Action for children jobs

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Job Title: Peer Supporter, Lancashire

Salary: £11,111 pro rata (£22,222 FTE)

Contract: Fixed Term until 6th October 2026

Working Hours: 17.5 hours per week (Wednesday, Thursday and Friday 09:00 – 15:00)

Location: Community based in East Lancashire with some limited home working

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.   

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.

You will be responsible for offering breastfeeding support for parents within East Lancashire Hospital Trust and the community.

Some of the key responsibilities of the role include:

• Providing Infant feeding support to families on the wards at the hospitals, in service user homes and community settings within Lancashire.
• Support in delivering inductions for volunteer peer supporters.
• To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
• To attend regular supervision/support sessions.
• Having a good working knowledge and understanding of the local demographics in the Lancashire area and ensuring all support is accessible and inclusive.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail. It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours.

The role is 17.5 hours per week which will be worked Wednesday, Thursday and Friday 09:00 – 15:00. This will be split across the hospital, in service user homes and at community settings across Lancashire, however there is also some home-based working required.

About you

• Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
• Can you work at pace and juggle a number of different priorities?
• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

If so, please don't hesitate to apply today!

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 14th August 2025

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

As Delivery Officer (Communities and Opportunities), you’ll play a key role in empowering over 570 young Londoners—particularly those from underrepresented backgrounds—through structured volunteering and social action. Working with 15 grassroots partners, you’ll support programme delivery, youth engagement, and inclusive events that amplify youth voice and leadership. You’ll help ensure smooth day-to-day operations, contribute to wider team goals, and receive regular support to grow in your role. Join the Mayor’s Fund for London and help shape a fairer, more inclusive city for young people.

Are you passionate about the transformational possibilities of volunteering and engaging with communities? Join the Volunteering for Health programme – a £10m national initiative led by NHS Charities Together, NHS England, and CW+ as a Programme Coordinator in Hertfordshire and West Essex.

You'll work closely with the Programme Lead and other place-based Programme Coordinators, NHS and voluntary sector partners in Hertfordshire and West Essex, to support the creation of a whole-system approach to health and social care volunteering, helping to remove barriers and reduce health inequalities. This is a unique opportunity to be part of a bold, collaborative movement to transform volunteering across health and within our communities.

What you’ll do:

• Coordinate local delivery of the Volunteering for Health programme, with a focus on MHLDN
• Build strong relationships with NHS, VCFSE, and community partners
• Engage local communities to raise awareness and participation
• Support data collection, communications, and programme evaluation.

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Job Summary

The Shop Manager is responsible for the efficient running of the charity shop, including the management of staff and volunteers, ensuring a maximum financial return to the Wessex Children’s Hospice Trust.

Responsible to: Head of Retail

Main Duties and Responsibilities

SALES AND PROFITS

• Achieve agreed sales targets and maximise profit through effective cost control
• Ensure that a standard of excellence is maintained at all times with regard to customer service and supporter care.
• To be responsible for the daily banking of shop takings and the production of accurate financial reports on sales and all corresponding documentation.
• Effectively analyse shop financial data to take the appropriate action.

STOCK MANAGEMENT AND STANDARDS

• Generate quality donated goods to achieve the agreed processing targets in order to maintain shop density levels, whilst complying with pricing guidelines.
• To ensure that the shop remains open to the public selling donated goods between the hours of 9.00 am to 5.00 pm Monday to Saturday.
• To recruit the necessary staff required to efficiently run the charity shop making full use of volunteer assistance.
• Ensure that effective processing systems are in place within the stockroom to support the needs of the sales floor.
• To provide day-to-day direction to the Assistant Shop Manager and volunteers, as necessary, supervising and coaching, making recommendation for any training and development.
• To produce a weekly work rota ensuring that the shop is fully staffed during the opening hours, arranging cover for holidays and sickness.
• To be responsible for developing and displaying a stock of quality items for sale in the shop, making full use of organised collection schemes, advertisements and general donated goods
• To continually seek improvements in the way stock is displayed in the shop, ensuring it is rotated frequently, attracting the maximum number of customers.
• To be responsible for dressing the window displays, and any Naomi House promotional material in the shop.
• To take the lead in pricing items for display, assisting other staff as necessary. To be able to identify valuable goods, antiques and designer clothing.
• To arrange for the disposal of unwanted items and waste.
• To manage paperwork ensuring that effective filing systems are maintained.

