Active communities manager jobs

QCCA has served Camden’s communities for more than 40 years.

Today we support more than 3,000 local residents every year through:

• Youth Services
• Older People’s Services
• Advice & Advocacy
• Family Support
• Two successful children’s nurseries
• Community facilities
• Health and wellbeing programmes
• Employment and skills initiatives

With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.

Why This Role Is Different

This isn’t a traditional Finance Manager role.

Yes, you’ll oversee management accounts, budgets and audit preparation.

But you’ll also have the opportunity to:

• Transform our finance systems.
• Lead our migration from QuickBooks to Xero.
• Introduce smarter digital processes.
• Improve financial reporting.
• Build dashboards that help managers make better decisions.
• Work directly with the Chief Executive and Board of Trustees.
• Influence organisational strategy.
• Help shape the future of one of Camden’s leading community charities.

You’ll have the freedom to improve how we work—not simply maintain existing processes.

What You’ll Be Doing

You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.

Working closely with our Chief Executive and Senior Management Team, you’ll:

• Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
• Produce insightful monthly management accounts and financial reports.
• Develop budgets, forecasts and financial models.
• Present financial information to Trustees and senior managers.
• Improve financial systems, controls and reporting.
• Introduce automation and digital workflows.
• Support commercial income generation and grant-funded projects.
• Lead the annual audit process.
• Line manage and develop our Finance Assistants.
• Help build a finance function fit for the future.

Who We’re Looking For

We’re looking for someone who enjoys making organisations better.

You’ll probably have experience of:

• Charity finance.
• Management accounting.
• Budgeting and forecasting.
• Audit preparation.
• Financial controls.
• Cloud accounting systems (Xero experience is highly desirable).
• Leading change and improving systems.
• Supporting non-finance managers.
• Working collaboratively with senior leaders and Trustees.

Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.

Passionate about democracy, education and young people? 

Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people. 

As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy. 

About the role 

We're looking for an ambitious, delivery-focused Network Delivery Manager to lead our national network of schools and drive the high-quality programmes that power our work. This is more than a delivery role — it's your opportunity to lead network growth and programme delivery for a growing national charity. You'll shape how we engage and retain schools, lead and develop a team of Programme Leaders, and broaden your expertise across network management, programme delivery, and organisational growth. 

Working closely with the Senior Education Manager, the Education and Impact Manager and colleagues across the organisation, you'll grow participation across our school network, build strong and trusted relationships with schools, teachers and partners, ensure our flagship programmes run brilliantly, and create the engagement that enables more children and young people to become active citizens. 

If you have a track record of leading delivery, building senior stakeholder relationships, managing teams and turning ambition into sustained engagement and growth, we'd love to hear from you. 

This is a rare opportunity to take ownership of a critical organisational function, broaden your leadership and delivery portfolio, and play a leading role in the growth of an ambitious national charity. 

We're looking for someone who brings: 

• Drive that delivers quality results 

• Comfort with intensive and high-volume delivery of network, programme and/or relationships 

• Enthusiasm for problem-solving, in a team and proactively in your role 

• An ability to learn fast and self-teach, from databases to how we communicate internally 

• A desire to develop your skills as a well-rounded member of a social impact organisation 

Why Join Us? 

This is a high-impact role with real scope to shape how Young Citizens grows, engages and retains its national network of schools, and how we deliver programmes that reach thousands of young people. You will work closely with senior leadership, take ownership of a key organisational function, lead and develop a team of Programme Leaders, and directly contribute to scaling our impact over the coming years. 

You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. 

We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years. 

We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages. 

As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with senior leadership, influencing how we improve our programmes, and see the direct impact of your work on our mission. 

If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you. 

Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply. 

A Few Useful Notes When Applying 

If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process. 

Additional Information 

• Applicants must have the right to work in the UK. 

• Offers of employment are subject to satisfactory references and a DBS check. 

• We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace. 

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

Passionate about democracy, education and young people? 

Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people. 

As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy. 

About the role 

We're looking for an ambitious, commercially minded Corporate Partnerships Manager to lead our corporate partnerships and drive the income that powers our work. This is more than a corporate partnerships role—it's your opportunity to lead income generation for a growing national charity. You'll shape our fundraising strategy, influence our future business model and broaden your expertise across corporate partnerships, trusts and grant funding, and organisational growth. 

