Job title: Invididual Giving Manager

Hours: 36.5 per week (flexible hours and some home-based working offered)
Location: Amersham, Buckinghamshire (accessible from London Underground Metropolitan line and Chiltern mainline services). Free office parking.

Are you a passionate and talented individual giving fundraiser, with a creative flair for designing and delivering excellent supporter experience, through print and digital channels?

Do you have experience of managing individual giving appeals to grow income, reach new audiences and increase supporter engagement?

Are you looking for your next challenge where you can make a difference to an organisation with a compelling charitable mission?

If so, then we would love to hear from you. 

Embrace the Middle East is an international Christian charity with over 160 years’ experience helping people of all faiths and none to free themselves from a life of poverty and injustice. Our Christian partners in Egypt, Lebanon, Iraq, Syria, Israel and Palestine run hospitals, clinics, schools, and centres for people with disabilities. They provide support for refugees, work for women’s rights, provide long-term development, as well as emergency humanitarian relief.

About the job

With investment to redevelop the Charity’s website and plans for digital transformation, there has never been a more exciting time to join Embrace the Middle East’s Fundraising and Marketing team.

Over the last few years the charity has developed a successful portfolio of fundraising programmes (mainly print) to help raise vital funds needed to bring about lasting change and transformation to some of the most marginalised people living in the Middle East.  You will play a key and active role in focusing on growing individual giving, creating inspiring supporter experience, to minimise attrition and maximise acquisition of supporters through print and digital channels.  As the principle individual giving fundraiser, you will be adept at developing and delivering the charity’s acquisition strategy, identifying, targeting and recruiting new donors and reaching out to new audiences.  You will play a lead role in driving digital innovation across all our individual giving programmes and work collaboratively with Embrace’s strategic communications group to integrate fundraising initiatives into the wider communications strategy for the charity. 

This is an exciting opportunity to work with a talented group of committed and passionate people; to be part of an organisation that invests in people’s continued professional development, values everyone’s contribution, pays a fair wage, alongside rewarding benefits and flexible working arrangements.  Our commitment to personal development will ensure you continue to grow and flourish in your career.

As a Christian organisation, we don’t ask that you share our faith, but rather that you are sympathetic to the Christian ethos and values of Embrace the Middle East.The ideal candidate will be sympathetic to the Christian character of Embrace and have a heart for people living in desperate situations in the Middle East.  They will have a strong desire to raise vital funds to make a difference to the lives of the poorest communities.The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s recruitment policy.

For further information and to apply, please visit our website via the Apply button.

We aim to contact all candidates either before or shortly after the closing date for applications.

Closing date: 9 December 2019

Embrace the Middle East is an equal opportunities employer.  Recruitment and selection procedures reflect our commitment to child protection.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

Thank you for your interest in Embrace the Middle East.

We have an excellent opportunity for a friendly and self-motivated individual to provide administrative and operational support to the acquisition team in delivering their programmes effectively in donor recruitment across a number of key channels, as Acquisition Assistant.

Position: Acquisition Assistant

Location: Based in Sidmouth, Devon – “an area of outstanding natural beauty”

Hours: Full-time working Monday-Friday 08.30 - 16.30 (Applications from candidates seeking to work between 3-4 days per week will be considered)

Salary: £20,276

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Tuesday 26 November 2019

The organisation is at an important stage in their fundraising strategy, having achieved considerable growth in the last 5 years. They are investing significantly in their fundraising team to help them towards their ambition of reaching £50m income by 2023.

The Role

The Acquisition Assistant will work closely with colleagues across the organisation on direct marketing campaigns, ensuring donors are serviced appropriately and will efficiently, prepare, raise and reconcile purchase orders, create and accurately maintain the financial expenditure spreadsheet.

You will:

• Support the acquisition team in developing presentations, reports and operational plans.
• Help gather materials for briefings and training for fundraising agencies on new campaigns.
• Manage, monitor and respond to donor enquiries and complaints.
• Provide administrative support to facilitate relationships with external fundraising and service agencies.

About You

A strong team worker, with excellent communication, organisational and collaborative skills, you will be a positive and professional ambassador for organisation.

You will:

• Possess excellent customer service skills.
• Have experience of working in an office environment and undertaking administrative support.
• Have the ability to maintain a high level of accuracy and attention to detail while planning and managing a variety of simultaneous projects to tight deadlines.
• Have a high level of IT literacy (including MS Word, Excel, and PowerPoint).

