HideOut Youth Zone’s state-of-the-art £6.6m facility opened in September 2020 to provide an engaging and inspiring place for thousands of young people aged 8 – 19 (up to 25 for those with additional needs) to spend their leisure time. Open 7-nights a week, 52-weeks a year plus school holidays, the Youth Zone’s incredible facilities include a 3G pitch, skate park, 30ft climbing wall, boxing/mixed martial arts gym, 4-court sports hall, sensory room, fitness suite, recreation area and dance, arts, music and media suites and much more.

Manchester has higher than the national average rates of young people 16-18 who are NEET but the Covid-19 pandemic has only intensified this issue and increased risks of young people not securing a positive post 16 destination. This new, exciting role within HideOut Youth Zones management team, will provide the right candidate with an opportunity to establish and shape the youth zone’s employment and enterprise offer. This offer will not only target those young people locally aged 16-18 who are not in employment education or training (NEET) but also develop an early universal information advice and guidance service for young people aged 13+ in parallel with our core youth work offer.

Candidates must:

▪ Have extensive experience of delivering Enterprise and Employability activities to young people aged 8 to 19 (or up to 25 for those with additional needs) in a variety of settings

▪ Be able to engage vulnerable, disengaged or hard to reach young people

▪ Have experience of managing partnerships with employers and training providers

▪ Demonstrate a strong commitment to young people and have the ability to engage and build positive relationships

▪ Be passionate about the aims and mission of HideOut Youth Zone and East Manchester

A role profile with person specification can be found on our website.

This is truly a fantastic opportunity to be part of the HideOut team and to help to create a long-lasting legacy for young people in the area.

In accordance with our Child Protection and Safeguarding procedures, the position requires an enhanced DBS check.

HOW TO APPLY

Please complete a HideOut Youth Zone Application Form and email together with a copy of your up-to-date CV

Deadline for applications: 9am, Thursday 18th March 2021

We place huge value on equal opportunities and encourage applications from candidates of diverse backgrounds, communities and abilities. The one thing we all have in common is our desire to raise the aspirations of young people across the country.

For further information about HideOut Youth Zone please visit our website and follow us on Twitter.

Community Regen has an exciting opportunity for an energic and creative engagement practitioner to work 3 days a week on a project in Cambridge and 2 days managing and delivering key projects, contracts and commissions for Community Regen. The role will also involve some working from home as well as some evening work.

Working as part of a small team, the Coordinator will be responsible for bidding, planning, coordinating, delivering and evaluating key projects. The role will involve engaging residents, businesses and partners to develop initiatives and projects that benefit local communities. The position requires an experienced and approachable community engagement/development practitioner who can engage communities, develop and support projects and initiatives as well as being a good communicator, writer, and able to generate new partnership and project opportunities.

Do you have excellent customer relations skills to co-ordinate our training requests UK wide, and strong admin skills that can help the team in our Scotland office?  Perhaps you are particularly looking for a part-time role?

We are now recruiting to fill the position of a Training and Office Administrator whose key responsibilities will be to:

• Organise and take bookings for training and site visits, liaising with LtL Staff and Professional Network teams.

• Provide general admin & finance admin support to the LtL team to ensure the smooth and efficient running of the Scotland office.

If you are interested in this role and would like to know more, please download the information pack to see the full job description and person spec, and how to apply.

The deadline for applications is 9 am on Friday 5th March and interviews will be held via Zoom on Wednesday 17th March, 2021.

Education Coordinator

Working for a national Association, this is a fantastic opportunity to join our client's in-house education team based near Gloucester. The Association delivers a full programme of courses contributing to the Continuing Professional Development of veterinary surgeons and veterinary nurses.

Responsibilities:

The Education Co-ordinator will participate in and contribute to the effective organisation, delivery, resourcing and marketing of the Association’s accredited educational programmes.

This is a varied role and duties will include managing student enquires and enrolments, manage scheduling and implementation of their accredited programmes, through liaison with speakers, supervisors and mentors, as well as venues and equipment suppliers. Assist in the organisation of formal examinations, host their online lectures and webinars, update and maintain their learning platform.

Requirements:

• Proven experience of working in a busy administration environment.
• Previous experience of the co-ordination, delivery and hosting of professional training/events and/or experience of maintaining student records in an academic setting is desirable.
• An awareness of educational learning platforms/technology is advantageous but not essential, as training will be provided.
• Initiative, flexibility and the ability to communicate effectively, both orally and in writing, are essential. A high degree of accuracy whilst working under pressure is vital, as well as eagerness to learn. A good working knowledge of Microsoft packages is also important.
• The successful candidate will preferably have a related qualification, ideally in business administration and/or events management.
• The candidate must be flexible to occasionally work outside of normal office hours and occasionally travel throughout the UK, with potential travel abroad.

