Accounts payable team leader jobs
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Non Charity Employer
11 - 20
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.
The client requests no contact from agencies or media sales.
Thank you!
Join the Iona Community as our Financial Administration Team Leader, a pivotal role overseeing the day-to-day operations of our finance department. You will ensure accuracy, compliance, and timely financial processes, supporting the wider organisation and reporting directly to the Head of Community Resources.
We are looking for someone self-motivated, flexible, and able to work independently and as part of a team, experienced in using Xero, with strong organisational skills, attention to detail, and effective time management.
Key Responsibilities include
- Lead the daily operations of the finance administration function
- Support weekly, monthly and year-end processing and reports
- Support for annual audit, respond to queries and collate documentation
- Assist with annual budgeting and provide budget spend reports to senior managers
- Oversee processing of sales ledger, purchase ledger, expenses and monthly journal inputs
- Assist in filing financial, regulatory and legal information with statutory bodies as and when required
- Supervisory responsibility for the Finance Administration Assistant.
Why Join Us?
- Generous holiday allowance — 37 days pro-rata, including public holidays.
- Membership for NEST pension scheme.
- Home working with regular meetings in Govan, Glasgow and occasional meetings on Iona.
- The opportunity to develop our systems
- Friendly colleagues.
Registered Charity
21 - 50
We believe in the transformational power of community to change lives and that work for justice, peace and an equitable society is a matter of urgency
The client requests no contact from agencies or media sales.
Thank you!
Post: Head of Finance
Salary & Band: £43,000 to £52,500
Department: Finance Team
Contract: Permanent
Hours: Full-time, 39 hours per week
Line Manager: Chief Operating Officer
Reports From: Finance Team
Location: Coventry
Applications close: 3 March 2026,Interviews: w/c 16 March
PURPOSE OF ROLE:
The Head of Finance will report to the COO, and work closely with the Senior Leadership team, supporting the Theatre’s strategic objectives and decision-making. The postholder will provide strategic and operational leadership to a small and dedicated finance team and will be responsible for the financial management of the Theatre and its subsidiaries, in alignment with organisational strategic plans and budgets, and in compliance with Charity and Company accounting standards and practices. This role is hands on and works closely with each department.
Key Objectives
- Working with the COO to provide Strategic Management: Budgeting, forecasting, and long-term financial planning.
- Oversee day to day financial operations, leading and managing the Finance team
- Support the COO to ensure regulatory requirements of all statutory bodies are met, especially in relation to charity accounting regulations
- Managing statutory accounts, external audits, and specialist areas like VAT and Theatre Tax Relief.
- Implement efficient and effective Finance reporting to meet the evolving needs of the business, supporting deep dive analysis for the Executive team where required
- Working with the COO, and SLT on risk management
This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time
Responsibilities
Financial Leadership and Strategy
- Lead and deliver the financial strategy for Belgrade Theatre to ensure long term financial sustainability.
- Support the COO in shaping financial planning and risk management.
- Prepare annual budgets, forecasts, and cash flow plans aligned with strategic priorities.
- Provide financial analysis and insight to support organisational decision making and business planning.
- Deputise for the COO when required.
Financial Operations and Systems Optimisation
- Oversee and continuously improve financial processes and systems
- Work with external contractors and internal teams to support integration projects between EPOS, CRM, and accounting systems, reducing manual processing and improving data accuracy.
- Proactively identify opportunities for further automation, system improvements, and app integrations that enhance control, reduce costs, or increase capacity.
- Ensure efficient month-end and year-end processes, including reconciliations, accruals, and reporting.
- Maintain oversight of ledgers, payroll, VAT and banking arrangements.
- Ensure compliance and accuracy in grant and restricted fund accounting.
Reporting and Analysis
- Produce monthly management accounts for the COO and work with the COO to produce quarterly reports for the Finance Committee and Trustee Board meetings.
- Report on performance against budget, forecast, and prior year, including cash flow and balance sheet commentary.
- Provide clear and concise analysis and recommendations to support decision making.
- Oversee preparation of detailed project and grant reports for funders and assist the development team with the financial aspects of fundraising bids.
Governance, Compliance, and Risk
- Manage the audit process, ensuring delivery of compliant and timely statutory accounts in line with Charity SORP and Companies Act requirements.
- Act as key point of contact for external auditors, HMRC, and other regulatory bodies.
- Work with senior colleagues to ensure appropriate financial controls, risk management, and business continuity plans are in place.
- Maintain awareness of developments in charity finance legislation and best practice.
Leadership and Team Development
- Line manage and develop the finance team.
- Provide leadership, guidance, and professional development, building a collaborative and accountable team culture.
