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Brief role description:
The HR Manager will provide end-to-end, operational and strategic human resources support for the charity's international workforce (excluding APAC). Acting as a trusted advisor to leadership and line managers, the role will ensure that people practices are compliant, values-driven, and aligned with our strategy. The postholder will lead on talent acquisition, employee lifecycle management, employment relations, policy development, total rewards, and HR vendor management, delivering a pragmatic and high-quality HR service appropriate to a small charity environment.
Main responsibilities:
Talent Acquisition & Workforce Planning
Lead on talent and succession planning, along with the full recruitment lifecycle, including workforce planning, role design, advertising, shortlisting, interviewing, and onboarding with the support of the HR Coordinator
Manage relationships with external recruitment agencies and job boards as required.
Work with the Head of Finance & HR on the annual headcount plan.
In partnership with Health & Inclusion lead seek to diversify our staff team in line with our commitments in the Diversity Inclusion Action Plan (DIAP)
Support nominations committee with Trustee Recruitment as required
Support the set up of new international legal entities where required
2. Employee Lifecycle Management
Oversee all aspects of the employee lifecycle, from onboarding through probation, development, performance management, and exit.
Oversee accurate and compliant employee records and HR systems.
Lead on performance management process, supporting a culture of accountability, development, and feedback and development and utilisation of supporting tools.
Manage leavers, including resignations, retirements, and departures where applicable.
3. Employment Relations
Act as the lead point of contact for employee relations matters, including absence management, disciplinary, grievance, capability, and performance issues.
Provide expert advice to managers on employment law, best practice, and risk mitigation.
Support formal processes, ensuring fairness, consistency, and legal compliance.
4. Line Manager Support & Capability Building
Coach and advise line managers on people management responsibilities and decision-making.
Build manager capability through guidance, toolkits, and targeted training.
Promote consistent people management practices across the organisation.
5. HR Policies, Compliance & Governance
Develop and Implement the annual “People Plan” in line with Sport England Guidance
Develop, implement, and regularly review HR policies and procedures to ensure legal compliance and alignment with organisational values.
Ensure compliance with employment legislation and charity governance standards.
Maintain an external network to stay up to date and abreast of new developments in the sphere of HR.
Support organisational change initiatives, ensuring appropriate consultation and communication.
Provide information to the Nominations and Remuneration Committee as required
6. Total Rewards & Benefits (Including Vendor Management)
Manage the organisation’s total rewards framework, including pay structures, benefits, pensions, and non-financial rewards.
Act as the primary liaison with external vendors (e.g. payroll providers, pension administrators, benefits suppliers).
Oversee payroll processes carried out by People & Culture co-ordinator
Benchmark reward practices to ensure competitiveness within the charity sector and affordability.
7. Learning and Development:
Conduct organisational capability assessment and training needs analysis and develop annual training plan within budget
Design, source, and manage cost-effective learning solutions, including internal training, external providers, pro-bono support, e-learning platforms, and charity-sector resources.
Support the development of managers through targeted people-management and leadership development initiatives.
Manage L&D budgets and relationships with external training providers where applicable.
Expectations of line managers at parkrun:
Will have regular 1:1s with direct reports.
Will set objectives for direct reports / team.
Will provide regular feedback and developmental guidance.
Will plan teams’ workload and availability.
Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required.
Will cascade messages to the team as appropriate.
Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.
Will deliver any disciplinary sanctions in line with our policies and processes.
Will provide support for team members and promote health and wellbeing at work.
Essential experience requirements:
Proven experience delivering end-to-end HR support
Strong working knowledge of employment law and employee relations.
Experience managing vendor relationships.
Desirable experience requirements:
International HR experience
Experience within a small organisation or charity/non-profit setting
Experience writing and delivering training interventions
Line management experience
Professional certification requirements:
Chartered Member (Chartered MCIPD)/ CIPD Level 7 qualification Desirable
Associate (Assoc CIPD)/ CIPD Level 5 Essential
Most relevant skills:
Accountability: Will be accountable and pass on accountability for one’s own actions and those of colleagues and the organisation.
Communication: Able to talk and work with people at all levels in a professional and mature manner across the whole parkrun network.
Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary.
Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals.
Presentation: Able to deliver engaging and informative presentations with excellent public speaking skills.
Priority Management: Able to manage competing priorities with resilience and thrive in a fast-paced environment.
Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details.
Teamwork: Accountable for team and individual responsibilities and deliverables.
Resilience: Demonstrates the ability to remain focused, composed, and effective in the face of challenges, setbacks, or ambiguity and public scrutiny.
Project Management and associated supporting tools.
Able to use a variety of IT systems and tools, such as google workspace.
Demonstrates high levels of discretion and confidentiality.
Demonstrates a growth mindset, with a desire to improve and learn new skills.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.
As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
What you’ll do:
What you’ll bring:
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack
Why join us:
Head of Governance & Compliance
Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent
About the role
This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.
