Account manager jobs in gateshead, greater london
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As demand for digital learning offering continues to expand, you will provide essential administrative and operational support to ensure the smooth delivery of webinars, publications and online courses to a global audience.
About WFSA and our cause
Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child.
With 146 member societies made up of anaesthesiologists in over 150 countries, WFSA is uniquely placed to influence these inequalities and to help ensure universal access to safe surgery and safe anaesthesia.
The role
This sits within the Communications, Advocacy and Digital Learning Team and reports to the Digital Learning Manager. You will work closely with all members of our staff team (the Secretariat), as well as many of our committees and key stakeholders. Relationships with member societies and our WFSA Board and Council will also be important; an ability to interact across a range of stakeholders is essential. This is an entry level role which offers huge scope for development and learning across a broad remit.
The role is offered either on a hybrid working basis with access to WFSA’s central London office or fully remote. Note, the majority of working hours would need to overlap with those of the United Kingdom.
Benefits
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Minimum annual leave entitlement of 25 days.
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Enhanced employer pension contributions.
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Potential for travel related to work.
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Opportunities for training and professional development.
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Access to Employer Assistance Programme through Benenden.
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Supportive, collaborative global team.
Purpose of role
To provide administrative, operational and technical support across WFSA’s digital learning portfolio. Particular focus is given to online publications and the Anaesthesia Online Learning Community (AOLC), which encompasses our webinars, online courses and other educational resources.
You will handle day-to-day admin, user support, reporting and content updates, ensuring smooth delivery of our educational activities and freeing capacity for senior staff to lead strategic development.
You will be part of a small, supportive team working with global volunteers, committees and partner organisations, helping us deliver high-quality, accessible online learning at scale. This is an excellent opportunity for someone with an interest in global health to develop skills in online education, digital content management, webinar operations and LMS administration.
Key tasks and responsibilities
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AOLC support
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Support the Digital Learning Manager in delivering the Anaesthesia Online Learning Community (AOLC) project action plan and coordinating with volunteer faculty when needed.
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Provide administrative support for the e-learning platform, including uploading content, enrolling users, checking enrolment reports, and routine maintenance tasks.
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Respond to routine user queries (e.g., certificates, access to recordings, account/password issues).
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Upload new educational resources to the Virtual Library (WordPress).
2. Webinar administration & delivery
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Manage speaker admin: collecting bios and photos, sending consent forms and reminders, requesting Power Point slides, and gathering essential details.
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Prepare webinar materials such as introduction slides, panelist briefing documents, and certificates.
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Provide support for running webinars (e.g., managing waiting rooms, chat/Q&A, recordings), compile webinar analytics, and produce standardised reports.
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Update the webinar calendar and the webinar section of the WFSA website (WordPress).
3. Publications support (ATOTW & UIA)
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Assist the Managing Editor with administrative tasks for Anaesthesia Tutorial Of The Week (ATOTW) and Update in Anaesthesia (UIA).
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Liaise with partner organisations and volunteer translators, track translation progress and upload translated content to WordPress.
4. Other duties
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Provide updates for donor reports and project summaries as requested.
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Support internal meetings: scheduling, agendas, minutes.
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Help draft or schedule educational email campaigns in Mailchimp.
ABOUT YOU
You will need to demonstrate a good understanding and empathy with our values as well as commitment to our vision and mission. You will be expected to fully comply with all WFSA policies and procedures, including our Safeguarding Policy.
Knowledge, skills & experience
Essential
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Strong organisational and administrative skills, with the ability to prioritise a varied workload.
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Excellent digital literacy and comfort learning new software.
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Experience with Zoom, WordPress, Mailchimp, Moodle.
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Clear written and verbal communication skills.
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Proficiency in English.
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Ability to deliver accurate, detailed work to deadlines.
Desirable
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A strong interest in global health and contributing to a neglected area within global health.