- Work closely with colleagues across departments to improve financial literacy and promote robust financial management across the organization
General
- Work at all times within the Theatre’s policies, including but not limited to our Equality, Diversity and Inclusion, Dignity at Work, Environmental, Health and Safety and Code of Conduct for Staff
- Develop a strong understanding of the Belgrade Theatre brand, act as an ambassador for the Theatre in general
- Act as the central point of contact for all staff, partners, local authorities and suppliers in connection with Finance related activities
- Work in line with the Belgrade’s core values of inclusion, collaboration, evolution and authenticity
Undertake any other duties which are consistent with the function and seniority of the role including:
- supporting the Executive in delivery of the strategic aims of the business.
- attending staff meetings and training courses
- supporting Guest Nights and Fundraising events
What We Are Looking For
EXPERIENCE
Essential:
- Significant, proven experience in a senior finance role, including both strategic and hands-on delivery (qualified accountant ACA, ACCA, CIMA).
- Experience working with modern cloud-based accounting systems.
- Proven ability to design and embed effective financial controls and processes.
- Experience producing management accounts, budgets, forecasts, and cash flow reports.
- Experience liaising with auditors and preparing consolidated statutory accounts under Charity SORP.
- Strong financial and analytical skills with excellent attention to detail.
- Ability to work strategically while remaining hands-on in delivery.
- Proactive problem-solver with a track record of delivering system and process improvements.
- Excellent communication and presentation skills; able to explain finance clearly to non-financial colleagues.
- Collaborative, supportive management style with the ability to motivate and develop staff. Experience of leading a small team.
- High level of integrity, professionalism, and resilience, with the ability to work under pressure and manage competing priorities.
- Commitment to the mission and values of Belgrade Theatre.
Desirable:
- Experience in theatre accounting, Theatre Tax Relief (TTR), and the TTR claims process.
- Experience preparing consolidated management and statutory accounts.
- Experience with Access, or similar modern finance tools.
- Familiarity with CRM and EPOS systems and integration projects.
- Experience in VAT for charities, including cultural exemption.
- Experience of working with Funders, e.g. Arts Council England.
- Experience managing through organisational change
Other Information
- The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters
- Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement
- On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK.
- The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work
- Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bar
- Start date: ASAP
- Probationary period: Three months
- Notice period: Four weeks during probation, three months following
- Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime
- Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager
- Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available
- Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 30 days plus 8 Bank Holidays
- Location: This role is based at the Belgrade Theatre in Coventry.
How To Apply
Upload Your Up-To-Date CV
Provide A Cover Letter
Your covering letter should include why are you interested in this post (e.g. what qualities you think you can bring to the job, your relevant skills, any additional information you feel supports your application).
We recommend that you tell us what you can about yourself, with reference to the Job Description & What Are We Looking For sections. Please also include any relevant qualifications or training courses attended.
Your covering letter should be no more than two sides of A4/500 words
Alternatively, we can accept applications in other formats, including voice note or video.
Your video/voice note of no more than five minutes in length.
What Has Attracted You To This Role And Why You Want To Work For The Belgrade Theatre?
"We truly appreciate your interest in joining our team. We reserve the right to close this vacancy early if we receive a sufficient number of applications."
Our Commitment to Equality
The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.
We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.
If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us
with the subject line ‘Application Assistance’. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.
If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
Please complete our monitoring form via this link: Diversity and Equal Opportunities form.
“At the Belgrade Theatre, we are dedicated to creating an environment where everyone has equal opportunity to thrive andcontribute to telling powerful, diverse stories that reflect us as a vibrant community.”
Winner of Best New Play at the UK Theatre Awards and nominated for Best Production at the Black British Theatre Awards.
Thank you!
Are you driven by using financial insight to influence decision and strategy?
Join a growing business for good, that supports charities access high‑quality finance and operations support. As they expand their London presence, they're looking for an experienced Finance Business Partner to lead financial delivery for a portfolio of charity clients. This is a role with real autonomy, variety, and influence.
About the Role
This is a genuine business partnering position where you’ll take ownership of the end-to-end finance function for your portfolio, acting as the primary financial contact and trusted advisor to senior charity leaders. Based in their Westminster hub and connected to the wider team remotely, you’ll play a key role in strengthening financial resilience across multiple impactful organisations.
You will:
· Prepare and present monthly management accounts with clear insight
· Lead budgeting, forecasting and long-term financial planning
· Present financial updates to Executive Teams and Boards, offering constructive challenge
· Support funding bids and donor reporting with strong financial modelling
· Produce year-end accounts and manage auditor/examiner relationships
· Support and line-manage at least one Finance Assistant,
Every day, you’ll help charities make confident, data-informed decisions that protect their mission and future.
About You
We’re looking for a confident, commercially minded finance professional who enjoys variety, responsibility and building meaningful relationships.
