At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.
This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.
The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.
As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.
What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:
- Deliver safe, high-quality, person-centred support across multiple services
- Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
- Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
- Champion choice, independence, and positive outcomes
- Drive service quality, performance, and continuous improvement
- Manage budgets effectively and ensure financial sustainability
- Ensure compliance with all regulatory and quality standards
- Participate in the on-call rota as the Registered Manager across your services
- Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners
Our Values
We work together | We have courage | We give our best | People are at the heart of everything we do
We're Looking for Someone Who Is:
- An inspiring leader who brings out the best in others
- Skilled at managing operations while staying true to their values
- Passionate about coaching, developing, and empowering teams
- A confident change leader who embraces opportunities to improve and innovate
- Calm, resilient, and solutions-focused when faced with challenges
- Hands-on, approachable, and visible in their leadership style
- Committed to delivering outstanding support and achieving positive outcomes
We’re waiting to hear from you
Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.
If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.
Apply today and be part of something meaningful.
Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:
- Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
- Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
- Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
- Buy & Sell Annual Leave: Flexible leave options twice a year.
- Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
The client requests no contact from agencies or media sales.
We’re looking for two reliable and organised Supported Accommodation Cleaners to join our Stopover Supported Housing team.
Stopover provides supported accommodation for young women across Brighton & Hove and West Sussex, helping them build the skills, confidence and stability they need to move towards independent living.
As part of our team, you’ll play an important role in making sure our accommodation is clean, safe and welcoming for the young women who live there. You’ll work across our supported housing properties, carrying out regular cleaning as well as scheduled deep cleans and preparing rooms for new residents.
This is a role where you’ll largely manage your own cleaning workload, so we’re looking for someone dependable, well organised and comfortable working independently within a supported housing environment.
You will:
- Carry out regular weekly cleaning across our supported accommodation
- Undertake scheduled deep and cyclical cleaning
- Prepare accommodation to a high standard before it is re-let to a new resident
- Plan and manage your cleaning workload effectively
- Follow appropriate health and safety procedures, including the safe use of cleaning products
We’re looking for someone who can demonstrate:
- Experience of cleaning, ideally within supported housing, social care or a similar environment
- Good organisational skills and the ability to manage your own workload
- An understanding of health and safety when using cleaning products and chemicals
- An understanding of, and empathy for, the needs of young women living in supported accommodation
- A calm and appropriate approach when working in an environment where residents may sometimes present challenging behaviour
An understanding of trauma-informed care would be an advantage. Relevant health and safety training will be provided as required.
Why join us?
Impact Initiatives is a Sussex-based charity supporting children, young people, adults with disabilities, families and older people to live healthy and fulfilling lives.
Stopover has been providing accommodation and support to young women for more than 35 years. By keeping our homes clean, safe and welcoming, you’ll make an important practical contribution to an environment where young women can feel secure and work towards greater independence.
Who can apply?
These posts are open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of our work with young women. We welcome applications from all women, including trans women.
Interested in finding out more?
Please visit Impact Initiatives website job page.
These posts are exempt from the Rehabilitation of Offenders Act (1974) and successful applicants will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Closing date: 5.00pm, Friday 11 September 2026
Interviews: Week commencing 14 September 2026
The client requests no contact from agencies or media sales.
The Support Team Leader will provide operational leadership for ORL's Housing Support Team, ensuring residents receive safe, high-quality, person-centred support that promotes independence, wellbeing and successful move-on.
The postholder will lead and develop Support Workers, oversee support planning, safeguarding, case management, partnership working and quality assurance, and ensure services meet organisational values, contractual requirements and sector best practice.
Key Responsibilities
Leadership and People Management
· Lead, motivate, supervise and develop Support Workers through regular supervision, appraisals, induction, mentoring and learning support.
· Manage rotas, annual leave, service cover and staff wellbeing, promoting reflective practice and a positive, inclusive team culture.
· Ensure staff understand and follow organisational policies, procedures and quality standards.
· Oversee assessments, risk assessments and person-centred support plans, ensuring they are outcome-focused, regularly reviewed and accurately recorded.
· Promote independence, wellbeing, resident choice, tenancy sustainment and successful move-on planning.
· Ensure support reflects trauma-informed, strengths-based and psychologically informed practice.
· Review case files, audit support plans and ensure the Case Management System is used consistently and compliantly.
· Monitor outcomes, performance indicators and service trends, producing reports for senior managers, supporters and funders as required.
· Identify areas for improvement and contribute to service development and best practice.