As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.
This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.
Key responsibilities
Team leadership
You’ll lead a small but high-impact team of three:
What we’re looking for
We’re keen to speak with candidates who bring:
Why this role stands out
If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.
Location: Central London (hybrid after induction)
Contract: Temporary, 3 months
Hours: 35 per week
Rate: £17.84 per hour + £2.15 holiday pay
Start: ASAP
Prospectus is pleased to be supporting a long-established organisation that provides safe, suitable housing for retired professionals across the UK. The organisation manages a national portfolio of homes and is committed to delivering compassionate, customer-focused support to its residents.
We are assisting them in the search for an Interim Housing Advisor to deliver high-quality housing services and ensure residents receive excellent support, safeguarding, and tenancy management.
Your responsibilities will include:
About You
You will bring strong housing sector experience, excellent interpersonal skills, and a commitment to delivering high-quality service.
You will have:
Applications will be reviewed on a rolling basis, so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role summary
Essential criteria:
Desirable criteria:
For further information about the role, and to apply, please visit our website via the Apply button.
Closing date: Monday 13th April 2026 (Midnight).
Please note that we reserve the right to close this advert early should we receive suitable applications.
Equity, Diversity and Inclusion
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
What you’ll bring to the role
Personal qualities
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.
This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.
Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
12-Month Fixed Term Contract
Location: London / Hybrid Working
Sector: Not-for-Profit
About the Organisation
Our client is a large, complex organisation operating in the not-for-profit sector, with a diverse portfolio. With an annual income exceeding £100 million, the organisation is undergoing significant transformation to modernise its finance systems and improve service delivery.
The Finance department operates across multiple entities, supporting strategic decision-making and ensuring financial sustainability. The team is currently engaged in a major transformation programme, including system upgrades and process improvements. This interim role has been created to allow the current Head of FP&A more time to focus on this transformation. The interim will focus on BAU.
The JobT
his is a senior interim leadership role within the Financial Planning and Analysis (FP&A) function. As Head of FP&A (Finance Business Partnering), you will:
You'll play a key role in embedding a culture of strategic insight, operational excellence, and continuous improvement.
The Person
You'll be a qualified accountant with significant post-qualification experience in financial planning and analysis. You'll bring:
Essential Experience:
Essential Skills:
Desirable:
What's in it for you?
What to Do Next
If you're a strategic finance leader looking for a rewarding interim opportunity in a purpose-driven organisation, we'd love to hear from you.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company
My client is a small London-based charity.
Your new role
The role is for 12 months. Duties will include:
SALES LEDGER
Monthly invoices for existing and new clients (multi-currency)
Issuing credit notes when required.
CREDIT CONTROL
Monitor overdue debtors on a weekly basis and follow up with respective accounts departments.
Issue reminders as per the credit control policy.
Building client relationships and resolve queries.
Maintain and update debtors reports, including monthly analysis of aged debtors.
Update Salesforce regularly with finance information and email communications.
PURCHASE LEDGER
Raise / post and process invoices
Deal with purchase orders (multi-currency).
Purchase invoices on a daily basis.
Process employee and contractor expenses, with claims submitted accurately, within policy guidelines
Purchase invoices for sign-off and payment, ensuring all signing limits and authorisation requirements are adhered to.
Payment runs - twice per month
MONTH END TASKS
Balance sheet reconciliations.
Prepayments and accruals.
Journal postings.
Cashbook posting and bank reconciliations (GBP/EUR/USD/CAD).
What you'll need to succeed
In order to succeed, you will need previous experience in finance as well as strong systems skills. The client is looking for someone who is studying for a professional qualification.
What you'll get in return
In return, you will have the opportunity to work for a small charity with scope for development in a supportive team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic New Corporate Business Manager role. This position is pivotal in driving new revenue streams, building sustainable pipelines, and winning 6 figure partnerships. The successful candidate will lead efforts to secure new partnerships and driving income forward within this winning team.
Key Responsibilities
Person Specification
What’s on Offer
Salary: Circa £47,000
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Purpose of the job
As Major Donor Manager, you will support the delivery of UK Youth's major donor programme, cultivating high-value, long-term relationships with high-net-worth (HNW) individuals in support of UK Youth's mission and vision. You will build and manage a pipeline of major donors and prospects, working towards income targets that grow year on year, and play a critical role in securing unrestricted funding, programme funding and transformational capital investment.
This role requires a strategic, relationship-led approach and a deep understanding of major gift fundraising. You will work closely with senior leadership to ensure credibility, effective stewardship and meaningful donor engagement. The Major Donor programme prioritises depth of relationship and long-term value over short-term income targets, and you will be instrumental in embedding this culture across the organisation.
The role sits within the strongly performing and highly motivated Fundraising department, including events, corporate, trust and foundation fundraising.
Why work at UK Youth?
