Account manager volunteer roles in birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Treasurer to join our Board of Trustees! The primary responsibility is oversight of the financial management of the Charity, ensuring responsible budgeting, accurate record-keeping, and financial sustainability.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has a background in finance, accounting or book-keeping, with experience in non-profit finace a plus. They should have strong analytical and reporting skills, understanding of charity finance regulations and reporting requirements.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pirate Castle is a buzzing charity based in the heart of Camden. From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire. We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters. We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats each year thanks to our dedicated and passionate volunteer groups and teams, all of which help our cats in different ways. Our treasurer volunteers maintain the finances of local groups and teams, ensuring they hold the funds needed to continue their vital work. Cats Protection relies solely on donations from generous members of the public, and our treasurer volunteers help make sure these funds are spent in the most effective way.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Preparing budgets
- Keeping accurate financial records
- Reporting financial records via ‘Cashlog’ (Cats Protection supplied software)
- Paying invoices and volunteer expenses
- Being part of a team which ensures there are sufficient funds to meet expenditure
- Updating and advising others on income received, expenditure and available funds
- Managing and monitoring donations made to the group
- Following financial procedures e.g. Gift Aid returns and VAT claims
Time expectation
Our current volunteer treasurers usually spend between 2 to 4 hours per week in this role. More hours may be required at certain times, such as towards the end of the financial year but support is always available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment
“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”
About Us
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.
Role Description
Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.
The successful candidate will sell Quilombo UK’s key service offerings:
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Workshops (e.g. Unconscious Bias, Inclusive Leadership)
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Training Programmes
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Research Services
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Event & Partnership Opportunities
As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.
Main Responsibilities
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Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services
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Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors
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Deliver compelling sales pitches and presentations tailored to each client’s needs
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Handle end-to-end sales processes, from lead generation and qualification through to closing deals
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Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships
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Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly
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Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions
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Collaborate with the Director to refine messaging and sales strategy for maximum impact
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Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos
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Provide performance updates and sales reports to the Director and Senior Leadership Team
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Stay updated on industry trends, client needs, and potential growth areas relevant to our services
Essential
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Demonstrated experience in a sales, business development, or account management role
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Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment
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Excellent verbal and written communication skills
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Strong presentation and negotiation abilities
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Confidence to work independently and take initiative, while collaborating within a remote team
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Passion for social justice, community engagement, and inclusion
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Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Desirable
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Familiarity with CRM tools and remote communication platforms
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Experience selling services to the public sector or third-sector organisations
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Understanding of social enterprises or community-based businesses
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Ability to work without close supervision and meet deadlines
What We Offer
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Real-world, results-driven sales experience with clear KPIs and performance feedback
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A unique opportunity to influence revenue and impact within a mission-driven organisation
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Coaching and mentoring from experienced directors and leadership
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A collaborative, diverse, and inclusive environment
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Certificate of completion and reference upon successful programme completion
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Application Process
Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.
Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends
The Network of Wellbeing (NOW) is looking for two new Trustees to guide and support the NOW team (above). We’re particularly keen to find someone to act as our Company Secretary and another to advise and guide the management of our staff and volunteers. Do you think you could help? If so, we’d love to hear from you. The roles are unpaid but immensely rewarding.
The Network of Wellbeing connects people, supports projects and inspires action for the wellbeing of people and the planet. We would love to bring on board two new Trustees who care passionately about our vision of people and the planet thriving together.
Trustees play an essential role in any charity and the Network of Wellbeing is no exception. Trustees are the supreme governing body in a charity. They determine its aims, its strategy and oversee all its operations. They are responsible in law for ensuring that it delivers its charitable objects.
Trustees also bring vital skills and experience to the charity’s management. We have reviewed the expertise and roles played by our existing Trustees – and found that they have strengths in business development, charity governance and environmental sustainability, to name but a few. They use their knowledge – and their wisdom – to guide the staff and inform key strategic decisions – and our existing Trustees gain a deep sense of joy and fulfilment from the role they play.