· Promote safeguarding across the service and ensure concerns, incidents and investigations are managed promptly and appropriately.
· Support staff with complex or high-risk situations, ensuring robust risk management, professional boundaries, lone working and positive risk-taking where appropriate.
· Oversee referrals, admissions, occupancy, move-in and move-on arrangements across supported accommodation.
· Work with the Property & Compliance Team on repairs, property standards, licence agreements, rent arrears and tenancy sustainment.
Partnerships, Volunteers and Compliance
· Develop effective partnerships with agencies, volunteers and internal teams to improve resident outcomes and service delivery.
· Support volunteer induction and positive volunteer engagement, ensuring safeguarding responsibilities are understood.
· Promote compliance with health and safety, GDPR, organisational policies, legislation and emergency procedures.
Finance and General Duties
· Manage resources responsibly, maintain accurate financial records and support budget, rent and Housing Benefit processes in line with ORL procedures.
· Attend meetings, undertake required training, maintain confidentiality and promote the values and reputation of One Roof Leicester.
· Undertake other duties reasonably required by the Deputy CEO.
Additional Information
· The role requires regular travel between One Roof Leicester properties and partner organisations.
· Occasional evening or weekend work and some manual handling may be required.
· The postholder must undertake training appropriate to the role and participate in an on-call rota should one be introduced.
Our mission is to support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team works across the West End/Westminster with people experiencing street homelessness and interconnecting needs (substance dependency, mental/physical health, criminal justice involvement, unclear immigration status etc.). This is done by delivering a support offer that is person-led, wrap-around, and focussed on building relationships by meeting people where they are at.
Working with the Service Manager, you will manage a team of staff and support the development of a team that is dynamic, innovative, and responsive to the changing needs of the wider environment and the people that use The Connections services. The services operational delivery will include a range of functions that are both street based and building based, such as outreach and in-reach, casework, supporting the wider delivery of CSTMs functions such as essential services, and managing and developing partnerships that supplement the support offer we have for the people that use our services.
You will have substantial experience in delivering person-led, psychologically, gender and culturally informed services to people who are street homeless. You will have the personal credibility to build confidence in the wider community and with partnerships. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction. You will also be committed to the values of CSTM (Curious, Safe, Together and Motivated) and will be able to champion approaches that are aligned to this (trauma informed, pre-treatment, harm reduction etc.)
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable people away from the streets and getting their needs met.
Salary: £41,599 - £45,097 (Spine Point 26-30)
Closing Date: Wednesday 9th September
Interview Date: Tuesday 15th September
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
A safe, well maintained room can be the foundation someone needs to begin rebuilding their life. As a Maintenance Operative, you’ll make sure our supported accommodation across London provides the safe, dignified and welcoming environment every client deserves.
This is a hands on, multi skilled maintenance role focused on minor repairs and property improvements rather than specialist or technically qualified trade work. Travelling between different services across London, you’ll complete jobs such as painting and decorating, repairing walls and fixtures, basic carpentry, minor plumbing, tiling and preparing empty rooms so they can be offered safely and quickly to someone who needs a home.
You’ll plan and manage a varied workload, respond to urgent health and safety concerns and identify problems before they become more serious. You’ll also inspect rooms and communal areas, record completed work clearly, arrange materials and flag any repairs that need to be passed to a qualified contractor. At times, you may check completed contractor work and provide feedback where standards have not been met.
Our accommodation is home to people who have experienced homelessness, mental ill health and other forms of multiple disadvantage. Some services are larger, hostel-style buildings, while others are smaller residential properties. You’ll often be working in occupied environments and may meet clients while completing repairs, so you’ll need to be comfortable working respectfully around people who may be distressed or experiencing a difficult time. You won’t be expected to provide support or manage challenging situations alone, and service colleagues will be available to help.
You’ll join a growing Maintenance Team that shares knowledge, works collaboratively and takes pride in getting the details right. With plenty of variety and autonomy, this is an opportunity to develop your practical skills while seeing the direct difference your work makes to the buildings we manage and the people who call them home.
About you:
- You have practical experience completing minor repairs, including painting and decorating, basic plumbing, carpentry and tiling.
- You can work safely and independently, while recognising when a specialist contractor is needed.
- You’re organised, reliable and able to manage jobs across multiple sites.
- You’re comfortable working respectfully in occupied supported accommodation where clients may be present.