SECURITY, HEALTH AND SAFETY, FIRE SAFETY

• To be responsible for all security aspects of the shop; to be first key holder and ensure security procedures are followed in the handling of cash and property.
• To maintain compliance with relevant health and safety legislation, ensuring that all staff are informed and aware of their responsibilities.
• Ensure manual handling guidelines are followed.
• To be responsible for the management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety log book, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.

SKILLS AND EXPERIENCE

Essential

• Commercially aware
• An understanding of high street retail fashion
• Experience of managing a team

Desirable

• Experience of working with sales and profit targets
• Experience of using computers for social and business purposes

Skills

• Demonstrates good interpersonal skills
• Flexible attitude and adaptable to change
• Able to use own initiative
• Able to work effectively under pressure
• Good time management and prioritisation skills
• Ability to effectively organise and plan
• Good written and numeric skills

“Where the post holder has a responsibility to safeguard children, young people and adults at risk, they will be trained to the appropriate level as determined by the post.”

This job description does not attempt to describe all the tasks and responsibilities of the post, but rather illustrates with examples the main role of the post-holder. It is therefore subject to alteration and development and will be reviewed jointly with the post-holder and Head of Retail.

About Bright Futures UK

Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy actions initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.

Role Overview

This is a key role in the delivery of our online personalised programme. The Coordinator will oversee the children and young people referral pathway, acting as the first point of contact for new referrals and guiding children, young people, and their families, educators, or hospital contacts through every stage of the onboarding process.

You will be responsible for gathering detailed and sensitive information about each young person’s health, education, and wellbeing, to ensure the support they receive is tailored, appropriate, and trauma-informed. Maintaining accurate and comprehensive records is a central part of this role. You will also line manage the Personalised Programme Coordinators, work closely with the wider Programme and Volunteer Teams, and play a key role in external outreach and stakeholder engagement.

Key Responsibilities

Referral and Programme Oversight

• Act as the lead contact for all incoming referrals, including those from hospitals, statutory services, community organisations, and families
• Hold safe, compassionate, and confidential conversations with CYPs to understand their needs and gather relevant information around education, physical health, and mental wellbeing
• Ensure all referral documentation, risk assessments, consent forms, and safeguarding procedures are completed to a high standard and in line with organisational policy
• Maintain strong working relationships with referral partners, providing updates and sharing appropriate feedback
• Oversee the matching of referred CYP to suitable volunteers in collaboration with the Volunteer Senior Coordinator
• Monitor programme delivery through regular check-ins with Personalised Programme Coordinators to provide support and identify emerging risks or additional needs
• Liaise with internal colleagues to escalate safeguarding concerns and ensure support plans remain up to date
• Contribute to the development of our personalised support model, helping us adapt and evolve our offer based on the needs of our community

Team Management and Coordination

• Provide day-to-day line management and supervision to the Personalised Programme Coordinators
• Delegate tasks effectively and oversee the coordination of team workloads and timelines

Stakeholder Engagement and Promotion

• Promote Bright Futures UK’s personalised programme offer to relevant professionals and services
• Represent the organisation at external meetings, events, and forums
• Work with the Communications Team to ensure referral resources and information materials are accessible, clear, and up to date

Monitoring, Evaluation, and Administration

• Maintain accurate records using our CRM systems (Better Impact and Asana), ensuring compliance with GDPR and safeguarding standards
• Support ongoing monitoring and evaluation through data collection and feedback

Person Specification

Essential:

· Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way

· Knowledge of the education or healthcare systems affecting children and young people

· Excellent interpersonal and written communication skills

· High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records

· Commitment to safeguarding, confidentiality and ethical practice

· Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

· Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges

· Experience working in a charity, school, hospital or youth work setting

· Understanding of trauma-informed approaches and inclusive practice

· Experience supporting or supervising team members

· Mental Health First Aid

Content Writer

- CARE Head Office, London (flexible work options will be considered)

- £32,000-£35,000 dependent on experience

- Full-time (N.B. Part-time applications will be considered)

Do you enjoy writing about theology and politics? Are you passionate about helping Christians to understand the Bible and what is going on in society? Are you skilled at research, developing resources and creating content? If so, this could be the role for you!

