Accounts volunteer roles in farnborough, hampshire

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:

• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.

This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.

Time commitment:

• five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.

Trustees are also invited to attend Endometriosis UK events.

We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.

If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.

Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.

We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.

We are actively seeking new Trustees for the Acorn Youth Community & Sports Centre in Barton.

We are a charity organisation that has been established since 1965 and was originally created for the youth of Barton. Over the years we have developed the centre into a thriving Youth, Community & Sports Centre.

The centre has been supported by local people who have given us their precious time which has made us who we are today. Now we need YOU! We are seeking fresh eyes and support to bring the centre to the next level. Can you give some of your time and share ideas to further the longevity and success of our centre.

Job Summary
The Trustee plays a pivotal role in overseeing the governance and strategic direction of the organisation. This position requires a dedicated individual who is passionate about our mission and committed to ensuring the effective management of resources. The Trustee will work collaboratively with other board members to enhance organisational performance, engage with stakeholders, and promote our objectives within the community.

Responsibilities

• Attend board meetings, usually 4 per year, and actively participate in discussions regarding organisational strategy and policy.
• Foster relationships with key stakeholders, including donors, community leaders, and partners to enhance public relations and fundraising efforts.
• Engage in relationship management to strengthen connections with existing supporters while identifying potential new funding sources.
• Support the development of strategic plans that drive organisational growth and sustainability.

Skills

• Strong relationship management skills, demonstrating an ability to build rapport with diverse stakeholders.
• Excellent public relations capabilities, with a knack for communicating effectively both verbally and in writing.
• Proven customer service skills, ensuring that all interactions reflect positively on the organisation.
• Experience in fundraising activities, showcasing an understanding of donor engagement strategies.
• A keen interest in market trends related to non-profit organisations and community engagement initiatives.

This role is ideal for individuals seeking to make a meaningful impact within their community while utilising their skills in governance, relationship building, and strategic oversight.

Please note, this is a voluntary position.

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.

Spinal Muscular Atrophy (SMA) is a rare, genetic neuromuscular condition causing progressive muscle wasting (atrophy) and weakness leading to loss of movement.

Our current chair has been in the position for 6 years and after serving their maximum term, we are seeking a new Chair to lead the charity and help us deliver our four year strategic plan ‘Building a future together’.

The chair provides a pivotal role in ensuring the charity has a well governed organisation, strong staff team and board with clearly defined roles and responsibilities, with one shared goal of working towards the organisational mission underpinned by our values and principles.

The chair will support the CEO and ensure that the board functions as a unit and works closely with the senior leadership team to achieve agreed objectives. From time to time the chair will act as an ambassador and the public face of the charity in partnership with the CEO. An effective chairperson is a key player in ensuring effective governance for the charity. 

This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you.  We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.

Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.