Experience of working with database and e-accounting systems is desirable.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Individual Giving, Individual Giving Officer, Fundraising, Fundraiser, Fundraising Assistant.

An international medical charity is seeking an Acquisition Manager to successfully implement the charity's Individual Giving Acquisition Strategy in order to maintain and grow income from individual cash and regular giving supporters.

Key responsibilities:
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme.
- Manage relationships with agency partners executing acquisition campaigns
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.

You will have the following skills and experience:
- Working in a direct marketing environment with specific experience in donor acquisition
- Digital fundraising experience
- Working in a fundraising department.
- Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial and budgeting reports
- Experience and knowledge of direct marketing recruitment techniques

We are looking for an Acquisition Officer to provide operational support to the Acquisition Manager in the planning, delivery and evaluation of the acquisition of donors across all channels and propositions.

Position: Acquisition Officer

Location: Based in Sidmouth, Devon – “an area of outstanding natural beauty”

Hours: Full-time working Monday-Friday 08.30 - 16.30 (Applications from candidates seeking to work between 3-4 days per week will be considered)

Salary: £26,069

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Tuesday 26 November 2019

The organisation is at an important stage in their fundraising strategy, having achieved considerable growth in the last 5 years. They are investing significantly in their fundraising team to help them towards their ambition of reaching £50m income by 2023.

The Role

As Acquisition Officer – Digital and Lottery, you will provide operational support to the Acquisition Manager in the planning, delivery and evaluation of the acquisition of donors across all channels and propositions.

You will:

• Promote all individual giving propositions to deliver a step change in income delivered, being flexible to introduce new channels as required.
• Be responsible for the day-to-day management and delivery of targets for a number of fundraising products.
• Assist the Acquisition Manager in developing testing timelines, strategic plans and quarterly reforecasts.
• Liaise closely with internal teams to project manage the effective delivery of fundraising targets (income and donors) across your specialist channels and any other channels or products as deemed necessary.
• Liaise with key external agencies managing day-to-day activity, ensuring production timelines are met and targets hit.

About You

With experience of working in a fundraising acquisition environment across a proven channel mix, including digital marketing, DRTV, direct mail, telephone you will:

• Possess excellent organisational skills and the ability to plan and manage a variety of simultaneous projects and deadlines.
• Have experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities.
• Have demonstrable customer service skills.
• Have experience of using CRM databases, IT literacy along with strong collaborative and motivational skills.

Experience of working with external agencies to deliver high quality work on time and on budget is desirable.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Individual Giving, Individual Giving Officer, Fundraising, Fundraiser.

An innovative, passionate and driven senior direct marketing professional needed to join at an exciting time of growth and development.

Mind provides advice and support to empower anybody experiencing a mental health problem and campaigns to improve services, raise awareness and promote understanding. Many people with mental health problems are not able to access good quality services, so there’s never been a greater need for the work they do.

Individual giving currently generates in excess of £4m for the charity, but there is huge potential for growth as they look to double this income in the next five years. Recently, they have increased capacity and expertise in the team and have moved to an exciting new database. They now face an exciting chapter of innovation and development.

Mind need a proactive and experienced campaign manager to lead and develop their flagship and award winning acquisition product Pause. They need an ambitious and creative fundraiser who can help them to diversify their acquisition efforts, growing income and numbers of supporters from the best possible audience-led experience.

Job specification

• Manage and develop Mind’s Pause product
• Help identify, test and diversify new acquisition channels (including digital and DRTV)
• Support a range of good products at a time of investment and growth
• Work collaboratively within the team, across the organisation and externally
• Line manage an established and successful Direct Marketing Officer

Person specification

• A confident and effective communicator with an open and honest approach
• Someone with the ability to direct, develop and implement new ideas and projects
• A problem solving and diplomatic fundraiser, keen to help drive significant growth in a large and complex charity
• An experienced and capable fundraiser, able to work well with digital products and developed supporter journeys

Closing date for submissions is Friday 29 November, with interviews to be held Monday 9 December.

                         

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

The role's aim is to maximise the acquisition of new supporters and the development of existing loyal supporters to grow sustainable income for Lluest Horse and Pony Trust.

We are offering this post on a self-employed basis and the total fee available is £5,000 (plus authorised expenses) payable in agreed installments. Timescales, hours and payment terms and conditions are to be negotiated. Home and/or office based working are offered. 