We are now looking for two new Trustees to complement and strengthen our existing Board. We are especially keen to find:
- someone to be our Company Secretary: This person will be responsible for:
- advising Trustees and the Director on corporate governance and financial management;
- overseeing the preparation of agendas and the taking of accurate minutes;
- keeping up to date with regulatory or statutory changes and policies that might affect us;
- liaising with our auditors, Companies House and the Charities Commission.
- someone to advise on and guide the management of our team of staff and volunteers. This would include:
- advising Trustees and the Director on all matters relating to the management of staff and volunteers;
- ensuring we have an up to date suite of policies and procedures;
- guiding the management of the staff, including on pay, to ensure maximum effectiveness.
Trustees have the opportunity to use their skills and experience to help others and to further a cause they are passionate about – something wellbeing experts argue is key to living a meaningful life.
The commitment is four two-hour meetings per year – three of which meetings which are held online. We also like our Trustees to come and see us annually (in Devon) in person at least once.
We are committed to diversity, fairness and inclusion – and to building wellbeing together for everyone. We’re therefore keen to diversify our existing Trustee group to ensure it more broadly reflects the diversity of people in the UK. With that in mind, we’d welcome applications from people from a range of different backgrounds and experiences.
Could you be a Trustee of the Network of Wellbeing? If you are interested, please see here for the role profile and details on how to apply.
All applications will be considered by a panel of Trustees with advice from the Director.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cedarwood Festival is seeking a new Treasurer to join the growing board team for 2025 and beyond. The new member will play a key role in the growth of the organisation and join an experienced team, passionate about the expansion of the gospel and unity in the north of England.
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Role Purpose:
Responsible for the overall financial health and compliance of the organisation. Producing financial reports, developing strategies to support the charity objectives. Guiding and advising Trustees in making sound business decisions in the long and short-term.
Role Duties:
• Monitor the financial operations with event director, such as payroll ifapplicable, invoicing, and other transactions.
• Monitoring and managing cashflow, forecasting, income and expenditure.
• Oversee outside services for tax preparation, auditing, banking, investments, andother financial needs as necessary
• Track the company’s financial status and performance to identify areas forpotential improvement
• Seek out methods for minimising financial risk to the company
• Produce financial reports for Trustees
• Provide insightful information and expectations to Trustees to aid in long-term andshort-term decision making
• Review financial data and prepare monthly and annual reports as appropriate
• Present financial reports to Trustees and stakeholders as relevant and appropriate.
• Stay up to date with technological advances and accounting software to be usedfor financial purposes
• Establish and maintain financial policies and procedures for the company
• Understand and adhere to financial regulations and legislation.
Desired Skills & Qualifications:
Experience in organisational accounting and finance. Over 5 years’ experience in a similar professional or voluntary finance role; general management and/or leadership skills and experience; understanding of data privacy standards; good communication skills, both written and verbal; good understanding of business principles and practices;good attention to detail; organisational skills; good computer skills; integrity, honesty.
Communication & Location: Most communications will take place via zoom and occasionally in person in the north east of England. Desired location would be north east of England to meet with team easily if needed but not essential.
Job Type: Part-time – Volunteer.
Reporting to: TRUSTEES
Essential qualities: You will be a committed Christian and share the vision and values of Cedarwood Festival that can be found on the website.
Please send an email to the below with your CV to set a date to discuss this role further.
The UK's Northern Christian Festival, gathering in a field to worship Jesus • #CathedralTour • 24/7 worship, community, fire, bible & God encounters.
The client requests no contact from agencies or media sales.
This is an exciting time to be joining UoGSU as we are implementing our new strategy. As an organisation we have been focused on communities, change and the education of our members.
We are looking for a trustee with experience and expertise in finance – this trustee will chair our Audit and Risk committee. You will be a qualified accountant with experience of financial management, governance and oversight and an understanding of financial audit best practice. Previous experience of Audit and Risk committee work is of interest but not essential. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.
The individual appointed as trustee will need to be sympathetic to the aims of the SU and more generally share a commitment to the broader values of the student movement; student representation, student rights and the student experience – and the importance of students having a platform to organize together to help make these values a reality.