About our client:

They are a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research and developing policy. Each year they deliver numerous education courses, host the largest small animal Congress in Europe, publish books, manuals, apps and magazines.

Location: Quedgeley, Gloucestershire, GL2 2AB

Job type: Full time, Permanent, 40 hours per week

Salary: £20,691 and £22,880 per annum

Benefits: include 23 days holiday, contributions towards Group Personal Pension, Life Assurance and Health Insurance.

Closing date: 12th March 2021

You may have experience of the following: Administrator, Admin Assistant, Office Administrator, Administrative Assistant, Office Assistant, Customer Service, Administration Assistant, Administration, Customer Service Administrator, Data Entry, Education Coordinator, Education Officer, etc.

Ref: 97245

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have no where else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract. 

• Oversight of preparation of bedrooms, folders and paperwork for new clients

• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.

• Maintaining, and developing as needed, local service links and contacts

• Oversight of health and safety checks at the property

• Keeping stock of welcome packs and manage donations at the accommodation

• Administrating petty cash use at the accommodation

• Oversight of Client Management System (CMS) tracking support hours and case management

• Administration of caseworkers/support workers and volunteer’s rota at the accommodation

• To ensure the staff/client and communal and private (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas

• To organise weekly activities for clients and be a link for those accessing activities in the local area

• To help resolve any on-going issues in the accommodation

• To oversee and help source any health and wellbeing needs in the accommodation

• To encourage feedback and respond to action points raised by clients about the accommodation

• To oversee activities being implemented for clients e.g. holidays, half-term etc

• To organise day to day running of shifts such as appointments, staffing levels and client’s needs

• To carry out on call as designated on the rota

• Management of caseworkers  in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.

• Be the first point of contact for your team.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe House and any legislation

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.

Standing Together Against Domestic Abuse (STADA) are looking for a Domestic Abuse Court Coordinator to support the Specialist Domestic Abuse Courts (SDAC) coordinated by STADA and the wider Criminal and Civil Justice work at STADA, including the national Mentor Court Project.

STADA coordinates the ground-breaking Coordinated Community Response to domestic abuse in West London and the SDACs are part of a multi-agency partnership approach to domestic abuse in the Criminal Justice System. 

The position will require you to work closely with our Criminal Justice Programme Managers, Project Officer and other members of the team and our partner agencies including Police, CPS, HMCTS and domestic abuse support agencies.

A working understanding of the Criminal Justice System and how cases of domestic abuse progress through the system, including the key measures available to protect victims and hold defendants to account is essential for this post.

You will need to be highly organised with strong written and verbal presentation skills, including an ability to produce project resources, reports and briefing papers.  The position requires highly proficient I.T skills in Word, Excel and database recording systems as well as experience of coordinating and facilitating meetings and events.

Work Location: 

 A combination of:

· Remote working

· STADA office at Hammersmith

· Westminster Magistrates Court

· Area West Met Police Public Protection Unit (as required)

We welcome and encourage applications from Black, Asian and Minority Ethnic candidates.

**Start dates available in August 2021**

This is a paid, dynamic, one year opportunity to develop coaching and leadership skills whilst bringing about social transformation in the local community as a powerful expression of the Christian life and faith.

In partnership with various churches we are recruiting for a Graduate Coach to join our Spear teams. This is an amazing opportunity to join our experienced and passionate team of coaches who each work as part of a local church in a number of locations to deliver the Spear Programme, equipping and empowering unemployed 16 – 24 year olds to overcome disadvantage and turn their lives around by moving into sustainable work or further education.

What will you do?

- Coach on Spear Foundation

The year-long programme kicks off with Spear Foundation, a 6-week initial phase running 6 times a year at each Centre. We coach disadvantaged young people around skills and mindsets to support them in returning to work or education, and equipping them with the skills to stay there. You’ll be given all the training needed to deliver this, preparing and coaching group and 1-1 sessions, and support the daily administrative function of the programme. You’ll also oversee the Spear Celebration Events at the end of each programme, assigning roles, organising volunteers, and planning equipment/resources.

- Spear Career

You’ll meet with trainees 1:1 on a weekly basis as part of this ongoing programme offered to those who complete Spear Foundation, supporting them to stay in work and progress over the year that follows.

- External Relationship-Building

You’ll purposefully build relationships with relevant professionals at local organisations, and communicate directly with young people, to encourage referrals onto the Spear programme.