We're currently hiring for the role of Content Writer. This will sit within the expanding Communications Team, and will particularly focus on creating new resources which will inform and inspire Christians to care about and to take action around politics.

This is an exciting time to join the team, and a varied role, with the opportunity to write everything from short video scripts to extended theological papers (and everything in between!). We also intend to embark on new projects, including Bible Studies and Online Courses.

The successful candidate will have strong theological understanding, proven skills in writing, and the ability to encapsulate CARE's tone of 'truth and grace'. The position is full time and based in our London office, although flexible work options will be considered for the right candidate.

For further information, read the detailed Job Profile. There is a genuine occupational requirement for this role to be filled by a Christian – see CARE’s statement of faith.

To apply, please click the link provided. 

The deadline for applications is 11pm on Friday 8 August 2025.

Shortlisted candidates will be contacted w/c 11 August, with interviews planned in person at the CARE offices in Westminster on Tuesday 19 August.

About Us

SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.

Key Responsibilities

• Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.

• Offer one-off emotional and practical support, and provide information, signposting and onward referrals.

• Complete initial assessments to identify their needs and most appropriate next steps.

• Keep accurate, timely and confidential records on the case management system.

• Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.

• Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.

• Maintain confidentiality and adhere to data protection legislation and guidelines.

• Contribute to monitoring and evaluation and meet administrative requirements.

• Work in accordance with all SOSRC policies and procedures.

• Attend regular training and maintain a good working knowledge of sexual violence and its impact.

• Promote a trauma-informed and survivor-centred approach in all aspects of the role.

• Actively contribute to the delivery of a safe, effective and high-quality service.

About You

Essential Skills and Experience:

• Experience of delivering support and/or information to vulnerable people.

• Experience of working in a voluntary organisation, public sector or health and social care setting.

• Experience of maintaining accurate and confidential records.

• Knowledge and understanding of safeguarding and risk management.

• Excellent communication skills.

• Understanding of trauma-informed practice.

• Ability to work on own initiative.

• Proficiency in IT including Microsoft Office and online systems.

• Commitment to working within an anti-discriminatory and anti-oppressive framework.

Desirable:

• Experience of working with people affected by sexual violence or other forms of trauma.

• Experience of working in partnership with other services.

• Experience of monitoring and evaluation.

• Understanding of sexual violence and its impact.

• Knowledge of the criminal justice system and statutory services.

• Driving licence and access to a vehicle.

Additional Information

• Salary: £28,624 per annum (pro-rata)

• Hours: 30 hours per week

• Contract: Fixed term

• Start Date: August 2025

• Location: Southend-based, with travel across Mid, South and West Essex

• Leave: 28 days annual leave plus additional gift days over the Christmas period

• Charity No: 1194207

Join Us

SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.

If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.

Please refer to the job description and person specification attached to this post for full details.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate Graduate to join our team.

Our Graduate Programme is designed to accelerate leadership and career development through a unique involvement in key areas of TLG’s work. It’s a chance to build on your individual passions, skills, and interests while contributing to meaningful change for children and young people. As a Graduate at TLG, you’ll gain hands-on experience in the non-profit sector, develop invaluable skills, and play a key role in supporting our impactful programmes.

Although you will be based primarily within our Fundraising & Supporter Engagement team, this role offers the chance to work closely with departments across TLG and with external partners, giving you a broad and varied experience and developing your understanding of the sector. Incorporating diverse experiences ranging from liaising with funders and leading new projects through to executive support and involvement in strategic development, you’ll be at the heart of our mission to bring hope and a future to struggling children.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 37.5 hours per week, 2-year graduate programme with potential to move to a permanent contract for the right candidate

Closing Date: Sunday 24th August

Initial Interviews: Friday 29th August

Final Interviews: Monday 8th September – at our National Support Office in West Yorkshire

You drive the digital engine: paid media, smart automation, and razor-sharp optimisation. Own the flow, reach, traffic, conversion and bring more supporters into the cause. You're the architect of growth.