Lluest is a well established small charity dedicated to the rescue, rehabilitation and rehoming of horses and ponies who have been neglected, abused or abandoned. Situated on a 40 acre farm in the beautiful Brecon Beacons National Park the Trust cares for up to 30 horses and ponies on site with a further 150 in long or short term guardian or foster homes. Each horse and pony comes with a compelling story of rescue.

The Trust is overseen by a Board of Trustees.

Lluest is a member of the National Equine Welfare Council and we regularly collaborate with larger equine charities in Wales. We also enjoy considerable goodwill from the public with nearly 4,000 Facebook followers, a dedicated Facebook Fundraisers group and a growing Twitter and Instagram presence. 2,000 supporters are also signed up to receive postal and email bulletins. We have a strong local press presence and our wider profile will soon be strengthened through a TV series featuring one of our rescue cases.

This is a valuable opportunity for someone to make a real and abiding impact on the lives of horses and ponies across Wales, not only to support the current activities of Lluest but also to help implement some exciting new programmes of work.

We anticipate that the role will focus on direct marketing, email and social media so skills and experience in these areas are essential. The successful candidate will be able to demonstrate:

• Proven fundraising experience or proven transferable skills
• An ability to inspire support through compelling storytelling via digital marketing channels
• Proven experience in achieving income targets, ideally through individual giving initiatives
• Experience of planning, managing and evaluating campaigns or projects
• Excellent written communication and copywriting skillls 
•  Experience of a wide range of digital platforms including WordPress, Hootsuite, Google Analytics, Google Adwords etc
• The ability to use key IT packages including databases and spreadsheets and a CRM system
• A sympathy with the aims and objectives of Lluest Horse and Pony Trust and ideally some understanding of equine welfare charity practices
• Highly effective organisational skills, particulalry for self-motivation, and also for inspiring and co-ordinating volunteer fundraisers
• Knowledge of and willingness to adhere to the Fundraising Regulator's Code of Fundraising Practice

If you believe you have the experience, energy and commitment to make an immediate impact at Lluest, we'd love to hear from you. 

To apply for this important role please click on the apply button to submit your CV with a cover letter detailing your experience to date along with your expectations in this role and ideas about the actions and approaches you would propose to take.

 

Location: The Cedars

Status: Maternity Cover

Salary: £19,882- £30,555

Closing Date: November 21, 2019 5:00 pm

Are you passionate about fundraising?  Are you looking for an opportunity to grow your skills and CV?

We are a fast paced and growing team of fundraisers working hard at a very exciting time for Compton Care.  We are looking for a passionate and results driven person to join our Supporter Care team as an Individual Giving Fundraiser to help us grow income from new and existing donors through individual and in memory donations and regular giving.  You should be a dynamic and flexible person, and passionate about giving supporters a gold standard experience.

 Main Responsibilities

•  To grow income from new and existing donors through individual and in memory donations and regular giving.
• To co-ordinate the appeals programme and direct marketing initiatives.
• The role will encompass supporter acquisition, development and retention and seek to build long term relationships with donors by providing a gold standard supporter journey.

Essential Criteria:

• At least 2 years’ fundraising experience, preferably in an individual giving capacity
• Experience of in memory fundraising.
• Experience of creating and managing direct marketing campaigns to promote appeals/campaigns to supporters.
• Highly motivated and people/customer focused.
• Excellent planning and organisational skills with problem solving ability.

Job Description

To lead on the development and delivery of a programme of growth to increase income from the currently successful community and events stream.  Leading on identifying and developing new opportunities, engaging new audiences to increase and diversify our supporter base. As well as developing engaging supporter journeys and stewardship plans to ensure we have a database of long-term, engaged and active supporters.

Key Relationships

Internal: Fundraising team, SRUK staff team, Volunteers

External:Individual Fundraisers, Community Groups, Small Businesses, Community Volunteers, event suppliers, SRUK members

Scope of Role

1. Implement and shape the Strategy for community and events fundraising
2. Develop an annual programme of events with a full marketing and advertising plan across various platforms
3. Foster and strengthen relationships with community and event fundraisers by implementing tailored supporter journeys and stewardship plans
4. Develop and implement new events and initiatives to offer significant ROI, engage new audiences and increase long-term support.
5. Continually assess and evaluate the effectiveness of the community and events fundraising programme making recommendations to ensure that we are maximising our income and reach

PERSON SPECIFICATION

SRUK is a small team so working collaboratively and being a team player are essential skills. Our roles are a mixture of being very hands-on in order to get things done and working strategically to ensure that SRUK meets its long-term objectives .The successful candidate will be an experienced and innovative community and/or events fundraiser with the ability to inspire and motivate fundraisers and develop new opportunities and initiatives.