- Intentional Church Community

Spear Graduate Coaches are directly employed by the partner church at which their Centre is based, meaning you’re part of a vibrant church staff team and submerged in an exciting faith community, whilst remaining robustly supported by the Resurgo coaching team and expertise. Part of your role is establish a personal presence within the community as your regular place of worship, and build a strong and committed network of supporters in the partner church to help source employment, funding and volunteer opportunities for Spear. You’ll also have the opportunity to work with church staff to engage trainees in the wider church programme, helping them find community and explore life’s big questions.

What will you gain?

- Christian Leadership Skills  through continual feedback, vulnerability, and challenge, and have opportunities to practise these skills in regular staff prayer meetings for both Resurgo and the church, as well as in Spear team meetings and events. 

- Social Impact Awareness – you’ll gain a working understanding of the issues affecting your church’s community, work with the church to tailor Spear accordingly and understand effective and meaningful ways of measuring this impact.

- Excellent coaching capability, through the iLM accredited 5-day ‘Coaching for Leadership’ programme. You’ll continue to develop your coaching skills while delivering the Spear programme through intensive on-the-job support and weekly 1-1 mentoring.

- Management skills, so that you have the skills and confidence needed to become a Lead Coach within a year, and then a Spear Centre Manager within 3 years, with responsibility for Centre staff, young people and outcomes.

Person Specification

Please see the Team Guide on the 'work with us' page of our website for the kind of person who thrives with us; below are a few things we’re particularly looking for in this role: 

• Effective interpersonal skills and high emotional intelligence, a sense of humour and sense of fun!
• Excellent communication skills, confident face to face communication, and a great telephone manner.
• Desire to grow and learn spiritually and as a leader, including a desire to learn and understand coaching technique.
• Ambitious and self-motivated with good time management skills and the ability to prioritise workload, exercise initiative and work well under pressure.
• A-levels or equivalent are essential; degree level or equivalent qualifications desirable.

Working requirements, salary & benefits

• Starting salary £20,500 in London centres, dependent on location and experience, plus pension scheme. An additional bursary of up to £5,000 is available for BAME candidates, as we work with many young people from BAME backgrounds and so particularly encourage applications from potential coaches from backgrounds similar to that of our trainees. Further information is available from our People and Culture team.
• One year fixed term contract with potential for renewal and excellent progression opportunities - we aim to give all Graduate coaches the skills and training to progress to manage one of out Spear centres, within 3 years.
• Full-time Monday to Friday, 9.30am – 5.30pm
• Flexible locations - please specify your preferred Spear centre on your application
• 25 days annual leave.
• Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party).
• Excellent staff development and training opportunities, including accredited coaching and leadership training 
• There may be a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
• We offer an Employee Assistance Programme (a confidential support service for staff)
• A DBS check will be requested in the event of a job offer

In 2017 Resurgo won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes. 

If you are passionate about supporting young people to reach their potential, we want you to join our partnership! Bonny Downs Community Association (BDCA) and Renewal Programme (RP) have come together in an exciting new youth project and are seeking 2 x experienced Youth Co-coordinators to provide the young people of Newham with spaces to enjoy, support to achieve their best, and opportunities to make a positive difference in their community.

About us

BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community”.  The Renewal Programme has also been working in the borough for 50 years and is passionate about investing in community and supporting people to rise through dignity, inspiration, and empowerment. Together we have a combined track record of over 70 years’ Newham focussed service delivery. including local club youth provision. holiday activities, evening drop-ins, sports activities and youth leadership programmes.

About the roles

These new posts offer an exciting opportunity to play a driving role in launching a new package of services for young people across the economically disadvantaged but beautifully diverse East Ham area of Newham. Each role is 36 hours per week and for an initial fixed term period of 2 years pending further funding. Please see the full job descriptions and person specifications attached and do note an enhanced DBS check will be required.

Our ideal candidates will have significant youth work experience, a passion for working with young people from diverse backgrounds and a high level of motivation to develop an excellent and impactful youth offer.  You will be excellent relationship builders that are enthused by partnership working, and given current circumstances you will also need to be creative in your approach to adapt youth engagement offers safely and in line with Covid-19 restrictions. You will need to demonstrate that you are professional, organised, efficient and able to manage our sessional youth staff, sports coaches, junior leaders and workshop providers. You will also have a robust understanding of safeguarding policy and procedures.