Working closely with the CEO, Senior Finance Manager and colleagues across the organisation, you'll identify and secure new funding opportunities, build strategic partnerships with corporates, trusts and foundations, develop compelling funding propositions, and create sustainable income that enables more children and young people to become active citizens. This role is hands on, managing all elements of the partnership and income process, ensuring the charity builds on our existing income and works with senior leadership to develop new opporutnities. 

If you have a track record of securing funding, driving forward a busy pipeline, building senior stakeholder relationships and turning opportunities into sustainable partnerships, we'd love to hear from you. 

This is a rare opportunity to take ownership of a critical organisational function, broaden your fundraising and business development portfolio, and play a leading role in the growth of an ambitious national charity. 

We're looking for someone who brings:  

• Drive that delivers quality results   

• Comfort with intensive and high-volume delivery of memberships, programmes and/or relationships  

• Enthusiasm for problem-solving, in a team and proactively in your role  

• An ability to learn fast and self-teach, from databases to how we communicate internally  

• A desire to develop your skills as a well-rounded member of a social impact organisation  

Why Join Us? 

This is a high-impact role with real scope to shape how Young Citizens grows its income, partnerships and long-term sustainability. You will work closely with senior leadership, take ownership of a key organisational function, and directly contribute to scaling our impact over the coming years.  

You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. 

We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.  

We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages. 

As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with the CEO, influencing how we improve our programmes, and see the direct impact of your work on our mission. 

If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you. 

Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply. 

A Few Useful Notes When Applying  

If you are excited by the opportunity to build partnerships that help more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process. 

Additional Information 

• Applicants must have the right to work in the UK. 

• Offers of employment are subject to satisfactory references. 

• We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace. 

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

We're hiring: Communications Manager

The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.

This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.

• Pay: £38,000 - £42,000
• Contract length: Permanent
• Hours: Full-time (37.5 hours per week) or part-time
• Location: London hybrid (with possibility of remote-only for an exceptional candidate)

The role

You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum.  You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.

About you

We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.

You will also have:

• A track-record of securing high-quality, agenda-setting media coverage.
• Good contacts across editorial boards.
• A track-record of successful delivery against comms objectives on social media.
• Experience developing, executing, and evaluating data-driven communication strategies.
• Strong understanding of the UK political and media landscape, with a sharp eye for reactive opportunities.
• Good knowledge of website and social media content management systems.
• Excellent written and verbal communication skills.

Please download the job description for full responsibilities and complete person specifications.

To apply send two samples of your recently published work, along with your  CV and cover letter by the end of Sunday 9th August.

Post Title: Director of Development

Reports to: Chief Executive Officer

Salary: £38,750 - £43,750

Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)

Location: AESSEAL New York Stadium

Closing date: Monday 3 August 2026

About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.

Duties and Responsibilities

1. Programmes and Interventions

• Support department leads and ensure effective delivery of national/regional and local programmes.
• Oversee programme monitoring and evaluation systems.

2. Income Generation

• Develop a business plan with KPIs for year-on-year income growth.
• Innovate and refine fundraising approaches (donors, foundations, corporates, digital).
• Design and market income-generating products/programmes.
• Develop and nurture relationships with new and existing partners including businesses and charities.

3. Operational Management

• Manage financial and physical resources, including budgeting.
• Deliver services that generate income.
• Report to the Trust Board and attend and present at Board/sub-committee meetings.

4. Continuous Improvement

• With reference to the Capability Code of Practice, lead the design and delivery of a continuous improvement plan for internal operations.
• Introduce systems and tools to improve efficiency, staff experience, and service delivery.
• Monitor internal performance metrics and work with team leads to address underperformance.
• Promote a culture of evidence-based decision making and accountability.

5. Team Leadership and Collaboration

• Exhibit and promote the Trust’s values and vision.
• Contribute to strategic planning as part of the Executive Team.
• Provide leadership, direction and line management to designated managers and teams.
• Contribute to Trust strategies, policies, and procedures.
• Work collaboratively across departments to align resource planning with organisational goals.
• Lead Trust Business Development, EDI and Sustainability action plans.

6. Miscellaneous

• Additional duties as assigned by the CEO.
• Comply with Equal Opportunities and Health & Safety policies.
• Demonstrate commitment to inclusive and safe working practices.
• Demonstrate high levels of integrity, professionalism, and confidentiality.