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Experience working in an NGO, educational, healthcare or global-health-related context (voluntary or paid).
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Knowledge of a second language (particularly Spanish, French, Portuguese).
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Professional or academic qualification relating to learning technology, online education or publications.
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Willingness to represent WFSA at international events or meetings.
Personal qualities
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Collaborative, approachable, and able to work independently.
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Good interpersonal skills and the ability to develop good relationships with your colleagues and a large global volunteer base.
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Strong team ethics and willingness to support colleagues.
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Curious, keen to learn and comfortable with evolving digital tools.
Shortlisted candidates will be invited to an online first-round interview. A short practical task may be requested for the second stage.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Fundraising and Communications Officer
Department: Membership and Development
Reports To: Membership Manager
Location: UK Based
Compensation: £32,500 per annum
About Humanists International:
Humanists International is the global representative body of the humanist movement, uniting a diverse range of non-religious individuals and organizations committed to reason, compassion, and human rights. We work to build and strengthen the humanist movement worldwide, advocate for secularism and human rights, and promote humanist values in public life.
Job Purpose:
The Fundraising and Communications Officer is a vital member of the Membership and Development team, responsible for engaging and communicating with Humanists International's members and the wider public, with a strong focus on fundraising. This role involves developing and implementing communication and fundraising strategies, managing social media channels, creating compelling content, and utilizing AI tools to optimize outreach and fundraising effectiveness, particularly in engaging standard value supporters.
Key Responsibilities:
Fundraising and Development:
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Develop and implement fundraising plans and campaigns, with a focus on strategies to engage and cultivate standard value supporters, including managing Direct Mail appeals to US Donors
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Create compelling content for fundraising appeals, ensuring alignment with Humanists International's values and mission.
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Analyze fundraising data to identify trends and opportunities for improvement, using AI-driven analytics where appropriate to understand standard value supporter behavior.
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Implement strategies to cultivate and steward relationships with donors, with a focus on upgrading standard value supporters, including supporting the In-person VIP Donor Reception
Membership Communications:
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Manage all membership-related communications, including the monthly newsletter, ensuring content is engaging, informative, and promotes fundraising opportunities to standard value supporters.
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Establish and maintain a strong online presence through existing social media accounts (e.g., Twitter, Facebook, Instagram, LinkedIn), with an expectation of minimum 2-3 posts per week.
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Develop and implement social media strategies to increase engagement and reach, with targeted campaigns for standard value supporters.
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Actively manage Acquisition Social Media (General), including the creation and management of Adverts on Social Media (Facebook & Instagram) and Google Ads.
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Respond to inquiries and engage with members online, fostering a sense of community among standard value supporters.
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Utilize AI tools to schedule posts, analyze social media performance, and identify target audiences within the standard value supporter segment for fundraising.
Campaigns:
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Invest time and effort in relaunching the "End Blasphemy Laws" campaign, developing engaging content and promoting it across various channels to maximize fundraising and awareness, with specific strategies for standard value supporters.
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Support other campaigns led by Humanists International, contributing to their communication strategies and execution, with a focus on integrating fundraising elements and engaging standard value supporters, including the development and promotion of Petitions (via CiviCRM).
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Support communications for Driving Event Registrations (e.g., World Humanist Congress).
Content Creation and Publication:
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Produce high-quality written and visual content for various platforms, including the website, social media, newsletters, fundraising appeals, and reports, tailored to appeal to standard value supporters. This includes developing Video and Multimedia Content.
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Support the Chief Executive in writing the annual report, ensuring it effectively communicates the organization's achievements and impact to all supporters.
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Lead the launch and ongoing production of a New Humanists International Podcast, and coordinate getting Personnel as Guests on other Podcasts.
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Use AI tools to assist in content creation, including generating initial drafts, optimizing content for different platforms, and ensuring consistency in tone and style, particularly for communications targeting standard value supporters.