Every young person deserves a youth worker. UK Youth exists to make that a reality. As the UK’s infrastructure body for youth work, we support a network of thousands of youth organisations to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work for generations to come.
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. By joining UK Youth, you can help create a society that backs young people – through each spark, struggle and success.
Key responsibilities
Major Donor Fundraising and Pipeline Development
Cultivation, Stewardship and Events
Capital Appeal Support – Avon Tyrrell
Communications and Engagement
Strategy and Performance
Experience we're after
Proven experience in major donor fundraising, with a track record of cultivating and securing five or six figure gifts from HNW individuals.
Experience of building and managing a major donor pipeline from prospect identification through to solicitation and stewardship.
Experience of senior stakeholder management, including working with CEOs, trustees and senior volunteers.
Experience of managing a diverse workload with multiple deadlines, stakeholders and deliverables.
Experience of thinking strategically and developing compelling fundraising propositions aligned to organisational priorities.
Experience of delivering cultivation and stewardship events for major donors.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
Flexible/Agile Working
27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
Other training available in support of your personal and professional development
Pension scheme (currently UK Youth match employee contributions up to 5%)
Membership of our life insurance scheme which would pay-out up to 4 times your salary
Employee Assistance Programme to support employees both professionally and personally
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
IT equipment provided for the duration of contract
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 14th April 2026 at 23:59 (midnight)
Provisional Interview Dates: w/c 27th April 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.
The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.
Key responsibilities
1. Communications strategy & leadership
2. Content and digital communications
3. Media relations
4. Campaign communications & messaging
5. General:
Person specifications
Knowledge and experience:
Skills:
Personal attributes:
Desirable:
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
About applying
Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.
Working conditions
Position: Full time
Duration: one year contract, with possibility of extension, subject to funding
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO
Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.
The client requests no contact from agencies or media sales.
KEY RESPONSIBILITIES
User Support (1st & 2nd Line)
• Provide support via helpdesk, email, phone and in-person.
• Troubleshoot issues with Windows devices, peripherals and business applications.
• Support staff using Microsoft 365 Apps including Word, Excel, Outlook, Teams, SharePoint and OneDrive.
• Assist onsite and remote users with secure access to systems and services.
• Configure laptops, desktops and mobile devices (iOS & Android).
• Troubleshoot user phone issues
Systems Administration
• Assist administration of Microsoft Windows Servers in a domain environment, Active Directory, Group Policy, Entra-based AAD, and Intune.
• Support identity and access management including users, groups and permissions.
• Help maintain virtualised infrastructure (e.g. Hyper-V).
• Perform routine maintenance including updates, patching and monitoring.
Cloud Services & Microsoft 365
• Support Microsoft 365 services and administration.
• Assist with user provisioning, licensing and permissions.
• Support security controls and endpoint management.
Networking & Infrastructure
• Assist with network troubleshooting and device connectivity.
• Support switches, Wi-Fi infrastructure and basic firewall configuration.
• Contribute to infrastructure upgrades and improvements.
• Manage and monitor Backup systems
Web & Payment Systems
• Provide basic support for WordPress websites and hosting environments.
• Assist with troubleshooting online payment systems and liaising with providers.
• Support continuity of online services.
General IT Operations
• Maintain documentation, procedures and IT asset inventories.
•
Support onboarding/offboarding including device setup and account creation.
• Assist with IT projects, upgrades and rollouts.
• Liaise with external vendors and service providers.
Data Management & Security
• Understanding of the Principle of Least Privilege and applying minimum access required.
• Knowledge of data retention practices and secure lifecycle management.
• Familiarity with roles-based security models for systems and applications.
• Understanding of GDPR principles.
• Awareness of the protection and handling of personally identifiable data (PII).
• Managing and monitoring the organisation’s anti‑virus and anti‑malware solutions.
• Ensuring endpoints are protected, up‑to‑date, and compliant with security policies.
• Responding to alerts, quarantined items, and potential security incidents.
• Assisting with threat prevention measures, including application updates, secure configuration, and vulnerability mitigation.
• Supporting wider organisational security practices to maintain a safe and compliant technology environment.
Work Experience
• Significant proven experience in an IT support environment.
• Experience supporting Windows desktop environments.
• Experience supporting Microsoft Office / Microsoft 365 Apps.
• Experience administering Microsoft 365 and Active Directory.
• Experience within a charity or membership organisation (desirable).
• Experience supporting hosted websites and online services (desirable).
Qualifications & Professional Development
• Microsoft Certified Professional (MCP) qualification (achieved within the last 10 years), or equivalent Microsoft certification.
• Additional Microsoft, networking or cloud certifications (desirable).
Salary: £52,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 10:00am on Sunday 29 March 2026.
Job Information:
The Role
This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher.
You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.
As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years.
You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.
You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.
The Team
We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!
At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.
About You
You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail.
You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.