You will bring:
· Professional qualification (ACA/ACCA/CIMA) or equivalent experience
· Strong experience producing management accounts and external reporting
· Confidence presenting financial information to senior leaders and Boards
· Experience with SME accounting systems (Xero and/or QuickBooks ideal)
· Strong organisational skills and the ability to manage multiple clients
· Aptitude for working autonomously and making sound decisions
· Excellent communication skills, able to translate numbers for non-financial colleagues
· Experience in or alongside the charity sector (desirable but not essential)
You’ll thrive if you enjoy problem‑solving, autonomy, and being a steady, trusted presence for purpose‑driven organisations.
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.
Recruitment Agency
1 - 5
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Thank you!
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Finance Manager.
The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.
As a fully qualified accountant, you will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. Your leadership will help ensure long-term sustainability and support informed decision-making at every level.
Beyond core financial management, this role offers the opportunity to shape broader organisational development. The Finance Manager will work closely with TLG’s commercial subsidiaries - Hope Park Business Centres and Hope Park Workspaces (Salford Quays) - providing financial oversight, analysis, and strategic advice to help these ventures thrive. The success of these income‑generating enterprises plays a key role in funding and expanding the charity’s work with children, young people, and families.
This is an exciting opportunity for a confident, forward‑thinking finance professional who wants to make a meaningful impact - both in strengthening financial performance and in supporting a mission that transforms lives.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time or full-time (0.8-1 FTE, 30-37.5 hours)
Closing Date: Thursday 12th March
Initial Interviews: Wednesday 18th March – Online
Final Interviews: Monday 30th March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of corporate partnerships
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We are seeking a Head of Corporate Partnerships to transform and scale our corporate income. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site, with the remainder worked remotely.
This is a pivotal leadership role responsible for developing and delivering an ambitious corporate fundraising strategy that builds a sustainable pipeline of six and seven-figure, multi-year partnerships.
You will diversify and grow income across strategic partnerships, charity of the year initiatives, corporate grants, commercial partnerships and innovative new opportunities — securing long-term, transformational support for Sense.
What You’ll Lead
Strategic Income Growth
- Develop and deliver an ambitious corporate fundraising strategy.
- Build and manage a sustainable pipeline of multi-year six and seven-figure partnerships.
- Diversify corporate income streams to ensure long-term resilience.
- Develop compelling, high-impact proposals and presentations that inspire corporate investment.
Leadership & Culture
- Lead, inspire and develop a high-performing corporate partnerships team.
- Coach managers to drive accountability, innovation and continuous improvement.
- Model inclusive, values-led leadership and embed co-production in how we work.
- Act as a key member of the senior leadership team, aligning corporate strategy with organisational goals.
Performance & Governance
- Take full accountability for budgets, forecasting and income targets.
- Monitor KPIs and performance indicators, taking action to ensure success.
- Lead cross-team strategic projects to strengthen collaboration and shared learning.
- Ensure compliance with the Fundraising Regulator Code of Conduct, GDPR and data protection requirements.
About You
You are a strategic and commercially astute fundraising leader with a proven track record of transforming corporate income.
You will bring:
- Demonstrable success in securing and managing six and seven-figure, multi-year partnerships.
- Experience leading both new business and account management functions.
- Significant leadership experience within the not-for-profit sector.
- Strong financial acumen, including budgeting, forecasting and performance analysis.
- Experience using data and insight to drive decision-making (ideally Power BI, MS Dynamics or similar).
- Outstanding communication, negotiation and presentation skills.
- A values-led leadership approach that authentically includes people with lived experience.
- The ability to operate confidently within a large, complex organisation.
You will also be willing to travel across the UK and attend occasional evening and weekend events.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Registered Charity
More than 1000
We believe that every disabled person should have the opportunity to connect with others and be included in the world.
Thank you!
Job title: Safeguarding Lead
Reports to: Head of Bereavement Services
Salary: £33,120
Location: Hybrid working with 2 days a week in the office depending on location.
Hours: Full Time, 37.5 hours, Monday-Friday.
Post No: 2WSFT01
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.
We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.
Main duties:
Safeguarding Leadership & Case Management
- Act as the first point of contact for all safeguarding concerns raised internally or externally.
- Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
- Maintain accurate and confidential records in line with GDPR and 2wish policies.
- Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
- Ensure timely escalation of high‑risk cases to the senior leadership team.
Support to Families & Vulnerable Individuals
- Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
- Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
- Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
- Contribute to safer engagement strategies for young people attending support sessions or activities.
Safeguarding at Events
- Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
- Provide on‑the‑day safeguarding cover at key events when required.
- Support staff and volunteers in managing disclosures or concerns arising during events.
Policy, Procedure & Compliance
- Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
- Ensure compliance with Charity Commission safeguarding expectations.
- Conduct audits and spot checks to assess safeguarding practice across 2wish services.
- Contribute to risk assessments, incident reviews, and continuous improvement processes.
Training & Capacity Building
- Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
- Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
- Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.
Partnership Working
- Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
- Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality,
- Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent and full-time
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Free tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing Date: 13 March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