Collaboration and Support:
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Work closely with the Advocacy and Membership Development teams to ensure consistent messaging and effective communication of Humanists International's work, with a focus on integrating fundraising into all communications with standard value supporters.
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Provide communications support to Young Humanists International, assisting with their campaigns and initiatives.
Planning and Strategy:
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Work with the Chief Executive Officer to develop a comprehensive annual communications and fundraising plan that aligns with the organization's strategic goals, with specific strategies for standard value supporters.
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Monitor and evaluate the effectiveness of communication activities and make recommendations for improvement, using data and AI-driven analytics to assess engagement and fundraising outcomes among standard value supporters.
Person Specification:
Essential:
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Excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including standard value supporters.
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Strong understanding of social media platforms and best practices, with experience in using social media for fundraising.
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Experience in creating engaging content for online and offline channels, including fundraising appeals.
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Ability to work independently and as part of a team.
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Strong organizational and time management skills.
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Commitment to the values of Humanists International.
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Demonstrable experience and comfort using AI tools for content creation, social media management, or data analysis, with a focus on fundraising applications.
Desirable:
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Experience in campaign development and execution, with a focus on fundraising campaigns targeting specific donor segments.
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Graphic design skills and experience with design or video editing softwares.
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Knowledge of website content management systems.
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Familiarity with the international human rights landscape.
The client requests no contact from agencies or media sales.
Senior Community Fundraiser – North & Midlands
Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield
Contract: 18-month fixed term
Hours: 35 per week (open to considering a four-day week)
Salary: £31,000-£34,000
Join Breast Cancer Now – the research and support charity that’s here for anyone affected by breast cancer.
We believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact.
About the role
As Senior Community Fundraiser, you will be an important part of the team building Breast Cancer Now’s presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to:
- Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses.
- Nurture existing long-term relationships to increase fund raised income and engagement.
- Lead a brand-new pilot for our award-winning Asda Tickled Pink partnership, engaging stores and inspiring colleagues and customers to raise vital funds.
You’ll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region.
About you
We’re looking for someone who is:
- An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required.
- Experience in developing customer relationships / accounts / supporters, with a focus on retention and income growth.
- A confident communicator and natural team player, able to inspire and influence a wide range of audiences.
- Highly organised, able to analyse and organise data, work independently and manage budgets.
You’ll need a full clean driving licence, access to a car, and flexibility to travel and work occasional evenings/weekends.
Why join us?
- Be part of a charity that funds life-saving research and provides vital support services.
- Work in a collaborative, inclusive environment where your ideas and impact matter.
- Help shape a pilot project that could transform local engagement for one of the UK’s most successful charity partnerships.
Salary: £31,000-£34,000
Closing date: midday on Monday 5th January 2026
To apply: please share your CV and cover letter with Philippa at Charity People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
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Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
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Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
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Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
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Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
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Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
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Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
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Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
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With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
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Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
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Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
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Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
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Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
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Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
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Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
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Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
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Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
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Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
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Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
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Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
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Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
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Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
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Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
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Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
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Plan for future workspace needs in line with organisational growth, culture and budget.
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Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
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Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
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Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
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Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
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Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
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Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
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Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
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Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
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Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits
- Salary: £32,500-34,000 per annum, depending on experience
- Employment type: FTC to 31st May 2026
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews
- 2 stages
- 1st stage online
- 2nd stage in person (London)
To Apply
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Finance Business Partner
Fundraising and Charitable Activity
£73,923 a year
London, E15 2GW / Hybrid working.
Full time, 35 hours a week
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
At Scope, our Fundraising Department is entering a new chapter. We are investing to grow, diversifying, and testing new ways to raise money. Our services and other charitable activities are working in new partnerships, with the government and in communities. This role will be a key part of these exciting developments in Scope’s strategy – an Equal Future with Disabled People.
