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Closing in 7 days
MSI Reproductive Choices UK, Multiple Locations (Hybrid)
£25,528.0 per year
Posted today Apply Now
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Rotherham, South Yorkshire (Hybrid)
£25,528.0 per year
Full-time or part-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Join our award‑winning contact centre and play a vital role in supporting people when they need it most.

Contract: Permanent
Hours: 37.5 per week
Salary: £25,528.04

Role is advertised as Customer Service Advisor however the job title will be Client Care Coordinator 

Why You’ll Love Working With Us

 

Financial Benefits
Blue Light Card discounts, up to 5% employer pension contribution, and long‑service recognition.

Health & Wellbeing
Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.

Work–Life Balance
A paid day off for your birthday, consistent scheduling, and competitive family‑friendly benefits.

Career Growth
Paid training, opportunities for accredited development, and clear pathways for progression.

 

The Role

This is not a cold‑calling role. You’ll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.

We’re looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you’ll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.

Training & Working Pattern

 

Your journey begins 14th September 2026 with 4 weeks of onsite training (Mon–Fri, 8AM–4PM).
After 5 months onsite, you’ll have the option to move into hybrid working.

Shifts run between 8AM and 8PM, with an alternate Sunday shift

Ready to join a contact centre that truly makes a difference?

Apply now and start your journey with us.

Organisation
MSI Reproductive Choices UK View profile Organisation type Registered Charity Company size 501 - 1000

We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.

MSI Reproductive Choices UK logo Play
MSI-Nursing-Times-award-pic-745x420.jpgMSI-Reproductive-Choices-UK-20230612_0769-tiny.jpgImage-12.png-tiny.jpgMSI-Reproductive-Choices-UK-20230605_0302-scaled.jpg
Refreshed on: 31 July 2026
Closing date: 07 August 2026 at 16:10
Tags: Customer Service, Customer support