The role requires a careful balance; trustees need to respect the democratic will of the membership where possible but also be willing to think creatively, challenge constructively and point out potential risk. The Board is comprised of Student Trustees and External Trustees and oversees the work of a team of permanent staff and Student Officers led by the Chief Executive.
An eye for detail to ensure the SU is being well governed and the ability to see future opportunities are also important.
The role is to serve on the board of trustees. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.
General candidate requirements:
All candidates will need to be comfortable reading and understanding financial information (or be willing to learn more about this aspect of the role). They should also have the following:
- An understanding of business management.
- A willingness and ability to devote the necessary time and effort to attend board andother meetings, including preparing and reading for those meetings.
- A willingness to speak their mind and contribute.
- Excellent communication and interpersonal skills.
- Analytical ability and good independent judgement.
- An understanding and acceptance of the role of a Charity’s Board of Trustees (including the legal duties, responsibilities, and liabilities of Trusteeship).
- A commitment to act in accordance with the Nolan principles for ethical conduct in public service and the SU own values.
Desirable but not essential:
-Recent experience of the higher education sector or of Students’ Unions.
-Experience or knowledge of board governance.
Commitment required
Board Meetings: There are 5 scheduled meetings each year, usually held early evening and lasting 2 to 2.5 hours, with extra meetings added if required (although this is rare). Each meeting will have associated reading and preparation work. Meetings are usually conducted face-to-face, but trustees may participate remotely depending on their schedule and other commitments.
Sub-committees: All trustees will Chair or sit on our board sub-committees – the Audit & Risk and People Committees. These committees usually meet up to 4 times each year and are scheduled to fit trustee availability.
Board members will also need to be available to approve decisions electronically between meetings if required.
If feasible, Board members are also encouraged to visit the SU and observe major events such as Welcome.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting Treasurer opportunity with a growing charity that supports victims of modern slavery.
West Midlands Anti Slavery Network brings together partner organisations to combat modern slavery, human trafficking, and exploitation. Through direct victim support, identifying gaps, influencing change, and facilitating solutions, we strive to protect and advocate for the vulnerable in our community.
We are seeking a Treasurer to join our Board.
What will you be doing?
Our Trustees play a vital role in making sure that WMASN achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that WMASN has a clear strategy and that our work and goals are in line with our vision.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of our financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
Your expertise, advice, and guidance would be invaluable in shaping and implementing our financial strategies.
This role is mainly home-based.
Please request the candidate pack attached for further details.
Time commitment
· Attend quarterly Board meetings: These meetings typically last around 3 hours, held between 5:00 PM and 7:30 PM. Most meetings are conducted online, with one in-person meeting held annually in June at the charity's offices in central Birmingham.
· Participate in Finance Sub-Committee work: The Treasurer is expected to join the finance sub-committee which meets quarterly for approximately 2 hours.
· The overall time commitment varies depending on the charity's activities, with an average of 10 hours per month, including preparation and follow-up tasks.
Trustees are also expected to contribute ad hoc and occasional time outside of Board meetings, the majority of which is done remotely.
What are we looking for?
We are looking for individuals who can bring energy, enthusiasm, and commitment to the role, and who will help broaden the diversity of thinking on our Board. No prior Trustee experience is necessary – we will provide a comprehensive induction and training.
Qualifications and Experience:
· A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
· A strategic thinker with an ability to balance risk and opportunity.
· Clear communicator with the ability to bring the financial information alive to non-finance specialists.
· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors.
What difference will you make?
As a small charity we recognise the great work, time and commitment of our Board. This position is an opportunity to:
· Give back to a charity that is dedicated to creating positive impact
· Enhance your CV and open doors to new career paths
· Make a difference to those in need
· Learn about the management and strategy side of charities
· Utilise your experience and skills within the voluntary sector
· Work with an interesting team from diverse backgrounds
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting West Midlands Anti Slavery Network with their Treasurer recruitment. Applications should be made via TrusteeWorks in the first instance.
To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add value to the Board.
Please send applications and enquiries to the TrusteeWorks team at the email address provided.