Permanent, Full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
About the role
We are looking for an experienced and commercially minded Finance Business Partner to join our Finance team at Scope. In this role, you will provide strategic financial insight, challenge, and guidance to our Fundraising and Charitable Activity teams, managing a combined budget of around £30 million. You will help us deliver on our strategic priorities, including closing the disability employment gap and ending the extra costs of disability.
As a trusted advisor, you will work closely with senior leaders, budget holders, and colleagues across Scope to make sure that financial insight is at the heart of our decision-making, helping us to deliver the greatest impact.
You will:
· Understand, analyse, and present large amounts of complex data in a clear way.
· Partner with budget holders to understand financial needs and provide proactive advice and analysis to support decision-making.
· Deliver transparent and accountable budgeting and forecasting processes.
· Provide accurate, insightful reporting, ensuring commentary and analysis add real value.
· Review financial proposals for investment and assess return on investment (ROI) on all fundraising spend across multiple years.
· Coach and influence teams, helping them understand financial performance and act on insight.
· Build strong working relationships with colleagues and external stakeholders, including auditors and suppliers.
· Take ownership and responsibility for the accounts and embrace change.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who can combine technical financial expertise with strong relationship management skills. You’ll be confident working with large amounts of data, interpreting results, and presenting insights in a clear and impactful way.
To be successful, you will have:
· Experience of providing financial insight to senior leaders that influenced decisions.
· Strong knowledge of fundraising accounting, including gift aid, forecasting individual giving subscriptions, legacies, and donations, preparing cost analysis for funding bids, and allocation of restricted funds.
· Experience of proactively guiding budget holders through the budget setting process.
· Excellent analytical and communication skills, with the ability to present complex information clearly.
· The confidence to challenge and influence decisions at senior level.
It would be great if you also bring:
· Understanding of the social model of disability.
· Knowledge of charity accounting and VAT partial recovery.
· An accountancy qualification (ACA/ACCA/CIMA or equivalent).
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT, Wednesday 17 December 2025.
Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.
Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.
The Role
We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.
This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.
You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.
Key Responsibilities
House Operations & Maintenance
- Open and close the House and carry out daily checks for security, safety, and presentation.
- Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
- Regular trips to the supermarket and post office.
- Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
- Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
- Support minor maintenance tasks and contractor visits as needed.
Front of House & Visitor Support
- Provide a warm welcome to everyone arriving at Future Dreams House.
- Help visitors sign in, complete forms and find where they need to go.
- Offer refreshments, give House tours and help maintain a calm, supportive environment.
- Answer phone and email enquiries with empathy and efficiency.
- Support with bookings and keep systems and calendars accurate.
Administration & Communications
- Manage the main info@ inbox, responding promptly and professionally.
- Keep room and workshop booking calendars up to date.
- Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
- Respond to information requests and send out materials such as leaflets and visitor information.
Volunteer Support
- Work alongside volunteers, guiding and supporting them through their tasks.
- Help coordinate volunteer activity, especially when the House Manager is away.
- Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.
Sustainability
- Act as the sustainability champion for Future Dreams House.
- Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
- Help shape and track progress against our sustainability goals.
- Engage the wider team and volunteers in greener ways of working.
Health & Safety
- Act as a First Aider and Fire Marshal (full training provided).
- Support fire safety checks, drills and wider health & safety procedures.
- Help during evacuations and report any incidents or hazards promptly.
Organisational Support
- Work collaboratively with colleagues across programmes, fundraising, and operations.
- Support internal and external events as needed.
- Carry out any other reasonable duties in line with the role.
About You
Essential Experience
- Experience in a customer-facing or front-of-house role.
- Comfortable working in a fast-paced, dynamic environment.
- Experience working effectively as part of a team.
- Some experience with administration and record-keeping.
- Experience with basic maintenance or housekeeping duties.
Skills & Knowledge
- Confident using Microsoft Outlook, Word, and Excel.
- Able to navigate online booking platforms and digital systems (training provided).