Person Specification: Director of Development

1. Relevant Experience

Essential

• Significant experience in a senior leadership or management role.
• Developing and delivering strategic plans that achieve organisational objectives.
• Business development, income generation and securing new opportunities for growth.
• Building and managing effective partnerships and stakeholder relationships.
• Leading and developing managers and teams.
• Driving organisational improvement, change or transformation initiatives.
• Developing new products, services or programmes.

Desirable

• Experience within the charity, sport, education, health or community sectors.
• Experience of leading cross-organisational projects involving multiple stakeholders.

2. Education and Training

Essential

• Degree-level qualification or equivalent professional experience.

Desirable

• Professional qualification in leadership, management, business development or a related field.

3. Knowledge

• Understanding of the sport, physical activity and community development sectors.
• Knowledge of business development, fundraising and partnership development.
• Understanding of organisational performance management and continuous improvement.
• Knowledge of monitoring, evaluation and impact measurement.
• Understanding of equality, diversity and inclusion and barriers to participation.

4. Skills and Abilities

• Excellent communication, presentation and influencing skills.
• Strong relationship-building and networking abilities.
• Strategic thinking with the ability to translate ideas into action.
• Ability to identify opportunities for growth, innovation and improvement.
• Strong analytical and problem-solving skills.
• Ability to use data and evidence to inform decision-making.
• Effective leadership and people management skills.
• Ability to manage multiple priorities and deliver results through others.
• Ability to challenge constructively and drive positive change.

5. Additional Factors

• Commitment to the values and purpose of Rotherham United Community Trust
• Commitment to equality, diversity and inclusion.
• Commitment to safeguarding children, young people and adults at risk.
• Willingness to work evenings and weekends when required.
• Ability to travel independently for meetings and events.

Department: Fundraising, Marketing & Communications

Reports to: Director of Fundraising & Communications

Work Pattern: Full Time (35 hours per week)

Location: Hybrid working (3 days in office Aylesbury, Bucks)

Salary: £35,000-£39,000

The Marketing and Communications Manager will lead the development and delivery of integrated marketing and communications activity to support Calibre Audio’s growth, brand awareness and member engagement. The postholder will play a pivotal role in increasing audience reach, driving acquisition, enhancing supporter journeys and positioning Calibre Audio as the leading UK charity for audiobooks.

The role combines strategic planning, hands-on campaign delivery, performance analysis and stakeholder collaboration to support the achievement of ambitious income and membership targets.

Key Responsibilities

Marketing Strategy & Delivery

• Develop and deliver an integrated marketing strategy aligned with organisational objectives.
• Lead multi-channel campaigns (digital, social, email, paid media and partnerships) to drive acquisition, engagement and retention.
• Deliver an “always-on” acquisition programme across key channels.
• Ensure all activity contributes to reducing cost per acquisition.
• Manage marketing budgets, ensuring effective allocation and optimisation of spend.

Audience Growth & Brand Development

• Grow Calibre Audio’s social media audience and increase engagement through targeted campaigns.
• Lead initiatives to increase brand awareness and position Calibre Audio as the UK’s leading audiobook charity.
• Develop and maintain consistent brand messaging and identity across all platforms.
• Plan and manage a forward social media content calendar to ensure timely, effective delivery.

Digital Marketing & Performance

• Oversee the effective use of Google Ad Grants ($10,000/month), ensuring quality lead generation and measurable results.
• Monitor, analyse and report on campaign performance using data-driven insights to improve outcomes.
• Implement testing frameworks (A/B testing, optimisation cycles) to improve conversion rates and engagement.

Membership Growth & Supporter Journeys

• Support the growth of active memberships.
• Contribute to the development and delivery of supporter journeys across marketing and fundraising channels.
• Improve member satisfaction through targeted communications and continuous feedback loops.

Communications & Engagement

• Develop and implement an integrated communications plan for internal and external audiences.
• Increase engagement with communications across staff, volunteers and members.
• Oversee production of regular newsletters and stakeholder communications in accessible formats.
• Deliver social engagement campaigns to drive interaction and community building.
• Manage and optimise email marketing platforms (e.g. MailChimp) for effective stakeholder communication.

Ambassador & Advocacy Programmes

• Support the rollout of patron, VP and ambassador programmes.
• Develop a user ambassador initiative showcasing member stories to drive advocacy and awareness.