Professional/Technical qualifications:

• Qualified to degree level or equivalent
• Evidence of continuous professional development or, equivalent work experience

Experience:

• Previous experience working within community and/or events fundraising and proven track record in achieving financial targets and key objectives.
• Demonstrable experience of growing the supporter base for community and/or events fundraising.
• Demonstrable experience of growing and sustaining community and/or events income.

• Experience of managing conflicting priorities to deliver high quality results to deadlines.
• Able to motivate & engage with volunteers' and mobilise them toward fundraising activities.
• Experience of working with and delivering effective communications activity for fundraising activities and partnerships.
• Experience of managing events from start to finish including carrying out risk assessments, managing and recruiting volunteers and liaising with event suppliers.

Knowledge and Skills:

• Exceptional interpersonal skills, and ability to build strong relationships with individuals and groups.
• Ability to focus on impact and deliver outstanding results in a team environment and contribute positively as part of a team.
• Communications – excellent written and verbal skills, working across various platforms both online and offline.
• Knowledge of donor acquisition and retention strategies.
• Well organised, able to prioritise work for self and others with an understanding of the importance of detail.
• Entrepreneurial and innovative approach with an ability to identify and act upon opportunities.
• Excellent planning, organisational and problem solving skills with the ability to develop new approaches.

Main Duties and Key Responsibilities

1. Strategy

• To contribute to the implementation of the Fundraising Strategy, by preparing community fundraising and fundraising event plans which link into the overall strategy, budget and targets, and to report on progress of these plans throughout the year.
• To build in contingency plans and risk management strategies to ensure that any potential shortfalls in income are mitigated and managed.

2. Income Generation

• To rapidly grow community and events income and create a sustainable community and events programme to continue growth.
• To research, plan and implement both existing and new fundraising events to engage a wide range of long term supporters in a broad range of activities, achieving a significant ROI.
• To manage all event logistics, establishing and implementing a clear project plan to ensure compliance with insurance liability, risk assessments, Institute of Fundraising guidelines, GDPR and general Health & Safety legislation.
• Maximise income from Third party Events such as Virgin Money London Marathon by filling all paid for places with a team of dedicated supporters.
• Provide guidance and support to supporters when planning their own events, ensuring that materials are up-to-date, relevant, engaging and available across all platforms.
• To regularly assess & evaluate the effectiveness of community and event fundraising activity including income and expenditure and analysis of events, producing reports for senior management as required.
• To work closely with the Content Manager and Head of Fundraising and Communications to ensure that all events are appropriately marketed and all public relations opportunities are maximised.
• To work closely with the Head of Fundraising and Communications  to research and secure sponsorship for events using existing contacts and cold approaches.
• To build a programme of Community fundraising support from individuals, clubs, groups, associations and small businesses to ensure that we have a broad and engaged supporter base.

3. Supporter Care

• Be the key point of contact, to provide continuity and effective management of relationships with community and event fundraisers, maximising fundraising and developing long term supporters by delivering high standards of supporter stewardship.
• To attend community and event fundraisers to raise awareness of the charity and support charity fundraisers.
• Capture and record supporter data to inform the supporter journey and stewardship plan in line with GDPR and SRUK policies.
• Pass on leads where appropriate to other fundraisers and act on/advise where appropriate.

4. Partnerships

• Account manage charity of the year partnerships with local businesses.
• Approach and support local clubs, societies and schools to fundraise for SRUK.

• Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of SRUK and our purpose.
• Implement, recruit and support a volunteers and ambassador network to build a community of engaged supporters and advocates.

5. Policy and Procedure

• Ensure all necessary donation administration is accurately assigned, ensuring that high standards of financial and donor records are kept, the supporter database is maintained and all activities are conducted in line with the current GDPR rules, legislation relating to charitable activities and SRUK policies.
• Keep up to date with fundraising legislation and codes of practice and to provide relevant advice to fundraisers and colleagues.

6. Other Duties

• To be prepared to be away from home overnight, as the job reasonably demands.
• To undertake any other works as could be expected of a Senior Community and Events Fundraiser.

The duties in this job description may change from time to time following a review and in consultation between the post holder and line manager

How to Apply

Applicants are required to submit a CV and a cover letter, no more than 2 sides of A4, which demonstrates how you meet the role requirements with clear examples.

