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We’re looking for someone with experience in managing corporate partners of different levels, someone who can secure new income and spot different opportunities. And someone who can deliver high quality, tailored stewardship to support the development and retention of partnerships.
The Corporate Partnerships Officer (Account Management) is a key part of our Corporate Partnerships team. As part of Philanthropy and Partnerships, this role is key to helping Diabetes UK manage, and retain corporate partners, maximise fundraising opportunities, and ultimately work with partners to help us all work to a world where diabetes can do no harm.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
The role:
As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court.
You'll be on standby to visit customers in their home as well as occasionally attending court hearings.
Your responsibilities will include:
Delivering a comprehensive rent & service charge collection service across the region
Monitoring customer accounts for all tenures
Managing end to end processes
Engaging with external agencies including local authorities when needed
Managing evictions
To be successful in this role you'll need:
Knowledge and experience of either social housing, home ownership or the private rented sector
A working knowledge of welfare benefits
Excellent customer service skills
Experience in income management or debt recovery/collection is advantageous, but not essential
To be a self-starter with a proactive approach and possess the ability to work without close supervision
To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
As you'll need to travel in this role, having a car and full driving licence is essential.
The interviews will be taking place on Tuesday 30th June.
Apply today to be considered!