Internal Communications & Collaboration

• Improve internal communications processes, ensuring effective feedback loops between teams and leadership.
• Increase staff satisfaction and engagement with communications.
• Work closely with fundraising colleagues to align campaigns with income generation objectives.

Leadership & Management

• Manage and develop external suppliers where applicable.
• Foster a culture of collaboration, creativity and accountability within the team.
• Provide regular reporting and insight to senior leadership on marketing performance.

Person Specification

Experience

• Proven experience in a marketing or communications management role (charity or not-for-profit desirable).
• Track record of delivering successful multi-channel marketing campaigns.
• Experience in digital marketing, including social media, email marketing and paid advertising.
• Experience of using data and analytics to drive decision-making and performance.

Skills & Knowledge

• Strong strategic thinking combined with hands-on delivery capability.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Budget management and ROI analysis experience.
• Knowledge of CRM systems and marketing platforms (e.g. MailChimp, HootSuite, Google Ads).

Personal Attributes

• Creative, proactive and results-driven.
• Passionate about accessibility and inclusion.
• Strong interpersonal skills with the ability to influence and collaborate.
• Comfortable working in a fast-paced environment with competing priorities.

Additional Information

The role may require occasional out-of-hours work for events or campaign launches. The postholder will be expected to champion Calibre Audio’s values and commitment to accessibility in all communications.

STAFF BENEFITS PACKAGE

• 30 days annual leave, plus an additional Calibre Christmas closure day
• Matched pension contributions up to 5% of salary
• Medical Cash Plan (Hive Insurance Bronze Package)
• Life Assurance cover of 2 x salary through the Canada Life Death in Service scheme
• Employee Assistance Programme (EAP) providing confidential support and advice
• Access to Calibre Rewards through Reward Gateway, offering discounts and savings across hundreds of retailers
• Commitment to learning, development and career progression
• A supportive, inclusive and values-led culture
• Free on-site parking

Veterans Community Occupational Therapist 

Salary: £43,487 per annum

Location: Remote working covering Wales. Occasional UK-wide travel is required to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Please note: This role was originally advertised as part-time. Following a review, it is now being offered on a full-time basis.

Contract: Permanent 

About Us

At Help for Heroes, we help the Armed Forces community live well after service.

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.

Please see below for more information on what just might be your future role.

About You

Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.

About the Role

As a Veterans Community Occupational Therapist, you will:

• Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
• Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
• Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
• Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
• Contribute to education, outreach and engagement activity to support the Armed Forces Community.

Please see the job description below for more details about the role.

About the Team

You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Wales. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.

Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 2nd Aug 2026 

Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams on 13th Aug. Stage 2 will be in person in Cardiff (20th Aug) 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

About Brum Unitarians

Brum Unitarians, in central Birmingham, is a growing and genuinely inclusive community in the Unitarian tradition of rational inquiry, freedom of belief and ethical action.

Our vision is to develop into a thriving community hub hosting a wide range of activities, including talks, music/dance events, death cafés, social justice events, a community choir and collaborative projects with local organisations. We are seeking someone who shares this vision and has the project management skills to help make it a reality.

The role combines project management, operations, administration, compliance and income generation, helping to strengthen our sustainability and enabling community growth.

Job Purpose

To support and grow Brum Unitarians through operational management, project delivery, administration, compliance and revenue generation. You will agree quarterly priorities with trustees, with early focus on increasing revenue, improving operational systems and supporting greater use of our building. Once these foundations are laid there will be a growing emphasis on managing community projects and initiatives.

You will oversee the day-to-day operation of our building (large hall, small hall, office, foyer and outdoor space), ensuring an excellent experience for hirers, compliance with relevant requirements and effective use of the premises. The role is partly site-based, with flexibility for some remote working. Some local travel required.

You will work alongside our Children's Lead and Social Media & Communications Lead, liaise with the district buildings consultant, and report to the managing trustees.

Job KPIs

• Meet or exceed revenue targets.

• Establish and grow a successful programme of community events.

• Develop effective systems that reduce trustee involvement in operational matters.

• Recruit and maintain an active volunteer team.

• Achieve positive feedback from hirers, volunteers and partners.

Key Responsibilities

Community Partnerships & Projects

• Lead the planning and delivery of community projects and partnerships.

• Build relationships with community, voluntary, faith and public sector organisations.