Applications must be received by 5pm on 21st November. 

Shortlisted candidates will be notified by 25th November. Interviews are scheduled for w/c 2nd December

A major international disability charity in the South West is looking for an excellent Individual Giving Fundraiser to join their fundraising team.

This exciting organisation works to improve the lives of people around the world and they need an outward looking, energetic fundraiser to encourage long term relationships and maximise commitment within Individual Giving.

Essential Criteria:

* Direct/Digital marketing experience in a similar role within a registered charity
* Knowledge of CRM database to manage and analyse donor data and run reports
* Understanding the latest trends in fundraising, Institute of Fundraising best practice, HMRC Gift Aid regulations
* Working knowledge of GDPR in a fundraising context
* Experience managing digital marketing campaigns including Google and Facebook advertising
* Experience of supporter acquisition and retention programmes and experience of planning and delivering direct marketing including print management

This is a great opportunity for someone to work within a vibrant team for a well established, highly influential organisation. The ambitions of this charity are international and they need someone with the passion to deliver their message to the South West and beyond.

For more information, please contact Charlie Webb at Harris Hill South West.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

We are looking for a driven individual who is eager to join a hard-working and ambitious Direct Marketing team. As the UK’s leading dementia research charity, we’re proud that the Direct Marketing team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.

The role of the Direct Marketing Assistant is a varied one. Working with different teams & suppliers, you’ll be supporting and delivering direct marketing campaigns online, offline and across a range of media channels. The acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas.

Fundraising experience is not essential for the role, but we are looking for someone with the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

You’ll be part of a team that works across a number of channels; speaking to a range of audiences with one theme in common – attracting people to support our work and bring about the first life-changing dementia treatment.

Main duties and responsibilities of the role:

• Support with planning and delivery of a wide range of fundraising campaigns
• Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive
• Assisting the team in the development and delivery of motivating fundraiser training
• Working with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance
• Development of compelling communications, materials and digital content to support fundraising activity
• Liaison with and management of designers, printers, mailing houses, agencies and fulfilment houses
• Proofreading direct marketing materials and collateral
• Regular campaign tracking and reporting
• Administer the recording, reconciliation and processing of invoices to be paid from the acquisition Direct Marketing nominal codes.

What we are looking for:

• Educated to A level or equivalent experience in relevant role
• Good organisational skills and the ability to prioritise workload
• Excellent attention to detail
• Excellent written and spoken communication skills and the confidence to communicate with people at all levels
• Strong team worker and self-motivator
• Contribute to team meetings and events
• Experience of using Microsoft packages; particularly Excel, Word and PowerPoint
• Proof reading
• Administrative experience.

Location: Granta Park, near Cambridge.

Salary: Circa £20,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

Please note that the official job title for the successful candidate will be Direct Marketing Executive – Acquisition. When accessing our online recruitment system, the role will be listed as Direct Marketing Executive – Acquisition.

The closing date for applications is 17th November 2019, with interviews to be held on the 27th November 2019. Please indicate in your cover letter if you are unable to attend on this date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Individual Giving Officer - Acquisition Campaigns, an excellent opportunity for a talented Direct Marketing professional to join a well-known National Charity, based in Central London.

Individual Giving Officer- Acquisition, you will be responsible for managing individual giving acquisition campaigns aimed at attracting new supporters to the cause, along with the initial supporter journey to increase overall income and retain supporters.

You will be responsible for;

• Day to day management and optimisation of supporter acquisition campaigns and welcome campaigns through multiple channels such as; DRTV, Telemarketing, Face to Face and digital.
• Working with agencies to coordinate campaigns from briefing, delivery and evaluation.
• Assist with creative ideas and write copy where required.
• Source compelling stories and information in order to produce appeals, fundraiser materials and other information for supporters.
• Ensure all campaigns are delivered on time and to budget

We are looking for a talented marketer with a passion for supporter engagement who has proven knowledge and experience of:

• Direct Marketing to individuals, ideally with experience of one or more channels such as: Telemarketing, Direct Response TV (DRTV), managing Face to Face agencies.
• Working with a variety of suppliers (e.g. creative direct marketing agencies, face to face or telemarketing agencies) to deliver acquisition campaigns
• Experience of planning, scheduling, allocating and evaluating work and suppliers.
• Experience of monitoring results and income and expenditure performance versus budget

Summary

This is an exciting time to join the dynamic Community and Events Fundraising Team as a Community Fundraising Manager. With our organisational vision of 'a world where diabetes can do no harm' we are developing a brand new strategic direction for the team to proactively seek relationships within communities in order to grow income. We are looking for a fundraising professional who can deliver engaging products and material to enable supporters to fundraise for Diabetes UK to drive supporter acquisition and increase our average gift and to coordinate our approach to supporter communications so that we retain as many supporter relationships as possible to allow us to deliver our exciting plans for growth.