- Excellent verbal and written communication skills.
- Strong organisation and time management; able to juggle multiple tasks.
- Basic understanding of health and safety principles (or willingness to learn).
- Calm, professional approach when under pressure or dealing with sensitive situations.
Personal Qualities
We are looking for someone who:
- Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
- Is passionate about providing an exceptional visitor experience.
- Is proactive, hands-on and happy to “muck in” wherever needed.
- Has a professional yet warm and approachable manner.
- Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
- Has strong attention to detail and takes pride in high standards.
- Is enthusiastic about sustainability and making a positive impact on the environment.
What We Offer
- A meaningful role in a charity making a real difference to people affected by breast cancer.
- A supportive, friendly team environment at our beautiful House in King’s Cross.
- Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
- Opportunities to grow your skills across operations, visitor services, events and sustainability.
The client requests no contact from agencies or media sales.
DEBT ADVICE CASEWORKER
OASIS HUB WATERLOO
PART TIME: 24-32 hours per week
FIXED-TERM CONTRACT: 12 months
SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE
We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers.
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance
• Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework
The successful post holder must have:
• Experience providing face-to-face advice
• A willingness to work with people who have multiple and complex needs
• A recognised advice qualification or equivalent experience
• Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Wednesday 7th January 2026
Interviews will take place on Thursday 15th January 2026
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Listening Books are looking for a diligent, pro-active person to join our small team in the maternity cover role of Titles and Copyright Co-ordinator. If you have excellent organisational and communication skills, a broad knowledge of books and the UK publishing industry, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.
Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, specific learning difficulty or mental health condition impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and reaches over 100,000 members across the UK. We believe that books should be accessible to everyone. The successful candidate will be responsible for buying and processing all new titles for our catalogue and regularly liaising with publishers to maintain our excellent relationships with them, ensuring all our contracts and paperwork remains up-to-date. The candidate will be responsible for both the administrative and technical aspects of adding new titles to our catalogue via our download platform, OverDrive Inc. Training will be given but a high level of computer literacy is essential. The candidate will also be responsible for managing the budget for titles and must have previous experience of handling basic budgets.
We can offer flexible working arrangements, including remote, office-based, or hybrid options for the right candidate. There is also some flexibility in how hours are distributed across the week; however, we would prefer that a portion of the hours be worked on Thursday or Friday. A salary of £28,000 per annum (pro-rata) and a matched contribution pension scheme up to 8% of salary, following successful completion of the probation period.
Closing date for applications is Tuesday 6th January at 11.59pm and interviews will be held via Zoom on Monday 12th and Tuesday 13th January. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.
Please include your CV and a covering letter, telling us why you would be suitable for the role, paying close attention to the job description and person specification, which can be found when you click on 'Apply Now'. Applicants who do not submit a covering letter will not be considered.
All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check. Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.
We believe that books should be accessible to everyone.
Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours
Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 5th January 2026 at 5pm
Test and Interview date: Week commencing Monday 12th January 2026
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Your new company
A fast-paced and growing charity.
Your new role
Reporting to the Head of Finance, you will support the finance team during a busy period of organisational change. Duties and responsibilities include the production of monthly management accounts; budgeting and forecasting and developing and implementing costing and pricing models. You'll provide strategic financial insight to the senior management team and non-finance colleagues and support the smooth running of the finance function. The role is 100% remote. The anticipated duration is 4 months+.
What you'll need to succeed
You will be an experienced Management Accountant with prior experience of developing and using pricing and costing models. Charity background would be preferable.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are You Who We're Looking For?
Do you love bringing people together, creating uplifting experiences, and making every day count? If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!
We’re looking for a Daycare Coordinator to join our new daycare service. You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.
About the Role
As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.
You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.
This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.
Key Responsibilities
- To coordinate the day-to-day operations of our daycare service
- Ensure clients attending have a positive and engaging experience.