• Develop collaborative events and initiatives.

• Identify grant funding opportunities and support funding applications.

• Promote inclusive community use of the building.

• Represent Brum Unitarians at appropriate local meetings and forums.

Marketing & Income Generation

• Promote the building for hire through the website, social media, advertising and online booking systems.

• Build relationships with organisations and businesses to increase venue use.

• Identify opportunities to diversify income through hires, donations and grants.

Volunteer Coordination

• Recruit, induct and support volunteers.

• Develop clear volunteer roles for community activities and venue operations.

• Maintain volunteer records, training and safeguarding requirements.

• Foster a positive and inclusive volunteer culture.

Building Operations

• Ensure the building is safe, welcoming and well maintained.

• Oversee compliance with health and safety, safeguarding and other regulatory requirements.

• Maintain equipment inventories and coordinate repairs with district buildings consultant.

• Arrange room layouts and oversee opening and closing of the building where required.

• Liaise with cleaning contractors.

Customer Service & Lettings

• Act as main contact for bookings and enquiries.

• Manage bookings, scheduling and administration using booking and invoicing systems.

• Support hirers before, during and after bookings.

• Maintain high customer service standards and resolve issues promptly.

Administration & Reporting

• Maintain records of bookings, income, building use and project data.

• Prepare reports for trustees and funders where required.

• Support policies, procedures and compliance.

• Monitor performance and recommend improvements.

General

• Undertake other duties consistent with the role.

• Work flexibly, including occasional evenings and weekends.

Person Specification

You will bring strong project management and organisational skills, enabling us to deliver creative, values-led community projects while ensuring our operations remain efficient, compliant and financially sustainable.

You may not have experience in every aspect of the role, but you will have strong transferable skills, enthusiasm for a growing organisation and the confidence to learn new areas as needed.

Essential Criteria

Experience

• Delivering events, coordinating community facilities or providing customer-facing services.

• Working towards financial, attendance or organisational targets.

• Delivering excellent customer service.

• Working with staff and/or volunteers.

Skills & Knowledge

• Strong organisational and time management skills.

• Ability to manage multiple priorities independently.

• Sound judgement in assessing and managing projects.

• Excellent interpersonal, written and telephone communication skills.

• Good IT skills, including email, spreadsheets and booking systems.

• Understanding of health and safety responsibilities.

Personal Attributes

• Proactive and self-motivated.

• Collaborative and community-minded.

• Friendly and approachable.

• Practical problem-solver.

• Flexible, including occasional evening and weekend working.

Desirable Criteria

• Marketing or venue promotion experience.

• Entrepreneurial experience or experience developing new projects.

• Knowledge of Birmingham's voluntary and community sector.

• Facilities or premises management experience.

• Safeguarding and regulatory compliance knowledge.

• Experience in a small charity or community organisation.

• Fundraising or grant application experience.

• Grant reporting experience.

• Experience using booking or scheduling systems.

We’re Together Active, a charity working across Staffordshire and Stoke-on-Trent to make it easier for people to be active in ways that fit their lives.

We focus on the systems that shape who gets included and who doesn’t. That means looking beyond individual behaviours to understand how policy, funding, culture and place influence people’s choices, freedoms and access to movement.

Safeguarding is fundamental to that work. It isn't just about policies or responding when something goes wrong. It's about creating a culture where people's welfare is everyone's responsibility, where concerns are acted upon with care and confidence, and where trust underpins everything we do.

We're looking for someone who shares those values. Someone who combines sound judgement with empathy, who is confident supporting colleagues and partners through complex situations, and who sees safeguarding not as a separate function, but as an essential part of creating positive experiences for everyone who engages with our work.

If you feel excited by the opportunity to help shape a culture where people feel safe, supported and able to thrive, we'd be delighted to receive your application.

Head of Communities and Prevention Services

Job title: Head of Community and Prevention Services

Salary: £55,000 FTE

Hours: 30 – 37.5 hours

Contract Type: Permanent

 Start date: ASAP

Reporting to: Chief Executive

Line Reports: x2 -3 (tbc)

Place of work: DENS locations in Hemel Hempstead/Some home working will be possible.