Interviews: Tuesday 10 December at Wells Lawrence House, 126 Back Church Lane, London, E1 1FH

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

This is a crucial central role within the community fundraising team responsible for the management and effective delivery of the central community fundraising function, ensuring consistently good supporter stewardship and an excellent supporter experience. Ensuring delivery of compliant quality mass supporter communications and marketing campaigns using audience insight.

This role must work cross organisationally and with third party suppliers to ensure Diabetes UK supporters have all they need to fundraise for our charity including development of engaging fundraising products, tools and materials for a community fundraising audience, fulfilment of those fundraising materials and maintenance of central processes and procedures.

Ideal Candidate

• Experienced Line Manager
• Knowledgeable about the principles and practices of community fundraising
• Proactive relationship builder with internal and external stakeholders ideally with experience of managing third party suppliers.
• Experienced in using audience insight to inform the development of fundraising materials, products and mass marketing communications
• Flexible, self-motivated and able to work independently, with a can-do attitude and a solution focussed approach in tackling challenges
  

Do you have a 'can do, go do' attitude?  Want to be part of a team building from the ground up? We're looking for new team members to support the first year of our new Fundraising and Philanthropy strategy.

The Development Officer is responsible for coordinating the acquisition, management and distribution of gifts across a rapidly growing fundraising programme. They will look after a small prospect pool of 30 - 50 individuals and organisations capable of making annual gifts of GBP 1,000 - GBP 5000.

They will join the Alumni and Development team at LSBU which has a new philanthropic vision it calls, "No Barriers to Brilliance." The goal, within the next three to five years, is to create an eco-system of giving that provides financial and non-financial support for the entire LSBU community. 

MAIN ACTIVITIES AND RESPONSIBILITIES:

1. Support the Senior Development Manager with all aspects of developing and delivering successful fundraising programmes.

2. Implement and manage Prize Giving and Bursary Programme focused on building relationships with students, alumni and supporters; collaborating with the wider team to develop coordinated stewardship and recognition opportunities for all those involved.

3. Manage a small and fluid portfolio of donors and prospects capable of making annual gifts of the £1,000 - £5000 range or more.

4. Responsibility for all matters relating to the administration of fundraising programme activity:

a. Implementing appropriate processes and record management.

b. Reviewing and updating donor records, including contact information and consent.

c. Reviewing and updating recipient records, including contact information and consent.

d. Working with stakeholders to identify selection criteria in respect of prize and bursary awards.

5. Work with the Finance Team to ensure that all prize and bursary payments are processed in a timely way, ensuring parity between financial information recorded on the Alumni and Supporter database, with LSBU’s finance systems.

6. Chase pledges and gift renewals by phone and email, which may require occasional evening work.

7. Steward and cultivate relationships with prize and bursary donors and recipients, ensuring they are aware of wider opportunities to get involved with LSBU’s philanthropic and fundraising priorities.

8. Undertake research and benchmarking exercises on prize and bursary activity in other institutions and mission-aligned organisations, helping to identify new ways to deliver activity across LSBU Group.

9. Work with colleagues in Student Administration to develop and implement the processes for colleagues to nominate prize and bursary recipients.

10. Liaise with funding partners about specific reporting; auditing and keeping records required by Trust or Foundation funded prizes/bursaries as required, working with the wider team to ensure delivery.

To view the full job description and apply for this role please visit our website where the link will be given below.

About the role

The Direct Marketing officer role is a pivotal one within Individual Giving, managing campaigns of significant scale and generating income both now and for the future.

As part of the team generating £15 million per annum, the successful candidate will be responsible for acquisition and retention communications that talk to thousands of individuals, using their fundraising skills to effectively ask for money and build relationships with supporters across a wide range marketing channels and different activities.

With a large range of activity coming up and Individual Giving income growing strongly, this is an exciting time to join an experienced and effective team.

About you

You will have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you will be at home managing key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets.

Working across email, online, telemarketing, direct mail, door to door and private site, you will understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters.

About Us

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Closing date: 24 November 2019

Interview date: 5 December 2019