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Closing in 7 days
Single Homeless Project, London (On-site)
Starting at £28,183.49 and rising incrementally to £30,239.20 per annum
Be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work.
Posted 1 week ago

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Stewardship, EC1Y, London (Hybrid)
£65,000 per year
Seeking a manager to lead our EUC and Systems Admin teams to resolve issues quickly and keep platforms up to date, secure and reliable.
Posted 3 days ago
Closing in 3 days
Kinship, Remote
£41,000 per year, pro rata to 0.8 (£32,800) plus London weighting of £3,406 if applicable (pro rata)
Kinship is looking for an experienced manager to lead our community development and peer support work for kinship carers
Posted 3 days ago Apply Now
Closing in 3 days
Yeldall Manor, RG10, Reading (On-site)
£27,177 - £28,862 per year
Posted 1 week ago Apply Now
Closing in 2 days
Single Homeless Project, Multiple Locations (On-site)
Fixed at £28,860 per annum
Enjoy being the welcoming face of a service, keeping things running smoothly and creating a safe, organised environment for young people?
Posted 6 days ago
Closing in 4 days
Yorkshire Cancer Research, Skipton (On-site)
£24,242.40 per annum (£14,742 pro rata based on 22.5 hours per week)
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Closing in 7 days
UK Youth, Multiple Locations (Hybrid)
£33,840 per year
Posted 1 week ago
Alford House, London (On-site)
£50,000 per year (£25,000 part time hours)
Posted 1 week ago
Closing in 3 days
Citizens UK, Whitechapel (Hybrid)
£31,648 per annum plus £2,777.60 London Weighting per annum pro rata (£39,560 per annum plus £3,472 FTE )
Posted 2 weeks ago
Not For Profit People, Greater London (Hybrid)
£32,383 per year (incl. £2,800 London weighting; FTE £29,583) Unqualified: £30,552 per year (incl. £2,800 London weighting; FTE £27,752)
Posted 1 week ago
Fight for Peace UK, London (On-site)
£37,000 - £42,000 per year
Posted 2 weeks ago Apply Now
Page 3 of 4
London, Greater London (On-site)
Starting at £28,183.49 and rising incrementally to £30,239.20 per annum
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

  • Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
  • Excellent verbal and written communication skills. 
  • Strong organisational skills and shows enthusiasm to all duties. 
  • Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
  • Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
  • High level of personal organisation with the ability to plan and prioritise own work. 
  • Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Application resources
Organisation
Single Homeless Project View profile Organisation type Registered Charity Company size 501 - 1000

Preventing homelessness, transforming lives.

Picture 20.jpgSport Project.jpgwork.jpgwork 2.png
Refreshed on: 09 April 2026
Closing date: 24 April 2026 at 00:00
Tags: Administration, IT, Customer Service, Customer support, Data Entry, Data Protection, Database Management

The client requests no contact from agencies or media sales.