Overall Job Purpose:

 As a member of the Senior Leadership Team, you will be instrumental in developing and driving forward DENS community and prevention services, during an exciting period for the charity, as we move into the new DENS Centre and relocate our Foodbank. As an ambassador both internally and externally, you will work collaboratively with the CEO and the wider leadership team to deliver DENS strategy and role model organisational values. With a focus on building and maintaining a strong network of external relationships, you will identify opportunities for growth and partnership working. You will be responsible for a diverse range of services in the community.

About You

You are a strategic and visionary leader with a solid background in the homelessness sector, a deep understanding of the challenges faced by the client community, and a firm grasp of safeguarding principles. With proven line management experience, you know how to motivate teams, coach peers, and foster a collaborative, high-performing culture. You excel at building strong external partnerships with local government and funders, using your exceptional interpersonal and communication skills to influence, negotiate, and champion DENS’s strategy. Highly organised and proactive, you bring strong project delivery skills to drive service innovation, such as leading the long-term development of the new DENS Centre, while remaining deeply committed to equity, diversity, and DENS’s mission to help rebuild lives.

How to apply

Read the full Job Description & Personal Specification.

If you match our criteria:

· Fill in the DENS Application Form including your Supporting Statement

· Closing date for receipt of applications is 9am 11th August 2026

· We may interview, and offer the role to a suitable candidate before the deadline

We will not accept a general CV for this role

Please advise us should you require adjustments to be made for you at interview.

Please advise us should you require adjustments to be made for you at interview.

 Extra info re benefits……

Why join DENS?

You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.

Benefits include:

• 25 days or equivalent annual leave, excluding Bank and Public Holidays
• One additional day of annual leave after each 5 years’ service, up to 3 days.
• Flexible working environment
• Medicash plan, including Virtual GP, some dental and optical cover
• Employee assistance programme – 24/7 mental health support helpline
• Blue Light Card discounts
• Professional development and training, including on-going access to e-learning platform
• Staff Networks, Wellbeing Days and whole team events
• One day to volunteer for DENS or another organisation
• NEST pension scheme

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Length of contract  12 months

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
• Finding common cause across communities and conditions by working with member charities and those they support.
• Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

• Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
• Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
• People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.

Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.

You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.

Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.

You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.

Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.

Responsibilities

Lead the development and delivery of funded participation projects

Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:

• Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
• Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
• Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
• Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
• Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
• Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
• Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work

Deliver coaching and engagement programmes

Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:

• Oversee delivery of coaching and engagement activity including matching, coordination and participant support
• Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
• Contribute to the design and facilitation of associated engagement or learning sessions where required
• Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
• Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs

Contribute to wider participation programmes

Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:

• Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
• Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
• Ensure alignment across programmes and share learning between project delivery and participation infrastructure

General

• Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
• Follow organisational processes to measure, monitor and communicate the impact of our work
• Support good project, financial and data management

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion, and reducing health inequalities
• Proactive, flexible, and responsive, with a willingness to work in complexity
• Comfortable working both collaboratively and independently, taking ownership of delivery
• Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
• Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
• Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
• Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

• Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
• Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
• Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
• Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
• Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
• Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
• Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
• Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes

Experience, knowledge and understanding

• Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
• Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
• Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
• Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
• Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
• Experience of facilitating workshops, events, or participatory sessions
• Understanding of the health and care landscape
• Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
• Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
• Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
• Coaching and/or quality improvement qualifications (desirable)
• Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

About parkrun

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier

planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a

vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million

instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in

their local community; and to protect parkrun for the generations to come. Each and every

weekend, we deliver free, weekly timed events that people of all ages and backgrounds can

join in. By tackling barriers to participation, we encourage communities to come together

and embrace regular physical activity.

Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10

million people registered, and counting.

And we have really only just begun.

Brief role description:

The Head of Partner Management role is responsible for leading on and strengthening

relationships with parkrun's corporate partners (external) both in the UK and globally. This

role involves maintaining and developing partnerships through regular face-to-face

meetings and communications, identifying opportunities to enhance revenue and value, and

ensuring partners align with parkrun's strategy. The role exists within the Commercial &

Fundraising team supporting global staff to ensure best practice across parkrun Global

partner footprint. As a senior staff member you will work with various teams to execute

successful partner campaigns and deliver partner’s rights. You will also support and on

identifying new sponsors and opportunities with corporates to increase revenue to parkrun.

Main responsibilities:

● Working with local partnership managers, manage and grow relationships with

parkrun’s global commercial partners ensuring strong collaboration and mutual

benefit.