With one role based predominantly at BDCA (London E6) and the other at RP (London E12), you will work together to plan, lead, manage and evaluate sessions in venues across the East Ham community, ensuring project outcomes are effectively delivered. Key shared project outcomes are:

• Provide safe places to enjoy = at least 6 venues will be open for a total of 1759 hours of youth activities each year.
• Increase youth engagement = Each year, at least 495 unique young people will access our regular activities and accredited courses and feel a greater sense of community connection as a result.
• Grow youth leadership = Each year, at least 45 young people will receive intensive year-long support to achieve their best and build their hope and agency to make positive change in their own lives and in their wider community too through accredited youth leadership courses and social action campaigns.
• Deliver inspiring and diverting activities = Each year, the programme will deliver at least 25 co-produced activities including sports, creative arts, wellbeing workshops, free play, tuition support, educational workshops, offsite trips, training and mentoring.

Each role will however have slightly different areas of responsibility as follows:

Youth co-ordinator 1 (BDCA)

This post holder will be specifically responsible for coordinating: four outdoor MUGA sports sessions and one outdoor BMX session per week; year round Saturday volunteering sessions for young sports leaders; support to complete Duke of Edinburgh award scheme led by specialist partner and an annual music production project led by specialist provider. They will also be directly delivering: three virtual activity videos per month; two annual residentials for 15 participants; three-week summer volunteering placement with accredited Sports Leadership Award for 30 participants; monthly Stepping Up life skills training and social action campaign planning workshops plus regular mentoring calls for 15 participants; annual music premiere event for up to 100 attendees; and 10 day trips per year for up to 15 participants.

Youth co-ordinator 2 (RP)

This post holder will be specifically responsible for coordinating and delivering five evening youth clubs per week including a tuition club, journalism club and three drop-in free play sessions with creative workshops. They will be charged with leading the project’s monthly youth forums during the above sessions and also supporting participants to attend borough-wide Youth Citizens Assemblies and Area Youth Forum meetings. So as well as delivering high quality inclusive activities in safe supervised spaces, this new Project Coordinator will focus on increasing access to platforms where youth voices can be heard and younger leaders are supported to help steer local services to boost engagement and impact.

Application process: Please apply by attaching an up to date CV AND covering letter (max 2 pages, applications without cover letters WILL NOT BE CONSIDERED) demonstrating how your skills meet the Job Description and Person Specification and why you are interesting in applying for the role. If your application preference or request is for one specific role over the other then please state this in your cover letter otherwise we will assume you wish to be considered for either role within a single application. We are also willing to consider job share applications for each role from strong candidates

Application deadline:

Please note there is no fixed  closing date, but we are keen to recruit to these posts as quickly as possible and so early applications are very much encouraged. We will invite interviews and begin the selection process on a rolling basis, with the aim to have the positions filled as soon as appropriate candidates are identified.

Equal Opportunities Statement

Both BDCA and RP are committed to recruiting high quality candidates whose skills and experience are most suited to the jobs on offer regardless of sex, race, colour, ethnic or national origin, religion (or beliefs), marital status, sexual orientation, disability, age or political affiliation.

Are you a qualified Quality Assurance officer, with a passion for supporting staff on their education and development journey? Nightingale Hammerson is a leading OUTSTANDING care provider, who has ambitious plans to deliver a range of accredited education programmes with partnership organisations.

We are currently looking to recruit an individual who will support our Education and Development manager on a range of programmes for our care and support staff. 

Role responsiblities

Your key areas of responsibilities will be;

• To work alongside the Education and Development manager to support education activities through our online learning platform.
• To plan, carry out and record all IQA activities according to Quality standards, policies and procedures. This will include carrying out observations, portfolio sampling, assignment sampling and other checks.
• To provide support to individual assessors, tutors and mentors within the organisation to ensure high quality assessment practice.
• To support the E&D manager with the planning, execution and evaluation of the education and development plans.
• Liaise with external organisations in order to build joint educational programmes.
• Support the Care Home Education Centre implementation plan and accreditation process.

Skills and experience

We are looking for someone who has;

• An Assessor and IQA qualification and relevant occupational competence
• Experience of delivering training and support
• IT Literate
• Committed to continuous improvement.
• Ability to communicate well and effectively with colleagues and clients
• Accurate with good attention to detail in all areas of work
• Proactive with a willingness to learn, help others and take on tasks using own initiative
• In-depth knowledge of Apprenticeship programmes including framework requirements, IQA processes and assessment methods

This role will be subject to an enhanced DBS check. It will require travel to our two London sites in Wandsworth (SW12) and Barnet (N2). Applications will be reviewed on receipt, and the vacancy may be closed early if a suitable candidate is appointed.

We are seeking a confident and highly motivated individual to join our HR team, in working to support the organisation's mission to prevent homelessness and help vulnerable and socially excluded people to transform their lives. 