As Digital Growth Manager, you’ll lead our digital performance strategy across paid media, funnel optimisation, supporter journeys, and CRO. You’ll manage multi-channel campaigns across Meta, Google Ads, YouTube, TikTok and beyond maximising ROI on a lean budget while scaling impact.

You know how to build journeys that move people across awareness, engagement, and giving and use data to drive every decision. From GA4 dashboards to A/B testing, from ad variants to AI automations, you live for insight and action. You’ll own digital budgets, shape full-funnel strategies, and make every pound stretch further.

If ROAS, CTRs, and conversion lifts make your heartbeat faster….. you’re our kind of marketer.

Key Responsibilities

Performance-Led Growth Strategy

• Drive measurable supporter acquisition, engagement, and retention across digital channels.
• Optimise marketing funnels for conversion across landing pages, forms, email journeys, and remarketing.
• Test, learn, and scale what works applying a performance mindset to everything from ad variants to user flows.

Paid Media Campaigns

• Plan and manage digital campaigns across Meta (Facebook/Instagram), Google Ads, YouTube, TikTok, and other emerging platforms.
• Execute campaigns focused on donor acquisition, lead generation, and income growth.
• Monitor and improve ROAS with agility, creativity, and cost-efficiency on a lean nonprofit budget.

Data & Analytics

• Use GA4, Meta Business Suite, and dashboards to analyse behaviour, report performance, and inform decisions.
• Run A/B tests, track CTRs/conversions, and apply insights to continually refine digital performance.
• Integrate CRM/email journey data with paid media for a full-picture view of campaign effectiveness.

Supporter-Facing Journey Design

• Understand and align messaging across the full donor lifecycle from acquisition to retention.
• Work closely with Product, Digital, Partnerships, and Programmes teams to maintain consistent messaging across every touchpoint.
• Collaborate on landing page optimisation, lead nurturing sequences, and re-engagement strategies.

Digital Budget & Strategy Ownership

• Develop and manage paid media budgets, allocating spend based on channel performance and campaign needs.
• Forecast campaign ROI and contribute to broader strategic planning around supporter growth and digital reach.
• Apply attribution insights to demonstrate digital’s impact on income and supporter value.

AI & Automation Integration

• Use AI tools for automation, campaign testing, variant creation, and supporter journey improvements.
• Confidently integrate AI-generated content/ad formats without compromising on tone or brand quality.

Cross-Team Collaboration

• Partner with in-house creatives, agencies, and freelance teams to execute campaigns with precision.
• Brief clearly, feedback constructively, and keep timelines tight across stakeholders.

What You Bring

• Proven experience running paid digital campaigns with a clear performance track record.
• Fluent in ad platforms, analytics, A/B testing, and funnel design.
• Strong grasp of audience segmentation, CRO, and lifecycle marketing.
• A strategic thinker who thrives on measurable growth, not just creative flair
• Alignment with our mission and values—you know why child hunger must end.

Bonus Skills (Nice to Have)

• Experience in charity or cause-based marketing.
• Familiarity with Mailchimp or equivalent marketing tools.
• Campaign experience during Ramadan, Dhul Hijjah, or with culturally attuned messaging.
• Previous line management or team leadership exposure.

This is a rare opportunity to guide a values-driven charity that works across the city to support and stand alongside people seeking sanctuary. We believe Bristol should be a place where everyone feels safe, respected and able to thrive, no matter where they come from. Through our Sanctuary Awards, campaigns, partnerships and networks, we support schools, universities, health centres, arts organisations, faith groups and more to turn welcome into action.

As Director, you will lead our small, dedicated team, keep our strategic goals on track and be the driving force behind the next phase of our work. You’ll need to be someone who can hold both vision and detail, lead with clarity and warmth, and thrive in a collaborative environment.

If you’re a strong communicator with a passion for social justice, experience in leading people and projects, and a belief in the power of communities, we’d love to hear from you.

Deadline is midnight on Wednesday 27th August. Interviews will be held on Thursday 4th or Friday 5th September.

We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application.