WMASN is committed to promoting diversity and inclusion. We welcome applications from all sections of the community and from individuals of all backgrounds and experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.
DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.
We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.
Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.
How to apply
To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.
Initial screening calls will take place during the week commencing Monday 9 June.
Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.
Supporting third sector organisations to achieve their missions through increased use of data science.




The client requests no contact from agencies or media sales.
Charity Trustee
You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.
This is a home working role and will be for immediate start.
Our charity
You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.
You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.
Job Description
As a trustee you will need to:
- Acknowledge emails at least once a day.
- Give a minimum of one hour per week to the role.
- Attend quarterly trustee meetings online.
- Ensure that You and Me Counselling pursues its stated objectives
- Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
- Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
- Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
- Uphold the good name and values of You and Me Counselling.
- Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensure the financial stability of the organisation.
- Supervise, support and appraise the chief executive officer.
- Hold the chief executive officer to account for the management and administration of the charity.
- Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
- Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
- Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
- Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
- Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.
Person Specifications
All trustees should demonstrate the following skills and values:
- A commitment to the organisation.
- A willingness to devote the necessary time and effort.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak their mind.
- An understanding and acceptance of their legal duties and responsibilities as a trustee
- An ability to work effectively as a member of a team.
- Ability to evaluate and interpret management information and other data.
Specific Skills
The ideal candidate would have one of more of the following:
- Experience in charity law and governance
- Experience in charity fundraising
- Knowledge of counselling or psychotherapy (as a therapist or client)
- Experience in accounting or financial management
- Experience in business development
- Experience in social media or marketing
- A parent of a young person who has experience of mental health issues
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are now entering an exciting new phase in our development and would like to add two members to our board of trustees. We are particularly looking for trustees with expertise in finance, accounting and law. We especially welcome applicants from underrepresented goups so that our board better represents the people we are affected by the issues we are investigating.
About the CHPI
The CHPI was set up in 2011 to study the consequences of UK health and social care being transferred from public ownership and provision to the private sector.
We are committed to the founding principles of the NHS, and are proudly independent of both government and the corporate sector. Despite having a fraction of the financial and organisational resource of larger organisations such as the Kings Fund and the Nuffield Trust, we have had a major impact on issues such as the Private Finance Initiative, patient safety in private hospitals, care home financing, conflicts of interest in the NHS, and pandemic preparedness. Our work regularly features in the national media and in parliament.
Our Work
We are a research organisation and our main outputs are reports, analyses, blogs, social media content, and meetings with policy makers, journalists, and campaign groups, all of which are aimed at having an impact on the public policy debate.
Being a Trustee for the CHPI
The CHPI is a close-knit and committed group of people supporting an organisation that reflects our values. We meet every other month, face to face or online to support the director and oversee the governance of the organisation.
Who we are looking for
We are looking for people who are interested in our work and have one or more of the following:
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Financial expertise and/ or legal expertise relevant to the charity sector
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Experience in delivering, or overseeing the delivery of organisational functions such as fundraising, finance, and outreach
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Experience of stakeholder engagement and networking in health and social care policy and delivery
Trustees serve initially for two years.
Roles of a CHPI Trustee
The role of the Board of Trustees in CHPI is to:
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Help to develop the organisation
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Provide support for the Director in the day-to-day delivery of the organisation’s objectives
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Work with the Director to develop annual research and fundraising strategies
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Ensure that the organisation meets its statutory duties including in relation to fundraising, financial reporting, budgeting and risk management.
How do I apply?
To apply, please send a CV and covering letter setting out why you are interested in the role and how you consider your skills and experience would help to support and develop the CHPI.
Please note, we are also interested in hearing from those who might not have time to commit to being a full trustee but who wish to contribute their skills in an advisory capacity.
The closing date for applications is Friday 6th June 2025 at 5pm.
The client requests no contact from agencies or media sales.
OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.
We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.
Organisational purpose:
To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.
Our Vision
is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.
Our Mission
is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.
Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.
Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.
We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.
We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers. However, we expect all candidates to adhere to OneSpirit’s code of ethics.
The client requests no contact from agencies or media sales.