● Develop parkrun’s account management processes and documentation globally with

an aim to be world class, using KPI and objective planning, data to measure

performance and ensuring regional partnership managers successfully achieve the

objectives of partners in their region.

● Create, manage and implement campaigns on behalf of partners, monitor and report

on performance of these campaigns and ensure the delivery of contracted rights.

Ensure best practice from these campaigns is shared across the parkrun territories.

● Work with Global Head of Commercial & Fundraising to identify, negotiate and on

board new partners and take a lead on renewing contracts with existing partners.

● Explore innovative ideas to enhance the rights offered to partners and identify

opportunities to increase value. Lead on exploring how parkrun can work with the

corporate sector; identifying opportunities that drive income not only from rights but

alignment with parkrun’s charitable mission.

● Build and manage a small, fast-paced, high-performance and collaborative team that

champions parkrun’s partners and their work.

Stay up to date with industry trends within the sports and charity sector, engage in

sector networking, and ensure parkrun adopts best practices in sponsorship

management to maximise partnerships and maintain a competitive edge

Expectations of a line managers at parkrun:

● Will have regular 1:1s with direct reports.

● Will set objectives for direct reports / team.

● Will provide regular feedback and developmental guidance.

● Will plan teams’ workload and availability.

● Will play a role in recruitment and selection and work with the People & Culture

team to understand the roles required.

● Will cascade messages to the team as appropriate.

● Will be able to assign responsibilities and authority to the right employees, taking

their interests, ambitions, development and competency into account.

● Will deliver any disciplinary sanctions in line with our policies and processes.

● Will provide support for team members and promote health and wellbeing at work.

Essential experience requirements:

● Experience in managing and leading relationships with commercial partners.

● Prior experience in managing and implementing successful campaigns on behalf of

partners, ensuring the delivery of rights.

● Experience in developing and implementing strategies to grow revenue through

partnerships and sponsorships.

● Experience in producing reports to track progression of partnership KPIs.

● Experience and confidence in presenting.

● Experience in line management

Desirable experience requirements:

● Experience managing commercial partners at an international level.

● Experience with managing/overseeing multiple partners at varying levels of

sponsorship -

● Experience in contract discussions and renewals.

Experience in organising partner engagement events or organising events with a

commercial partner.

● Familiarity with CRM systems or other tools to effectively manage partnership

activities, track progress and highlight reports.

● Experience in developing creative brand-led campaigns and activation on behalf of

brands

Professional certification requirements:

N/A

Most relevant skills:

● Attention to Detail: Meticulous with a sharp eye for detail and accuracy.

● Communication: Able to talk and work with people at all levels in a professional and

mature manner across the whole parkrun network.

● Initiative: Able to be proactive, take initiative and take steps to improve ways of

working seeking support where necessary.

● Interpersonal Skills: Ability to communicate and establish rapport at all levels,

internally and externally.

● Organisation: Able to determine goals and priorities and to accurately assess the

actions, time and resources needed to achieve those goals.

● Presentation: Able to deliver engaging and informative presentations with excellent

public speaking skills.

● Priority Management: Able to manage competing priorities with resilience and thrive

in a fast paced environment.

● Teamwork: Able to effectively manage conflict and interact with / respect diverse

personalities.

● Able to use a variety of IT systems and tools, such as google workspace.

● Demonstrates high levels of discretion and confidentiality.

● Demonstrates a growth mindset, with a desire to improve and learn new skills.

At parkrun, we believe that everyone should be able to participate in, and enjoy, physical

activity in a safe environment, and be safeguarded from harm through a duty of care. As

such, safeguarding is a fundamental part of every role, and all staff have a responsibility to

play an active part in keeping everyone safe.

The post holder will be required to comply with all policies and procedures issued by

parkrun Ltd.

This job description is not exhaustive and serves only to highlight the main requirements of

the post holder. The organisation may stipulate other reasonable requirements. The job

description will be reviewed and may be subject to change.

parkrun is proud to be an Equal Opportunities Employer, committed to building a diverse

and welcoming team that reflects the communities we aim to serve. We believe that varied

perspectives strengthen our mission to create a healthier, happier planet. We encourage job

applications from qualified candidates regardless of gender, ethnicity, disability, age and

other protected characteristics.

At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking

down barriers to inclusion in all aspects of our workplace. For more on our commitment to

Diversity, Equity, and Inclusion, please see our Global DEI Statement.

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 26th July 2026 

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.