- Support the Operations manager to deliver high-quality, person-centred support and activities.
- Deputise for the Operations Manager in their absence or as and when required.
- Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
- Oversee staff and volunteers
- Organise activities
- Accurate record keeping
- Support individual client plans
- Contribute to the ongoing development of the service
The job will close when a suitable candidate has been hired. Previous candidates need not apply. No CV's.
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.
YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
About the Role
As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors.
This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.
Key Responsibilities
First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.
A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.
Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.
Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.
Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.
What We Offer
At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.
We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.
You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:
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Free access to our gyms across all sites
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Discounts at major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work from multiple outer-London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance (for permanent contracts)
(For a full list of staff benefits, please refer to our benefits guide.)
Do you have a heart to serve in a Christian charity? Are able to work part time for 6 months as a bookkeeper? If so, this role could be for you!
The opportunity
- Part Time (2 days per week)
- 6 month fixed-term contract with the possibility to extend
- £30,776.17 FTE, pro rata for part time to £12,310.47
This is an exciting time to join CMF as we head into our new strategic plan. This role will suit someone able to work two days per week and has bookkeeping skills and experience. This role may suit someone training for a finance-related qualification at the same time.
Our bookkeeper will work with our accountant to help with regular bookkeeping tasks like account reconciliation, filing digital financial paperwork, and processing payments.
The successful candidate will also support the wider staff team with their financial queries and assist with our membership database and direct debit scheme. This is a valuable opportunity within a friendly team to contribute to the effective management of our finances.
Would you be willing to use your passion, skills and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?
You will be a person of integrity, passion, and commitment to see Jesus Christ glorified in healthcare.
This role is based at our London office with some hybrid working.
To apply, please visit our website.
Uniting and equipping Christian doctors and nurses to live and speak for Jesus Christ
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with an incredible charity that supports disabled children and their families, helping them to recruit for a Senior Finance Officer role.
This role is available on a permanent contract and part time basis (21-24 hours a week). The salary range is between £40,000-£45,000 FTE (pro-rata for 21-24 hours a week). This is a hybrid role, where you will attend the charity’s office in Redbridge (on the Essex/London border), with the opportunity to work from home 50% of the week.
Within this Senior Finance Officer role, you will oversee all aspects of the charity’s financial operations and support with strategic decision making.
This key role involves managing and maintaining all of the charity’s financial systems, including Sage. You will process income and expenditure, complete monthly bank reconciliations, and prepare monthly management accounts, alongside balance sheet, debtor and creditor reports. The role includes monitoring budgets and forecasts, overseeing the annual budgeting process, and supporting budget holders with financial planning. You will prepare financial reports for Senior Management and the Board of Trustees, attend Trustee meetings, and work closely with external auditors on the annual audit and year-end accounts.
In addition, you will support the administration and reporting of restricted funds and grants, work collaboratively with the Fundraising and Office Admin teams on payroll, grant reporting and financial analysis, and contribute to the review and improvement of financial processes while helping to reduce financial and compliance risks across the organisation.
To be successful in this role, you will either be fully qualified or working towards an AAT, ACCA, CIMA or equivalent finance qualification. You will bring experience from a similar finance role, preferably within the charity or non-profit sector.
You will have an understanding of charity finance and experience supporting with financial reporting of externally funded projects and completing monthly payroll processes. You will have a good working knowledge of SORP and charity accounting standards. You will have strong working knowledge of Sage accounting software and Microsoft Excel. You will be confident in analysing and presenting financial data. You will have excellent communication skills and be able to build strong working relationships. You will also be able to prioritise effectively and manage a busy workload.
Desirably, you have experience preparing charity accounts for external audit.
The role offers flexible working hours, with the 21–24 hours per week able to be arranged over three, four, or five days.
Interviews will be taking place on the Friday 16th January 2026. Please register your application early, to ensure that you do not miss out.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.