- You take pride in delivering good-quality work that helps create safe and dignified homes.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed, and candidates invited for in person interviews at our head office in Kings Cross, as they are received. Therefore please submit your application as soon as possible to be considered, we reserve the right to close the advert as soon as a suitable candidate is identified.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Support Team Leader
Department:Supported housing
Reports to:Support Service Manager
Working Hours:37.5 hours per week
Salary: £35,295 per annum
Location:Coventry
About ACH:
ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants.
Key Responsibilities
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Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
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Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings.
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To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers.
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Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements.
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Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support
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To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police.
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To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.
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Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken.
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Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
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Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.
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Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring.
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Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.
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Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
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Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests.
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Represent ACH professionally to external stakeholders.
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To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
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Where needed to cover support delivery for a small, designated caseload of residents.
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If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Service Manager – Supported Accommodation for Autistic Adults
Salary: £31,365 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
- Participation in an on-call out-of-hours rota.
About Alongside
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role
We are looking for a passionate and dynamic leader to manage our Supported Accommodation for Autistic Adults service in Bath.
You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. You will maintain a visible and active presence at the project and ensure that service improvements are embedded.
This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.
If you’re ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!
What you’ll be doing
- Building an effective and motivated team, promoting a positive culture and supporting staff to provide expert support to clients.
- Managing our Support Workers, including 1-to-1s, annual objectives, monitoring performance, and recruiting and inducting new starters.
- Ensuring clients are provided with high-quality person-centred services, using a strength-based and trauma-informed approach.
- Ensuring clients are provided with advice, information and signposting to relevant services, and that client views and feedback shape the design and delivery of local projects.
- Establishing positive relationships with external agencies to maximise opportunities for clients.
- Maintaining team performance in line with agreed KPIs and external contracted targets and providing stats and information on a regular basis.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.
You can view the full job description by clicking here.
What we're looking for
- Knowledge and understanding of working with autistic adults, and of the care and support requirements of those experiencing social exclusion.
- Managerial experience within the sector, including managing teams through change and promoting a culture of excellence, teamwork and high performance.
- Experience of property management.
- Experience of managing budgets and achieving value for money within projects.
- Experience of working in partnership with Local Authority Commissioners.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
- 30% staff discount at our charity shops.
- A generous and competitive pension scheme.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- Blue Light Card eligibility, offering discounts on thousands of brands.
- A supportive culture where staff feedback is valued and regular supervisions are encouraged.
- Reflective Practice sessions facilitated by external professionals.
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.
We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.
DBS Checks
This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.
Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role:Hostel Team Leader
Salary: £29,080
Hours: 37.5 hours per week – alternating weeks of 7am-3pm and 12pm-8pm.
Contract type: Permanent
Location: Bath
Additional information:
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- Requirement to work 1 Saturday and 1 Sunday per month (with weekdays off in lieu).
- Participation in an on-call out-of-hours rota
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!
About the Role:
Are you ready to make a real impact in your community? Join our vibrant and supportive team at Manvers Street Hostel, where every day brings new opportunities to change lives. We’re passionate about delivering person-centred support to some of the most vulnerable individuals in Bath and North East Somerset.
Our hostel is a lively, fast-paced environment that operates 24/7, 365 days a year — providing essential support to people experiencing rough sleeping. It’s a place where compassion meets action, and no two days are the same.
The successful candidate will be one of two Hostel Team Leaders, managing all aspects the hostel, and ensure the delivery of a consistently high quality, safe and person-centred service.
If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!
What you’ll be doing:
- Line managing Hostel Support Workers including completing monthly supervisions and annual performance development reviews
- Building an effective and motivated staff and volunteer team promoting a culture of continuous improvement
- Providing planning, leadership and direction, meeting statutory and organisational quality standards
- Maintaining service performance to agreed targets
- Professionally representing the service and organisation at key strategic forums and operational working groups
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.
You can view the full job description by clicking here.
What we’re looking for:
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- Health or Social Care qualification at degree level or equivalent would be an advantage but is not required
- Ability to manage the service (Hostel), including supervising staff, providing 1-1s and managing staff performance.
- Knowledge of the support needs and support planning for single homeless people
- Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of crisis accommodation and move on pathways
There are many great reasons to join our team!
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- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Full-time, permanent contract
£28,644 per annum
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline: 10am on Monday 14 September 2026
The client requests no contact from agencies or media sales.
Job Title: Helpline Advocacy Coordinator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an exciting opportunity to join Refuge as a Helpline Advocacy Co-ordinator.
The Helpline Advocacy Co-ordinator – London (HAC) provides short-term, targeted advocacy to victim/survivors of domestic abuse based in London, who present with complex or additional barriers to accessing safe accommodation and support services.