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment. 

As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs.  You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle. 

You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation.

To succeed, you will have experience of working in a busy office environment or HR team and providing a high standard of customer service.   You will also have strong interpersonal, verbal and written communication skills with the ability to build good working relationships.Strong I.T skills and experience of using computerised HR or office information systems/ databases are also required.  As is the ability to effectively manage your workload and information securely and confidentially. 

 In return, we will support you to develop in your role and provide you with opportunities, to gain practical experience in some of the other HR areas within the department.

Closing date: 14th March 2021(at Midnight)

Interviews to be held on: 23rd or 24th March 2021

This post will require a Basic DBS check to be processed for the successful applicant.   

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.

The REMA Centre Counselling Service is a local mental health charity that is part of the work of London School of Theology (LST). This busy, well-established, BACP-accredited counselling service is for people across Hertfordshire.  The service also provides training placements for students on LST’s Theology and Counselling BACP-accredited degree programme.

LST is recruiting a Counselling Services Manager to lead, coordinate, develop and expand the service at the REMA Centre.This is a management position in a thriving organisation requiring an experienced practitioner who has BACP Accredited membership. Preference will be given to candidates who also have NCS or ACC Accredited membership, UKCP or BPC registered membership or are a counselling psychologist registered with the HCPC. 

It is essential to have experience of integrative counselling, management and working within an organisational setting, together with a willingness to embrace and develop a broad range of counselling models.

The job requires high levels of professionalism and leadership and management skills.

The full job description, person specification and applications details can be found on our website.

LST is a Christian School and as such it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

The Limehouse Project (LHP) is a thriving grassroots organisation with a history of servicing the Limehouse area of Tower Hamlets and East London since 1984. We work independently and in partnership with key Third Sector, business, and statutory organisations to ensure each client is given timely and active support they need to positively move forward in life. We provide free welfare and debt advice, accredited learning, capacity-building, employment support programmes, health and wellbeing activities and childcare provision. 

We are now in the process of adopting a two-tier advice service delivery model:

Tier 1: Gateway Service

The Gateway Advice Services Manager will be responsible for managing the telephone ‘gateway service’ with a team of trained, DBS-checked volunteers and trainee advisors. Recently we have appointed a full-time manager who will manage this delivery function.

Tier 2: Advice Casework

Our trained and experienced advisors will remotely undertake one-to-one casework advice sessions with clients booked in advance while also managing existing case files with clients who can communicate with them directly and at their mutual convenience.

We are seeking to appoint an experienced and enthusiastic Casework Supervisor to lead and build our welfare benefits, advice team. If you are passionate about making a difference in the lives of the local people who use our services and empower them towards financial independence, and you have the ability to contribute to the strategy and vision which will transform the service to a model that can meet those objectives, then we would love to hear from you.

Thank you again for your interest in this role. The full job description and specifications are available in the recruitment pack attached and on our website. We look forward to receiving your completed application documents found on our website.

Youth Counsellor

Hours: Various posts/hours available maximum hours 30 per week

Contract: Permanent

Location: Various – Multiple roles available in Norwich and Norfolk

Salary: £23,397 pa full time equivalent

This role will play a part in our mission to support young people in Norfolk by providing 1:1 counselling sessions for young people.

Applicants must have a recognised qualification in counselling, and be accredited, or eligible for accreditation, by the BACP, UKCP, or an equivalent body. Some experience of working with young people is essential.

How to apply:

The closing date for completed applications for all roles is Monday 15th March 2021 at 9am

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

We currently have an exciting opportunity for an Accommodation Caseworker. In this role you’ll casework clients living within one of our Accommodations. This role includes providing clients with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office. You will also have some duties in relation to the accommodation, including cleaning and preparing client bedrooms for new arrivals.

Responsibilities:

• Case working individuals or families identified as PVOHT (Potential Victims of Human Trafficking).

• Regular feedback and review meetings with Accommodation Coordinator.

• Arranging and attending appointments for individuals or families.

• Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including on line reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.

• Shift flexibility to include some evenings, weekends and sleep shifts on a rota basis at the safe house.

• Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.

• Ensuring that all Key Performance Indicators (KPIs) are met.

• Ensuring progression of PVOHT through system;

• Liaising with organizations and individuals regarding VOHT and CH in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.

• Identifying support hours and ensuring accurate logging of all hours.

• Ensuring paperwork is being completed correctly and in a timely fashion.

• Ensuring exit strategies are being prepared in a timely fashion.

• Dealing with out of hour crisis in accordance with standby rota.

• Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe Houses and any legislation.

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.