The role builds on initial helpline contact to deliver enhanced, focused support, including proactive follow-up and advocacy with statutory and voluntary agencies to secure safe outcomes. This includes working closely with housing departments across London boroughs, refuge providers, and specialist services to overcome barriers and facilitate access to accommodation and support.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 September 2026
Interview Date: 10 and 11 September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our dedicated Step Provision team and make a real difference to people rebuilding their lives after hospital discharge or preventing unnecessary admissions. You will provide compassionate, person-centred support to individuals with complex needs, creating tailored support and move-on plans while working closely with healthcare, housing and community partners. In this varied role, you'll manage risk, safeguard clients, maintain accurate records, support housing benefit claims and help deliver a safe, welcoming environment. If you're proactive, resilient, collaborative and passionate about empowering people to achieve independence, we'd love to hear from you.
Main Purpose Of The Job:
Our Step provision service provides two differing support models that offer accommodation-based support and assessment This is for people who are being discharged from the hospital using the discharge to assess model. The Step-Down provision in Oxfordshire is run in partnership between Homeless Oxfordshire and Connection Support. The Step-Up service provides accommodation-based support which acts on a model to prevent people having the need to go into hospital. Working as part of a small dynamic and enthusiastic team to deliver a safe and supportive service to all residents, identifying need and delivering the case management of clients with complex needs working in partnership with other agencies to create holistic, individualized support and move on plans for clients who are temporarily housed due to their health needs.
Main Areas of Responsibility:
- To be part of a team running a new and dynamic service assessing and managing risk for individuals and in the service.
- Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
- To work in partnership with Connection Support Step provision and Out of Hospital Team.
- To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
- Report any safeguarding concerns without delay in line with procedures.
- To make and maintain Housing Benefit claims.
- Manage challenging situations in line with procedures and ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Are you an experienced Executive Assistant who takes pride in providing exceptional support to senior leaders?
We are seeking a highly organised and proactive Executive Assistant to join the Conference Office team of the Methodist Church in Britain. This is a varied, rewarding and public-facing role, providing high-level professional support to the Church's most senior office holders, including the Presidency.
About the Role
You will provide high-quality executive support to senior office holders within the Methodist Conference, acting as a key point of contact and ensuring their time, priorities and commitments are managed effectively.
Your responsibilities will include:
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Managing complex and busy diaries, coordinating appointments and resolving scheduling conflicts to ensure seamless day-to-day operation of the office,
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Organising travel and accommodation arrangements,
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Building and maintaining positive relationships with internal and external stakeholders
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Managing enquiries and correspondence, exercising sound judgement when prioritising and responding to requests,
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Supporting the organisation of meetings and events, coordinating venues, catering, logistics and event administration in collaboration with colleagues,
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Handling sensitive and confidential information with professionalism and discretion.
About You
You are an experienced Executive Assistant who is confident managing multiple priorities in a dynamic environment.
You'll bring:
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Significant experience of providing executive and diary management support to senior leaders
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Excellent organisational skills and meticulous attention to detail
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The ability to manage a varied workload and respond effectively to changing priorities
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The ability to quickly develop an understanding of a wide range of subject areas and understand links between them
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Excellent interpersonal, communication and relationship management skills
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The ability to engage well with a diverse range of internal and external stakeholders
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Experience of handling highly confidential information with discretion and professionalism
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A proactive, solution-focused approach, with the ability to anticipate needs and take initiative
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A high level of proficiency in Microsoft Office applications including Outlook, Excel, PowerPoint and SharePoint
This is an opportunity to use your skills in a role that makes a genuine difference. You will work alongside dedicated colleagues, support senior office holders, and contribute to the effective operation of the Methodist Church in Britain.
If you are looking for a role where your organisational expertise, professionalism, and relationship-building skills can have a meaningful impact, we would be delighted to hear from you.
Please note that applications from Methodist Ministers (Presbyters and Deacons) cannot be considered for this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
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Generous annual leave (plus an extra 3 days over Christmas/New Year)
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Flexi-leave and or TOIL (where applicable)
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Access to an on-site Wellbeing Adviser service.
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A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
Enquiries
For questions or reasonable adjustments during the recruitment process, please contact our HR team. Details on our website.
Key Dates
Closing Date for Applications: 6 September 2026
Interviews (on-site in London): 17 September 2026
Please note: We reserve the right to close this advert early ifsufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.




